User's Manual

3
20
Preface
About this Guide
The Seeeker User Guide is intended for users who apply, clean, and care for Infant
Transmitters. It includes detailed information about the Infant Transmitters and
minimizing false alarms
Contact Information
For more information about RF Technologies, Inc. products go to www.rft.com. For technical
support, contact (800) 669-9946 or (262) 790-1771. For questions or comments about
PinPoint Seeker documentation, contact the RF Technologies Technical Publications team at
techpubs@rft.com.
This guide explains the basic features of Seeker System. This guide is intended for
audiences who are using the Seeker System in their facilities for a basic understaing
of the the Seeker System functionality.
Product Warranty
Product Warranty information can be found on the with your original system proposal and
invoice.
Introduction
Seeker Software Information
This information is located on the About Tab in the Setting window. It displays the
application version and operating system version.
To display Seeker software information
1 Tap Settings from the Main Window.
2 Select the About Tab.
HELPFUL HINTS
Be sure to have this information
available when contactingthe RF
Technologies Customer Support
Team.
Troubleshooting
Use the following Troubleshooting tips.
If the Pocket PC application no longer responds:
* Reboot the Pocket PC with a hard-reset. Typically a hard-reset can be
performed by pressing a recessed reset button on the Pocket PC. Consult
the Pocket PC user manual for the location of the reset button.
* It is also possible that the battery is nearing expiration in the mobile reader.
Consult the Pocket PC user Manual for details on replacing or recharging
the battery.
* The receiver card may have come loose in the socket. Remove and reinsert
the receiver card in the compact flash socket.
If the Pocket PC does not communicate with the MRM Services
* Make sure that the host name and port are properly entered on the Settings
Services tab. Make sure that the services are running on their respective
host machines.