Removable Hard Disk Storage System User Guide PN 6-67057-02 Rev A
Table of Contents 1. Introduction 1.1 Overview .....................................................................................................................................3 1.2 Capacity and Transfer Rate........................................................................................................4 1.3 Supported Media ........................................................................................................................4 1.4 Supported Operating Systems ....................
1. Introduction: Quantum RDX Hard Disk Storage System 1.1 Overview Quantum RDX® storage is a removable, ruggedized, hard disk drive system. It features backup application compatibility, a high speed transfer rate for fast backups, portable cartridges, and a high level of data reliability. The storage system is available with an internal SATA or USB device (see Figure 1) or external USB device (see Figure 2).
1.2 Capacity and Transfer Rates The capacity and transfer rate of the Quantum RDX storage system are outlined in the table below (see Table 1). The capacity and transfer rate will vary depending on the RDX cartridge type used. Table 1: Capacity and Transfer Rates Capacity RDX 160 GB RDX 320 GB RDX 500 GB RDX 640 GB RDX 750 GB RDX 1.0 TB Native Capacity 160 GB 320 GB 500 GB 640 GB 750 GB 1.0 TB Average sustained transfer rate (MBs/sec)1 USB 2.0: 25 MB/s SATA: 45 MB/s USB 3.
1.4 Supported Operating Systems The RDX storage system is supported on the following operating systems: • • • Microsoft ® Windows® o Windows Server 2003 R2—Standard, Professional, Small Business o Windows Server 2008 R2—Standard, Professional, Small Business o Windows Vista SPI—32- and 64-bit Business o Windows XP—Home and Professional o Windows 7 Linux3 o CentOS Linux—v4.2, Kernel v2.6.9 o Fedora Core S—Kernel v2.6 o RHEL 3.0—Update 7 o RHEL 4.0—Update 3 o RHEL 5.0—Update 3 o RHEL 6.
Linux Software There is no special software necessary when running the Linux operating system. See Appendix A: Using the Linux Operating System for more information on using the RDX system with Linux. 1.
Table 3: Cartridge Indicator The cartridge indicator displays the current status of the cartridge. Table 3 describes the operation of this indicator. Indicator Status Meaning Description OFF Not Ready Cartridge is not inserted properly or the docking station has no power. Steady GREEN Blinking GREEN Ready Cartridge is ready. Activity Reading, writing, or seeking is occurring. Steady AMBER Fault RDX docking station has detected a cartridge fault condition.
2. Quick Start Installation: Quantum RDX Removable Hard Disk Storage System 2.1 Installing the RDX Internal (SATA or USB) Docking Station (Customer Kit) This section describes how to install the RDX Internal drive. Before You Begin The RDX docking station ships ready to install in a standard 5.25-inch half-height drive bay. Depending on your computer you may need a standard (flat blade) or Philips screwdriver to remove the computer cover and install the drive in your computer.
NOTE: If you install a new operating system on your computer with an RDX docking station attached, make sure the cartridge is removed. This prevents the operating system from confusing the removable drive with the system drive. Figure 4: RDX Internal Connectors Internal SATA Docking Station (1) (2) (3) (4) Internal USB Docking Station Mounting Screws Power Adapter Cable Mounting Holes SATA Data Cable/USB Cable 2.
2.3 Installing Utility Software for Windows NOTE: RDX Utility software is required to use the RDX docking station with Microsoft Windows operating systems.
3. Using the Quantum RDX Removable Hard Disk Storage System 3.1 Operating the RDX System This section describes typical activities involved in operating and maintaining the RDX system. For instructions on using your backup software, see the manual that came with your software. 3.2 Handling the RDX Cartridges Although RDX cartridges are rugged, it is always a best practice to take extra care not to drop them when handling. This will ensure data integrity and long life.
To Unload a Cartridge To unload a cartridge using the mouse right-click method (Windows only): 1 2 3 While running Windows Explorer, locate the drive letter for the device. Right-click on the device and select Eject. When the cartridge has been ejected by the docking station, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 7). To unload a cartridge using the Eject button: 1 2 Push the Eject button.
To Emergency Eject a Cartridge CAUTION: Do not emergency eject an RDX cartridge while the cartridge activity indicator is flashing. If the cartridge does not eject using either the Eject button or the right-click eject methods, use the following emergency eject hole method to recover the cartridge: 1 2 3 4 If you are using the RDX Internal docking station, turn off your computer. If using the RDX External docking station, unplug the power cable.
4. Using the Quantum RDX Removable Disk Utility 4.1 Overview The RDX Utility is a Windows application that allows you to diagnose problems with your RDX docking station. With the utility, you can: • • • • Identify the RDX docking station attached to your computer Retrieve device and cartridge status information Test the docking station and the cartridge Upgrade docking station firmware 4.2 Using the Removable Disk Utility To run the RDX Utility for Windows: Click Start > All Programs > RDX > RDX Utility.
