CCM-3211 Series Installation Manual Quasar CM-3211 Series Mini-Dome Camera User and Installation Guide Installation and configuration instructions for the CM-3211 Series IP Mini-dome Camera CM-3211-00 Indoor camera with varifocal lens CM-3211-01 Outdoor camera with varifocal lens CM-3211-10 Indoor camera with motorized lens CM-3211-10-I Indoor camera with motorized lens and infrared LED illuminator CM-3211-11 Outdoor camera with motorized lens CM-3211-11-I Outdoor camera with motorized lens and
CCM-3211 Series Installation Manual Contents Contents ................................................................................................................................. i 1 Overview ................................................................................................................ 1 1.1 Features ................................................................................................................... 1 1.2 Package Contents ...............................................
CCM-3211 Series Installation Manual 6.3.5 Mail ................................................................................................................... 60 6.3.6 FTP ................................................................................................................... 61 6.3.7 HTTP ................................................................................................................ 62 6.3.8 Application .......................................................................
CCM-3211 Series Installation Manual 7.5 7.6 7.7 Appendix E: Deleting Temporary Internet Files.................................................... 137 Appendix F: Contacting DVTel ............................................................................. 139 Appendix G: Accessories .....................................................................................
CCM-3211 Series Installation Manual 1 Overview The Quasar CM-3211 Series IP Mini-dome Camera provides real-time, Full HD H.264 multistreaming with the highest quality image. Its compact, sophisticated mechanical design and snap-in camera chassis facilitate easy installation.
CCM-3211 Series Installation Manual NOTE: MJPEG is not supported by Latitude. 1.2 Package Contents Check that the package contains the items listed below.
CCM-3211 Series Installation Manual CD (Bundled software and documentation) 2 Quick-start guide Introduction to the CM-3211 Series IP Mini-dome Camera This chapter provides the camera dimensions for reference before installation. Definition of each connector on the camera’s PCB board is also specified. Related Links CM-3211-00 Camera Dimensions CM-3211-01 Camera Dimensions CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I Camera Dimensions Camera Connectors Appendix A: Technical Specifications 2.
CCM-3211 Series Installation Manual 2.2 CM-3211-01 Outdoor Varifocal Camera Dimensions The CM-3211-01 Varifocal IP Outdoor Mini-dome Camera’s dimensions are shown below.
CCM-3211 Series Installation Manual Top View Side View 2.3 CM-3211-10/10-I/11/11-I Indoor and Outdoor Motorized Camera Dimensions The CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I Indoor and Outdoor Motorized IP Mini-dome Camera dimensions are shown below.
CCM-3211 Series Installation Manual 2.4 Camera Connectors The diagram below shows the CM-3211-xx’s reset button and various connectors. Definition for each connector is given as follows. Connector Pin No.
CCM-3211 Series Installation Manual 3 System Requirements To access the camera via a web browser, ensure that your PC has the proper network connection and meets system requirements as described below. Items System Requirement Personal Computer Intel® Pentium® M, 2.16GHz or Intel® CoreTM2 Duo, 2.0GHz, 2GB RAM or more Operating System Windows Vista, Windows XP, Windows 7 Web Browser Microsoft Internet Explorer 6.
CCM-3211 Series Installation Manual 4 Installation Following are instructions for indoor and outdoor installation of the CM-3211 series cameras. 4.1 Indoor Installation Read the instructions provided in this chapter thoroughly before installing the CM-3211-00, CM-3211-10, or CM-3211-10-I. Following are additional considerations for indoor installation: There must be a fuse or breaker at the starting point of the electrical wiring infrastructure.
CCM-3211 Series Installation Manual Adjusting and Framing Up the Camera View 4.3 Power and Ethernet Cable Connection Power Connection Make sure the camera’s power cable is properly connected. Refer to the pin definition table in Camera Connectors. If using Power over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is available on the connected network. All electrical work must be performed in accordance with local regulatory requirements.
CCM-3211 Series Installation Manual 4.4 Initial Camera Configuration To perform the initial camera configuration: 1.) Using the supplied star-bit tool, unscrew the mini-dome cover, and remove it. 2.) Plug the CAT5 cable into the camera’s Ethernet port. If the network doesn’t provide PoE 802.3af, wire a properly rated 12VDC/24VAC power supply into the terminal-block plug and plug it into the power terminals. See polarity noted in HD Series Connections image. 3.
CCM-3211 Series Installation Manual Tip: A camera setup adapter, such as Veracity Pinpoint, can be used to connect a laptop directly to the camera when using PoE. 4.5 Remove the Base Plate 1.) If you have not already removed the mini-dome cover, unscrew and remove it using the star-bit tool supplied with the camera. 2.) Press the sides of the inner cover inward and remove the cover. 3.) Unscrew the module-fastening screw.
CCM-3211 Series Installation Manual 4.) Press in the camera module flanges to unsnap the camera module from the base plate. ModuleFlanges 4.6 Mounting Instructions Following are mounting instructions for the CM-3211 series cameras. 4.6.1 IR Camera (CM3211-10-I & CM3211-11-I) Mounting Tips To eliminate the IR reflection it is mostly recommended to apply the following steps: 1. Clean the bubble from dirt and finger prints. 2. Make sure the bubble has no scratches. 3.
CCM-3211 Series Installation Manual achieved when the system is assembled. b.) In the marked locations, drill each hole using a drill-bit of a slightly smaller diameter than the supplied screw anchors (molly-plug anchor). You want to achieve a snug insertion so that the plug expansion holds firm after the screws are screwed in. c.) Fully insert the supplied anchors into drilled holes. You may need to tap them flush with the wall using a finishing hammer.
CCM-3211 Series Installation Manual 3.) Thread the wires through the base plate and screw it to the predrilled wall, ceiling, CM Series Mini-dome Recessed Mount, CM Series Mini Mini-dome Corner Mount, or 4S electrical box. Check that the installation is not flimsy, will not wobble, and is flush with the mounting surface. Tip: Use shims for shoring up mounts on uneven surfaces. 4.
