CONNECT WITH RELIABILITY Freedom USB Serial Adapter User’s Manual SSU/DSU/QSU/ESU/HSU-100/200/300 1-, 2-, 4-, 8-, and 16-Port QUATECH, INC. 5675 Hudson Industrial Parkway Hudson, Ohio 44236-5012 Toll free: 1-800-553-1170 TEL: (330) 655-9000 FAX: (330) 655-9010 http://www.quatech.com.
Copyright Copyright © 1998 - 2004, Quatech, Inc. All rights are reserved. The information contained in this document cannot be reproduced in any form without the written consent of Quatech, Inc. Any software programs that might accompany this document can be used only in accordance with any license agreement(s) between the purchaser and Quatech, Inc. Quatech Inc. reserves the right to change this documentation or the product to which it refers at any time and without notice.
Quatech Freedom USB Adapter User’s Manual Table of contents Table of contents Introduction ----------------------------------------------------------------------------------------------------------------------- 1 System requirements ----------------------------------------------------------------------------------------------------- 2 Features ---------------------------------------------------------------------------------------------------------------------- 2 IND option - surge suppression upgrade ----
Table of Contents Quatech Freedom USB-1/2/300 User’s Manual Figures Figure 1 - Win XP Found new hardware prompt ...................................................................................... 4 Figure 2 - Win XP Choose your search and installation options prompt................................................. 4 Figure 3 - Win XP Searches drivers prompt .............................................................................................. 5 Figure 4 - Win XP software logo warning ..........
Quatech Freedom USB Adapter User’s Manual Table of contents Figure 50 - Win XP/2000 USB serial port, Driver file details box.......................................................... 39 Figure 51 - Win 98/98SE/Me USB serial port properties, General tab.................................................. 40 Figure 52 - Win 98/98SE/Me USB serial port properties, USB Serial Port Settings tab ..................... 40 Figure 53 - Win 98/98SE/Me USB serial port properties, USB Serial Port Advanced Options box ...
Quatech Freedom USB Adapter User’s Manual Introduction Introduction Note: These products comply fully with USB Specification version 1.1 and are fully supported under Windows 98/ME/XP/2000/NT4. This Users Manual describes how to setup and install your Quatech Freedom USB Adapter. The Quatech SSU-100, DSU-100, QSU-100, ESU-100, and HSU-100, respectively, provide one, two, four, eight, and sixteen independent RS-232 serial interfaces to the host PC via the Universal Serial Bus (USB) port.
Introduction Quatech Freedom USB Adapter User’s Manual System requirements Note: The 16-port units (HSU100/200/300) require two USB ports. All the other units use only one USB port. Quatech’s serial USB adapters require the Windows 98/Me/XP/2000/NT4 operating system and an IBM or IBM-compatible PC with a standard USB port or an add-in USB host adapter. Contact our sales department for details on current software offerings.
Quatech Freedom USB Adapter User’s Manual Installing the software Installing the Freedom USB Note: The installation process takes place in two stages: the serial adapter board and then the serial ports. Caution! Be sure to allow the installation process to finish without interruption. If you stop the process before the adapter board(s) and all of the serial ports are installed, you will corrupt the installation. This section explains how to install the Freedom USB under different operating systems.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 1 - Win XP Found new hardware prompt Figure 1 illustrates the Win XP Found new hardware prompt. The Found New Hardware Wizard launches automatically when you first plug in the Freedom USB serial adapter. Step Procedure Description Step 4 Insert the Quatech installation CD into your CD-ROM drive. This is the CD that shipped with the Freedom USB. Step 5 Click the Next button.
Quatech Freedom USB Adapter User’s Manual Step Installing the software Procedure Description Step 6 Select Search removable media (floppy, CD-ROM). If necessary, you can also select the Include this location in the search: option and browse to the location with the Freedom USB drivers. The complete path is E:\Serial Port Adapters\Drivers\Windows 95, 98, Me, 2000, XP for USB \Enhanced. Replace E:\ with your CD-ROM designation Step 7 Click the Next button.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 4 - Win XP software logo warning Figure 4 shows the Windows XP Logo testing warning. This indicates only that Windows has not certified the Freedom USB. Rest assured that Quatech’s drivers work properly with Windows XP. Step Procedure Description Step 9 Click the Continue Anyway button. Step 10 The Wizard proceeds with the installation.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 6 - Win XP Finished installing prompt Figure 6 shows the Win XP Finished installing prompt. It indicates that the serial USB adapter has been successfully installed. Step Step 11 Procedure Description Press the Finish button to continue. The USB adapter installation is complete. Next, the Wizard installs the serial USB port(s). The Install software for USB serial port prompt displays.
