Datasheet

QuesCom 300, version 4.20
Product overview
3
TABLE OF CONTENTS
1. Introduction .................................................................................................5
2. Value-for-money features............................................................................6
2.1 GSM gateway.....................................................................................................6
2.2 Any SIM to Any Port technology........................................................................6
2.3 Call-Through......................................................................................................6
2.4 Call-Back............................................................................................................6
2.5 Voice rate plans management...........................................................................7
2.6 Dial Tone back-up..............................................................................................7
2.7 SMS management..............................................................................................7
2.8 Least Cost Routing (LCR) ..................................................................................8
2.9 QuesCom 300 configuration..............................................................................8
3. Productivity Improvement features.............................................................9
3.1 Mobility Services Pack.......................................................................................9
3.1.1 One number ........................................................................................................ 9
3.1.2 Personal Call Manager Basic.................................................................................. 9
3.1.3 Mobile Extension.................................................................................................10
3.1.4 Fax sending and receiving ...................................................................................10
3.1.5 Voice messaging.................................................................................................11
3.1.6 QuesCom 300 minimum hardware requirements...................................................11
3.2 Personal Call Manager Standard & Business...................................................12
3.2.1 PCM Standard.....................................................................................................12
3.2.2 PCM Business......................................................................................................12
3.2.3 Users’ PC minimum hardware requirements..........................................................12
3.2.4 Other CTI feature................................................................................................12
4. Features of Customer Satisfaction Improvement......................................13
4.1 Basic IVR feature.............................................................................................13
4.2 GeoVox IVR: Interactive Voice Response........................................................13
4.3 GeoRoute.........................................................................................................13
5.
VoIP features .............................................................................................14
5.1 Interconnection in VoIP ..................................................................................14
5.2 Minimum hardware requirements...................................................................14