Installation Guide

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Quick Step Studio Limited Lifetime
*
Residential Warranty for Wall Installations Only
Quick•Step provides the following limited lifetime* residential warranty to the original purchaser for as long as he or
she owns the product in its original installation: (1) the laminate surface will not fade due to sun or electrical light;
and (2) the laminate surface will not stain. These limited warranties are subject to the conditions described in the
“Conditions” section below.
Quick Step Studio Limited 6-Month Manufacturing Warranty
Quick•Step provides a limited warranty to the original purchaser for six (6) months from the date of purchase
covering any manufacturing defects in the product.
The Quick Step Studio Limited 6-Month Manufacturing Warranty is made subject to the following condition:
This limited warranty does not cover any damage that occurs during shipment or installation.
All areas must be assessed prior to installation to determine if other surface measures need to be taken or conditions
addressed, including, but not limited to requirements for static control, state health and building codes, high impact
use and moisture/water exposure. Other than the specific warranty identified above, Quick•Step provides no
additional warranties and Quick•Step does not warrant that any of the uses identified above are in compliance with
any applicable building, health, inspection, and/or other municipal regulation or codes. Quick•Step is not responsible
for usage that is not in compliance with any regulation or code. Proper assessment of location and usage must be
applied. Contact your Quick Step Studio representative for questions on performance in specific locations.
The Quick Step Studio Limited Lifetime* Residential Warranty is made subject to the following conditions:
1. The product must be installed properly in accordance with Quick Step Studio wall installation instructions.
2. The product must be used only indoors in a dry, climate-controlled area.
3. These limited warranties apply to vertical wall installations only. They do not apply to floor installations.
4. Other horizontal uses of this product are not covered by these limited warranties. Never install this product on a
ceiling or as a countertop.
5. The product must be maintained in accordance with Quick Step Studio care and cleaning instructions.
6. Damage must not have occurred as a result of improper or inadequate maintenance or accidents, such as damage
caused by scratching, impact or cutting.
7. Gloss or sheen change and variations from later product additions or non-warranty repairs are not covered by
these limited warranties.
8. These limited warranties do not apply to water damage, including but not limited to water damage caused by
flooding, standing water, leaking pipes, mechanical failures, appliance leaks or pet urine. Do not use this product
as a backsplash or otherwise install near sinks or other wet work areas.
9. These limited warranties do not apply to damage caused by water or moisture in the wall or behind the product,
including but not limited to damage from hydrostatic pressure (water or moisture on the wall behind the product
that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture
being behind the product.
10. These limited warranties do not apply to moldings.
11. Installation of product that contains any manufacturing defect is not covered by these limited warranties.
12. These warranties do not apply to any product installed in a commercial application.
* The warranty period is pro rata 33 years. A pro rata warranty is one that provides for a refund or credit that decreases
according to a set formula as the warranty period progresses. The original warranty value is reduced by the amount of
time that you own it. When a claim is made, the value of the warranty becomes a percentage of ownership based upon
33 years. Any services provided as part of this warranty do not extend the original warranty period.
How to Make Claims:
Any claim under any of the limited warranties above must be made by contacting your retailer within 30 days after
the basis for the claim is detected. In addition, any claim under any of the limited warranties above must be made
before the end of the applicable limited warranty period. Proof of purchase, including the date of purchase, must be
presented to make a claim.
Quick•Step’s Responsibility:
If Quick•Step accepts a claim under any of the limited warranties above, Quick•Step will repair or replace, at its option,
the affected Quick Step Studio product material only. Labor costs for removal and/or installation or repair associated
with a warranty claim are not covered. If Quick•Step in its sole discretion determines that such repair or replacement
is not reasonably achievable, Quick•Step may choose to refund the purchase price of the affected Quick Step Studio
material. If the design for which a claim is made is no longer available, Quick•Step will replace the affected product
materials with another Quick Step Studio design of equal or greater value at Quick•Step’s discretion. Upon approval of
the warranty claim, Quick•Step will provide you with instructions on the manner in which to proceed in order to have
your material repaired or replaced, and you must comply with such instructions within ninety (90) days after the claim
is approved or your rights under the limited warranty will be deemed waived. The above remedies are the sole and
exclusive remedies for claims on this product. These limited warranties give you specific legal rights, and you may also
have other rights which vary from State to State.