User`s manual

16
Troubleshooting
Problem Suggestion
My handset does
not ring when I
receive a call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in the user’s
manual.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make
sure the power cord is plugged in.
• You may be too far from the base unit.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to
its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring. Try
unplugging some of the other phones.
• The layout of your home or ofce might be limiting the operating range. Try moving the base to another
location, preferably on an upper oor.
•
If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
• Test a working phone at the phone jack. If another phone has the same problem, the problem is the
phone jack. Contact your local telephone company (charges may apply).
• Other electronic products can cause interference with your cordless phone. Try installing your phone
as far away from these types of electronic devices as possible: radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other
cordless phones.
• Your line cord might be malfunctioning. Try installing a new line cord.