67433F 08/22 (KJE) UWG4/AWG4 WiFi Touch Thermostat Interactive User Manual WWW.OJELECTRONICS.
1. Contents 2. Menu Overview . . . . . . . . . . . . . . 3 3. Introduction . . . . . . . . . . . . . . . . 4 4. General Operation . . . . . . . . . . . . 5 4.1 Navigation Buttons . . . . . . . . . . 6 5. Ground Fault: (GFCI/EGFPD) 1/2 . . . 7 5. Ground Fault: (GFCI/EGFPD) 2/2 . . . 8 6. Icons 1/2 . . . . . . . . . . . . . . . . . . 9 6. Icons 2/2 . . . . . . . . . . . . . . . . . 10 7. Startup Wizard . .
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3. Introduction Congratulations on the purchase of your new WiFi Touch Thermostat. We hope that you will enjoy the ease of use offered by the touchscreen and the intuitively designed user interface. You can program the thermostat in any way you would like with the options provided under Heating Schedule and User Settings.
4. General Operation The thermostat has two physical buttons. A ground fault (GFCI/EGFPD) test button is located on top of the thermostat, and a power/reset button is located on the right side of the thermostat. Test the GFCI/EGFPD monthly. The test has no influence on the settings; data, including time and date, will be stored. The thermostat is an intuitively operated touch thermostat in which the touchscreen is used to navigate through the menus and to change the settings.
4.1 Navigation Buttons Accept/Back/Cancel/Arrow Up/Arrow Down/Arrow Left/Arrow Right Whenever you change a parameter setting, you must tap the “Accept” button for the thermostat to acknowledge the change. “Accept” is shown on the screen as “√”. “Back” is shown on the screen as a button marked with a hollow arrow pointing to the left. In the various menus and submenus, you will find the “Back” button in the upper left corner of the touchscreen. Tap the “Back” button to return to the previous menu.
5. Ground Fault: (GFCI/EGFPD) 1/2 The GFCI thermostat has a built-in GFCI that ensures personal safety in case of ground faults. The EGFPD thermostat has a built-in EGFPD that ensures equipment protection in case of ground faults. It is important that the GFCI/EGFPD is tested monthly. Installation and use must be according to the national and local regulations. Testing the GFCI/EGFPD: Press the “TEST” button.
5. Ground Fault: (GFCI/EGFPD) 2/2 The red LED on the right of the thermostat can indicate four different GFCI/EGFPD states: 1. LED off – NORMAL state. 2. LED flashing slowly (once every two seconds) – TRIGGERED state. Try pressing the “Standby/Reset” button to reset the GFCI/EGFPD. 3. LED flashing quickly (five flashes per second) – ERROR state. Try switching the power off and then back on again.
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7. Startup Wizard When the system has been installed and turned on for the first time, or after you have performed a factory reset, the system will run a Startup Wizard. The Wizard will take you through tests, which ensure that the thermostat is fully functional. After the tests, the Wizard leads you through a basic setup routine to ensure that you have the right settings.
7.1 Set the language First you must set the language. The chosen language will become the default language for the thermostat. The language can be changed under Menu/User Settings/Language. 1 1. Tap the language you prefer. 2. Tap the “Arrow Right” button to continue.
7.2 System Test System Test is an automatic test of the thermostat and sensors. If a test results in “Fail”, please contact your installer. Note: if the thermostat is to operate with an air/room sensor only, the floor sensor test will result in “Fail” being shown. 1. Tap the “Arrow Right” button to continue.
7.3 Safety Test 1. Press the test button on the top of the thermostat. The test is successful if the red light in the test button lights up and a Ground Fault error text is shown on the display. 2. Press the power/reset button on the lower right side of the thermostat to reset the GFCI/EGFPD. 3. Tap the “Arrow Right” button to continue.
7.4 Set the preferred temperature unit 1. Tap the temperature unit that you prefer. 2. Tap the “Arrow Right” button to continue.
7.5 Enter the Distributor ID 1. Enter the Distributor ID 2. Tap the “Arrow Right” button to continue (the button becomes available when a valid Distributor ID has been entered). Important! It is imperative that you make a note of the “Distributor ID” found in the thermostat under “Menu/User Settings/Information”.
7.6 Setting the Load Measurement 1. Set whether or not the thermostat is to automatically measure the load of the underfloor heating element (if set to “OFF”, you will later have to set the floor load manually). 2. Tap the “Arrow Right” button to continue. This setting can be changed later if a factory reset is performed.