CCM-3211 Series Installation Manual Note: Do not reassemble the camera’s inner cover and mini-dome cover until after hardware configurations and lens adjustments are made. 4.6.3 Mounting the CM-3211-01, CM-3211-11, or CM-321111-I Outdoor Camera 1.) Do one of the following: For drilled wall or ceiling mounting: a.) Use a pointed pencil and the base as a template to mark the mounting surface through the plate holes where the four screw holes need to be drilled.
CCM-3211 Series Installation Manual 2.) Thread the power and Ethernet cables and any other wires (such as a relay output, alarm input, audio in, or audio out) through the wire entry. If you are not wiring from within the wall, you can run the wires through the cable entry hole on the side of the dome. If needed, you may need to unscrew the disk from the cable entry hole and screw it into the alternate unused conduit cable entry hole in order to seal it.
CCM-3211 Series Installation Manual 5.) Plug the CAT5 cable into the camera’s Ethernet port and, if needed, plug the power terminal block into the power terminals. 6.) If applicable, wire the Alarm In, Alarm Out, Audio In, and Audio Out terminal blocks to external devices. HD Series Connections 7.) If needed, connect the other end of the CAT5 cable to the network and turn on the power from the power supply.
CCM-3211 Series Installation Manual 4.7 Adjusting and Framing-Up the Camera View Once you have the camera attached to the network and running, you need to frame up the scene and adjust the camera settings to optimize the picture for your individual scenes. If you are using Latitude, you may consider scheduling different settings for changing ambient conditions throughout the day, week, month or seasons. To adjust and frame-up the camera view: 1.
CCM-3211 Series Installation Manual reduced at night. To achieve this during the day, in the Web Base Viewer go to the Camera Exposure screen and select from the Exposure Setting menu Auto-shutter mode. Save changes and complete the focusing steps. When finished, restore your exposure settings as needed. 5.) Adjust the zoom ring and focus ring for your scene. 6.) Replace the camera’s inner cover. 7.) Replace the mini-dome cover and screw.
CCM-3211 Series Installation Manual 5 Searching and Accessing the Camera with Device Search Device Search provides a central location for listing all the DVTel CM and CF camera models accessible over the network. Once listed, you can right-click on each camera to access and change the network settings. Once the network settings are changed, you can search again to relist the units and then configure the units via the web interface.
CCM-3211 Series Installation Manual 4.) If you have not disabled the Windows Firewall, a security alert window will pop up. Do the following: a.) Click “Unblock” to continue. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall. b.) Click “Device Search” again. All the discovered IP devices will be listed in the page, as shown in the figure below. The camera’s default IP address is: 192.168.0.250. 5.
CCM-3211 Series Installation Manual 6.) Do the one of the following. For DHCP (not supported by Latitude): a.) Select “DHCP”. Do not use for Latitude. b.) Click “Apply”. When prompted with instructions to search again after one minute, click “OK”. c.) After one minute, click “Device Search”. For Static IP (recommended for Latitude users): a.) Select “Static IP” (preferable for security and Latitude users).
CCM-3211 Series Installation Manual 8.) When the web browser contacts the camera IP, do the following: a.) When prompted for the login, enter username and password for the camera in the login prompt that appears. The default login ID and password for the Administrator are: Login ID Admin Password 1234 NOTE: ID and password are case-sensitive. b.
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CCM-3211 Series Installation Manual 6 Configuration and Operation The CM-3211-xx camera is provided with a browser-based configuration interface for video playback and recording. In this chapter, information about main page introduction, system related settings and camera settings are described in detail. Additionally, if you have DVTel Latitude, many of the configurations and features of DVTel’s NVMS provide configuration and automation of the camera.
CCM-3211 Series Installation Manual 6.1 Browser-Based Viewer Introduction The figure below shows the main page of the camera user interface. At the top of the Viewer Window is the Navigation Bar, which contains five tabs: Home, System, Streaming, Camera, and Logout. Home Page Users can monitor live video of the targeted area. System Settings The administrator can set host name, system time, root password, network related settings, etc. Further details are discussed in System-Related Settings.
CCM-3211 Series Installation Manual Streaming Settings The administrator can modify video resolution and rotate type and select audio compression mode in this page. Camera Settings Users can adjust various camera parameters, including , , , , , , , , , , , , and . NOTE: The IR Function is available only on CM-3211-10-I and CM-3211-11-I.
CCM-3211 Series Installation Manual 6.2 Home Page Function buttons are located at the bottom of the Home page, as seen below. 6.2.1 CM-3211-00/01 Varifocal Camera Home Page All models in the CM-3211-xx series include the following function buttons, which are displayed below. Display Size Adjustment (x1/x½) The image display size can be adjusted to full-screen or half-screen.
CCM-3211 Series Installation Manual Digital Zoom Control Click on this button to view the monitored image in full screen mode. Double-click on the screen to exit Digital Zoom mode and return to the Home page. Talk button (on/off) The Talk function allows the local site to talk to the remote site. Click on the button to switch it on/off. Refer to the Security section (Add user>Talk/Listen) for further details. This function is available only to a user who has been granted this privilege by the Administrator.
CCM-3211 Series Installation Manual 6.2.2 CM-3211-10/10-I/11/11-I Motorized Camera Home Page The CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I, which feature a motorized lens, include the following function buttons in addition to those shown above for the CM3211-00/01. Wide/Tele buttons Hold the Tele/Wide button to implement continuous zoom adjustment. Near/Far buttons Hold the Near/Far button to implement continuous focus adjustment.
CCM-3211 Series Installation Manual Push AF button Press the Push AF button once to adjust Zoom or Focus. Wide/Tele Steps buttons Press the Wide/Tele Steps buttons to alternate the zoom between Wide and Tele views within a user-defined range of steps, which can be selected from the drop-down menu shown below. Near/Far Steps buttons Press the Near/Far buttons to alternate the focus between near and Far views within a userdefined range, which can be selected from the drop-down menu.
CCM-3211 Series Installation Manual Step Range Select from a user-defined range of steps, which can be selected from the drop-down menu below.
