Owner`s manual

16
REV 4 - 0907131103
No. L-A2-01309
TROUBLESHOOTING THE GAS LOG SET (Cont.)
SYMPTOM CAUSE SOLUTION
3. Uneven flame
distribution
(Lower at one end of
the burner)
A. Clogged or blocked portholes A. Portholes can be cleared of foreign
object by running a wire through
them.
B. Insuffi cient gas pressure and/or
supply
B. Consult installer or plumber.
(See solution 2b)
C. Granules may be packed down
too tightly or not evenly
C. Loosen granules around burner
pipe by running a kitchen knife
along both sides of pipe. Even out
granules in burner pan.
D. Auxiliary shut off valve partially
closed
D. Open valve fully. Usually you will
fi nd this along the wall 3' from the
fi replace.
E. Valve not fully open E. Open valve fully.
4. Flame backing out of
air mixer
A. Clogged or blocked portholes A. Portholes can be cleared of foreign
object by running a wire through
them.
B. Insuffi cient gas pressure and/or
supply
B. Consult installer or plumber.
(See solution 2b).
C. Granules may be packed down
too tightly
C. Loosen granules around the burner
by running a kitchen knife along
both sides of the pipe. Be sure
vermiculite (not sand) is used with
an air mixer.
D. Excessive gas pressure D. Contact the gas supplier.