7.7 Set the floor load Floor load is used to calculate the energy consumed by the floor heating system. This setting has no effect on floor heating operation. 1. Set the load of the underfloor heating system to be controlled by the thermostat. 2. Tap the “Arrow Right” button to continue. If you do not know the value for your floor, leave it at the default. This setting can be changed later if a factory reset is performed.
7.8 Set the sensor type Choose which floor sensor type is used with the thermostat. 1. Tap the sensor type installed in the floor. 2. Tap the “Arrow Right” button to continue. The thermostat is calibrated for use with standard sensors from OJ Electronics: ETF-110/99C - 10kΩ (US) ETF-144/99T - 12kΩ (CA) 1 The value can be changed later from the Installer Settings menu.
7.9 Set the date 1. Tap the “Arrow” buttons to change the values. 2. Tap the preferred date format. 3. Tap the “Arrow Right” button to continue.
7.10 Set the time 1. Tap the “Arrow” buttons to change the values. 2. Tap the preferred time format. 3. Uncheck if you do not want to synchronize the thermostat time with that of the server, which is set up under WiFi settings. 4. Tap the “Arrow Right” button to continue.
7.11 Set floor protection Set the floor protection according to the floor type. 1. Tap the preferred limits that are used to protect the floor. 2. Tap “√” to continue 1 Floor protection settings can be changed under Menu/Installer Settings/Floor Protection.
7.12 Thermostat activation 1. Tap the “√” button to activate the thermostat.
8. Programed Heating Schedule The thermostat allows you to control the temperature automatically according to a weekly schedule of your choice. The thermostat comes with a preprogramed schedule for easy and economic heating control of most homes, see 11. Factory Settings: Preset Schedule.
9. Operating Choices 9.1 Scheduled operation 9.2 Manual Operation 9.2.1 Manual Operation Adjust 9.2.1.1 Adjust... for a few hours 9.2.1.2 Adjust... for a few days 9.2.1.3 Adjust...
9.1 Scheduled Operation 1 2 4 3 6 5 The system will operate in Scheduled Operation unless you choose to override the scheduled events with Manual Operation. During Scheduled Operation, the temperature is controlled automatically according to the programed heating schedule – see “Heating Schedule”. The function of the buttons and symbols shown on the home screen varies according to the chosen operating mode. 7 8 Scheduled Operation home screen: 9 10 PAGE 26 © 2022 OJ Electronics A/S 1.
9.2 Manual Operation 1 2 4 3 6 5 7 8 9 10 11 Note: The temperature set manually on the home screen is a temporary setting. The manual override setting will be automatically canceled at the beginning of the next event in the Scheduled Operation. PAGE 27 © 2022 OJ Electronics A/S During Scheduled Operation, you can use the arrow buttons on the home screen to override the programed target temperature/setpoint for Scheduled Operation and to set the required temperature manually.
9.2.1 Manual Operation Adjust Allows you to maintain the displayed target temperature/setpoint or a Manual Override for longer than just to the next event change or for a specific time period. You can use the “Adjust…” options to specify the length of time the displayed target temperature/setpoint should last. When the set time period has elapsed, the thermostat will automatically revert to Scheduled Operation.
9.2.1.1 Adjust... for a few hours 1 The “for a few hours...” option lets you determine the length of time the displayed target temperature/setpoint should remain valid. The time set defines when the thermostat will revert to Scheduled Operation. The period of time until the thermostat reverts to Scheduled Operation can be set from 15 minutes and up to 24 hours.
9.2.1.2 Adjust... for a few days The “for a few days...” option lets you determine the length of time the displayed target temperature/setpoint should remain valid. The settings define the thermostat is to start using the chosen target temperature/setpoint and is to revert to Scheduled Operation. The period of time starts at midnight and includes the start date. The period of time ends at midnight and the end date is NOT included the manual override period. 1 2 1 3 2 4 5 8 9 6 7 1.
9.2.1.3 Adjust... permanently The “permanently” option allows you to maintain the displayed target temperature/ setpoint indefinitely, until you manually change the settings. 1. On the home screen, adjust the temperature to the preferred level using the “Arrow Up” and “Arrow Down” buttons. 2. Tap the “Adjust…” button. 3. Then tap the “permanently” button. The thermostat will automatically return to the home screen.
