INSTALLATION & OWNER’S MANUAL Direct Vent Inserts: D1-25 Series D1-30 Series D1-36 Series DESIGN CERTIFIED to Vented Gas Fireplace Heater ANSI Z21.88-2009 CSA 2.33-2009 D1 DIRECT VENT INSERTS WARNING WARNING If the information in this manual is not followed exactly, a fire or explosion may result, causing property damage, personal injury, or loss of life. HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED.
INSTALLATION ET MODE D'EMPLOI Direct Vent Inserts: D1-25 Série D1-30 Série D1-36 Série CONCEPTION CERTIFIÉE à Réchauffeur exhalé de cheminée de gaz ANSI Z21.88-2009 CSA 2.33-2009 D1 INSERTS À ÉVACUATION DIRECTE AVERTISSEMENT AVERTISSEMENT Si l’information en ce manuel n’est pas suivie exactement, une incendie ou une explosion peut résulter, entraînant des dégats matériels, des blessures, ou la perte de la vie. UNA SURFACE VITRÉE CHAUDE PEUT CAUSER DES BRÛLURES.
TABLE OF CONTENTS USE, CARE, & SERVICE GETTING STARTED IMPORTANT PRE-INSTALLATION AND SAFETY INFORMATION .............................................................. 5 LIGHTING INSTRUCTIONS ......................................37 FOR YOUR SAFETY READ BEFORE LIGHTING......37 INTERMITTENT PILOT MODE AND STANDING PILOT MODE.............................................................37 LISTING AND CODE APPROVALS ............................. 6 LISTING .....................................................
L'INFORMATION IMPORTANTE DE PRÉINSTALLATION ET DE SÛRETÉ AVERTISSEMENT! A. Lisez toutes les instructions. Ne pas installer ou utiliser cet appareil sans avoir lu et compris ce manuel. Ne pas suivre les instructions de ce manuel annulera la garantie et peut être dangereuse. B. Le non respect de ces instructions d'installation se traduira par un appareil mal installé et fonctionne, ce qui annulera sa garantie.
IMPORTANT PRE-INSTALLATION AND SAFETY INFORMATION WARNING! A. Read all instructions. Do not install or operate this appliance without first reading and understanding this manual. Failure to follow the instructions in this manual will void the warranty and may be dangerous. B. Failure to follow these installation instructions will result in an improperly installed and operating appliance, voiding its warranty. Any change to this appliance and/or its operating controls is dangerous. C.
LISTING AND CODE APPROVALS LISTING This direct vent insert has been certified to: VENTED GAS FIREPLACE HEATER ANSI Z21.88-2009, CSA 2.33-2009 It has been certified for use with either natural or propane gas, and is approved for installation in bedrooms and aftermarket manufactured (mobile) homes. CODE REQUIREMENTS A. The installation must conform with local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.
SPECIFICATIONS AND DIMENSIONS Description Dimension D1-25 D1-30 D1-36 A. Rear Width 17" 17 3/8" 19 5/8" B. Front Width 29" 31 1/2" 34 1/2" 1/4" 17 1/4" 1/4" C. Unit Depth 13 16 D. Vent Depth 6 1/2" 9 1/2" 9 1/2" E. Rear Height 15 1/2" 18 1/8" 21 3/8" F. Front Height 18 1/2" 21 1/2" 25" Table 1 - Product Dimensions A C D B Fig. 7-1 Top View F E Fig.
SPECIFICATIONS AND DIMENSIONS (cont.
SPECIFICATIONS AND DIMENSIONS (cont.
SPECIFICATIONS AND DIMENSIONS (cont.) Dimension Description A. D1-25 D1-30 D1-36 30" 34" 37" Front Width 1/2" 22 1/2" B. Rear Width 20" 20 C. Depth 15" 181/2" 191/2" D. Height 19" 22" 25 1/2" A D B Table 4 - Minimum Fireplace Dimensions C Fig.
SPECIFICATIONS AND DIMENSIONS (cont.) D1-25 WIRING DIAGRAM SPARK ELECTRODE PILOT (NAT/LP) SENSE ELECTRODE GROUND WIRE PILOT TUBE VALVE (NAT/LP) PROFLAME FCM CONTROL MODULE BURNER PROFLAME DFC BOARD WIRE EXT. SWITCH PILOT FLAME MODULE PROFLAME RECEIVER ON/OFF SWITCH PROFLAME WIRE HARNESS PROFLAME WIRE HARNESS Fig.