CCM-3211 Series Installation Manual 6.3 System-Related Settings The figure below shows all categories under the tab. Each category in the sidebar is explained in the following sections. NOTE: The System configuration page is accessible only by the Administrator.
CCM-3211 Series Installation Manual Related Links Host Name and System Time Setting Security Network DDNS Mail FTP HTTP Application Motion Detection Network Failure Detection Tampering Alarm Storage Management Recording File Location Iris Adjustment View Information Factory Default Software Version Software Upgrade Maintenance 6.3.1 Host Name and System Time Setting Press the category in the sidebar. The page is displayed below.
CCM-3211 Series Installation Manual Host Name The host name is for camera identification. If the alarm function (see Application) is enabled and is set to send an alarm message by Mail/FTP, the host name entered here is displayed in the alarm message. Time Zone Select the time zone you are in from the drop-down menu. Enable Daylight Saving Time To enable DST, check the box and then specify time offset and DST duration. The format for time offset is [hh:mm:ss].
CCM-3211 Series Installation Manual 6.3.2 Security Clicking the category in the sidebar opens a drop-down menu with tabs including , , , and . Related Links User HTTPS IP Filter IEEE 802.
CCM-3211 Series Installation Manual 6.3.2.1 User Click the tab under the category in the sidebar to display the following page. Root password Change the administrator’s password by inputting the new password in both text boxes. The input characters/numbers are displayed as dots for security purposes. After clicking “Save”, the web browser asks the Administrator for the new password. The maximum length of the password is 14 digits.
CCM-3211 Series Installation Manual displayed in the user name list. There is a maximum of 20 user accounts. Each user can be assigned the privileges of “Camera control”, “Talk” and “Listen”. I/O access This box supports fundamental functions that enable users to view video when accessing the camera. Camera control This box allows the specified user to change camera parameters on the Camera Setting page.
CCM-3211 Series Installation Manual NOTE: You must enter the user password as well as select the function available to the user. When finished, click “Save” to modify the account authority.
CCM-3211 Series Installation Manual 6.3.2.2 HTTPS allows secure connections between the camera and web browser using or , which protect camera settings or Username/Password info from snooping. It is necessary to install a self-signed certificate or a CA-signed certificate for implementing . Click the tab. The HTTPS setting page appears. To use HTTPS on the camera, an HTTPS certificate must be installed.
CCM-3211 Series Installation Manual Create a Self-signed Certificate Before a CA-issued certificate is obtained, users can first create and install a self-signed certificate. Click the “Create” button under “Create self-signed certificate” and provide the requested information to install a self-signed certificate for the camera. Refer to “Provide the Certificate Information” in this section for details.
CCM-3211 Series Installation Manual Create Certificate Request Click the “Create Certificate Request” button to create and submit a certificate request in order to obtain a signed certificate from a CA. Provide the requested information in the “Created Request” field. Refer to “Provide the Certificate Information” in this section for details. When the request is complete, the subject of the Created Request is shown in the field.
CCM-3211 Series Installation Manual When the signed certificate is returned, install it by uploading the signed certificate, as seen in the following screen.
CCM-3211 Series Installation Manual Provide the Certificate Information To create a self-signed HTTPS Certificate or a Certificate Request to CA, enter the information as requested: 44
CCM-3211 Series Installation Manual Country Enter a two-letter combination code to indicate the country the certificate will be used in. For instance, type in “US” to indicate United States. State or province Enter the local administrative region. Locality Enter other geographical information. Organization Enter the name of the organization to which the entity identified in “Common Name” belongs.
CCM-3211 Series Installation Manual Common Name Indicate the name of the person or other entity that the certificate identifies (often used to identify the website). Valid days (self-signed certificate only) Enter the period in days (1~9999) to indicate the valid period of certificate. Click “OK” to save the Certificate Information after completion. 6.3.2.3 IP Filter The IP filter restricts access to the camera by denying/allowing specific IP addresses.
CCM-3211 Series Installation Manual Enable IP Filter Check the box to enable the IP Filter function. Once enabled, the listed IP addresses (IPv4) are allowed/denied access to the camera. Select “Allow” or “Deny” from the drop-down list and click the “Apply” button to determine the IP Filter behavior. Add/Delete IP Address Input the IP address and click the “Add” button to add a new filtered address. The Filtered IP Addresses box shows the currently configured IP addresses.
CCM-3211 Series Installation Manual CA Certificate The CA certificate is created by the Certificate Authority for the purpose of validating itself. Upload the certificate to check the server’s identity. Client Certificate/Private Key Upload the Client Certificate and Private Key to authenticate the camera. Settings Identity Enter the user identity associated with the certificate. Up to 16 characters can be used. Private Key Password Enter the password (maximum 16 characters) for your user identity.
CCM-3211 Series Installation Manual 6.3.3 Network Click the category . A drop-down menu appears with tabs including , , , and .
CCM-3211 Series Installation Manual 6.3.3.1 Basic Users can connect to the camera with either fixed or dynamic (DHCP) IP address. The camera also provides PPPoE (Point-to-Point Protocol over Ethernet) support for users who connect to the network via PPPoE. General Get IP address automatically (DHCP) The camera’s default setting is “Use fixed IP address”. Refer to Accessing Camera for login with the default IP address.
CCM-3211 Series Installation Manual Use fixed IP address To setup static IP address, select “Use fixed IP address” and move the cursor to the IP address blank (as indicated below) and insert the new IP address, ex. 192.168.7.123. Then go to the Default gateway field (explained later) and change the setting, for example 192.168.7.254. Press “Save” to confirm the new settings.
CCM-3211 Series Installation Manual Subnet mask The subnet mask is used to determine if the destination is in the same subnet. The default value is “255.255.255.0”. Default gateway The default gateway is the gateway used to forward frames to destinations in a different subnet. An invalid gateway setting causes transmission to destinations in other subnets to fail. Primary DNS The primary DNS is the primary domain name server that translates hostnames into IP addresses.