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10.1 Heating Schedule 1/2 1 The heating schedule allows you to control the temperature automatically according to a programed schedule of your choice. The thermostat comes with a pre-programed heating schedule for easy and economic heating control, see 11. Factory Settings: Preset Schedule. 1. Tap the “Menu” button on the home screen. 2. Then tap the “Heating Schedule” button to access the various Heating Schedule options. 3. Tap the “View/Edit Schedule” button to access the various schedule options.
10.1 Heating Schedule 2/2 6 7 8 9 12 6 8 10 7 9 9 6. To change the start time for the event, tap the “Arrow Up” and “Arrow Down” buttons. 7. To change the temperature for the event, tap the “Arrow Up” and “Arrow Down” buttons. 8. To toggle between the event being active or inactive, tap the “The event is active” or “The event is inactive” button. The text shown on the button reflects the current activity status of the event. Note! Event 1 is always active. 9.
10.2 Energy Use 1 The “Energy Use” button allows you to read out energy usage data for your underfloor heating system. 1. Tap the “Menu” button on the home screen. 2. Then tap the “Energy Use” button to access the readouts. You can choose between four different readouts: • Last 24 hours: A graph of usage during each hour of the past day will be displayed. The graph shows minutes per hour. • Last 7 days: A graph of usage during each day of the past seven days will be displayed.
10.3 User Settings Under User Settings, you can change the settings of the following items. Note: if an item is grayed out, it is not available due to other settings.
10.3.1 Child Lock 1/2 1 The child lock prevents children and others from tampering with the thermostat and changing any of its settings. 1. Tap the “Menu” button on the home screen. 2. Then tap the “User Settings” button to access the various user settings. 3. Tap the “Child Lock” button. 4. Tap the “OFF/ON” button to the setting that you prefer. 5. Confirm your choice with “√” or discard it with “X”. The thermostat will automatically return to “User Settings”.
10.3.1 Child Lock 2/2 Please note that the child lock will be reactivated when the thermostat returns to screen saver mode – unless it is deactivated under Menu/User Settings/Child Lock.
10.3.2 Display Brightness This option allows you to change the brightness of the display. 1 1. Tap the “Menu” button on the home screen. 2. Then tap the “User Settings” button to access the various user settings. 3. Tap the “Display Brightness” button. 4. Select one of the five levels of brightness using the “Arrow Up” or “Arrow Down” button. 5. Confirm your choice with “√” or discard it with “X”. The thermostat will automatically return to “User Settings”.
10.3.3 Screen Saver 1 This option allows you to select the information to be shown on the screen when it is idle. • Large: temperature. Small: date and time. • Large: time. Small: temperature and date. • Screen Off. This setting minimizes energy consumption. 1. 2. 3. 4. Tap the “Menu” button on the home screen. Then tap the “User Settings” button to access the various user settings. Tap the “Screen Saver” button. Tap the information that you want to be shown in screen saver mode.
10.3.5 Date 1 7 This option allows you to change the date, which is shown in some screen savers and is used for functions such as “Daylight Saving Time”. 1. 2. 3. 4. 5. Tap the “Menu” button on the home screen. Then tap the “User Settings” button to access the various user settings. Tap the “Date” button. Tap the “Arrow Up” or “Arrow Down” button to set the date, month, and year. Tap the date format that you prefer. • Use DD-MM-YYYY • Use MM-DD-YYYY 6.
10.3.6 Time 1 This option allows you to change the time, which is used by the clock to control heating schedule events during Scheduled Operation. 1. Tap the “Menu” button on the home screen. 2. Then tap the “User Settings” button to access the various user settings. 3. Tap the “Time” button. 4. Tap the “Arrow Up” or “Arrow Down” button to set the hours, minutes, and AM/ PM. 5. Tap the time format that you prefer. • Use 24 hours • Use 12 hours (AM/PM) 6.
10.3.7 Daylight Saving Time 1 When enabled, the “Daylight Saving Time” function will automatically adjust the thermostat clock to daylight saving time. 1. 2. 3. 4. 5. Tap the “Menu” button on the home screen. Then tap the “User Settings” button to access the various user settings. Tap the “Daylight Saving Time” button. Tap the “OFF/ON” button to the setting that you prefer. Confirm the setting with “√” or discard it with “X”. The thermostat will automatically return to “User Settings”.