MINIMUM CLEARANCES TO COMBUSTIBLES SPECIFICATIONS AND DIMENSIONS (cont.) All minimum clearances from surfaces to combustible construction must be met, and maintained at all times. The clearances shown below include any adjacent walls, spacers, standoffs, and any projections such as shelves, window sills, or fireplace mantels. Any finishing on the mantel must be heat resistant. Dimension Description D1-25 D1-30 D1-36 31" 36" 40" B.
REPLACEMENT PARTS LIST D1-25 MODELS 18 1 22 10 20 17 5 12 11 14 8 16 75˚F 9 13 15 24 4 23 2 Your direct vent insert is shipped in 4 boxes: • • • • 6 Insert Refractory panels Surround Log set Replacement parts can be ordered from your local Real Fyre dealer. IMPORTANT Remove all packing material (including any protective coatings) and discard prior to use. SHARP EDGES USE CAUTION Robert H. Peterson Co.
REPLACEMENT PARTS LIST (cont.) D1-25 MODELS Item Description Part No. Qty. 1. Control valve (Nat) D1-30-701 1 or Control valve (LP) D1-30-702 1 2. Burner assembly D1-25-703 1 3. Burner orifice (Nat)* 3001-42-1 1 or Burner orifice (LP)* 3001-55-1 1 4. Pilot assembly (Nat/LP) D1-25-705 1 5. Fan assembly D1-30-706 1 6. Grate D1-25-707 1 7. Light bulb assy * (120 V / 25 watt bulb & gaskets) D1-30-708 1 8. Glass panel assembly D1-25-900 1 9.
REPLACEMENT PARTS LIST (cont.) D1-30 & D1-36 MODELS 21 1 25 19 12 23 20 7 14 13 16 10 18 75˚F 15 11 3 17 27 6 26 2 Your direct vent insert is shipped in 4 boxes: • • • • 8 Insert Refractory panels Surround Log set Replacement parts can be ordered from your local Real Fyre dealer. D1-30 model shown IMPORTANT Remove all packing material (including any protective coatings) and discard prior to use. SHARP EDGES USE CAUTION Robert H. Peterson Co.
REPLACEMENT PARTS LIST (cont.) Item Description D1-30 Part No. Qty. D1-36 Part No. Qty. 1. Control valve (Nat) D1-30-701 1 D1-30-701 1 or Control valve (LP) D1-30-702 1 D1-30-702 1 2. Front burner assembly D1-30-703 1 D1-36-703 1 3. Rear burner assembly D1-30-704 1 D1-36-704 1 4. Front burner orifice (Nat)* 3001-50-1 1 3001-48-1 1 or Front burner orifice (LP)* 3001-57-1 1 3001-57-1 1 5.
REPLACEMENT PARTS LIST (cont.) D1-25-2(A,S) Log Sets Burnt American Oak Burnt Split American Oak Item Description Part No. Qty. Part No. Qty. 1. Rear log D1AL-17BR 1 D1AL-17BR 1 2. Front logs D1AL-10BF 1 D1SL-10BF 1 3. Middle top log D1AL-9TC 1 D1AL-9TC 1 4. Right top log D1AL-11TR 1 D1SL-11TR 1 5. Left top log D1AL-10TL 1 D1SL-10TL 1 3 5 4 2 Burnt American Oak Log Set Shown 1 D1-30-2(A,S) Log Sets Burnt American Oak Burnt Split American Oak Item Description Part No.
REPLACEMENT PARTS LIST (cont.) D1-36-2(A,S) Log Sets Burnt American Oak Burnt Split American Oak Item Description Part No. Qty. Part No. Qty. D1AL-21BRL 1 D1SL-21BRL 1 1. Rear log 2. Front logs D1AL-13BF 1 D1SL-13BF 1 3. Middle log D1AL-11T 1 D1AL-11T 1 4. Right top log D1AL-18T 1 D1SL-18T 1 5. Middle top log D1AL-13T 1 D1SL-13T 1 6. Left top log D1AL-10T 1 D1SL-10T 1 3 4 5 6 2 Burnt American Oak Log Set Shown 1 D1-25 Part No. Item Description 1. or 2. or 3.
