User's Manual

Table Of Contents
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Troubleshooting
Use the following Troubleshooting tips.
If the Pocket PC application no longer responds
Reboot the Pocket PC with a hard-reset. Typically a hard-reset can be performed by
pressing a recessed reset button on the Pocket PC. Consult the Pocket PC user manual for
the location of the reset button.
It is also possible that the battery is nearing expiration in the mobile reader. Consult the
Pocket PC user Manual for details on replacing or recharging the battery.
The RF Reader may have come loose in the socket. Remove and reinsert the RF Reader
in the compact flash socket.
If the Pocket PC does not communicate with the MRM Services
Make sure that the host name and port are properly entered on the Settings
Services tab. Make sure that the services are running on their respective host
machines.
If the application starts reacting slowly
The history table may be too large to provide adequate performance. Check the number
of entries in the history table by opening the Settings window. If the number of entries is
over 10,000 entries you may want to Clear History.
Viewing and analyzing data on another machine
The history table can be exported to a Comma Separated Values (CSV) file. This file can
then be viewed by spreadsheet applications such as Microsoft Excel. To export a CSV file
open the Settings window. Click Export History. A save file dialog appears. Save the file to
a known location. Retrieve the file through the sync cradle and Microsoft Active-Sync
application explorer. See the Pocket PC documentation for details on using Active-Sync.
Important Warnings
It is important for your facility to implement and enforce the following warnings
in order to keep all equipment functioning properly.
WARNING: Installation and Configuration
It is the responsibility of the facility to follow the installation instructions
carefully and to use the components and supplies specified by RF
Technologies, Inc. for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc.
may result in equipment and/or system failure.
WARNING: User Training
It is the responsibility of the facility to implement structured training procedures
for all employees using the system. Only users who have received adequate
training on the use of the system should use the system.
Failure to adequately train employees may cause system failure due to user
error. In addition, incorrect use of the equipment may also result in system
failure.
WARNING: System Maintenance and Testing
It is the responsibility of the facility to establish and facilitate a regular
maintenance schedule of your system. This includes regular inspection, testing,
and cleaning.
Failure to provide regular maintenance and testing of these products may result
in equipment and/or system failure.
WAR NI NG : Failure to follow the Warnings and Cautions in this
guide voids any or all Product Warranties.