PM500 Android 7.1 User Manual Instruction This manual provides information about basic features and using the PM500. Please read this manual carefully before using your handy payment device and peripherals to ensure safe and proper use. Note: Screenshots in this manual may differ from actual screens.
PM500 Android 7.1 User Manual Instruction Related Document PM500 MasterApplication Guide – describes how to use the features of MasterApp. PM500 SKUs The contents of this manual can cover the following SKUs. SKU configuration can be changed depending on location.
PM500 Android 7.1 User Manual Table of Contents INSTRUCTION .......................................................................................................... 1 Revision History ....................................................................................................................... 1 Related Document ................................................................................................................... 2 PM500 SKUs .........................................................
PM500 Android 7.1 User Manual Download Application ......................................................................................................... 23 Run Application .................................................................................................................. 24 Magnetic Stripe Card ............................................................................................................. 25 IC Card ...........................................................................
PM500 Android 7.1 User Manual Extended Wedge ...................................................................................................................... 43 Symbologies ....................................................................................................................... 46 About .................................................................................................................................. 46 Scan a barcode .....................................................
PM500 Android 7.1 User Manual Getting Started Device Parts Figure 1 PM500 front view No Name Description 1 Front LED indicators Indicate the power status and notification Find more details in LED Indicator 2 Front camera Take a picture 3 Display Display all operating screen 4 IC Card Reader (ICCR) For detail information, refer to IC Card 5 Magnetic Stripe Reader (MSR) For detail information, refer to Magnetic Stripe Card 6 USB connector USB 2.
PM500 Android 7.
PM500 Android 7.1 User Manual Getting Started Product Standard Accessories The following items are in the product box. Accessory Name Standard battery pack (2,900mAh) AC/DC power supply Country plug (UK / US / EU / KR plug) USB type C cable LCD protection film Note: The images may differ from the actual accessory. 8 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started Setup Install & Remove Battery Install the battery 1. Insert the top of the battery first, and then push down the bottom Figure 4 Installing battery 2. Attach the bottom of the battery cover first, and then push down the top 3. Lock the battery lock to lock side Figure 5 Lock battery lock 9 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started Remove the battery 1. Release the battery lock to unlock side to open the battery cover Figure 6 Unlock battery lock 2. Pull up the top of the battery cover using side holes Figure 7 Open battery cover 10 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started 3. Lift the bottom of the battery Figure 8 Removing battery SIM, SAM, and microSD cards PM500 has 1 Micro SIM card slot, 4 PSAM card slots, and 1 microSD card slot. Find the correct slot for your card in Figure 9. Figure 9 SIM & SD card slot Caution: Use micro SIM card, micro SAM card, and microSD card only. 11 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started Install and remove SIM and SAM cards Following steps describe how to install the SIM and SAM cards. 1. Open the battery cover and remove the battery 2. Slide the card holder up and swing upwards to open the holder (Refer to Figure 10) Figure 10 Open SIM, PSAM slot 3. Facing down the gold contact of the cards, put the cards in the correct orientation. Figure 11 SIM, PSAM card orientation 4.
PM500 Android 7.1 User Manual Getting Started Install and remove microSD card 1. Open the battery cover and remove the battery 2. Slide the card holder down and swing upwards to open the holder (Refer to Figure 12) Figure 12 Open SD card slot 3. Insert the card to the opened card holder in the correct orientation. Figure 13 SD card orientation 4. Put the holder down and slide it up to lock To remove the SD card, 1. Open the card holder 2. Remove the card from holder and put down the holder to slot 3.
PM500 Android 7.1 User Manual Getting Started Charge the device 1. Open the cap of the USB connector on the left side of the PM500 Figure 14 Open USB cap 2. Assemble the proper country plug and the AC/DC power supply 3. Plug USB type C cable to the AC/DC power supply 4. Connect the cable to PM500 and provide power by plugging the power supply to the wall socket Figure 15 Charging PM500 Caution: Always use an original charger and cable from Point Mobile. Other chargers and cables may damage PM500.
PM500 Android 7.1 User Manual Getting Started Battery Specification Capacity 2,900mAh / 7.