5. Troubleshooting: Quantum RDX Removable Hard Disk Storage System 5.1 Power Indicator is OFF RDX Internal Docking Station If the power indicator is off, the RDX Internal docking station does not have power. If this happens, follow these steps to verify the cable connections in the rear of the docking station: 1 2 3 Turn off the computer. Check the power and data cable connections in the rear of the docking station. Turn on the computer.
5.3 Power Indicator is Blinking AMBER and Cartridge Does Not Eject If the power indicator is blinking amber after you press the Eject button, the Host computer is accessing the media. The RDX docking station will eject the cartridge after the Host access completes. If the cartridge does not eject after the Host computer access completes, you may not be running the correct utility software. See Section 2.3 Installing Utility Software for Windows for instructions on installing the software.
5.6 Docking Station Does Not Appear in the Device Manager (Windows) If the docking station does not appear in the Windows Device Manager and the power indicator is green, follow these steps to rescan the hardware: 1 2 3 4 Bring up the Device Manager: a. Right-click on My Computer. b. Select Manage. c. Select Device Manager. Right-click on the top folder (this should be your computer’s name). Select Scan for Hardware Changes. You should see your RDX device listed under Disk drives.
5.9 Firmware Download Fails with Windows Server 2003 If the firmware download fails with the error invalid parameter and you are using Windows Server 2003, check to ensure that you have at least Service Pack 1 installed. 5.10 System Will Not Complete Boot Process with RDX External Docking Station Some BIOS versions do not handle large USB removable media correctly.
6. Specifications: Quantum RDX Removable Hard Disk Storage System 6.1 General Manufacturer Quantum Corp Model Names RDX-SATA, RDX-USB-INT, RDX-USB, RDX-USB3-INT, and RDX-USB3 Internal SATA, Internal USB 2.0, External USB 2.0, Internal USB 3.0, and External USB 3.0 Interface Type 6.2 Performance Capacity RDX 160 GB RDX 320 GB RDX 500 GB RDX 640 GB RDX 750 GB RDX 1.0 TB Native Capacity 160 GB 320 GB 500 GB 640 GB 750 GB 1.0 TB Average sustained transfer rate (MBs/sec)1 USB 2.
6.3 Reliability Unrecoverable error rate MTBF 1 error per 10^14 bits read 550,000 hours 6.4 Physical RDX Internal Docking Station RDX External Docking Station Form Factor 5.25 inch half-height internal External Height 41.4 mm (1.63 inch) 51.8 mm (2.04 inch) Width 146.0 mm (5.75 inch) 109.8 mm (4.32 inch) 86.6 mm (3.4 inch) Depth 171.9 mm (6.77 inch) including bezel 177.5 mm (7.00 inch) including bezel 119.18 mm (4.69 inch) Weight 635 g (1.40 lbs) 540 g (1.19 lbs) 173 g (0.
6.6 Environmental RDX Docking Station Operational Non-Operational Temperature 10° to 40°C -40° to 65°C Thermal Gradient 10°C/hour 20°C/hour Relative Humidity 20% to 80%, non-condensing 10% to 90%, non-condensing Maximum Wet Bulb Temperature 29°C, non-condensing 38°C, non-condensing Altitude -50 ft to 10,000 ft -50 ft to 35,000 ft Vibration sine vib 0.25G peak, 3-200 Hz random vib 1.54G RMS Shock half sine 31G @ 2.
7. Regulatory: Quantum RDX Removable Hard Disk Storage System 7.1 Environmental • • WEEE: product is registered and labeled as not appropriate for common disposal. RoHS: all materials and processes used in the system meet the limits for compliance. 7.2 Emissions • • • • • (USA) This device complies with part 15 of the FCC Rules.
Environmental Protection Use Period (EPUP) Disclaimer: The number provided as the EPUP is provided solely to comply with applicable laws of the People’s Republic of China. It does not create any warranties or liabilities on behalf of Quantum to customers. The EPUP assumes that the product will be used under normal conditions in accordance with the Quantum operating manual.
Appendix A: Using the Linux Operating System Quantum RDX Removable Hard Disk Storage System A.1 Overview This document describes the use of RDX removable disk docking stations on Linux operating systems. There are two models of the RDX docking station: an internal SATA version and an external USB version. Both the SATA and USB models support Linux. A.2 Linux Compatibility There are a large number of possible Linux distributions that will natively support the RDX docking stations natively.
A.3 Using the RDX System with Linux RDX Cartridge File System Considerations The RDX cartridge is formatted as NTFS at point of sale. NTFS format does not allow writes in a Linux operating system. Your cartridge must be reformatted to a different file system supported by Linux, such as FAT32, ext2, or ext3, etc. Please refer to the man pages for fdisk and mkfs for detailed instructions on how to manipulate partition tables and create file systems on Linux.
A.4 Troubleshooting SCSI Device Status To find out whether the RDX drive is recognized by the system, issue the following command: cat /proc/scsi/scsi This will print out a list of all the SCSI devices in the system. The list should include any RDX drives recognized by the system. If the RDX docking station is not listed, check cable connections and power supplies (and BIOS settings for the SATA product.