Installing the software Step Quatech Freedom USB Adapter User’s Manual Procedure Description Step 12 Make sure that the Quatech CD is in your CD-ROM drive. This is the CD that shipped with your Freedom USB adapter. Step 13 Select the Install the software automatically (Recommended) option. The Wizard should go automatically to the USB driver location. If necessary, you can browse to the correct location. The complete path is E:\Serial Port Adapters\Drivers\Windows 95, 98, Me, 2000.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 9 - Win XP Installation complete prompt Figure 9 displays when the file copying process is finished. Step Procedure Description Step 16 Click the Finish button. The Wizard briefly displays the Unknown hardware found and Installing messages as it installs each serial USB port. Step 17 Repeat Steps 12-16 for each port.
Installing the software Quatech Freedom USB Adapter User’s Manual Installing under Windows 2000 Follow these steps to install the Freedom USB under Windows 2000. Step Procedure Description Step 1 Turn on the power to your computer system. This is the system in which the Freedom USB is to be installed. Step 2 Plug the wide flat end of the USB cable into the downstream connector. This is the connector located on the back of the computer of USB hub.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 11 - Win 2000 Search for or display drivers prompt Figure 11 shows the Win 2000 Search for or display drivers prompt. Step Procedure Description Step 5 Insert the Quatech installation CD into your CD-ROM drive. This is the CD that shipped with the Freedom USB. Step 6 Select Search for a suitable driver for my device (recommended) Step 7 Click the Next button. The Locate driver files prompt displays.
Installing the software Step Quatech Freedom USB Adapter User’s Manual Procedure Description Step 8 Select CD-ROM drives. If necessary, you can also select Specify a location: and browse to the desired location with the Freedom USB drivers. The complete path is E:\Serial Port Adapters\Drivers\Windows 95, 98, Me, 2000, XP for USB \Enhanced. Replace E:\ with your CD-ROM drive designation. Step 9 Click the Next button. Windows searches for drivers for the serial USB adapter.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 14 - Win 2000 Software logo warning Figure 14 shows the Windows 2000 Logo test warning. This indicates only that Windows has not certified the Freedom USB. Rest assured that Quatech’s drivers work properly with Windows 2000. Step Procedure Description Step 12 Click the Yes button. Step 13 The Wizard proceeds with the installation.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 16 - Win 2000 Install software for USB serial port prompt Figure 16 indicates that the wizard has detected and is ready to install the USB ports. Step Procedure Description Step 15 Make sure that the Quatech CD is still in your CD-ROM drive. This is the CD that shipped with your Freedom USB adapter. Step 16 Click the Next button to continue. The Search for or display device driver prompt displays.
Quatech Freedom USB Adapter User’s Manual Step Procedure Installing the software Description Step 17 Select Search for a suitable driver for my device (recommended) Step 18 Click the Next button. The Locate driver files prompt displays. Figure 18 - Win 2000 Locate driver files prompt Figure 18 illustrates the Win 2000 Locate driver files prompt. Step Procedure Description Step 19 Select CD-ROM drives.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 19 - Win 2000 Finished searching for driver files prompt Figure 19 illustrates the Win 2000 Finished searching for driver files prompt. Step Step 21 Procedure Description Click the Next button. The wizard completes the installation and displays the Installation complete prompt. Figure 20 - Win 2000 Installation complete prompt Figure 20 displays when the file copying process is finished. Page 16 Rev 2.
Quatech Freedom USB Adapter User’s Manual Step Step 22 Installing the software Procedure Description Click the Finish button. The Wizard briefly displays a series of Unknown hardware found and Installing messages as it installs each serial USB port. Your Freedom USB adapter installation is complete! Uninstalling from Windows 2000 Follow these steps in the event that you need to uninstall or reinstall the Freedom USB software. 1. From the Control Panel, select System – Hardware.
