User's Manual
Table Of Contents
- Federal Communication Commission (FCC) Compliance
- Industry Canada Compliance
- Overview
- Intended Audience
- Additional Detailed Documentation
- Contact Information
- Product Warranty
- Chapter 1
- Introduction
- Central Server and Client Computers
- 9450 System
- Exit Alarm Controller
- Card Reader Access Device
- The Exit Alarm Zone
- Exit Alarm Receiver
- Magnetic Reed Switch
- CodeLock Electromagnetic Lock
- Alarming Band Receivers
- Alarming Band Zone
- Quick Look Display
- Transmitters
- Wander Management Transmitter
- Alarming Band Transmitters
- Mother Transmitter
- 9600 QR System
- Gateway
- Router
- Universal Transceiver
- Pendant Transceivers
- Pull-Cords
- Check-in Pull Cord
- Nurse Call
- Smoke Detector
- Asset Transceiver
- Door/Window Transceivers
- Reset Button
- Fall Management Systems
- Sensor Pads
- Using the Fall Management System
- Pagers and Walkie-Talkies
- Event Paging
- Pager Delays, Retries and Escalation
- Walkie-Talkie System
- Chapter 2
- Introductions
- Start the Software
- Window Conventions
- Touchscreen Monitor
- Map Orientation
- Ruleset for Displaying Patient Name
- The Main Window
- The Menu Bar
- Monitor
- Tools
- Paging
- Asset
- Help
- Top Toolbar
- Bottom Toolbar
- Low Battery Icon
- Chapter 3
- Introduction
- Commonly Used Terms
- Login and Passwords
- Units
- Supervised Transmitters
- Global Lockdown
- Common Operations
- Admit
- Patient Admit Information Window
- Asset Admit Information Window
- Discharge
- Escort
- Transfer
- Adjust
- Reports
- Silence
- Chapter 4
- Introduction
- Events
- Devices Displayed on the Map
- Devices Assigned to a Room
- Event Types
- Event Information Window
- Event Information Window Properties
- Red Alarms
- Door Alarm
- Exit Alarm (Wide Gap)
- Smoke Alarm
- Perimeter Alarm
- Cut Band Alarm
- Mismatch Alarm
- Match Alarm
- Link Alarm
- Check Alarm
- Check Transmitter Alarm
- Assistance Required
- Server Missing
- Yellow Alarms
- Client Missing
- Device Fault
- Low Battery
- Blue Alarms
- Door Alarm
- Cut Band Alarm
- Check Transmitter Alarm
- White and Light Blue Alarms
- Auto-enroll (White Alarm only)
- Escort to Expire
- Escort Expired
- Transfer to Expire
- Transfer Expired
- Discharge Expired
- Adjust Expired (White Alarm only)
- Begin Adjust (White Alarm only)
- Admit Complete
- Discharge Complete
- Escort Complete
- Transfer Complete
- Adjust Compete (White Alarm only)
- Chapter 5
- Introduction
- Reports
- Viewing a Report
- Reports Toolbar
- System Reports
- Response Time
- Activities Report
- Alarm Report
- Alarm Response Report
- All Activities Report
- JCAHO Report
- JCAHO Assistance Report
- Alarm Activities Report
- Census Report
- Auto Enrolled History Report
- Adjusted Bands Report
- Transfer Report
- Escort Report
- Discharge Report
- Staff Drill Report
- System Maintenance Report
- Low Batteries Report
- Device Fault Report
- Device Hardware Report
- Transmitter Report
- Users Report
- Training Report
- User Training Report
- All Other Reasons Report
- Links Report
- Links Activities Report
- Patient Reports
- Review Info Report
- Review Activity Report
- Review Response Report
- Asset Reports
- Asset Transmitter Report
- Asset Activities Report
Series 5.0 Software (0510-1059-A_DRAFT) - User Guide 23
Pagers and Walkie-Talkies
Pagers and Walkie-Talkies
Event Paging
The Event Paging system allows staff members to wear pagers that indicate system events. When an event occurs,
the designated staff is summoned, via pager, to respond to the situation. Each pager can be assigned to a paging
group, which can be configured to send pages to multiple pagers at the same time.
A Page Unit is the top tier of the Event Paging system. Each paging unit can be comprised of a number of page
groups and a configured list of alarms and events that trigger pages. For example, Page Unit “A” can be configured
to receive pages for Cut Band, Check Transmitter and Client Missing events. Page Unit “B” may be configured to
respond to the same events as Page Unit “A” with the addition of Door Open and Device Fault events.
Depending on the needs of your facility, a paging group can be included in more than one unit. In other words,
Page Group “2” can be included in Page Unit “A” and Page Unit “B”. If no alarms are selected for a Page Unit,
alarms will default toa paging group. Shift selections can also be selected to indicate that, within a specified shift’s
time period, all pages will be sent to that shift.
Pager Delays, Retries and Escalation
Paging Delay allows the user to enter the number of seconds between an event and the paging of designated staff.
This delay provides enough time for the system to transmit location information to the Client computer(s).
Paging Delay is set by the installer and should not be changed without consulting a factory-trained administrator.
The Page Retries features will retry a page after a specified number of minutes for any event to which there is no
response. Once a page has been retried the configured amount of times, the page can be escalated to another page
group.
Pager escalation is intended to ensure that staff will respond to an emergency call. If a page is sent to a paging
group and the relevant staff does not respond within a specified period, the call will escalate to another paging
group. It is recommended that the final group be comprised of all the pagers in the building. The final group will
continue to be paged until the call is answered. The system does not roll over to the first group again.
NOTE: White alarms for paging do not escalate or retry. A white alarm message is only sent
once.