PM500 Android 7.1 User Manual Getting Started Turn on & off PM500 To turn on the device, 1. Press and hold the Power button on the right side of the PM500 for a few seconds Figure 17 Power button 2. When SMART BEYOND RUGGED logo displays on the screen, release the button and wait until PM500 finish booting To turn off the device, 1. Press and hold the Power button until the power menu is shown 2. Tap Power off among the menu 16 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started Thermal Printer Paper Roll Recommendation Purchase thermal paper roll, which is proper to PM500. Refer to the below specification of matching paper roll. Specification Precisions Type Thermal paper Width 58mm Diameter 40mm Paper Roll Installation 1. Pull the hole at both sides of the printer cover 2. Open the printer cover Figure 18 Open printer cover 17 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started 3. Referring to Figure 19, put the paper roll into the printer in the correct orientation. The end of the paper roll should be a little unrolled Figure 19 Insert paper roll 4. Close the printer cover firmly Figure 20 Close printer cover 18 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started Reassemble Printer Roller When the printer roller is separated accidentally, it can be simply reassembled. Figure 21 Printer roller In order to reassemble the printer roller, follow the steps. 1. Open the printer cover 2. Align the printer cover with roller as correct orientation (Refer to Figure 22) Figure 22 Printer roller orientation 3.
PM500 Android 7.1 User Manual Getting Started Use a touch screen Action Description Tap One-finger press and release Double tap Tap twice quickly for “Zoom in" Long press Press and hold for "Select an item" Swipe Press and move, and then release for "Scroll" or "Tilt" Long-press drag Press and hold, and move for "Pick up and move" or "select multiple items" 20 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Getting Started Action Description Scroll Vertical or horizontal swipe in a single direction Pinch Open & Close Two-finger press, move outwards and inwards, lift for "Zoom in and out." Rotate When PM500 is turning sideways, screen orientation is changing 21 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Payment Master App: PciMaster PciMaster is a service program for security. The keys and applications can run or be downloaded on the device through the master app. When the device is running for the first time or triggered, the MasterApp will run automatically after device startup. Or you can execute PciMaster to start MasterApp manually.
PM500 Android 7.1 User Manual Payment Download Application To download the application from local, 1. Connect device and PC through USB cable 2. Go to Local Loading > Load Apk from the main menu, then, MasterApp will enter application loading mode Figure 25 MasterApp - Local Loading 3. On your PC, execute DownLoadTools.exe and set Port and Baud in Comm Setting tab 4. Go to Application tab and then, check File and browse desired apk file 5.
PM500 Android 7.1 User Manual Payment To download the application remotely, 1. Connect the device to the network through WLAN or Mobile data 2. Go to Remote Load Apk from the main menu 3. Set the server’s IP & port, and tap Load. Then MasterApp will enter application remote loading mode 4. On your PC, execute PCItools.exe and set ComPort and Baud rate in Setup Com tab 5. Go to Download tab and then, check Load Key/Apk and browse desired key file 6.
PM500 Android 7.1 User Manual Payment Magnetic Stripe Card To read a magnetic stripe card, swipe the card through the MSR (Magnetic Stripe Reader) at a proper and steady speed. The magnetic stripe must be facing down as Figure 28, and you can read the card bi-direction. Figure 28 Magnetic stripe card payment IC Card To read an IC card, insert the card to the ICCR (IC Card Reader) and wait for completing the transaction. IC chip must be facing up as Figure 29.
PM500 Android 7.1 User Manual Payment Contactless Payment Make contactless payment with NFC (Near Field Communication) feature. Bring the card close to the NFC symbol on the top of the PM500, and keep the position during the transaction. Refer to Figure 30. Figure 30 Contactless payment 26 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Learning the basics Home Screen Home screen is a screen displayed when you boot your PM500 or unlock the screen. Figure 31 Home screen No Item Description 1 Status bar Indicate device status and notification.
PM500 Android 7.1 User Manual Learning the basics Status Bar Icons You can see the time, status icons, and notification icons on the Status bar.
PM500 Android 7.1 User Manual Learning the basics Icon Notification Icons Description Icon Description OTG device connected Connected to VPN network Upcoming event Other input methods available Preparing SD card SD card removed, unexpectedly File uploaded File downloaded File copied There are more notifications Notification Panel Notification panel displays a list of notifications. You can respond to a notification by tapping it. To open the Notification panel, drag the Status bar down.
PM500 Android 7.1 User Manual Learning the basics Quick Setting Panel In Quick setting panel, easily control some frequently used settings such as WLAN, Bluetooth. To use the Quick setting panel, 1. Open the Notification panel 2. Drag down the Notification panel Figure 33 Quick setting panel 3. Tap a setting icon to enable/disable the setting or long-press an icon to see more detail If you want to edit the configuration of Quick settings panel, 1. Touch on the top of the Quick setting panel 2.
PM500 Android 7.1 User Manual Learning the basics Apps & Widget App Folder To create the app folder, long-press an app icon and drag it to another app icon. Figure 34 Create app folder If you want to set the folder name, tap the Unnamed Folder and input a new name. Figure 35 Set app folder name 31 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Learning the basics App Drawer All installed apps are listed alphabetically in App drawer. To open the App drawer, swipe up the Home screen or tap icon To close the App drawer, swipe down the screen Figure 36 App drawer Favorites Tray To organize an app in the Favorites tray, 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown 2.