Installing the software Quatech Freedom USB Adapter User’s Manual Installing under Windows Me Follow these steps to install the Freedom USB under Windows Me. Step Procedure Description Step 1 Turn on the power to your computer system. This is the system in which the Freedom USB is to be installed. Step 2 Plug the wide flat end of the USB cable into the downstream connector. This is the connector located on the back of the computer of USB hub.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 22 - Win Me Driver file search prompt Figure 22 shows the Win Me Driver file search prompt. If Windows finds the files for you automatically, this screen notifies you that Windows is installing the software. If you specify a driver location, this screen displays that location. It also offers you the chance to press Back to select a different driver or to press Next to begin the installation process.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 24 - Win Me Ready to install prompt Figure 24 shows the Win Me Found new hardware prompt. You can choose to either have Windows automatically search for a driver or to specify the location of the driver you want to use. Step Step 8 Procedure Description Check the Automatic search for a better driver (Recommended) checkbox and click the Next button.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 26 - Win Me Finished installing prompt Figure 26 shows the Win Me Finished installing prompt. This prompt displays at the end of the installation process. Step Step 10 Procedure Description Click the Finish button. The wizard briefly displays Unknown hardware found and Installing messages as it installs the serial ports.
Installing the software Quatech Freedom USB Adapter User’s Manual Installing under Windows 98/98SE Follow these steps to install your Freedom USB in Windows 98/98SE. Step Procedure Description Step 1 Turn on the power to your computer system. This is the system in which the Freedom USB is to be installed. Step 2 Plug the wide flat end of the USB cable into the downstream connector. This is the connector located on the back of the computer of USB hub.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 28 - Win 98/98SE Search or select prompt Figure 28 shows the 98/98SE Search or select prompt with the Search for the best driver option selected. Step Step 5 Procedure Description Select Search for the best driver for your device (Recommended); then click the Next button. The Search for new drivers prompt displays. Figure 29 - Win 98/98SE Search for new drivers prompt Figure 29 shows the Search for new drivers prompt.
Installing the software Step Quatech Freedom USB Adapter User’s Manual Procedure Description Step 7 Insert the Quatech installation CD into your CD-ROM drive. This is the CD that shipped with the Freedom USB. Step 8 Browse or use the down arrow to map to the correct driver location. The complete path is E:\Serial Port Adapters\Drivers\Windows 95, 98, Me, 2000, XP for USB\Enhanced. Replace E:\ with your CD-ROM drive designation. Step 9 Click the Next button.
Quatech Freedom USB Adapter User’s Manual Installing the software Figure 31 - Win 98/98SE Finished installing software prompt Figure 31 indicates that Windows has finished installing the software for your USB’s adapter board. Next it will install each serial port Step Step 11 Procedure Description Click the Finish button. Windows tells you that it has found new hardware and launches the Add New Hardware Wizard to install the serial ports.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 33 - Win 98/98SE Search or display prompt Figure 33 shows the 98/98SE Search or display prompt. Step Step 13 Procedure Description Select Search for the best driver for your device; then click the Next button. The Search for new drivers prompt displays. Figure 34 - Win 98/98SE Search for new drivers prompt Figure 34 shows the 98/98SE Search for new drivers prompt.
Quatech Freedom USB Adapter User’s Manual Step Installing the software Procedure Description Step 15 Make sure that the Quatech installation CD is still in your CD-ROM drive. This is the CD that shipped with the Freedom USB. Step 16 If necessary, browse or use the down arrow to map to the correct driver location. The complete path is E:\Serial Port Adapters\Drivers\Windows 95, 98, Me, 2000, XP for USB\Enhanced. Replace E: with your CD-ROM drive designation. The Ready to install prompt displays.
Installing the software Quatech Freedom USB Adapter User’s Manual Figure 36 - Win 98/98SE Finished installing prompt Figure 36 indicates that Windows has finished installing the software for the USB serial port. Step Step 18 Procedure Description Click Finish. The wizard briefly displays a series of Unknown hardware found and Installing messages as it installs the rest of the serial ports.
Quatech Freedom USB Adapter User’s Manual Making external connections Making external connections RS-232 serial connections The Freedom USB-100 RS-232 adapters all come with standard male DB-9 connectors. The figure below shows the pin designations. Figure 37 - RS-232 DB-9 pin designations RS-232-C devices are classified by their function as either Data Terminal Equipment (DTE) or Data Communication Equipment (DCE).
