User's Guide

Emergency Calls
Place a Call Manually with Libris
To make an emergency call yourself using Libris:
• Step 1. Press and hold the Call Button once.
• Step 2. Listen for the audio message: “Calling your response team
now. Please hold the device and position the microphone near your
mouth to complete your call.”
• Step 3. Your service provider response team will answer your call,
talk to you to assess your needs, and notify emergency services if
appropriate.
Automatic Call if a Fall is Detected
If the fall detection option has been enabled, when Libris detects a potential
fall while you are wearing the Libris or a fall detecting Pendant, it is designed
to automatically call your service provider response team:
• If Libris has detected a potential fall, it will
announce: “A fall is detected. Calling your
response team now. Please hold the device and
position the microphone near your mouth to
complete your call.”
• If you have fallen and require assistance, push the Call Button once
manually and do not wait for Libris to automatically place the call.
Important: Libris requires adequate battery charge and cellular
signal to make an emergency call. Some falls may not be detected
even with adequate battery charge and cellular signal.
System Care
System Supervision
Supervision works to automatically notify the service provider to potential
system or optional Pendant Calling Device trouble. Local indications will
also provide notication in the case of prolonged trouble.
If the system stops providing local chime tones, voice annunciations, or
the indicators on the Libris stop illuminating as described in this manual,
contact customer service to determine if the system is operating properly.
Customer service will provide instructions on how to test and/or return the
unit.
Audio Messages
Libris will deliver an alert tone and the following audio messages to notify you of system
changes.
Audio
Msg.
“Calling your response team now. Please hold the device and position the
microphone near your mouth to complete your call.”
Meaning Libris is establishing a connection with your response team.
Audio
Msg.
“Ending your call now.”
Meaning The connection with your response team is ending.
Audio
Msg.
“A fall is detected. Calling your response team now. Please hold the device and
position the microphone near your mouth to complete your call.”
Meaning
Libris has detected a fall and is automatically calling your service provider
response team.
Audio
Msg.
“Your personal mobile responder is powering off. Please conrm by pressing the
center button again.”
Meaning
Warning that pushing the Call Button again will turn Libris off and access to
emergency help will be lost.
Audio
Msg.
“Your response team is initiating a call. They will be with you in a moment.”
Meaning Your service provider response team is calling your Libris.
Audio
Msg.
“Charge your personal mobile responder soon.”
Meaning Libris battery charge is low; place Libris in the Cradle for 4 hours.
Audio
Msg.
“Charge your personal mobile responder NOW. Please place your personal mobile
responder in the Charger now.”
Meaning
Libris battery charge is critically low; place Libris in the Cradle immediately and
leave in Cradle for 4 hours.
Audio
Msg.
“Calling your response team now. Please hold the device and position the
microphone near your mouth to complete your call. To cancel, press the Call
Button twice and hold for 7 seconds.”
Meaning
A call to your service provider response team has been initiated. To cancel a call,
press the Call Button twice and hold during the second press for 7 seconds.
Audio
Msg.
“No cellular coverage. Your personal responder cannot contact your response team
but will continue to attempt a call. Placing your personal responder in the charger
will cancel the call.”
Meaning
Libris detected a fall but is beyond cellular range. Libris cannot contact the service
provider response team but will keep attempting to call.
* This is not a comprehensive list: not all audio messages are enabled by
default. Your service provider may elect to activate/deactivate some messages.
Specications
Your new Numera Libris is designed to the following specications:
Wide Area Cellular
Connectivity
LTE Cat1
Location Services
On-board Global Positioning Services (GPS) and
mobile network Location Based Services (LBS).
Local Area
Connectivity
Bluetooth BLE V5
Audio
Full duplex speakerphone; providing
communication up to 1 meter from device.
Automatic Fall
Detection
On-board sensors for free-fall and 3-dimensional
space analysis using proprietary algorithms.
Fall Detection
Analysis
Fall detection identication using cloud-based
proprietary algorithms and class libraries.
Battery Life
36-hour standby battery life; battery life may be
reduced as a result of user activity, cellular coverage,
talk time, device-specic settings, and device life.
Battery Indicator
Light indicates level of battery charge.
● Green: Adequately charged
● Amber: Moderately charged
● Red: Low charge
Cellular Indicator
Light indicates cellular signal strength.