REPLACEMENT PARTS LIST (cont.) Item Description D1-25 Part No. Qty. D1-30 Part No. Qty. D1-36 Part No. Qty. 1. 3 sided surround, small D1-25-908 1 D1-30-908 1 D1-36-908 1 or 3 sided surround, medium D1-25-909 1 D1-30-909 1 D1-36-909 1 or 3 sided surround, large D1-25-905 1 D1-30-905 1 D1-36-905 1 2. 4 sided surround, small D1-25-907 1 D1-30-907 1 D1-36-907 1 or 4 sided surround, medium D1-25-906 1 D1-30-906 1 D1-36-906 1 3.
INSTALLATION REQUIREMENTS Installation must be done by a qualified professional service technician. Prior to installation ensure that all specifications, dimensions, and minimum clearances stated in this manual are observed. You must read all warnings and safety information, and understand all of the information in this manual. All of these installation requirements must be observed and met. FIREPLACE REQUIREMENTS A.
INSTALLATION REQUIREMENTS (cont.) GAS PRESSURE REQUIREMENTS A. The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa). The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).
INSTALLATION REQUIREMENTS (cont.) VENTING REQUIREMENTS (cont.) WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. • Below are diagrams of a generic installation for the RHP approved installation method. • This section is just an overview, refer to the INSTALLATION section for complete installation details.
INSTALLATION INSTALLATION MUST BE DONE BY A QUALIFIED PROFESSIONAL SERVICE TECHNICIAN. Important: All requirements in the INSTALLATION REQUIREMENTS section must be observed and met, prior to proceeding with installation. WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.
INSTALLATION (cont.) VENTING Refer to the VENTING REQUIREMENTS section for important information regarding the vent system and the venting kit approved for installation with your unit. Observe all codes. 1. Remove the fireplace damper (to allow for proper clearance of the flexible vent pipes). Be sure to: A. Remove damper B. Preset insert to ensure fit Then: C. Measure vent run Measure vent pipe length 2. Preset the insert in the fireplace to ensure a proper fit. 3.
INSTALLATION (cont.) 10. Remove the vent adapter from the top of the insert. Unfasten the two hex bolts using a 7/16" nut driver and slide the adapter out (see Fig. 25-1, J). Retain the bolts for future install. J Vent adapter Hex bolts 11. Remove any excess slack in the pipes. Then attach the pipes to the vent adapter using only the four provided #10 x 3/4" screws, flat washers, and a Phillips screwdriver. Further secure with the supplied pipe clamps. See Fig. 25-2, K.
INSTALLATION (cont.) DIRECT VENT INSERT 1. Carefully slide the direct vent insert just inside of the fireplace opening, still allowing for access to the interior of the fireplace (see Fig. 26-1, A). Ensure the insert is properly supported during this entire process. A 2. MAKE SURE THE FIREPLACE GAS SUPPLY IS TURNED OFF. 3. Connect a 3/8" C.S.A. stainless steel flex connector (not included) to the gas valve on the left side of the insert. Tighten securely.
INSTALLATION (cont.) INSTALL BATTERIES Ensure all control/remote system components are in the OFF position prior to installing any batteries. Remote transmitter: The remote transmitter requires 3 AAA batteries (included) to operate. Remove lid for battery access 1. Locate the remote transmitter, remove the lid (found on rear), and properly insert the batteries as marked. Re-secure the lid. See Fig. 27-1. Remote receiver: Fig.
INSTALLATION (cont.) FIRST TIME PILOT/BURNER LIGHTING TEST The insert comes with the glass panel pre-installed. Prior to testing the pilot, the panel must be removed (wear gloves). This is required to purge the gas line of air and to inspect the pilot lighting spark. For removal reference the SERVICING & CLEANING, GLASS PANEL REMOVAL section. CAUTION: Begin with all control/remote system components in the OFF position. (Direct vent insert) Standing pilot toggle switch ON/OFF switch REMOTE PRG Fig.
INSTALLATION (cont.) REFRACTORY PANELS CAUTION: Prior to proceeding with panel installation, the insert must be installed in the fireplace, the venting system must be attached, the electrical must be connected, the gas line must be connected, and the initial burner operation must be checked. D1-30 shown Unscrew Important: Use care when handling and installing the refractory panels to prevent damage to the finish. Fig. 29-1 Remove lintel Prior to panel placement: 1. Remove the glass panel (wear gloves).
