Warranty Guide

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4. The entire perimeter of the installation must be sealed with 100% silicone sealant. All expansion spaces must be
lled with 3/8” compressible PE foam backer rod and covered with 100% silicone sealant. Apply 100% silicone
sealant to all moldings at the point of contact with the ooring surface. Apply silicone sealant at all connections
to doorframes or any other xed objects.
5. This warranty does not apply to laminate ooring that has been put to abnormal use or conditions or abused in
any way, which includes, but is not limited to moisture damage from plumbing, storm or ood; damage from
smoke, re or other casualty events; damage caused by negligence; improper alterations of the original man-
ufactured product; damage from use of the ooring that is unreasonable considering the normal and expected
uses of a laminate oor in a residential environment; damage of mechanical nature, severe impact or scratches
(caused by dragging objects or furniture) or cutting; damage caused by water or moisture trapped beneath the
oor due to improper subooring or underlayment, including but not limited to damage from hydrostatic pres-
sure (water or moisture under the oor that is transmitted to the surface through exerted pressure) or other con-
ditions that result in water or moisture beneath the oor; or damage caused by moisture left on the oor around
the wall base, transitions, and trims. The water-resistant warranty does not apply to damage caused by events
beyond everyday household spills, including but not limited to ooding, standing water (water that remains on
oor longer than thirty-six hours), leaking pipes, mechanical failures or appliance leaks. The water resistant war-
ranty applies to Quick•Step Studio products only. The damage to the product must be evident, measuring per
product unit (plank, accessory, etc.) at least 1.40 square centimeters or 0.5 square inch.
6. This warranty applies only to Quick•Step Studio brand product installed according to the manufacturer’s rec-
ommended installation instructions in indoor climate controlled residential spaces. We recommend using
Quick•Step approved underlayments which have been specically designed and tested for use with the patent-
ed click-lock system. The use of accessories other than Quick•Step approved items may cause damage to the
Quick•Step Studio oor. Proof of compliance with the installation and maintenance instructions must be provid-
ed if a claim is led.
7. A suitable mat or sufciently large transition area at the entrance door(s) must be used to prevent sand and/or
dust from damaging the ooring. Scratching during and after installation is not covered. Gloss reduction is not
surface wear. The feet of furniture must always be covered with appropriate protective material. Chairs, sofas or
furniture with castors must be tted with soft rubber wheels or an adequate protective mat, or protective castor
cups must be put under this furniture.
8. This warranty does not apply to damage from exposure to extreme heat, dryness, or stains as a result of chem-
ical or industrial products (other than recommended cleaning products). The ooring may not be installed in
damp and/or humid areas, in extremely dry areas, or areas where there are extremely high temperatures (such as
saunas or swimming pool areas).
9. Pro Ration of Warranty Period: The Limited Lifetime Residential warranty period is prorated. The prorated war-
ranty is one that provides for a refund or credit that decreases according to a set formula as follows:
Material Proration
1st year 100% 6th year 100% 11th year 80% 16th year 30%
2nd year 100% 7th year 90% 12th year 70% 17th year 25%
3rd year 100% 8th year 90% 13th year 60% 18th year 20%
4th year 100% 9th year 90% 14th year 50% 19th year 15%
5th year 100% 10th year 90% 15th year 40% 20th year 10%
No Implied Warranties/Special Damages
ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION OF LAW OR APPLICATION OF COURSE
OF DEALING OR USAGE OF TRADE—INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE— ARE EXPRESSLY EXCLUDED. NO WARRAN-
TIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET FORTH
IN THIS WARRANTY BROCHURE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. Implied
warranties refer to ones that the law presumes to have been given by the seller even though they are not set out in
writing. QUICK•STEP SHALL NOT BE LIABLE FOR AND WILL NOT PAY CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGES OF ANY KIND WHATSOEVER UNDER THIS WARRANTY. PLEASE NOTE: Some states
do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to you. Except for these rights, the remedies provided
under these warranties state the entire limit of Quick•Step’s responsibilities.