Warranty Guide

Quick•Step Studio
®
5 Year Limited Commercial Warranty for Floor Installations Only
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Quick•Step Studio laminate ooring comes with and is subject to the terms of this 5-year Limited Commercial Warranty.
This Warranty covers defects in material and/or workmanship which relate to joint integrity, staining, fading, and wear
through during normal use when written installation and maintenance instructions are followed.
Joint Integrity
The click-lock joint will not fail.
Stain Resistance
Quick•Step Studio ooring will resist staining.
Fade Resistance
Quick•Step Studio ooring will resist fading from exposure to sunlight or articial light.
Wear Resistance
Quick•Step Studio ooring wear layer will not wear through the design layer.
To qualify for any repair or replacement, you will need to provide the original dated sales receipt or other documentation
to demonstrate proof of purchase.
For your records, ll in the following information and keep in a safe place with your original documentation.
Lowe’s store number ________________________________________
Lowe’s store address ________________________________________
Purchase date ________________________________________
Product name ________________________________________
General Terms and Conditions for Laminate Warranties
The above-mentioned warranties do not apply to:
• All food areas, such as, but not limited to, restaurants, cafeterias, bars, kitchens.
• All institutional applications, such as, but not limited to hospitals and government buildings
• Heavy commercial areas, such as, but not limited to airports, lobbies, mall corridors, schools
• Beauty salons, barber shops, dance halls/studios, gymnasiums
• Other areas that have heavy trafc or immediate access to street trafc
Quick•Step Studio laminate ooring carries the specic warranties listed above which are subject to the following gen-
eral terms and conditions:
1. This warranty applies only to the person stated as the buyer on the purchase document(s). This warranty applies
only to rst quality Quick•Step Studio brand product purchases made after the edition date of this warranty when
the product is installed in an indoor, climate controlled private residence and according to the Quick•Step Studio’s
written installation instructions. Product must be maintained in accordance with Quick•Step Studio’s written in-
structions.
2. This warranty only applies to defects inherent to the material supplied. It includes the delamination or reduced
resistance of the wear layer, but does not include, in beveled-edge products, wear along the edges of the planks
less than 3/16” (5mm) from the edge. The lifetime locking warranty on the click-lock joint only applies to open joints
greater than 0.01 inches (0.2mm). Quick•Step will repair or replace the area of defective product, at its option. When
replacement of the ooring is made, only new planks from the current product range at the time the complaint is
upheld will be supplied. There will be no other form of compensation. Responsibility under this warranty only applies
to defects that were not visible before or during the installation of the product. If the product was originally profes-
sionally installed, Quick•Step will cover reasonable labor costs for repairing or replacing any defective product.
3. This warranty does not cover damage to the product caused by installation errors. Flooring planks must be checked
carefully for material defects before and during installation and under sufcient lighting. Products with visible de-
fects must not be installed under any circumstances. The retailer must be informed in writing of such defects within
15 days. After this time has elapsed, no further complaints will be accepted. Color and gloss differences resulting
from material added to an existing installation at a later date and from non-warranty repairs are excluded from cover-
age.