Making external connections Quatech Freedom USB Adapter User’s Manual See Figure 39 on the following page for a typical null modem cable. Figure 39 illustrates the RS232C pinouts for typical DTEto-DCE and DTE-to-DTE (null modem) cables with 25-pin connectors. Figure 39 - Cabling requirements for RS-232C devices RS-422/485 serial connections The Freedom USB-200/300 RS-422/485 adapters all come with standard female DB-9 connectors. The figure below shows the pin designations.
Quatech Freedom USB Adapter User’s Manual Making external connections All ports RS-422/485 signal description DB-9 Auxiliary Input (AuxIn–) 9 Configuring termination resistors Factory installed resistors allow for Freedom USB-200/300 signal line termination in compliance with RS-422 and RS-485 standards. You can select or remove the desired termination by configuring the associated jumper for each port. The following Figure shows the factory default configuration: no termination.
Making external connections Quatech Freedom USB Adapter User’s Manual (Pins 5&9) Port 1 J2 J3 Port 2 J4 J5 Port 3 J6 J7 Port 4 J8 J9 Testing DB-9 serial ports in HyperTerminal Note: You can use any conductive wire to make the necessary connections – even a paperclip! This section explains how to test the functionality of your USB serial adapter using Hyperterminal.
Quatech Freedom USB Adapter User’s Manual Making external connections Testing RS-422/485 ports Making a loopback Step Procedure Description Step 1 Turn off the computer. Step 2 Connect the following signals on serial port 1. Repeat for each serial port. AuxOut+ (pin 1) to AuxIn+ (pin 5) TxD+ (pin 2) to RxD+ (pin 4) TxD– (pin 7) and RxD– (pin 8) AuxOut– (pin 6) to AuxIn– (pin 9) Repeat for each serial port. Use any kind of conductive wire, even a paper clip. Step 3 Turn on the computer.
Using configuration utilities Quatech Freedom USB-1/2/300 User’s Manual Using Device Manager This section explains how to use Device Manager to view the properties of the serial ports enumerated by the Freedom USB. Accessing Device Manager Win XP and 2000 Step Procedure Description Step 1 Select Start – Control Panel. Step 2 Double click the System icon. The System Properties dialog box opens. Step 3 Click the Hardware tab, and then press the Device Manager button.
Quatech Freedom USB Adapter User’s Manual Using configuration utilities Figure 44 - Win XP/2000 Device Manager USB serial port properties, General tab Figure 44 illustrates the In Win XP/2000 General Tab, which tells you whether the Freedom USB is working properly and allows you to determine the device usage: Use this device (enable) Do not use this device (disable) This dialog box also contains a link to Window’s generic hardware troubleshooter Step Step 3 Procedure Description Click the USB Serial
Using configuration utilities Quatech Freedom USB-1/2/300 User’s Manual Figure 46 - Win XP/2000 RS-232 Advanced Options dialog window Figure 46 illustrates the Win XP/2000 USB Serial Ports Advanced Options box, which lets you set the data rate multiplier: Step Step 4 Procedure Description The RS-232 USB Serial Port Advanced Options dialog box lets you set the data rate multiplier and restore the default settings. See the Setting advanced options section on page 44 for details.
Quatech Freedom USB Adapter User’s Manual Using configuration utilities Figure 47 - Win XP/2000 USB serial port, Port settings box Figure 47 illustrates the Win XP/2000 USB Ports Settings box, which lets you set the default port settings, view the advanced options, and restore the default settings.
Using configuration utilities Step Step 12 Quatech Freedom USB-1/2/300 User’s Manual Procedure Description Click the Driver tab to view the driver information and update the driver. The USB Serial Driver properties dialog box displays.
Quatech Freedom USB Adapter User’s Manual Using configuration utilities Figure 50 - Win XP/2000 USB serial port, Driver file details box Figure 50 illustrates the Win XP/2000 USB Serial Ports Driver Details box, which tells you the name and location of the driver files, the provider, file version, copyright date, and whether Microsoft has signed off on the driver.