CCM-3211 Series Installation Manual 6.3.3.2 QoS Quality of Service (QoS) provides differentiated service levels for different types of traffic packets and guarantees delivery of priority services during periods of network congestion. Adapting the Differentiated Services (DiffServ) model, traffic flows are classified and marked with DSCP (DiffServ Codepoint) values, and thus receive the corresponding forwarding treatment from DiffServ-capable routers. DSCP Settings The DSCP value range is from 0 to 63.
CCM-3211 Series Installation Manual Management this class consists of HTTP traffic (web browsing). Click the “Save” button when complete. NOTE: To enable this function, make sure the switches/routers in the network support QoS. 6.3.3.3 SNMP Settings Simple Network Management Protocol (SNMP) enables the camera to be monitored and managed remotely by the network management system. SNMP v1/v2 Enable SNMP Select the version of SNMP (v1 or v2) to use by checking the box.
CCM-3211 Series Installation Manual Read Community Specify the community name that has read-only access to all supported SNMP objects. The default value is “public”. Write Community Specify the community name that has read/write access to all supported SNMP objects (except read-only objects). The default value is “write”. Traps for SNMP v1/v2 Traps are used by the camera to send messages to a management system for important events or status changes.
CCM-3211 Series Installation Manual 6.3.3.4 UPnP The UPnP Setting page enables you to use Universal Plug-and-Play protocols for networking your devices.
CCM-3211 Series Installation Manual UPnP Setting Enable UPnP When UPnP is enabled, whenever a camera is discovered on the LAN, the icon of the connected camera appears in My Network Places and allows direct access as shown below. NOTE: To enable this function, make sure the UPnP component is installed on your computer. Refer to Enable UPnP discovery for the Windows 7 procedure.
CCM-3211 Series Installation Manual 6.3.4 DDNS Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. This permits those using a dynamic IP address to be accessed by a static domain name.
CCM-3211 Series Installation Manual Enable DDNS Check this box to enable DDNS. Provider Select a DDNS host provider name from the drop-down list. Host name Enter the registered domain name in the field. Username/E-mail Enter the username or e-mail address required by the DDNS provider for authentication. Password/Key Enter the password or key required by the DDNS provider for authentication. Click “Save” to save the setting.
CCM-3211 Series Installation Manual 6.3.5 Mail The Administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when an alarm is triggered. SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified and the message text is transferred. Two SMTP server accounts can be configured. Settings include SMTP Server, account name, password, and e-mail address settings.
CCM-3211 Series Installation Manual 6.3.6 FTP The Administrator can send an alarm message to up to two File Transfer Protocol (FTP) sites when motion is detected. Settings include first and second server, server port, user name, password, and remote folder. Enter the details in the appropriate fields. Click “Save” when finished. The FTP setting page is shown below.
CCM-3211 Series Installation Manual 6.3.7 HTTP An HTTP notification server listens for notification messages of triggered events sent from cameras. You can set up to two notification server accounts. triggered and notifications can be sent to the specified HTTP server. Enter the HTTP details, including server, user name, and password, in the appropriate fields. Click “Save” when finished. The HTTP setting page is shown below.
CCM-3211 Series Installation Manual 6.3.8 Application Alarm Pin Definition PIN 1. InputPIN 2. Input+ PIN 3. OutputPIN 4.
CCM-3211 Series Installation Manual The alarm configuration page is shown below. Alarm Switch The Administrator can enable or disable the alarm function. Alarm Type Select an alarm type (“Normal close” or “Normal open”) that corresponds with the alarm application. Alarm Output Define the normal alarm output signal as “Output high” or “Output low”, according to the current alarm application.
CCM-3211 Series Installation Manual The Administrator can specify various alarm actions to be taken when an alarm is triggered. The options are listed below. Enable Alarm Output Select this box to enable alarm relay output. Record Stream to SD Card Select this box in order to save the alarm-triggered recording into your Micro SD card. Enter the number of seconds for the pre-trigger buffer.
CCM-3211 Series Installation Manual Upload Image by FTP Select this box to assign an FTP site and configure the parameters shown in the figure below. When an alarm is triggered, event images are uploaded to the designated FTP site. Specify which one of two FTP addresses you wish to use from the drop-down menu. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames. Check the box for “Continue image upload” if you wish to use this option.
CCM-3211 Series Installation Manual Upload Image by E-Mail Select this box in order to assign an e-mail address and configure various parameters as shown in the figure below. When the alarm is triggered, event images are sent to one of two designated e-mail addresses. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames. Check the box for “Continue image upload” if you wish to use this option.
CCM-3211 Series Installation Manual Send HTTP notification Check this box to specify the destination HTTP address and parameters for event notifications by the triggered alarm. When an alarm is triggered, the notification will be sent to one of two specified HTTP servers. File Name File Name Enter a file name in the field, for example, “image.jpg”. The uploaded image’s file name format is set in this section. Select one that meets your requirements.
CCM-3211 Series Installation Manual Add sequence number suffix (limited value) File Name: imageXX.jpg X: Sequence Number The file name suffix ends at the number being set. For example, if the setting is up to “10,” the file name will start from 00, end at 10, and then start over again. Overwrite The original image in the FTP site will be overwritten by the new uploaded file with a static filename. After entering all the settings, click on the “Save” button. 6.3.
CCM-3211 Series Installation Manual drag it outward/inward. Moving the mouse to the center of the frame shifts the frame to the intended location. Up to 10 Motion Detection Windows can be set. Press the “Add” button under the Live Video Pane to add a Motion Detection Window. To cancel a Motion Detection Window, move the mouse cursor to the selected Window and click on the “Delete” button. If the Motion Detection function is activated, the Motion pop-up window appears.
CCM-3211 Series Installation Manual Triggered Action The Administrator can specify alarm actions to be taken when motion is detected. The options are listed as follows: Enable Alarm Output Check this box to select the predefined type of alarm output in order to enable alarm relay output when motion is detected. Select either “Low” or “High” relay output. Record Stream to SD Card Select this box to store the motion detection recording in a Micro SD/SDHC card when motion is detected.
