User's Manual

Series 5.0 Software (0510-1059-A_DRAFT) - User Guide 79
Event Types
Blue Alarms
The following sections provide detailed information about Blue Alarms, responding to alarming events, and the
the way the event should be cleared.
Door Alarm
When an asset tagged with an asset transmitter is in an Exit Alarm Zone and the monitored door is open, an
alarm sounds at the Exit Alarm Controller, a message is displayed on the Client computer(s) in the unit
configured to monitor the transmitter, and the location of the Exit Alarm Zone is indicated by a flashing icon on
the map on the Client computer(s).
To respond to a Blue Door Alarm
1. Go to the alarming device and swipe your card reader access card (if applicable) or enter the appropriate
4-digit alarm code to clear the alarm at the device. For more information about the Alarm Code,
contact your System Administrator.
2. If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Blue Alarm changes to a Light Blue Alarm in
the Alarm Message Box
3. From the Client computer, click anywhere in the Door Alarm Message Box to access the Event
Information window.
4. Select one of the following causes for the Door Alarm:
• Tes t —the system was being tested.
• Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced, at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.