User's Manual
Table Of Contents
- Federal Communication Commission (FCC) Compliance
- Industry Canada Compliance
- Overview
- Intended Audience
- Additional Detailed Documentation
- Contact Information
- Product Warranty
- Chapter 1
- Introduction
- Central Server and Client Computers
- 9450 System
- Exit Alarm Controller
- Card Reader Access Device
- The Exit Alarm Zone
- Exit Alarm Receiver
- Magnetic Reed Switch
- CodeLock Electromagnetic Lock
- Alarming Band Receivers
- Alarming Band Zone
- Quick Look Display
- Transmitters
- Wander Management Transmitter
- Alarming Band Transmitters
- Mother Transmitter
- 9600 QR System
- Gateway
- Router
- Universal Transceiver
- Pendant Transceivers
- Pull-Cords
- Check-in Pull Cord
- Nurse Call
- Smoke Detector
- Asset Transceiver
- Door/Window Transceivers
- Reset Button
- Fall Management Systems
- Sensor Pads
- Using the Fall Management System
- Pagers and Walkie-Talkies
- Event Paging
- Pager Delays, Retries and Escalation
- Walkie-Talkie System
- Chapter 2
- Introductions
- Start the Software
- Window Conventions
- Touchscreen Monitor
- Map Orientation
- Ruleset for Displaying Patient Name
- The Main Window
- The Menu Bar
- Monitor
- Tools
- Paging
- Asset
- Help
- Top Toolbar
- Bottom Toolbar
- Low Battery Icon
- Chapter 3
- Introduction
- Commonly Used Terms
- Login and Passwords
- Units
- Supervised Transmitters
- Global Lockdown
- Common Operations
- Admit
- Patient Admit Information Window
- Asset Admit Information Window
- Discharge
- Escort
- Transfer
- Adjust
- Reports
- Silence
- Chapter 4
- Introduction
- Events
- Devices Displayed on the Map
- Devices Assigned to a Room
- Event Types
- Event Information Window
- Event Information Window Properties
- Red Alarms
- Door Alarm
- Exit Alarm (Wide Gap)
- Smoke Alarm
- Perimeter Alarm
- Cut Band Alarm
- Mismatch Alarm
- Match Alarm
- Link Alarm
- Check Alarm
- Check Transmitter Alarm
- Assistance Required
- Server Missing
- Yellow Alarms
- Client Missing
- Device Fault
- Low Battery
- Blue Alarms
- Door Alarm
- Cut Band Alarm
- Check Transmitter Alarm
- White and Light Blue Alarms
- Auto-enroll (White Alarm only)
- Escort to Expire
- Escort Expired
- Transfer to Expire
- Transfer Expired
- Discharge Expired
- Adjust Expired (White Alarm only)
- Begin Adjust (White Alarm only)
- Admit Complete
- Discharge Complete
- Escort Complete
- Transfer Complete
- Adjust Compete (White Alarm only)
- Chapter 5
- Introduction
- Reports
- Viewing a Report
- Reports Toolbar
- System Reports
- Response Time
- Activities Report
- Alarm Report
- Alarm Response Report
- All Activities Report
- JCAHO Report
- JCAHO Assistance Report
- Alarm Activities Report
- Census Report
- Auto Enrolled History Report
- Adjusted Bands Report
- Transfer Report
- Escort Report
- Discharge Report
- Staff Drill Report
- System Maintenance Report
- Low Batteries Report
- Device Fault Report
- Device Hardware Report
- Transmitter Report
- Users Report
- Training Report
- User Training Report
- All Other Reasons Report
- Links Report
- Links Activities Report
- Patient Reports
- Review Info Report
- Review Activity Report
- Review Response Report
- Asset Reports
- Asset Transmitter Report
- Asset Activities Report
Chapter 4: Handling Events
68 Series 5.0 Software (0510-1059-A_DRAFT) - User Guide
Red Alarms
The following sections provide detailed information about Red Alarms, responding to alarming events, and the
the way the event should be cleared.
Door Alarm
When a patient wearing an alarming band transmitter is in an Exit Alarm Zone and the monitored door is open,
an alarm sounds at the Exit Alarm Controller, a message is displayed on the Client computer(s) in the unit
configured to monitor the transmitter, and the location of the Exit Alarm Zone is indicated by a flashing icon on
the map on the Client computer(s).
To respond to a Door Alarm
1. Always follow your facility’s policies and procedure to ensure patient safety and secure the area.
2. Go to the alarming device and swipe your card reader access card (if applicable) or enter the appropriate
4-digit alarm code to clear the alarm at the device. For more information about the Alarm Code,
contact your System Administrator.
3. If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box
4. From the Client computer, click anywhere in the Door Alarm Message Box to access the Event
Information window.
5. Select one of the following causes for the Door Alarm:
• Escort problem—there was an issue while the patient was in escort.
• Tr a n s f e r p r o b l e m —there was an issue while the patient was in transfer.
• Accidentally close to open door—the patient was near a door when it was opened.
• Noise —there were noise issues with the device.
• Tes t —the system was being tested.
• Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced, at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.