User's Manual

147
MosaiQ 125 - User Manual - November 2020 - Reference n°: MMSURM.0010.02
13. TROUBLESHOOTING AND ERROR OVERVIEW
13.1 INTRODUCTION.............................................................................................................................................................148
13.1.1 MESSAGE EVENTS ....................................................................................................................................148
13.1.2 WARNING EVENTS
..................................................................................................................................148
13.1.3 CRITICAL EVENTS
......................................................................................................................................148
13.1.4 FATAL EVENTS
................................................................................................................................................148
13.2 ERRORS RELATED TO PROCESS MODULES ................................................................149
13.2.1 MAGAZINE STATION ..............................................................................................................................149
13.2.2 SAMPLE STATION
......................................................................................................................................149
13.2.4 MICROARRAY LOADING
.................................................................................................................149
13.2.5 SAMPLE ADDITION
.................................................................................................................................149
13.2.6 PIPETTOR
............................................................................................................................................................149
13.2.7 REAGENT CARRIAGE
...........................................................................................................................150
13.2.8 WASHING MODULES
..........................................................................................................................150
13.2.9 REAGENT DOOR
........................................................................................................................................150
13.2.10 REAGENT DRAWER
...............................................................................................................................150
13.2.11 WATER DRAWER
.......................................................................................................................................150
13.3 FREQUENT OPERATIONAL WARNING MESSAGES .......................................151
13.3.1 MOSAIQ 125 FAILS TO INITIALIZE ......................................................................................... 151
13.3.2 UNABLE TO ADD TO PROCESS DUE TO WASTE LEVEL
.......................... 151
13.3.3 SYSTEM LIQUID LEVEL SHOWN IN RESOURCES
DOES NOT APPEAR CORRECT
....................................................................................................................152
13.4 MOSAIQ 125 ERROR CODES ..................................................................................................................153