10.3.8 Unit 5° 1. 2. 3. 4. Tap the “Menu” button on the home screen. Tap the “Arrow Right” button to access the second page of User Settings. Tap the “Unit” button. Tap the unit that you prefer: • Celsius • Fahrenheit 5. Confirm your choice with “√” or discard it with “X”. 1 The thermostat will automatically return to “User Settings”.
10.3.9 Language This option allows you to change the language used on the screen. 1 1. 2. 3. 4. 5. Tap the “Menu” button on the home screen. Then tap the “User Settings” button to access the various user settings. Tap the “Arrow Right” button to access the second page of User Settings. Tap the “Language” button. Tap the language that you prefer: • English • French • Spanish 6. Confirm your choice with “√” or discard it with “X”. The thermostat will automatically return to “User Settings”.
10.3.10 Information This option provides a readout containing service information: 1. Tap the “Menu” button on the home screen. 2. Then tap the “User Settings” button to access the various user settings. 3. Tap the “Arrow Right” button to access the second page of User Settings. 4. Tap the “Information” button. 5. To obtain detailed information, you can scan the QR Code with a suitable device with Internet access. Software supporting QR Code scanning (e.g. an app) is required.
10.3.11 Support This option provides information on obtaining support for the thermostat. Please consult the “Troubleshooting” section of this manual before calling for support. If troubleshooting does not help, you should contact your installer. 1 1. 2. 3. 4. 5. Tap the “Menu” button on the home screen. Then tap the “User Settings” button to access the various user settings. Tap the “Arrow Right” button to access the second page of User Settings. Tap the “Support” button.
10.3.12 User Reset “User Reset” is intended for use in case of change of ownership. All your personal settings will be erased, but technical data such as “Floor Load”, “Sensor Type” and “Floor Protection” will be stored in the thermostat for the next owner. 1 1. Tap the “Menu” button on the home screen. 2. Then tap the “User Settings” button to access the various user settings. 3. Tap the “Arrow Right” button to access the second page of User Settings. 4. Tap the “User Reset” button. 5.
10.4 Installer Settings Under Installer Settings, you can change the settings of the following items. Note: if an item is grayed out, it is not available due to other settings.
10.4.1 Adaptive Function 1 With this feature enabled, the room will already have reached the target/setpoint temperature at the beginning of a scheduled event. After just a few days, the adaptive function will have automatically calculated how much earlier the heating must be turned on to achieve this. Select “OFF” if you simply want the heating to start at the beginning of an event. 1. 2. 3. 4. 5. Tap the “Menu” button on the home screen.
10.4.2 Open Window 1 This option allows you to enable the “Open Window” function. The thermostat can detect an open window by registering a rapid drop in temperature. With the function enabled, the thermostat shuts off the heating for 30 minutes if an open window is detected. 1. 2. 3. 4. 5. Tap the “Menu” button on the home screen. Then tap the “Installer Settings” button to access the various installer settings. Tap the “Open Window” button. Tap the “OFF/ON” button to the setting that you prefer.
10.4.3 Sensor Application 1/2 This option allows you to choose which sensor is used to control the heating system. • Floor: With this setting, the floor sensor controls the heating system. • Room/Floor Protection: With this setting, the room sensor built into the thermostat controls the heating system while the floor sensor limits heating according to the temperature limits set under Menu/Installer Settings/Floor Protection.
10.4.3 Sensor Application 2/2 1 Floor limit temperatures are set under Menu/Installer Settings/Floor Protection. Note that changes made under “Sensor Application” do not influence the “Floor Protection” settings. Maximum temperature depends on the floor type and temperature unit. 1. Tap the “Menu” button on the home screen. 2. Then tap the “Installer Settings” button to access the various installer settings. 3. Tap the “Sensor Application” button. 4. Tap the application that you want to use.
10.4.4 Sensor Type 1/2 1 This option allows you to choose the type of floor sensor used with the thermostat. You can thus choose to use an existing sensor with the thermostat, e.g. in renovation projects. Choose the sensor actually used from the list. The sensor supplied with the thermostat is an OJ sensor listed as: “Default”. • Default 10 kΩ (this is the sensor supplied with the thermostat) • Sensor 12 kΩ • Custom 1. 2. 3. 4.