INSTALLATION (cont.) 8. Place the top panel into the unit as shown in Fig. 30-1, "C". It will be supported by the left panel. 9. Place the right panel on the right side of the unit. Ensure it completely rests inside of the front lip of the unit. See Fig. 30-2, "D". 10. Re-install the lintel at the top front of the unit. Use the two existing hex screws and a 5/16" nut driver. See Fig. 30-3, "E". 11. Re-install the burner(s) and ember screen (if applicable).
INSTALLATION (cont.) GLOWING EMBERS Separate embers and place as shown here D1-25 Models: 1. Separate the glowing embers into small pieces and evenly place them along the burner ports as shown in Fig. 31-1. 2. Separate the bryte coals into small pieces and evenly place them along the very front of the burner / glowing embers as shown in Fig. 31-2. CAUTION: The embers must be placed as shown. DO NOT add any additional embers for this installation. Any additional embers will cause unsafe operation. Fig.
INSTALLATION (cont.) 25" LOG SET You must position and maintain the log layout as shown here to ensure proper operation of the direct vent insert. Incorrect log installation could cause flame impingement and improper combustion, resulting in soot and/or excessive by-products of combustion. Note: Each log is numbered (on the log bottom) to aid in placement. Burnt American Oak log set shown here. Important: HANDLE LOGS WITH CARE AT ALL TIMES. 1 2A Place the rear log (log #1) as shown.
INSTALLATION (cont.) 30" LOG SET You must position and maintain the log layout as shown here to ensure proper operation of the direct vent insert. Incorrect log installation could cause flame impingement and improper combustion, resulting in soot and/or excessive by-products of combustion. Note: Each log is numbered (on the log bottom) to aid in placement. Burnt American Oak log set shown here. Important: HANDLE LOGS WITH CARE AT ALL TIMES. 1 2A Place the rear log (log #1) as shown.
INSTALLATION (cont.) 36" LOG SET You must position and maintain the log layout as shown here to ensure proper operation of the direct vent insert. Incorrect log installation could cause flame impingement and improper combustion, resulting in soot and/or excessive by-products of combustion. Note: Each log is numbered (on the log bottom) to aid in placement. Burnt American Oak log set shown here. Important: HANDLE LOGS WITH CARE AT ALL TIMES. 1 2B Place the rear log (log #1) as shown.
INSTALLATION (cont.) GLASS PANEL When handling the glass panel, be sure to wear clean non-marking gloves to ensure a clean finish and avoid any fingerprints. Important: When installing the glass panel, ensure that no media, objects, or debris exist along the bottom of the unit that may obstruct/damage the glass panel. See Fig. 35-1. 1. The bottom of the glass panel has two tabs. Insert the tabs into the two slots found on the bottom of the unit. See Fig. 35-1, "A".
INSTALLATION (cont.) 3. Install the eyebrow as shown in Fig. 36-1, "E". The eyebrow has 3 tabs that install into the 3 hems located underneath the top side of the surround. 4. Similar to the surround, the fine mesh barrier screen has side hooks. Carefully insert the hooks into the same slots that the surround rests in. Ensure the screen firmly rests down in place. See Fig. 36-2, "F". E 5. Slide the unit back into the fireplace.
LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. WARNING: The glass panel and other surfaces of this appliance get extremely HOT and can cause burns if touched. Carefully read, understand, and follow the lighting and operation instructions, and use caution at all times. A.
INSTRUCTIONS D'ALLUMAGE POUR VOTRE SÉCURITÉ LISEZ AVANT D'ALLUMER AVERTISSEMENT: Si vous ne suivez pas ces instructions à la lettre, un incendie ou une explosion entraînant des dommages matériels, des blessures ou des pertes de vie. A. Cet appareil est équipé d'un dispositif d'allumage qui allume automatiquement la veilleuse. NE PAS essayer d'allumer la veilleuse manuellement. B. AVANT DE FAIRE FONCTIONNER, sentez autour de l'appareil pour le gaz.
LIGHTING INSTRUCTIONS (cont.) REMOTE LIGHTING CAUTION: DO NOT attempt to light the pilot by hand. DO NOT operate this appliance without the glass panel installed. Note: If the remote does not function, and batteries with an adequate power level are installed, refer to the SYNCHRONIZE REMOTE SYSTEM section. Note: Steps 1 and 2 may not be required if previously done during an earlier lighting.