● Green: Strong signal
● Amber: Moderate signal
● Red: No signal
Dimension 73 x 46 x 18 mm (without belt clip or lanyard clip).
Manual Alert
Mechanical touch button initiates voice call and
simultaneous data transmission to call center.
Casing Polycarbonate thermal plastic casing with IK06 rating.
Weight 50 grams
Certications
Federal Communication Commission (FCC),
Certied Mobile Operator (PTCRB)
Environment
Highly water-resistant; designed to be
worn in the shower or bath.
Submersible up to 1 meter for 30 minutes (IP67).
Shatter-resistant from 2 meters (IK06).
Functional at temperatures from -20ºC to 60ºC.
Charging temperature range 0ºC to 45ºC.
Conditions exceeding 45ºC could slow or
interrupt normal charging cycle.
Terms of Use
BY ACTIVATING YOUR NUMERA LIBRIS (“Libris”), YOU (“User”) AGREE TO THESE TERMS OF USE
(“Terms of Use”), WHICH GOVERN YOUR USE OF NUMERA LIBRIS. PLEASE READ THEM AND THE
IMPORTANT SAFETY INFORMATION IN THIS USER GUIDE CAREFULLY.
Numera Libris contains software code that is protected by U.S. and international copyright laws.
Numera retains ownership to all copyrights. Users have a limited license to use Libris only
in accordance with the Terms of Use in this user guide. Any modication, copying, reverse
engineering, or other use that is not authorized by law, by this license, or by the express written
consent of Numera is strictly prohibited. Unauthorized reproduction or distribution of copyrighted
materials in the United States is subject to civil and criminal remedies pursuant to Title17 of
the United States Code.
Libris provides User’s location to service provider/response team in order to respond to an event
requiring assistance. By activating the Libris product, User agrees to allow Libris to provide
the response team with the User’s location. Similarly, if User subscribes to EverThere service,
by activating Libris, User consents to response team providing location information to those
members of the User’s EverThere network/team. By activating Libris, User consents to the use
of their personally identiable information as described in Numera’s privacy policy and notice,
located at www.numera.com/privacy.
Your consent will be valid for the duration of your relationship with Libris unless you revoke it.
You may revoke your consent by contacting your dealer. If you do not consent or you revoke
consent, we may be unable to provide you with assistance during an alert event.
Numera reserves the right to revise and update these Terms of Use at any time. User should
review these Terms of Use periodically as your continued use of Libris means you accept such
changes and additional terms that may apply.
General Disclaimers
(i) For proper operation, Libris requires adequate cellular coverage. Poor cellular coverage may result in
the inability to place a call and automatically detect a fall.
(ii) In an emergency, User should provide the response team with as much information as possible about
their location.
(iii) Libris is not a replacement for User’s regular contact with caregivers or access to an alternative means
of placing an emergency call.
(iv) While the fall detection system performs well, no such system is 100% reliable. If User experiences a
fall that causes actual or potential injury, do not wait for the automatic call. User should always press
the Call Button manually if able.
(v) Libris requires adequate battery charge for proper operation. Low battery may result in the inability to
place a call, automatically detect a fall, and/or properly locate User automatically during an emergency.
(vi) Libris utilizes both Global Positioning System (GPS) and network Location Based Services (LBS) in order
to nd User’s current location. By activating the Libris product, User agrees to allow Numera and their
afliates to use this information to provide services to them in the case of an emergency response.
(vii) Libris provides User’s location to a response team in order to respond to an event requiring assistance.
By activating the Libris product, User agrees to allow Libris to provide the response team with User’s
location.
(viii) Libris Lanyards are designed to break apart under certain conditions; however, any cord worn around
the neck can pose a risk of strangulation, including the possibility of serious injury or death.
(ix) Libris does not provide medical advice. User should always consult his or her physician or other
healthcare professional with any question regarding any medical or mental health condition, or for
specic guidance regarding nutrition or physical activity.
SAR Compliance
Specic Absorption Rate (SAR) refers to the rate at which body absorbs RF energy. The device
has been tested and meets applicable SAR limits for the devices used by the general public.
During testing, the device is set to its highest transmission levels and placed in the positions
that simulate use – next to the head with 10 mm separation, and near body with the accessories
(Lanyard or Belt clip).
