User`s guide

Chapter 5 Troubleshooting Guidelines
Avoiding Basic Problems
ATL PowerStor L200 Series Library User’s Guide 65
Operation Failure
5
Use the following guidelines if operation failure occurs.
Write-Operation Failure
5
Some manual operations, if not performed correctly, may cause write
operations to fail.
For example:
•
loading any write-protected DLTtape III, DLTtape IIIxt or DLTtape
IV cartridges when executing write operations
•
selecting the incorrect cartridge slot from which to initialize
operations
If an error does occur, read the OCP display to determine the problem
or call your service representative.
POST Failure
5
If the
POST/UART ERROR
message is displayed instead of a POST
initiation:
Procedure
1
Power down the library.
2
Wait a minimum of 10 seconds.
3
Power up the library.
The library will perform a POST upon restart. If a POST does not
occur, contact your service representative.
Error Conditions
5
Depending on the error, the OCP may display an error message. See
Appendix B, “OCP Error Messages and Error Definitions,” for more
information.
If unable to determine the cause of the problem, call your service
representative.
Note:
If an unrecoverable error occurs, the error message will remain on the
OCP until another button is pushed.
Power Problems
5
If the OCP display is not active or your system does not recognize the
library:
•
verify that the power plug is secure
•
verify with your system manager that the library configuration is
correct