PM500 Android 7.1 User Manual Learning the basics Organize App in Home screen To organize an app in the home screen, 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown 2. Place the app icon where you want (If you want to cancel to place the app, drag it to Cancel area and release) Figure 37 Place app in Home screen Widget To add a widget in the Home screen, 1. Long-press the blank space of the home screen 2.
PM500 Android 7.1 User Manual Learning the basics 3. Tap Widgets 4. Among the list, tap and hold the widget you want to add Figure 39 Widget list 5. Place the widget to the Home screen by dragging Note: To remove an app or a widget from the Home screen, long-press and drag it to Remove area. Figure 40 Remove from Home screen 34 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Learning the basics Recently Used Apps Tap Recent apps button on the bottom of the screen to see recently used apps. You can open an app from the list, or completely close the app by swiping it left/right. Tap CLEAR ALL to close all the apps. Figure 41 Recently used apps 35 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Learning the basics Manage Files and Folders To manage or share the files on the device, open FileExplorer in App drawer. Figure 42 FileExplorer main screen No Description 1 Search a file 2 Change the view of the file list 3 Change the sort – Name / Modified Date / Size 4 Open the advanced option – Create a new window or folder 5 Tap a file or folder to open. Or long-press a file or folder to select 36 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Learning the basics When you select a file or folder, the screen changes like below. Figure 43 FileExplorer screen when file selected No 1 Description Delete the files or folders Open the advanced option - Select all: Select all files and folders 2 3 - Copy / Move to: Copy or move the file to a new location - Rename: Rename the file or folder Selected file or folder is highlighted 37 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Learning the basics Settings There are two ways to go to Settings: Open the App drawer and tap Settings Open the Quick setting panel and tap gear icon Adjust Display Brightness To adjust the display brightness level, Open Quick setting panel and adjust display brightness bar Go to Settings > Display > Brightness level Figure 44 Brightness level Caution: Using high brightness levels for long periods may cause eye strain and increase battery consumption.
PM500 Android 7.1 User Manual Camera PM500 supports the front camera basically. Especially in SKU1~3 there is a rear camera, too. To use the camera, open App drawer, and tap Camera . Figure 46 is the main screen of the Camera application, and Figure 47 is a screen that is displayed when you swipe the screen to the right.
PM500 Android 7.1 User Manual Scanner PM500 SKU4~7 has a scan engine on the back of the device instead of the rear camera. The scanner is disabled by default. Therefore, turn on the scanner to use. Turn on the Scanner If you want to enable the scanner, follow the steps. 1. Go to EmKit or Settings and tap ScanSetting 2. Tap the toggle button to turn on/off the barcode scanner 3.
PM500 Android 7.1 User Manual Scanner Basic In Basic, you can set the Scanning option and Wedge mode option. 1. Scanning - You can change the scanner's trigger timeout and set Auto scan & continuous scan. - You can use TouchScan, which is a software scanner button. Place a scan icon in any position and tap the icon to read a barcode. Figure 49 ScanSetting - Basic 2. Wedge mode - You can change decoded scan data's result type handling 'User Message', 'Keyboard Event', 'Clipboard', or 'Intent Broadcast'.
PM500 Android 7.1 User Manual Scanner Options In Options, you can enable/disable the center window & Aimer & Illumination and set Decode mode & Power save mode. Figure 50 ScanSetting - Options Notification In Notification, you can change or control the beep sound, and manage LED option Figure 51 ScanSetting - Notification 42 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Scanner Wedge In Wedge, you can enable/disable the Barcode ID and Aim ID, set Group separator, Prefix & Suffix, Character set, and Extended Wedge. Figure 52 ScanSetting - Wedge Extended Wedge PM500 supports Extended wedge that allows you to edit the decoded data. Tap Enable extended wedge toggle button, and then set a rule in Configuration extended wedge. Figure 53 ScanSetting - Extended wedge 43 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Scanner For example, if you want to add "Point Mobile" at the start of decoded data whenever decoding CODE128, 1. Tap Style(1) and select Condition(2) Figure 54 Extended wedge example_1 2. Tap Symbologies and select CODE128 between the symbologies Figure 55 Extended wedge example_2 44 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Scanner 3. Tap Style(1) and select Actions(2) Figure 56 Extended wedge example_3 4. Tap ADD and select Move to start to point the start of the decoded data. And then, add another action of which action type is Send string and set value as "Point Mobile". Now you can get decoded data with "Point Mobile" text Figure 57 Extended wedge example_4 45 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Scanner Symbologies In Symbologies, you can enable/disable specific barcode type or set a detail option. By tapping each symbology name, you can set a detail option. Figure 58 ScanSetting - Symbologies Figure 59 ScanSetting - Select a symbology About In About, you can find your Scanner's information and restore Scanner's settings to default. Figure 60 ScanSetting - About 46 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Scanner Scan a barcode Ideal barcode scan - Please aim the middle of the barcode. - Even you aim the barcode slightly upper or down area, or angle is slightly tilted, you can read the barcode. Bad example of barcode reading - If you aim the barcode wrong direction or tilt too much, you can't read the barcode. - If you aim part of the barcode, you can't read the barcode. 47 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Scanner ScanDemo After turning on the scanner, you can test the scan feature with ScanDemo. 1. Execute EmKit > ScanDemo 2. Scan a barcode by pressing the scan button 3. Find scan result Figure 61 Scan Demo 48 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Wireless Cellular Network To connect cellular network, 1. Insert a micro SIM card to the SIM slot. Refer to Install and remove SIM and SAM cards Caution: Use micro SIM card only. 2.