Carry the device at least 10 mm distance away from either your head or body to ensure
compliance FCC/IC RF exposure levels. Cases with metal parts may change the RF performance
including the RF exposure, in a manner that has not been tested or certied.
Disclaimer of Warranties and Limitation of Liability
Numera Libris and all information, content, materials, products (including software) and other
services included on or otherwise made available to user through Libris are provided by Numera
on an “as is” and “as available” basis, unless otherwise specied in writing. Numera makes no
representations or warranties of any kind, express or implied, as to the operation of Libris, or
the information, content, materials, products (including software) or other services included on
or otherwise made available to user through Libris, unless otherwise specied in writing. User
expressly agrees that your use of Libris is at your sole risk to the extent permissible by applicable
law. Numera disclaims all warranties, express or implied, including, but not limited to, implied
warranties of merchantability and tness for a particular purpose. Numera does not warrant
that the Libris, information, content, materials, products (including software) or other services
included on or otherwise made available to user through Libris, or electronic communications
sent from Numera, are free of viruses or other harmful components. Numera will not be liable
for any damages of any kind arising from the use of Libris, or from any information, content,
materials, products (including software) or other services included on or otherwise made
available to user through Libris, including, but not limited to direct, indirect, incidental, punitive,
and consequential damages, unless otherwise specied in writing.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of
certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or
limitations may not apply to you, and you might have additional rights.
User understands that Numera IS NOT AN INSURER and that (a) the amounts due under these
Terms of Use are based upon the value of the services provided by Numera, and the scope
of liability as herein set forth and are unrelated to the value of the User’s property, cost of
medical care, loss of life or physical impairment or injuries; (b) the system utilized and relied
upon by Numera may not always operate properly for various reasons beyond Numera’s
control; accordingly, Numera makes no guarantee or warranty, including any implied warranty
of merchantability or tness that the Libris system supplied hereunder will avert or prevent
occurrences or the consequences there from which they are designed to detect and/or respond
to; (c) it is difcult if not impossible for Numera to determine or control how quickly and
adequately police, re, paramedics, emergency personnel or others may respond to an alarm
signal or dispatch. THEREFORE USER AGREES THAT even if Numera should be found liable for
loss, damage or injury due to a failure of service or equipment in any respect, Numera’s liability
shall be limited to ten percent (10%) of the annual fees paid by User pursuant to these Terms
of Use or $500, whichever is greater, as the agreed upon damages and not as a penalty, as
the exclusive remedy, and that the provisions of this paragraph shall apply if loss, damage
or injury irrespective of cause or origin, results directly or indirectly to person or property
from performance or nonperformance of obligations imposed by these Terms of Use or from
negligence, active or otherwise, of Numera, its agents or employees.
Indemnication
User agrees to indemnify and hold harmless Numera, its ofcers, directors, shareholders, agents,
employees, subsidiaries, parent and afliate corporations, against any and all liability, claims,
damages, suits, demands, expenses, and costs (including but not limited to court costs and
reasonable attorneys’ fees) of every kind arising out of or in consequence of Numera’s breach
of these Terms of Use and/or of the negligent errors and omissions, and/or willful misconduct
of Numera, its agents, servants, and employees in the performance of, or conduct related to,
these Terms of Use.
User acknowledges that Numera is providing a device which depends on the cellular network
which is out of the control of Numera and may fail causing the User’s service provider response
team not to receive a call for help including, but not limited to, the failure of the User to actually
activate the device.
Warranty
Nortek Security and Control, LLC is a wholesaler and does not offer a consumer warranty for Libris;
however, your dealer or reseller may offer a consumer warranty at the time of purchase.
Call your customer service number to determine warranty status and obtain further information.
You may need to furnish the IMEI number found on the back of the device and proof of purchase.
Documentation
The information in this document is subject to change without notice and does not represent a
commitment on the part of Numera. No warranty or representation, either expressed or implied, is
made with respect to the quality, accuracy, or tness for any particular purpose of this document.
Numera reserves the right to make changes to the content of this document and/or the devices
associated with it at any time without obligation to notify any person or organization of such
changes.
In no event will Numera be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use or inability to use this device or documentation, even if advised of the
possibility of such damages.
