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Chemistry - 811.1 Pulp and Paper - 913.3.1 Inspection
DOI: 10.3788/gzxb20134206.0747
Database: Compendex
Compilation and indexing terms, © 2013 Elsevier Inc.
20.
Accession number: 20132816477934
Title: An empirical study on influence factors of internal personnel resistance risk in ERP
implementation change
Authors: Zong, Qianzhu1 ; Su, Ting1 ; Leung, Xiaodou1/;;;
Author affiliation:
1 School of Economics and Management, Xi'an University of Technology, China
Source title: WIT Transactions on Engineering Sciences
Abbreviated source title: WIT Trans. Eng. Sci.
Volume: 80
Monograph title: Advances in Industrial Engineering, Information and Water Resources
Issue date: 2013
Publication year: 2013
Pages: 839-846
Language: English
ISSN: 17433533
ISBN-13: 9781845647483
Document type: Conference article (CA)
Publisher: WITPress, Ashurst Lodge, Ashurst, Southampton, SO40 7AA, United Kingdom
Abstract: Enterprise Resource Planning (ERP) implementation often brings huge changes to
enterprises, but employees' resistance caused by changes is often one critical factor for ERP
projects failure. Through establishing the conceptual model of internal personnel resistance risks
formation mechanism in ERP implementation change, this paper systematically proposed the
initial influence factors of internal personnel resistance risks in ERP implementation change,
conducted empirical analysis using the factor analysis method. The results showed that the
resistance risks influence factors can be classified into five types: the organization common
factors, individual common factors, the characteristics factors of decision-making level, the
characteristics factors of implementation level, the characteristics factors of operation level. In
this way, enterprises can focus on the boycott characteristics of the different management levels,
and take countermeasures to reduce the resistance risks of ERP implementation respectively. ©
2012 WIT Press.
Number of references: 10
Main heading: Enterprise resource planning
Controlled terms: Industry - Water resources
Uncontrolled terms: Conceptual model - Empirical analysis - Empirical
studies - Enterprise resource planning implementations - ERP implementation - Factor
analysis method - Formation mechanism - Management level
Classification code: 444 Water Resources - 911 Cost and Value Engineering; Industrial
Economics - 912 Industrial Engineering and Management - 912.2 Management - 913
Production Planning and Control; Manufacturing