Warranty Guide
QuietWarmth warrants that, at the time of shipment to the customer who directly purchases the Product from
QuietWarmth, the product will be free of defects in workmanship and materials and will conform in all material
respects to any written specification that QuietWarmth
provided to that customer before the purchase.
If that customer believes that a shipment of product fails to satisfy the above warranty, that customer must (a)
contact QuietWarmth in writing within 25 years after that customer receives the shipment, including a detailed
explanation of the alleged nonconformity and (b) return the shipment to QuietWarmth postage prepaid. If
QuietWarmth reasonably determines through examination of the returned shipment that the shipment did not
satisfy the above warranty, then AS QuietWarmth EXCLUSIVE LIABILITY AND THE CUSTOMER’S SOLE REMEDY,
QuietWarmth WILL, WITHIN A REASONABLE PERIOD OF TIME, REPAIR THE PRODUCT, REPLACE THE PRODUCT WITH
THE SAME OR SIMILAR PRODUCT, OR CREDIT THE CUSTOMER’S ACCOUNT WITH THE PURCHASE PRICE, WHICHEVER
QuietWarmth MAY ELECT IN ITS SOLE DISCRETION.
This warranty does not apply if QuietWarmth reasonably determines that the product has been cut, added to or
otherwise altered, stored improperly, misused, damaged, or installed not in accordance with the instruction manual
supplied by QuietWarmth. QuietWarmth
requires that this product be used ONLY with approved control devices.
Use of any other control device will render the provisions of this warranty null and void. This warranty covers only
components manufactured by QuietWarmth. Components such as attaching hardware, connecting parts, wire,
tape, and other items included in kits or assemblies that are not manufactured by QuietWarmth are excluded from
the provisions of this warranty. Except as expressly provided in this Limited Warranty, the customer is responsible
for the cost of labor, service calls, insurance, shipping, installation costs and any other expense or damage incurred.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND OF ANY OTHER OBLIGATION OR LIABILITY ON THE PART OF
QuietWarmth WHETHER BY STATUTE, CONTRACT, STRICT LIABILITY, TORT OR OTHERWISE.
QuietWarmth IS NOT RESPONSIBLE FOR ANY INCIDENTAL, CONSEQUENTIAL, MULTIPLE, PUNITIVE OR INDIRECT
DAMAGES OR LOSS, LOSS OR DAMAGE TO OR LOSS OF USE OF FACILITIES OR OTHER PROPERTY, OR FOR LOST
PROFITS OR LOST REVENUE, WHETHER BASED UPON WARRANTY, STATUTE, CONTRACT, STRICT LIABILITY, TORT OR
OTHERWISE. QuietWarmth
SHALL IN NO EVENT BE LIABLE FOR THE PERFORMANCE OF, OR COST OF PERFORMING,
THE REMOVAL OR INSTALLATION OF THE PRODUCT OR ANY PRODUCT OR MATERIAL INTO WHICH IT IS INSTALLED,
INCORPORATED OR ADDED. THE CUSTOMER IS RESPONSIBLE FOR THE COST OF LABOR, SERVICE CALLS,
INSURANCE, SHIPPING, INSTALLATION COSTS AND ANY OTHER EXPENSE OR DAMAGE INCURRED.
IN NO EVENT SHALL QuietWarmth’s MAXIMUM LIABILITY EXCEED THE PURCHASE PRICE FOR THE RELEVANT
SHIPMENT OF PRODUCT, EXCEPT TO THE EXTENT MADE MANDATORY BY LAW.