User Manual

Series 6.0 Software (0510-1065-A) - User Guide 89
Event Types
Low Battery
This alarm appears in bottom toolbar when a transmitter currently enrolled in the system has a low battery. You
cannot clear a Low Battery Alarm; the alarm remains for the duration of time that the transmitter is enrolled in
the system. It does not disappear until the transmitter is discharged from the system and removed from the facility
or assigned a Missing status in the Configurations, Global Settings menu (refer to the Series 6.0 Software
Administrator Guide).
Once the transmitter is discharged from the system, follow your warranty policy regarding the discard of the
transmitter. For more information about transmitters and transmitter care, see the appropriate Transmitter User
Guide.
Device Fault
This alarm occurs when a problem has been detected with a device. There are several types of Device Fault events
that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure, RFT
Paging Manager.
Other possible causes for Device Fault alarms are that the device has experienced a loss of power, it has an invalid
address, or the network connection is broken. Quick Response devices also report low battery conditions.
Additionally, if a Serial Receiver has been enrolled in the system, a Device Fault alarm will occur until a QR
transmitter is enrolled.
To respond to a Device Fault Alarm
1. From the Client computer, click anywhere in the Alarm Message Box to access the Event Information
window.
2. The Event Information window provides more information about the Device Fault event. This
information may be helpful when communicating the event to your System Administrator.
3. Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 669-
9946 or [phone].
NOTES:
• The system will not allow you to link a Mother transmitter that has a low battery.
• Quick Response devices page low battery conditions as Device Faults.
• A Low Battery Alarm is cleared for a Quick Response device when the battery is replaced.
• When the battery on the CA420 is low, the red light flashes every 10 seconds, the buzzer
chirps and the nurse call triggers momentarily. When CA420 is used with a Universal
Transmitter a low battery will also triggers an Assistance Required alarm at the computer
every few seconds. Replace the low battery immediately to avoid this anomaly.
NOTE: When a RFT Paging Manager Device Fault occurs, pages will not be sent or
received. Additionally, any new alarms will be ignored by the paging system until the Device
Fault is resolved.