CCM-3211 Series Installation Manual Check the box for “Continue image upload” if you wish to use this option. If you wish to specify the length of time for the upload, click on this radial button and enter the number of seconds. If you wish to upload during the active trigger, click on this radial button. Finally, select the number of frames per second from the drop-down menu next to “Image frequency”. NOTE: Make sure that SMTP or FTP configuration has been completed. See Mail and FTP for further details.
CCM-3211 Series Installation Manual 6.3.10 Network Failure Detection The network failure detection function sends a ping to a device to ensure that it is operating on the network. Detection Switch The Administrator can enable or disable the detection function by selecting “On” or “Off”. Detection Type Enter the IP address to ping and the time interval in minutes between pings. Triggered Action The Administrator can specify various alarm actions to be taken when an alarm is triggered.
CCM-3211 Series Installation Manual Enable Alarm Output Select this box to enable alarm relay output. Select either “Low” or “High” relay output. Record Stream to SD Card Select this box in order to save the alarm-triggered recording into your Micro SD card. Enter the number of seconds for the pre-trigger buffer. Select the first radial button if you wish to upload for a specified length of time and enter the number of seconds.
CCM-3211 Series Installation Manual 6.3.11 Tampering Alarm The Tampering Alarm function protects the camera against tampering such as deliberate redirection, blocking, paint spray, and lens cover obstruction by using video analysis. In response to such events, it sends notifications or uploads snapshots to the specified destination(s). Detection of camera tampering is achieved by measuring the differences between the older frames of video (which are stored in buffers) and more recent frames.
CCM-3211 Series Installation Manual Tampering Duration The tampering duration is the time for video analysis to determine whether camera tampering has occurred. Minimum duration defines the tampering threshold. A longer duration represents a higher threshold. The minimum duration time ranges from 10 to 3600 seconds. Triggered Action Specify the alarm actions to be taken when tampering is detected.
CCM-3211 Series Installation Manual Upload Image by E-Mail Select this box in order to assign an e-mail address and configure various parameters as shown in the figure below. When motion is detected, event images are sent to one of two designated e-mail address. Specify which of two e-mail addresses you wish to use from the drop-down menu. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu between 1-20 frames.
CCM-3211 Series Installation Manual of all the recording files saved on the memory card. Users can also format the SD card and implement automatic recording cleanup on this page. To implement Micro SD card recording, go to the “Recording” page (see Recording) for activation. NOTE: Format the Micro SD/SDHC card when using it for the first time. Formatting also is required when a memory card has been used on one camera and is then transferred to a camera that uses a different software platform.
CCM-3211 Series Installation Manual You can enable automatic recording cleanup by clicking on “Enable automatic disk cleanup”. From the pull-down menu, specify the minimum length of time over which you wish to remove recordings, for example, remove recordings over 10 days old. Enter the percent of disk capacity used in order to remove the oldest recordings. Click “Save” when you finish. Recording List Each video file on the Micro SD/SDHC card is listed in the Recording list below.
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CCM-3211 Series Installation Manual 6.3.13 Recording In the Recording page, specify the recording schedule according to your requirements. Select one of three options: disable this function (“Disable”), always use this function (“Always”), or record only during a specified time frame (“Only during time frame”). The Recording page is displayed below. Activating Micro SD/SDHC Card recording Two types of schedule mode are available: Always and Time Frame setting.
CCM-3211 Series Installation Manual 6.3.14 File Location Specify a storage location for snapshots and web recordings. The default setting is: C:\. After confirming the setting, click “Save” to save the snapshots and recordings in the designated location. NOTE: Make sure the selected file path contains valid characters.
CCM-3211 Series Installation Manual 6.3.15 Iris Adjustment Users of an auto-iris lens that needs adjustment should refer to the iris adjustment procedure in the setting page displayed below.
CCM-3211 Series Installation Manual 6.3.
CCM-3211 Series Installation Manual 6.3.16.1 View Log File Click on the link to view the system log file. The content of the file provides useful information about configuration and connections after system boot-up.
CCM-3211 Series Installation Manual 6.3.16.2 User Information The Administrator can view each added user’s login information and privileges (see Security). View User Login Information All users in the network are listed in the “User information” screen shown below. Click on “get user information” to see each user’s details. For example: Admin: 1234. This indicates that the user’s login user name is “Admin” and the password is “1234”.
CCM-3211 Series Installation Manual View User Privilege Click on “get user privacy” at the bottom of the page to view each user’s privileges. As the figure above shows: Admin: 1:1:1:1 1:1:1:1= I/O access : Camera control : Talk : Listen (see Security) This denotes that the user name “Admin” is granted privileges of I/O access, Camera control, Talk and Listen.
CCM-3211 Series Installation Manual 6.3.16.3 View Parameters Click on this selection on the sidebar to view the entire system’s parameter settings.
CCM-3211 Series Installation Manual 6.3.17 Factory Default The factory default setting page is shown below. Follow the instructions to reset the camera to factory default settings if needed. Full Restore Click on the “Full Restore” button to restore the factory default settings. The system restarts in 30 seconds. NOTE: The IP address and all other settings will be restored to factory default settings.
CCM-3211 Series Installation Manual Partial Restore Click on the “Partial Restore” button to restore the factory default settings, but save your network settings. The system restarts in 30 seconds. The following screen appears when selecting this option: Reboot Clicking on the “Reboot” button restarts the system without changing current settings.
CCM-3211 Series Installation Manual 6.3.18 Software Version The current software version is displayed in the software version page, which is shown below.
CCM-3211 Series Installation Manual 6.3.19 Software Upgrade Software upgrade can be carried out in the “Software Upgrade” page, as shown below. NOTE: Make sure the upgrade software file is available before carrying out software upgrade.
CCM-3211 Series Installation Manual The procedure for software upgrade follows: To upgrade the firmware: 1.) Click “Browse” and select the binary file to be uploaded, for example, “uImage_userland.img”. NOTE: Do not change the upgrade file name or the system will fail to find the file. 2.) Pull down the upgrade binary file list and select the file you want to upgrade. In this case, select “uImage+userland.img”.
