Owner`s manual

7
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
1. Pilot will not stay
lit
a. Pilot generator may not be
producing suffi cient millivoltage
b. Pilot fl ame is making a blowing
noise
c. Generator wire leads are attached
to the wrong terminals on the
valve
d. Defective thermomagnet safety in
the valve
a. Check with a millivolt meter. Should be
250 millivolts or more
b. Pilot needs adjusting. See PILOT
ADJUSTMENT
c. See CONNECTING PILOT ASSEMBLY
TO SAFETY VALVE
D. Replace valve
2. Pilot burning - no
gas to burner
a. Safety valve not turned to the ON
position after lighting pilot.
b. Wire leads are not connected
to the proper valve terminals or
toggle switch terminals are not
tight
c. Pilot generator may not be
producing suffi cient millivoltage
d. Defective valve
a. Turn to ON position.
b. Make sure all wire leads are tight and
attached to proper terminals (see
wiring diagram on page 3)
c. See section 1a above
d. Replace the valve
3. Log set not burning
properly
a. Low fl ame/uneven fl ame a. Check for low gas pressure; should
have operating pressures of 7" w.c..
for natural gas, 11" w.c. for propane
at manifold
b. Burner should be fi lled completely with
sand or vermiculite (propane)
4. Log set operates
but will not shut
off
a. Toggle switch control lead wires
to the valve may be shorted
together or on wrong terminals
a. See page 3 (wiring diagram)
5. Frequent pilot
outage
a. Pilot fl ame is out of adjustment
b. Down drafts from the chimney
extinguishing the pilot
a. See section 1b above
b. Check draft. Consult with a qualifi ed
chimney expert
6. Log set shuts down
during operation
a. Glass doors closed causing
excessive heat buildup
b. Pilot generator improperly
mounted on rear of the burner
pans
c. Heatshield not in place
a. Open glass doors
b. See MOUNTING PILOT ASSEMBLY
TO REAL-FRYE
®
BURNERS
c. Place heatshield over the valve. Be
sure the solid black face of the shield
is between the valve and the burner