10.4.4 Sensor Type 2/2 7. Use the “Arrow Right” or “Arrow Left” button to toggle through the temperatures for which resistance must be set. Then, repeat steps 6-7 until all four resistance values have been set. 8. When all four values are set, tap the “Arrow Right” button. 9. A warning screen will be displayed. Tap “√” to confirm the use of an alternative sensor. The thermostat will automatically return to “Installer Settings”.
10.4.5 Floor Sensor Calibration This option allows you to calibrate the floor sensor. 1 You can calibrate the sensor if the temperature reading differs from the actual floor temperature. Note that changes to floor sensor characteristics may damage certain floors. You can calibrate the sensor with ±17°F or ±10°C in steps of 1°F or 0.5°C in the following way: 1. Tap the “Menu” button on the home screen. 2. Then tap the “Installer Settings” button to access the various installer settings. 3.
10.4.6 Room Sensor Calibration This option allows you to calibrate the room sensor. 1 You can calibrate the sensor if the temperature reading differs from the actual room temperature. Note that changes in room sensor characteristics may damage certain floors. You can calibrate the sensor with ±17°F or ±10°C in steps of 1°F or 0.5°C in the following way: 1. Tap the “Menu” button on the home screen. 2. Then tap the “Installer Settings” button to access the various installer settings. 3.
10.4.7 Floor Protection 1/2 This option ensures that the floor temperatures are kept within range. 1 There are four different settings: • Tile – the maximum floor temperature is set to 104°F/40°C • Laminate – the maximum floor temperature it set to 82°F/28°C Note that floor temperature can rise by no more than 1.67°F/0.93°C per 10 minutes when Laminate is chosen. If you want your floor to heat faster, Custom can be used.
10.4.7 Floor Protection 2/2 1. Tap the “Menu” button on the home screen. 2. Then tap the “Installer Settings” button to access the various installer settings. 3. Tap the “Arrow Right” button to access the second page of Installer Settings. 4. Tap the “Floor Protection” button. 5. Choose the floor protection which is relevant for your floor. If Tile, Laminate, or Disabled is selected, proceed to step 8. 6. If Custom is chosen, you must define minimum and maximum temperatures for the floor. 7.
10.4.8 Factory Reset This option allows you to restore the thermostat to factory settings. Note! This action cannot be undone, and all of your personal settings will be lost. Important! It is imperative that you make a note of the “Distributor ID” found in the thermostat under “Menu/User Settings/Information” before performing a “Factory Reset”. The thermostat will not operate without it. 1 1. Tap the “Menu” button on the home screen. 2.
10.5 WiFi Settings 1/3 These settings allow you to set up your thermostat for connection to your wireless network, through which the thermostat is able to connect to a server. Server connectivity enables your thermostat to be controlled remotely from a smartphone, tablet or computer with Internet connection. A weather forecast is also available through the server connection. If anything unexpected happens during setup, refer to section 12. Troubleshooting a wireless network. 1 1.
10.5 WiFi Settings 2/3 The thermostat will now attempt to connect to your wireless network. This may take a while. If connection fails, the thermostat will tell you so. In case of failed connection, check your WiFi router and repeat steps 1 to 6. If problems persist, refer to section 12. Troubleshooting a wireless network. 11. If you choose “X”, the wizard will return to step 3. A confirmation screen will now appear, informing you that connection to the wireless network has been established. 12.
10.5 WiFi Settings 3/3 The thermostat now verifies connection to the server and you should wait until the screen changes. Alternatively, you can tap the “X” button. 20. If you choose “X”, the wizard will return to step 3. If connection to the server fails, you have two choices: 21. If you choose “X”, the wizard will return to step 13. 22. If you choose “Try Again”, the thermostat will once again attempt to connect to the server using the data already entered.
10.6 Weather Settings To have weather information displayed on your WiFi Touch Thermostat: 24 24. Enter the ZIP/Postal Code for your area. 25. Tap the “√” button. 26. If you choose “X”, the wizard will return to step 3. The thermostat will now attempt to connect to the weather forecast service. This may take a while and you should wait while it does so. 27. Alternatively, you can tap “X” and the wizard will return to step 22. If the location cannot be found, the thermostat will tell you so.
10.6.1 Viewing the weather forecast After a few minutes, a weather icon will appear in the top right corner of the home screen. 1. Tap the weather icon to access the weather forecast. 2. Tap the “Back” button to return to the home screen.