CCM-3211 Series Installation Manual 3.) Press “Upgrade”. The system will first check whether the upgrade file exists or not and then will begin to upload the upgrade file. Subsequently, the upgrade status bar will display on the page. When it reaches 100%, the upgrade process is finished. After the upgrade process is finished, the viewer returns to the Home page. 4.) Close the video browser. 5.) Click “Control Panel” and then double-click “Add or Remove Programs”.
CCM-3211 Series Installation Manual 6.3.20 Maintenance Users can export configuration files to a specified location and retrieve data by uploading an existing configuration file to the camera.
CCM-3211 Series Installation Manual Export Users can save the system settings by exporting the configuration file (.bin) to a specified location for future use. Press the “Export” button and the popup File Download window appears as shown below. Click “Save” and specify a desired location for saving the configuration file. Upload To copy an existing configuration file to the camera, first click on “Browse” to select the configuration file, and then press the “Upload” button for uploading.
CCM-3211 Series Installation Manual 6.4 Video and Audio Streaming Settings Pressing the tab in the navigation bar at the top of the page displays the configurable video and audio selections in the sidebar. In Streaming, the Administrator can configure specific video resolution, video compression mode, video protocol, audio transmission mode, etc. Further details of these settings are specified in the following sections. The following video resolutions are supported: MJPEG + H.
CCM-3211 Series Installation Manual 6.4.1 Video Resolution and Rotate Type Different values are displayed and can be selected on the video format setting page for an NTSC or PAL TV system. The TV system is set on the sidebar of the tab (see TV System). The video format setting page for a PAL TV system is shown below.
CCM-3211 Series Installation Manual 6.4.1.1 NTSC System Settings Following are the video resolution settings for an NTSC TV system. MJPEG + H.264 Video Resolution: The following video resolution options are available: H.
CCM-3211 Series Installation Manual MJPEG-Only Video Resolution: The following video resolution options are available: MJPEG BNC SUPPORT √ √ √ √ √ √ - 1280 x 1024 (30 fps) 1280 x 720 (30 fps) 1024 x 768 (30 fps) 800 x 600 (30 fps) 720 x 480 (30 fps) 640 x 480 (30 fps) 352 x 240 (30 fps) NOTE: MJPEG is not supported by Latitude. H.264 + H.264 Video Resolution: The following video resolution options are available: H.
CCM-3211 Series Installation Manual H.264 Only Video Resolution: The following video resolution options are available: H.264 1280 x 1024 (30 fps) 1280 x 720 (30 fps) 1024 x 768 (30 fps) 800 x 600 (30 fps) 720 x 480 (30 fps) 640 x 480 (30 fps) 352 x 240 (30 fps) BNC SUPPORT √ √ √ √ √ √ - Click “Save” to confirm the settings.
CCM-3211 Series Installation Manual 6.4.1.2 PAL System Settings Following are the video resolution settings for a PAL TV system. MJPEG + H.264 Video Resolution: The following video resolution options are available: H.
CCM-3211 Series Installation Manual MJPEG-Only Video Resolution: The following video resolution options are available: MJPEG BNC SUPPORT √ √ √ √ √ - 1280 x 720 (25 fps) 1024 x 768 (25 fps) 800 x 600 (25 fps) 720 x 576 (25 fps) 640 x 480 (25 fps) 352 x 288 (25 fps) NOTE: MJPEG is not supported by Latitude. H.264 + H.264 Video Resolution: The following video resolution options are available: H.
CCM-3211 Series Installation Manual H.264 Only Video Resolution: The following video resolution options are available: H.264 1280 x 1024 (25 fps) 1280 x 720 (25 fps) 1024 x 768 (25 fps) 800 x 600 (25 fps) 720 x 576 (25 fps) 640 x 480 (25 fps) 352 x 288 (25 fps) BNC SUPPORT √ √ √ √ √ √ - Click “Save” to confirm the settings. Text Overlay Settings Users can select the items to display data including date/time/text on the Live Video Pane. The maximum length of the string is 20 alphanumeric characters.
CCM-3211 Series Installation Manual Video Rotate Type Users can change video display type if necessary. Selectable video rotate types include Normal video, Flip video, Mirror video, 90 degree clockwise, 180 degree rotate, and 90 degree counterclockwise. Differences among these types are illustrated below. The following drop-down menu appears when selecting this option.
CCM-3211 Series Installation Manual Suppose the displayed image of the camera is shown as follows. To rotate the image vertically, for instance, users can select “Flip video”. Then the displayed image is reversed as shown below. Following are descriptions of different video rotate types. Normal video If “Normal video” is selected, the image appears as it is viewed. Flip video If “Flip video” is selected, the image is rotated vertically.
CCM-3211 Series Installation Manual 90 degree counterclockwise Selecting “90 degree counterclockwise” inverts the image 90° counterclockwise (to the left). Click “Save” to confirm the setting. GOV Settings Users can set the GOV length to determine the frame structure (I-frames and P-frames) in a video stream for saving bandwidth. The setting range is from 2 to 64. A longer GOV means decreasing the frequency of I-frames. Click “Save” to confirm the GOV setting. 6.4.
CCM-3211 Series Installation Manual MJPEG Q (Quality) factor A higher value implies higher bit rates and higher visual quality. The default setting of MJPEG Q factor is 35; the setting range is from 1 to 70. Click “Save” to confirm the setting. NOTE: MJPEG is not supported by Latitude. H.264-1/H.264-2 bit rate The default setting of H.264-1/H.264-2 is 4096 kbps; the setting range is from 64 to 8192 kbps. Click “Save” to confirm the setting.
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CCM-3211 Series Installation Manual 6.4.3 Video OCX Protocol In the Video OCX protocol setting page, users can select RTP over UDP, RTP over TCP, RTSP over HTTP or MJPEG* over HTTP, for streaming media over the network. In the case of multicast networking, users can select the Multicast mode. The page is shown as follows.
