User's Manual
Table Of Contents
- Federal Communication Commission (FCC) Compliance
- Industry Canada Compliance
- Overview
- Intended Audience
- Additional Detailed Documentation
- Contact Information
- Product Warranty
- Chapter 1
- Introduction
- Central Server and Client Computers
- 9450 System
- Exit Alarm Controller
- Card Reader Access Device
- The Exit Alarm Zone
- Exit Alarm Receiver
- Magnetic Reed Switch
- CodeLock Electromagnetic Lock
- Alarming Band Receivers
- Alarming Band Zone
- Quick Look Display
- Transmitters
- Wander Management Transmitter
- Alarming Band Transmitters
- Mother Transmitter
- 9600 QR System
- Gateway
- Router
- Universal Transceiver
- Pendant Transceivers
- Pull-Cords
- Check-in Pull Cord
- Nurse Call
- Smoke Detector
- Asset Transceiver
- Door/Window Transceivers
- Reset Button
- Fall Management Systems
- Sensor Pads
- Using the Fall Management System
- Pagers and Walkie-Talkies
- Event Paging
- Pager Delays, Retries and Escalation
- Walkie-Talkie System
- Chapter 2
- Introductions
- Start the Software
- Window Conventions
- Touchscreen Monitor
- Map Orientation
- Ruleset for Displaying Patient Name
- The Main Window
- The Menu Bar
- Monitor
- Tools
- Paging
- Asset
- Help
- Top Toolbar
- Bottom Toolbar
- Low Battery Icon
- Chapter 3
- Introduction
- Commonly Used Terms
- Login and Passwords
- Units
- Supervised Transmitters
- Global Lockdown
- Common Operations
- Admit
- Patient Admit Information Window
- Asset Admit Information Window
- Discharge
- Escort
- Transfer
- Adjust
- Reports
- Silence
- Chapter 4
- Introduction
- Events
- Devices Displayed on the Map
- Devices Assigned to a Room
- Event Types
- Event Information Window
- Event Information Window Properties
- Red Alarms
- Door Alarm
- Exit Alarm (Wide Gap)
- Smoke Alarm
- Perimeter Alarm
- Cut Band Alarm
- Mismatch Alarm
- Match Alarm
- Link Alarm
- Check Alarm
- Check Transmitter Alarm
- Assistance Required
- Server Missing
- Yellow Alarms
- Client Missing
- Device Fault
- Low Battery
- Blue Alarms
- Door Alarm
- Cut Band Alarm
- Check Transmitter Alarm
- White and Light Blue Alarms
- Auto-enroll (White Alarm only)
- Escort to Expire
- Escort Expired
- Transfer to Expire
- Transfer Expired
- Discharge Expired
- Adjust Expired (White Alarm only)
- Begin Adjust (White Alarm only)
- Admit Complete
- Discharge Complete
- Escort Complete
- Transfer Complete
- Adjust Compete (White Alarm only)
- Chapter 5
- Introduction
- Reports
- Viewing a Report
- Reports Toolbar
- System Reports
- Response Time
- Activities Report
- Alarm Report
- Alarm Response Report
- All Activities Report
- JCAHO Report
- JCAHO Assistance Report
- Alarm Activities Report
- Census Report
- Auto Enrolled History Report
- Adjusted Bands Report
- Transfer Report
- Escort Report
- Discharge Report
- Staff Drill Report
- System Maintenance Report
- Low Batteries Report
- Device Fault Report
- Device Hardware Report
- Transmitter Report
- Users Report
- Training Report
- User Training Report
- All Other Reasons Report
- Links Report
- Links Activities Report
- Patient Reports
- Review Info Report
- Review Activity Report
- Review Response Report
- Asset Reports
- Asset Transmitter Report
- Asset Activities Report
Chapter 4: Handling Events
78 Series 5.0 Software (0510-1059-A_DRAFT) - User Guide
Device Fault
This alarm occurs when a problem has been detected with a device. There are several types of Device Fault events
that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure, and
Unresponsive RF. Possible causes are that the device has experienced a loss of power, it has an invalid address, or
the network connection is broken. Quick Response devices also report low battery conditions as Device Faults.
An Unresponsive RF event occurs when a transmitter, used to monitor a door controller, can not get a proper
reading from a blocked antenna. Antenna blockage can be due to the range setting or noise tolerance setting.
To respond to a Device Fault Alarm
1. From the Client computer, click anywhere in the Alarm Message Box to access the Event Information
window.
2. The Event Information window provides more information about the Device Fault event. This
information may be helpful when communicating the event to your System Administrator.
3. Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 669-
9946 or (262) 790-1771.
Low Battery
This alarm appears in bottom toolbar when a transmitter currently enrolled in the system has a low battery. You
cannot clear a Low Battery Alarm; the alarm remains for the duration of time that the transmitter is enrolled in
the system. It does not disappear until the transmitter is discharged from the system and removed from the facility
or assigned a Missing status in the Configurations, Global Settings menu (refer to the Series 5.0 Software
Administrator Guide).
Once the transmitter is discharged from the system, follow your warranty policy regarding the discard of the
transmitter. For more information about transmitters and transmitter care, see the appropriate Transmitter User
Guide.
NOTES:
• The system will not allow you to link a Mother transmitter that has a low battery.
• Quick Response devices report low battery conditions as Device Faults.