INSTRUCTIONS D'ALLUMAGE (continu) DISTANCE DE L'ÉCLAIRAGE ATTENTION: NE PAS essayer d'allumer la veilleuse manuellement. NE PAS faire fonctionner cet appareil sans le panneau de verre installé. Note: Si la télécommande ne fonctionne pas, et des batteries avec un niveau de puissance adéquate sont installés, reportez-vous à la section SYNCHRONIZE REMOTE SYSTEM. Note: Les étapes 1 et 2 ne peuvent être tenus si elle a déjà fait au cours d'un éclairage plus tôt.
LIGHTING INSTRUCTIONS (cont.) MANUAL LIGHTING If the remote transmitter is misplaced or lost, the appliance can be turned on manually as instructed below. Please note that the fan and accent light will not be accessible in manual mode. (Refer to remote lighting for full functionality.) CAUTION: DO NOT attempt to light the pilot by hand. DO NOT operate this appliance without the glass panel installed. Note: Step 1 may not be required if previously done during an earlier lighting.
INSTRUCTIONS D'ALLUMAGE (continu) MANUEL ÉCLAIRAGE Si la télécommande est égarée ou perdue, l'appareil peut être activé manuellement en suivant les instructions ci-dessous. S'il vous plaît noter que le ventilateur et la lumière d'accent ne sera pas accessible en mode manuel. (Reportez-vous à distance de l'éclairage pour une fonctionnalité complète.) ATTENTION: NE PAS essayer d'allumer la veilleuse manuellement. NE PAS faire fonctionner cet appareil sans le panneau de verre installé.
REMOTE OPERATING INSTRUCTIONS ORIENTATION Prior to remote transmitter use, light the appliance per the REMOTE LIGHTING section. Familiarize yourself with the transmitter keys and LCD display, as illustrated in Fig. 43-1 and Fig. 43-2. Blue LCD display 75˚F ON/OFF key Thermostat selection key Identify the four transmitter keys: • ON/OFF KEY: This key turns the system ON or OFF.
MODE D'EMPLOI À DISTANCE ORIENTATION Avant la première utilisation télécommande, allumez l'appareil pour la section d'éclairage à distance. Familiarisez-vous avec les touches de l'émetteur et l'écran LCD, comme illustré dans la Fig. 44-1 Et Fig. 44-2. Identifier les touches de l'émetteur quatre: • • ON/OFF: Cette touche allume le système ou OFF. Lorsque cette touche est enfoncée pour mettre le système hors tension, le voyant reste allumé lorsque le commutateur à bascule veilleuse est en position ON.
REMOTE OPERATING INSTRUCTIONS (cont.) SET TEMPERATURE (Thermostat Modes Only) Room Temp. Press the Mode key until the large Set Temperature is displayed (center of screen). See Fig. 45-1. Pressing the Up/Down key once in this mode will increase/decrease the set temperature. Note that the smaller temperature display in the top right corner is the room temperature according to the remote transmitter. Set Temp. FLAME HEIGHT Six flame height levels are available.
MODE D'EMPLOI À DISTANCE (continu) TEMPÉRATURE (modes du thermostat uniquement) Température ambiante Appuyez sur la touche Mode jusqu'à ce que la température réglée est affichée grande (au centre de l'écran). Voir Fig. 46-1. En appuyant sur la touche Haut / Bas fois dans ce mode pour augmenter / diminuer la température de consigne. Notez que l'affichage de température plus faible dans le coin en haut à droite est la température ambiante en fonction de la télécommande.
REMOTE OPERATING INSTRUCTIONS (cont.) SECONDARY (REAR) BURNER The secondary (rear) burner can be turned on or off. Press the Mode key to index to the Secondary Burner icon. See Fig. 47-1. Pressing the Up/Down key will turn the secondary burner on/off. The flame level will not change when you turn the secondary burner on or off. (The flame level can only be changed in the Flame Height mode.) Note: This function is not applicable for D1-25 models as they only have one burner.
MODE D'EMPLOI À DISTANCE (continu) SECONDAIRE (REAR) BRÛLEUR Le secondaire (arrière) du brûleur peut être allumé ou éteint. Appuyez sur la touche Mode pour l'indice de l'icône du brûleur secondaire. Voir Fig. 48-1. En appuyant sur la touche Haut/Bas vont allumer le brûleur secondaire on / off. La hauteur des flammes ne changera pas lorsque vous allumez le brûleur secondaire ou désactiver. (La hauteur des flammes ne peuvent être modifiés dans le mode de la hauteur des flammes.