CCM-3211 Series Installation Manual NOTE: MJPEG is not supported by Latitude. Click “Save” to confirm the settings. 6.4.4 Video Frame Rate Video frame rate is for setting the frames per second (fps) if necessary. The setting page is shown as below. MJPEG/H.264-1/H.264-2 Frame Rate The default setting of MJPEG Frame Rate is 30 fps (NTSC) or 25 fps (PAL). The setting range for H-264-1 in NTSC is from 1 to 30 and 1 to 30 in PAL. The setting range for H-264-2 is from 1 to 15 in NTSC and 1 to 13 in PAL.
CCM-3211 Series Installation Manual NOTE: MJPEG is not supported by Latitude. NOTE: A lower frame rate decreases video smoothness.
CCM-3211 Series Installation Manual Video Mask The Video Mask function enables selection of up to five active masks and selection of mask color. Active Mask Function Add a Mask Upon checking a Video Mask checkbox, a red frame appears in the Live Video pane on the right side of the screen. Use the mouse to adjust the mask’s size and place it in the target zone. NOTE: It is suggested to set the Video Mask twice as large as the object it covers.
CCM-3211 Series Installation Manual Mask Setting Mask color The selections of Mask color include red, black, white, yellow, green, blue, cyan, and magenta. Click “Save” to confirm the settings. 6.4.5 Audio Mode and Bit Rate Settings The audio setting page is show below. In the Audio page, the Administrator can select one transmission mode and audio bit rate.
CCM-3211 Series Installation Manual Transmission Mode Full-duplex (Talk and listen simultaneously) In the Full-duplex mode, the local and remote sites can communicate with each other simultaneously, i.e. both sites can speak and be heard at the same time. Half-duplex (Talk or listen not at the same time) In the Half-duplex mode, the local/remote site can only talk or listen to the other site at one time.
CCM-3211 Series Installation Manual 6.5 Camera Settings The figure below is the configuration page. Details of each parameter setting are described in the following subsections.
CCM-3211 Series Installation Manual TV System 6.5.1 Exposure Setting The Exposure pull-down menu is shown as follows: The exposure is the amount of light received by the image sensor and is determined by the width of the lens diaphragm opening, the amount of exposure by the sensor (shutter speed), and other exposure parameters. With this setting, users can define how the Auto Exposure function works. There are two exposure modes: Auto Mode and Manual Mode.
CCM-3211 Series Installation Manual o In PAL systems, the shutter speed is selectable in 13 steps from 1/425 to 1/1.5 seconds. o In NTSC systems, the shutter speed is selectable in 14 steps from 1/500 to one second. Shutter Priority When selecting this mode, a fixed exposure is set, while other parameters can change. o In PAL systems, select from 9 settings between 1/425 to 1/25 seconds. o In NTSC systems, select from 9 settings between 1/500 to 1/30 seconds.
CCM-3211 Series Installation Manual Noon Sun and Clear Sky 6,500 Household Lighting 2,500 to 3,000 75-watt Bulb 2,820 Candle Flame 1,200 to 1,500 Auto Mode The Auto Balance White mode is suitable for an environment with a light source color temperature in the range of roughly 2,700 ~ 8,000K. ATW Mode (Auto Tracking White Balance) The Auto Tracking White Balance function automatically adjusts the white balance in a scene while temperature color is changing.
CCM-3211 Series Installation Manual Sharpness Increasing the sharpness level can make the image look sharper, especially enhancing the object’s edge. Select from the range between 0 to +15. Press <√> to confirm the new setting. Contrast Camera image contrast level is adjustable. Select from the range between -6 to +19. Press <√> to confirm the new setting. Saturation Camera image saturation level is adjustable. Select from the range between -6 to +19. Press <√> to confirm the new setting.
CCM-3211 Series Installation Manual level rather than activation of the IR LED mode. The IR Mode drop-down menu enables you to select from Auto/On/Off/Smart modes. The default mode is Smart. Following is an explanation of the four settings: o Auto Mode-the camera converts from Day mode (color) to Night mode (monochrome) automatically at nighttime or in low light conditions. When there is sufficient light, the camera converts automatically from Night mode to Day mode.
CCM-3211 Series Installation Manual The camera provides multiple Noise Reduction options for delivering optimized image quality, especially in extra low-light conditions. Level options for 3D Noise Reduction (3DNR) include “Low”, “Mid” and “Hi”. A higher level of 3DNR generates relatively enhanced noise reduction. The proprietary Smart Picture Quality (SPQ) video processing method provides clear images even in a low-light environment and can drastically minimize motion blur.
CCM-3211 Series Installation Manual 6.5.9 TV System Select the video format that matches your TV system: “25 fps (PAL)” or “30 fps (NTSC)”. Press <√> to confirm the new setting. 6.6 Logout By pressing the tab in the navigation bar at top of the page, the login window pops up and enables login with another user name.
CCM-3211 Series Installation Manual 7 Appendix The following sections are included: Appendix A: Technical Specifications Appendix B: Internet Security Settings Appendix C: Install UPnP Components Appendix D: Deleting the Existing DC Viewer Appendix E: Deleting Temporary Internet Files Appendix F: Contacting DVTel Appendix G: Accessories 124
CCM-3211 Series Installation Manual 7.1 Appendix A: Technical Specifications Camera Image Sensor Effective Pixels Shutter Speed Enclosure Sensitivity Lens 1/2.7" Progressive CMOS 1280 (H) x 720 (V) 1.0 - 1/10,000 Tamper-resistant surface mount plastic case 0.2 Lux @ F1.2 in color mode; 0.02 Lux in night mode CM-3211-00 CM-3211-01 CM-3211-10 CM-3211-10-I CM-3211-11 CM-3211-11-I Varifocal F 1.2/f=2.7-9mm Varifocal F 1.2/f=2.7-9mm Motorized F 1.2/f=2.