Wireless Service Carrier Disclosure
(i) The end user has no contractual relationship with the underlying wireless service carrier and the end
user is not a third party beneciary of any agreement between company and underlying carrier. The end
user understands and agrees that the underlying carrier has no legal, equitable, or other liability of any
kind to the end user. In any event, regardless of the form of the action, whether for breach of contract,
warranty, negligence, strict liability in tort or otherwise, the end user’s exclusive remedy for claims arising
in any way in connection with this agreement, for any cause whatsoever, including but not limited to any
failure or disruption of service provided hereunder, is limited to payment of damages in an amount not
to exceed the amount paid by the end user for the services during the two-month period preceding the
date the claim arose.
(ii) The end user agrees to indemnify and hold harmless the underlying wireless service carrier and its
ofcers, employees, and agents against any and all claims, including without limitation claims for libel,
slander, or any property damage, personal injury or death, arising in anyway, directly or indirectly, in
connection with this agreement or the use, failure to use, or inability to use libris except where the claims
result from the underlying carrier’s gross negligence or willful misconduct. This indemnity will survive the
termination of the agreement.
(iii) The end user has no property right in any number assigned to the device and understands that any such
number can be changed from time to time.
(iv) The end user understands that company and the underlying carrier cannot guaranty the security of
wireless transmissions, and will not be liable for any lack of security relating to the use of the services.
(v) The service is for the end user’s use only and the end user may not resell the service to any other party.
(vi) The end user understands that the underlying carrier does not guarantee any end user uninterrupted
service or coverage. The underlying carrier does not warrant that end users can or will be located using
the service. The underlying carrier makes no warranty, express or implied, of merchantability or tness
for a particular purpose, suitability, or performance regarding any services or goods, and in no event shall
underlying carrier be liable, whether or not due to its own negligence, for any:
(A) Act or omission of a third party including, but not limited to, intentional or negligent acts of third
parties that damage or impair the network or disrupt service;
(B) Mistakes, omissions, interruptions, errors, failures to transmit, delays, or defects in the service
provided by or through the underlying carrier;
(C) Damage or injury caused by suspension or termination by the underlying carrier; or
(D) Damage or injury caused by a failure or delay in connecting a call to any entity, including 911 or any
other emergency service. To the full extent allowed by law, the end user releases, indemnies and
holds the underlying carrier harmless from and against any and all claims of any person or entity for
damages of any nature arising in any way from or relating to, directly or indirectly, services provided
by the underlying carrier or any person’s use thereof, including claims arising in whole or in part from
the alleged negligence of the underlying carrier.
Battery Guidelines
• Improper battery use may result in a re, explosion or other hazard.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to re, explosion or other hazard.
• Only use the battery with a charging system that is supplied with the product. Use of an
unqualied battery or charger may present a risk of re, explosion, leakage, or other hazard.
• Do not disassemble, open, crush, bend, deform, puncture or shred battery.
• Promptly dispose of used batteries in accordance with local regulations.
• Avoid dropping the device or battery. If the device or battery is dropped, especially on a hard surface,
and you suspect damage to the battery, call your customer service number for instructions.
• The device may only be charged via the charger’s power port
using the Libris Charger included with the product.
Symbols Used
On packaging, labeling and in parts of this user guide, you may encounter the following symbols
shown here with their meaning:
Caution - there are specic warnings and precautions
associated with the use of this device
Manufacturer
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules
We, Nortek Security & Control, LLC of 5919 Sea Otter Place, Carlsbad, CA 92010, declare under our
sole responsibility that the device, Libris 2.0 complies with Part 15 of the FCC rules.
FCC & IC Notice
This device complies with Part 15 of the FCC Rules and Industry Canada license exempt
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference received that may
cause undesired operation.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
External Packaging: Cardboard, Recycle
Internal Packaging: Blister Pack, Polyethylene terephthalate, Recycle
Numera, Numera Libris, “Measurably Better Health” are trademarks of
Nortek Security & Control LLC. All other company and product names used herein may be trademarks,
or registered trademarks of the respective companies.
Copyright © 2019 Nortek Security & Control LLC 10026230 A
USA & Canada [phone] & [phone]
[phone] - Toll Free FAX [phone]
www.nortekcontrol.com
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician to help.
Package Disposal
WARNING:
Changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.