User's Manual

Series 5.0 Software (0510-1059-A_DRAFT) - User Guide 77
Event Types
Yellow Alarms
The following sections provide detailed information about Yellow Alarms, responding to alarming events, and the
the way the event should be cleared.
Client Missing
This alarm occurs when the Client computer is not communicating with the system network.
To respond to a Client Missing Alarm
1. Verify with the System Administrator that the Series 5.0 Software is running on the Client
computer(s).
2. Check the power and network cable connecting the missing Client computer.
3. From the Client computer, click anywhere in the Client Missing Alarm Message Box to access the
Event Information window.
The Event Information window provides more information about the Client Missing event. This
information may be helpful when communicating the event to your System Administrator.
4. Click Close.
5. Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 669-
9946 or [phone].
NOTE: A Client Missing alarm may not necessarily involve a Client computer. The Client
Missing alarm could be generated by a service utilized by the system, for example the SNMP
Agent or Paging Manager.