CCM-3211 Series Installation Manual Languages English, German, French, Italian, Simplified Chinese, Traditional Chinese, Russian, and Korean 126
CCM-3211 Series Installation Manual Analytics Motion Detection Regions of Interest Motion Metadata Triggered Actions Tampering Alarm Network Interface Protocol Password Levels Security Internet Browser User Accounts Mechanical Working IR LED Distance Illuminator (CM-3211Wavelength 10-I/11-I) LEDs Power Ethernet Connectors Micro SD Audio Alarm Analog Video LED Indicator Weatherproof Standard Mechanical IR Cut Filter On/Off, plus sampling pixel interval, detection level, sensitivity level, and time interval
CCM-3211 Series Installation Manual General Dimensions Weight Power Consumption CM-3211-00 CM-3211-01 149 x 131 mm (5.9 x 5.2 in.) 0.7 kg (1.5 lbs.) 151 x 130 mm (5.9 x 5.1 in.) 0.8 kg (1.8 lbs.
CCM-3211 Series Installation Manual 7.2 Appendix B: Internet Security Settings If ActiveX control installation is blocked, either set Internet security level to default or change ActiveX controls and plug-ins settings. Internet Security Level: Default 1.) Start Internet Explorer (IE). 2.) From the Command Bar toolbar, click “Tools” and select “Internet Options” from the menu that appears. 3.) In the dialog that appears, click the “Security” tab. If not selected, click .
CCM-3211 Series Installation Manual 4.) If the settings are not defined as default, click “Default Level” and move the Allowed levels for this zone slider to “Medium-high” and click “OK”. 5.) Close all browsers and reopen so that the settings take effect. ActiveX Controls and Plug-ins Settings - Creating a Custom Level 1.) From the Command Bar toolbar, click “Tools” and select “Internet Options” from the menu that appears.
CCM-3211 Series Installation Manual 2.) In the dialog that appears, click the “Security” tab, and if not selected, click 3.) Click “Custom Level”. 4.) In the dialog that appears, under “ActiveX controls and plug-ins”, set ALL the following items to “Enable” or “Prompt”. ActiveX controls and plug-ins settings: a. Automatic prompting for ActiveX controls b. Binary and script behaviors c. Download signed ActiveX controls d. Download using ActiveX controls e.
CCM-3211 Series Installation Manual 5.) Click “OK” to accept the settings and close the screen. 6.) Click “OK” to close the screen. 7.) Close the browser window and restart IE again to access the camera.
CCM-3211 Series Installation Manual 7.3 Appendix C: Install UPnP Components Follow the instructions below to enable UPnP so that the camera can be discovered and displayed in Network locations under Other Devices: To Enable UPnP Discovery 1.) Click (Start) and select “Control Panel”. 2.) Click on “Network and Internet”. 3.
CCM-3211 Series Installation Manual 4.) Click on “Change Advanced Sharing Settings”. 5.) Expand the Home or Work node, select “Turn on network discovery” and click “Save Changes”. Note: Network discovery requires that the DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host services are started, that network discovery is allowed to communicate through Windows Firewall, and that other firewalls are not interfering with network discovery.
CCM-3211 Series Installation Manual To check that the UPnP Device Host services are running 1.) Click (Start) and type in the “Search programs and files” field “services” and then select “Services” from the displayed Programs. The dialog box appears. 2.) In the dialog box, scroll down the list to UPnP Device Host and verify that it shows the status “Started”. If “Started” is not displayed, rightclick on your mouse and select “Start” from the shortcut menu.
CCM-3211 Series Installation Manual 7.4 Appendix D: Deleting the Existing DC Viewer Users who have previously installed the DC Viewer in the PC should first delete the existing DC Viewer from the PC before accessing the camera. To delete a legacy DC Viewer 1.) Click Start and select “Control Panel”. 2.) In the Control Panel, click “Uninstall a program”. 3.) From the installed program list, select “DCViewer” and then, on the banner bar, click “Uninstall”. 4.
CCM-3211 Series Installation Manual 7.5 Appendix E: Deleting Temporary Internet Files To improve browser performance, we recommend cleaning up the all the files in the Temporary Internet Files. The procedure is as follows: To delete temporary Internet files 1. In Internet Explorer (IE), from the Command Bar toolbar, click “Tools” and select “Internet Options” from the menu that appears.
CCM-3211 Series Installation Manual 2.) In the Internet options dialog, click “Delete”. In the Delete Browser History dialog that appears, select “Temporary Internet files”. Deselect “Cookies” and “History” if you want to keep this data. Then click “Delete”.
CCM-3211 Series Installation Manual 7.6 Appendix F: Contacting DVTel DVTel, Inc. is a multiple award-winning market leader in the development and delivery of intelligent security solutions over IP networks. We provide unified solutions that leverage existing network infrastructure, while providing unmatched levels of flexibility, scalability, cost-effectiveness—all backed by superior customer support. To contact us: CORPORATE HEADQUARTERS DVTel, Inc.
CCM-3211 Series Installation Manual 7.7 Appendix G: Accessories The following accessories are available from DVTel for installation of your Quasar CM-3211 Series IP Mini-dome Camera. For more information on available options, contact your DVTel sales representative or visit www.dvtel.com to request details on where to get the accessories you need.
CCM-3211 Series Installation Manual Image Name CX-ARMX-0 Description Short Arm Bracket CX-ARMX-1 Long Arm Bracket CX-CRNR-0 Corner Bracket fits CX-ARMX-0 and CX-ARMX-1. CX-F125-0 1 1/4" Pole Mount Adaptor adapts all pendant cameras to 1-1/4" male pipe threads. CX-F150-0 Adapts all pendant cameras to 1-1/2" male pipe threads.
CCM-3211 Series Installation Manual Image Name CX-F150-1 Description Pendant Mounting Adapter Ring adapts all pendant cameras to common legacy 1-1/2" female pipe mounts. Fits DVTel legacy mounts and many others. CX-PIPE-0 Short Pipe straight tube (9.8") for pendant mount CX-PIPE-1 Long Pipe straight tube (19.7") for pendant mount.
CCM-3211 Series Installation Manual Image Name CX-PLBX-0Pole-Mount Box Description Pole-Mount Box fits CX-ARMX-0 and CX-ARMX-1. CX-POLE-0 Pole-Mount Bracket fits CXARMX-0 and CX-ARMX-1. CX-WLBX-0 Wall Mount Box fits CX-ARMX-0 and CX-ARMX-1.