SERVICING AND CLEANING The appliance, the fireplace, and the installation must be inspected annually. The appliance requires annual maintenance by a qualified professional service technician. Refer to these instructions for details. Performing these procedures will ensure proper operation, appearance, and safety. WARNING: Turn off the gas and electrical power (when instructed) to the fireplace and allow it to completely cool prior to servicing or cleaning of the appliance.
SERVICING AND CLEANING (cont.) GLASS PANEL REMOVAL AND MAINTENANCE A WARNING: DO NOT operate the appliance with the glass panel removed, cracked or broken. Replacement of the glass panel must be done by a qualified professional service technician. Ne pas utiliser l’appareil si le panneau frontal en verre n’est pas en place, est craqué ou brisé. Confiez le remplacement du panneau à un technicien agréé.
SERVICING AND CLEANING (cont.) AIR SHUTTER ADJUSTMENT The following should only be performed, if required, by a qualified professional service technician. Service requires the gas and electrical power to be on. The air shutters regulate the amount of primary air the burners receive, which affects flame appearance. The air shutters are preset at the factory based upon the gas the appliance is designed to burn.
SERVICING AND CLEANING (cont.) 2. An air shutter is located beneath each burner. Reference the ANNUAL CLEAN/INSPECTION section for details on accessing the front/rear burner. Rear burner shown here. D 3. Remove the ember screen (if applicable) and left and right floor panels. See figure on previous page, "A" and "B". 4. Remove the grate. Then remove the 2 hex screws found on the ends of the rear burner using a 5/16" nut driver. See Fig. 52-1, "C" and "D". 5.
SERVICING AND CLEANING (cont.) BATTERY REPLACEMENT Ensure all control/remote system components are in the OFF position prior to any battery replacements. Note: Remote system syncing may be required after any battery replacements. See section below if needed. Remote transmitter: Remove lid for battery access The remote transmitter requires 3 AAA batteries to operate. Locate the transmitter, remove the lid (found on rear), and properly insert new batteries as marked. Re-secure the lid. See Fig. 53-1. Fig.
SERVICING AND CLEANING (cont.) LIGHT BULB REPLACEMENT Reference the ANNUAL CLEAN/INSPECTION section for details on accessing the light assembly, found on the top of the firebox interior. Important: Only replace with 120V / 25 watt bulbs. Wear gloves when handling the light bulb. Unscrew 1. Remove the lintel found at the top front of the unit. Use a 5/16" nut driver to remove the two hex screws found on each side of the lintel. See Fig. 54-1. Fig. 54-1 Remove lintel 2.
SERVICING AND CLEANING (cont.) FAN ASSEMBLY CLEANING (rear of direct vent insert) The fan assembly MUST be cleaned annually to remove lint, dust, and any debris / build up. It is mounted to the rear of the insert. Note: Removal of the insert first requires removal of the screen and surround/eyebrow pieces. 1. Remove the insert from the fireplace. 2. Remove the 4 securing hex screws and the rear panel (fan assembly attached) using a 5/16" nut driver or equivalent. See Fig. 55-1. 3.
TROUBLESHOOTING If you have trouble with your unit, please use this list to identify the problem. By trying one or more of the solutions to the possible cause, you should be able to solve the problem. If this list does not cover your present problem, or if you have other technical difficulties with your unit, please contact your local dealer or visit our web site at www.rhpeterson.com.
TROUBLESHOOTING (cont.) SYMPTOM The main burner does not light and the igniter is sparking PROBABLE CAUSE CORRECTIVE ACTION 1. Gas is not reaching the 1. appliance 2. Air in gas line 2. Purge gas line of air (contact a qualified professional service technician if required). 3. ON/OFF switch on surround 3. is in off position Refer to LIGHTING INSTRUCTIONS section regarding proper lighting. 1. Gas is not reaching the 1. appliance Check the gas supply and gas shut-off valve. 2.
WARRANTY PETERSON REALFYRE DIRECT-VENT GAS APPLIANCE INSERT LIMITED WARRANTY Robert H. Peterson Co. (“RHP”) warrants your Realfyre direct-vent gas insert (“insert”) to be free from defects in materials and workmanship. The insert body and firebox are WARRANTED as long as you own them (lifetime). Peterson burner assemblies are WARRANTED for TEN (10) YEARS. Peterson ceramic glass panel is WARRANTED for FIVE (5) YEARS (thermal breakage only).
