Users Manual

Frequently asked questions (FAQs)
Q1. No (or poor) image and sound on TV or projector
Move the HD transmitter and the HD receiver in the same room to test if the
connection works well, and please make sure all of below setting are correct.
1) Ensure that the power of the transmitter and receiver is properly connected. En
sure that all HDMI cables are connected properly or replace them.
2) Ensure that the HDMI source is turned ON and the correct HDMI input is
selected on the TV.
3) Ensure that the HDMI source is set to a correct video resolution.
If necessary, consult the user manual of your HDMI source.
4) Disconnect the power adapters from the wall socket and reconnect them to
reboot the 4K wireless HDMI extender.
If the transmitter and receiver still no connection, please follow the below step for
pairing.
1) Power on the transmitter.
2) Power on the receiver till it’s on the main screen.
3) Press the receiver’s reset button and hold for 5 seconds till the LED is flashing
fast.
4) Wait around 30 seconds, the transmitter and receiver will be paired
automatically.