Using configuration utilities Quatech Freedom USB-1/2/300 User’s Manual Figure 51 - Win 98/98SE/Me USB serial port properties, General tab Figure 51 illustrates the Win 98/98SE/Me General tab, which tells you whether the Freedom USB is working properly and allows you to determine the device usage: Disable in this hardware profile Exists in all hardware profiles Step Step 3 Procedure Description Click the USB Serial Port Settings tab to view the port setting properties.
Quatech Freedom USB Adapter User’s Manual Step Step 4 Procedure Description The USB Serial Port Settings tab allows you to set default values for the following: The Port Settings window can set defaults for the selected port. Bits per second Data bits Parity Stop bits Flow control Step 5 Using configuration utilities Click the Advanced button to open the Advanced Options dialog box. See the Setting advanced options section on page 44 for details. The Serial Ports Advanced Options box displays.
Using configuration utilities Step Quatech Freedom USB-1/2/300 User’s Manual Procedure Description Step 6 Click Cancel to return to the USB Serial Port Settings properties dialog box. Step 7 You have three additional options: Click the Restore Defaults button to restore the selected port to the default settings. Click the Driver tab to view the driver information and update the driver. Click the OK button to save your changes. The USB Serial Driver properties dialog box displays.
Quatech Freedom USB Adapter User’s Manual Using configuration utilities Figure 56 - Win 98/98SE/Me USB Serial port, Driver file details box Figure 56 illustrates the Win 98/98SE/Me USB Serial Ports Driver Details box, which tells you the name and location of the driver files, the provider, file version, and copyright date. Step Step 8 Procedure Description Click OK to close the Driver file details box. Click Cancel to close the Freedom USB port property box. Rev 2.
Using configuration utilities Quatech Freedom USB-1/2/300 User’s Manual Setting advanced options Notes: Changing any setting in the advanced options window affects all ports on the Freedom USB adapter. The Freedom USB port properties can only be altered from the Device Manager window. Attempting to access these properties from another software program will generate an error message box that refers you to the Device Manager.
Quatech Freedom USB Adapter User’s Manual Using configuration utilities All Loopback (default) Select this radio button when only transmit and receive data signaling is required. Each UART's RTS output is internally looped back to its CTS input. Each port's AuxIn signal pair is looped back to its AuxOut signal pair at the connector. Modem Control Select this radio button when hardware flow control is required.
Using configuration utilities Quatech Freedom USB-1/2/300 User’s Manual This option is valid for baud rates in the range of 2400 bps to 115200 bps. If this box is not checked, the software application is responsible for manually switching RTS or DTR as needed. Page 46 Rev 2.
Quatech Freedom USB Adapter User’s Manual Using configuration utilities Troubleshooting Note: Any unauthorized repairs or modifications will void the Freedom USB's warranty. Problem The Freedom USB cannot communicate with other equipment. This section lists some common problems and their causes. If the information below does not provide a solution, contact Quatech technical support. Cause The cables are not connected correctly. Solution 1.
Appendix A Quatech Freedom USB Adapter User’s Manual Appendix A Specifications Bus interface USB Specification 1.1 Data rates Number of simultaneously operating ports 1-, 2-, 3-port adapters (232 and 422) 8-, 16-port adapters (232 and 422) 1, 2 230k bps* 230k bps 3, 4 115k bps 115k bps 5+ N/A 57 – 115k bps * 460.
Quatech Freedom USB Adapter User’s Manual Connectors SSU/DSU/QSU/ESU/HSU-100 DB-9 Male Connectors DSU/QSU/ESU/HSU-200-300 DB-9 Female Connectors Dimensions 3.6” L x 1.7” W x 1.0” H (SSU) 7.2” L x 4.3” W x 1.0” H (DSU/QSU) 9.3” L x 6.5” W x 2.5” H (ESU, older revisions) 7.1” L x 5.3” W x 2.3” H (ESU, Revision H and later) 9.0” L x 6.5” W x 4.
Appendix B Quatech Freedom USB Adapter User’s Manual Appendix B Warranty information Quatech, Inc. warrants the SSU/ DSU/QSU/ESU/HSU-100/200/300 to be free of defects for five (5) years from the date of purchase. Quatech, Inc. will repair or replace any board that fails to perform under normal operating conditions and in accordance with the procedures outlined in this document during the warranty period.