10.7 Connect to Google home 1/2 When you have successfully set up a Wi-Fi connection and connected your thermostat to the app, you can connect your thermostat to a Google home system. This allows you to voice control your thermostats together or individually. Connecting to your Google Home System*: 1. Open the Google Home app on your smartphone or tablet. 2. At the top left, tap “Add” – “Set up device” – “Works with Google” 3. Select the manufacturer of the device from the list.
10.7 Connect to Google home 2/2 5. Press “Unlink” 6. Press the UWG4 app and press “unlink account” 7. Press “Unlink” Your thermostat is now disconnected from your Google Home System. Voice commands: When your thermostat(s) is connected to your Google Home System, they can now be voice controlled, either together or individually.
10.8 Connect to Amazon Alexa 1/3 When you have successfully set up a Wi-Fi connection and connected your thermostat to the App, you can connect your thermostat to Amazon Alexa home system. This allows you to voice control your thermostats together or individually. Connecting to your Amazon home system*: 1. Requirements before set up: An Amazon account connected to the Amazon Alexa app. 2. Open the Amazon Alexa app on your smartphone/tablet. 3.
10.8 Connect to Amazon Alexa 2/3 11. Use your login information for the UWG4 app – once you have entered your account, Alexa will ask permission. Press “yes, allow”. Your thermostat will be linked together with this skill and your Amazon Alexa device. 12. Press “Close” Connection to your Amazon Alexa home system is now established. See part 2/3 for voice commands. Disconnecting from your Amazon Alexa home system: 1. Open the Amazon Alexa app on your smartphone/tablet. 2. Press “devices” 3.
10.8 Connect to Amazon Alexa 3/3 Voice commands: When your thermostat(s) is connected to your Amazon Alexa home system, they can now be voice controlled, either together or individually.
11. Factory Settings Preset schedule Monday-Friday Event Start time Laminate floor Tile floor Activated 1 06:00 AM 82°F / 28°C 88°F / 31°C √ 2 09:00 AM 74°F / 23.5°C 74°F / 23.5°C √ 3 12:00 PM 82°F / 28°C 88°F / 31°C x 4 01:00 PM 74°F / 23.5°C 74°F / 23.5°C x 5 05:00 PM 82°F / 28°C 88°F / 31°C √ 6 11:00 PM 74°F / 23.5°C 74°F / 23.5°C √ Saturday-Sunday PAGE 71 © 2022 OJ Electronics A/S Event Start time Laminate floor Tile floor Activated 1 08.
12. Troubleshooting 1/5 Error messages and warnings: If a fault or error occurs, the thermostat will display one of the following error messages: • E0: Internal failure. The thermostat is defective. Contact your installer. The thermostat must be replaced. • E1: Internal sensor defective or short-circuited. Contact your installer. The thermostat must be replaced. • E2: External wired floor sensor disconnected, defective, or short-circuited. Contact your installer for reconnection or replacement.
12. Troubleshooting 2/5 • The floor is warming up, but more slowly than expected. - Floor protection might be set to “Laminate”, which prevents rapid heating of the floor. - The heating element might have insufficient capacity to heat the floor.
12. Troubleshooting 3/5 I CAN’T CONNECT TO MY WIRELESS NETWORK Problem Solution Insufficient WiFi signal Try connecting another device, such as your mobile phone, to your wireless network. Stand next to your WiFi Touch Thermostat and access your phone’s wireless network settings. If the wireless network signal cannot be detected by your phone, or is very weak, other devices may also have trouble connecting to the network from that area of your home.
12. Troubleshooting 4/5 I cannot connect to my WiFi router even though there is a good signal Some WiFi routers limit the number of wireless devices that can connect to the Internet. To test whether this is the problem, shut down one of the other WiFi-enabled devices in your home. Once that device is completely shut down, try once again to connect your WiFi Touch Thermostat to the network.
12. Troubleshooting 5/5 Your WiFi Touch Thermostat needs a user reset Restart your WiFi Touch Thermostat. To restart the WiFi Touch Thermostat, go to Menu/User Settings/User Reset and select “Reset Thermostat”. Once your WiFi Touch Thermostat has restarted, go to Menu/WiFi/Weather Settings and try to connect your thermostat again. Important! It is imperative that you make a note of the “Distributor ID” found in the thermostat under “Menu/User Settings/Information” before performing a “Factory Reset”.
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