PM500 Android 7.1 User Manual Wireless WLAN 1. Go to Settings > WLAN 2. Tap the toggle button to enable WLAN 3. Device searches for nearby APs and each SSID will be listed by signal strength 4. Select a SSID you want to connect 5. The message Connected under the SSID means the device complete connecting to the WLAN Figure 66 WLAN connected Caution: PM500 cannot connect to Open WLAN network because of security. Make sure that the selected WLAN is not open WLAN network.
PM500 Android 7.1 User Manual Wireless Bluetooth If you want to pair with a new device, 1. Go to Settings > Bluetooth 2. Tap the toggle button to turn on the Bluetooth 3. Select the desired device in Available devices 4. Check the pairing code in the dialog, tap PAIR Figure 67 Pair new device Caution: PM500 cannot connect with Just-works Bluetooth devices due to security. 51 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual System Maintenance System Information There are two locations for checking system information.
PM500 Android 7.1 User Manual System Maintenance OS Update To improve the performance of your device, Point Mobile provides up-to-date OS (Operating System) version. Please find how to update the OS in PM500 OS Update Guide document. Factory Data Reset When you have a problem with your device or want to reset your device, follow the steps below to do a factory data reset. Caution: Factory data reset will erase all security keys, personalized settings, and data saved in your device.
PM500 Android 7.1 User Manual Cradle (Optional Accessory) Single slot PSTN Cradle (SPC) Attach Rubber Support The standard package of SPC contains a rubber support for SKU 1~7 (SKUs with rear camera or scan engine). It supports the PM500 so that the device can be mounted stably. Figure 69 Rubber support In order to attach the rubber support to the cradle, 1. Clean the surface of rubber support attaching point of the cradle 2. Peel the backing tape off on the back side of the rubber support 3.
PM500 Android 7.1 User Manual Cradle (Optional Accessory) Ports Single PSTN cradle supports Ethernet, PSTN, and USB-Host connections ports, and DC-jack for power. Find the location of each port in Figure 74. Figure 71 SPC ports No Port Description 1 Dock connector Plug PM500 by contacting this point to PM500’s dock connector 2 Power DC-Jack. Provide power to cradle and charges PM500 with cradle 3 Ethernet RJ45 socket. 10/100 Ethernet connection port 4 USB-Host USB 2.0 Standard type A.
PM500 Android 7.1 User Manual Cradle (Optional Accessory) Provide Power to Cradle To use PM500 with cradle, provide power to the cradle by DC-jack like Figure 75. Plug PM500 to the cradle and verify the connection by Power LED indicator of PM500. Power LED will light on red or green. Figure 72 Providing power to cradle 56 © 2020 POINTMOBILE Co., Ltd.
PM500 Android 7.1 User Manual Security Tamper Protection PM500 meets PCI PTS security requirements. You should inspect the tamper evidence listed below periodically for keeping the security of your device. Serial number on the back label is same as the one recorded in system.
PM500 Android 7.1 User Manual Safety Information PM500 is a desktop device that is typically used while placed on the structure such as a table or counter. When using PM500 holding in hand, keep separation distance of at least 20 cm from the user's body. Please note PM500 is a battery-embedded design with a removable battery. Unauthorized personnel is strictly prohibited from disassembling the device. E-label (FCC ID & IC, etc) Users can able to access the FCC/IC information in 3 steps in device’s menu.
PM500 Android 7.1 User Manual Safety Information FCC warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
PM500 Android 7.1 User Manual Safety Information IC warning This device complies with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le present appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
