Warranty Information

20-YEAR RESIDENTIAL WARRANTY FOR RESIDENTIAL USE
Unilin Flooring is so confident in the design and durability of our Quick•Step ® flooring products and accessories,
that we back them with a 20 Year Warranty (i). This warranty covers defects in material and/or workmanship
which relate to joint integrity, staining, fading and wear resistance (ii) during normal residential use.
Joint Integrity
The Quick•Step® Uniclic® system will not fail (iii).
Stain Resistance
Quick•Step® flooring will resist staining.
Fade Resistance
Quick•Step® flooring will resist fading from exposure to sunlight or artificial light.
Wear Resistance
Quick•Step® flooring wear layer will not wear through the design layer.
To qualify for any repair or replacement, you will need to provide the original dated sales receipt or other
documentation to demonstrate proof of purchase.
For your records, fill in the following information and keep in a safe place with your original documentation.
Retailer name ___________________________________________
Retailer address ___________________________________________
Retailer phone number ___________________________________________
Purchase date ___________________________________________
Product name ___________________________________________
General Terms and Conditions for Laminate Warranties
Quick•Step® flooring and accessories carry the specific warranties listed above. In addition to the requirements
specified for each of those particular warranties, the following general terms and conditions also apply. If you
have questions regarding the warranty information, please contact the manufacturer, retailer or our website
www.quick-step.com.
1. This warranty applies only to the first owner and the first installation of the product and may not be
transferred. The “first owner” is the person stated as the buyer on the purchase document(s). This warranty
applies only to first quality Quick•Step® brand product purchases made after the edition date of these
warranty conditions for the designated time period when the product is installed in a private residence.
2. This product warranty only applies to defects inherent to the material supplied. This means any material or
production defects, acknowledged by the manufacturer. It includes the delamination or reduced resistance of
the wear layer, but does not include, in bevelled-edge products, wear along the edges of the panels less
than 3/16” (5mm) from the edge. Unilin Flooring will repair or replace the product, at its option. When
replacement of the flooring is made, only new panels from the current product range at the time the
complaint is upheld will be supplied by the distributor or retailer. There will be no other form of
compensation. Responsibility under this warranty only applies to hidden defects. These are defects that were
not visible before or during the installation of the laminate floor. If the product was originally professionally
installed, Unilin Flooring will cover reasonable labor costs. Unilin Flooring can never be held liable and is not
responsible for any secondary damage.
3. The lifetime locking warranty on the Uniclic® joint only applies to open joints greater than 0.01 inches