Owner`s manual

15
REV 4 - 0907131103
No. L-A2-01309
TROUBLESHOOTING THE GAS LOG SET
SYMPTOM CAUSE SOLUTION
1.Excessive smoking and
sooting
Note: As with burning natural
fi rewood, the Real-Fyre
®
gas log set is designed
to burn with a yellow
smoky flame. Some
sooting is common and
desirable.
A. Poor draft or downdraft A. Check for chimney blockage. Be
sure chimney is at least 3' taller
than anything within 10' of it in
all directions. If not, consult a
chimney sweep. Chimney cap
or fan may help. Under severe
conditions, you may need to open
a window near the fi replace about
1" to 2" when burning the log
set.
B. Improper set for gas used B. Use only a natural-gas set with
natural gas. Use only a propane-
gas set with propane gas.
C. Damper closed C. Open damper fully when operating
the gas log set.
D. Set is positioned too close to
the front of the fi rebox
D. Move set so that the back of the
grate touches the back wall of the
fi rebox.
E. Improper log placement E. Be sure the bottom logs are
spaced at least 3" apart. Top logs
should be placed to minimize
fl ame impingement.
F. Flue is less than 8" in
diameter
F. Remove the log set. Inadequate
fi replace ventilation.
G. Air mixer on propane set is
closed
G. Open air mixer completely
2. Low Flame A. Incorrect log set for type of gas
used
A. Consult the dealer for proper
set.
B. Insuffi cient gas supply B. Other gas appliances may be
competing for gas supply. Consult
installer or plumber. Orifi ce size is
based upon 7" w.c. pressure for
natural gas and 11" w.c. pressure
for propane gas. Plumbing must
supply adequate pressure.
C. Blockage or kink in connector
kit, plumbing, or burner orifi ce
C. Clean out blockage. If connector
kit is kinked, replace it.
D. Valve not fully open D. Open valve fully.