Service Manual
R&M Materials Handling, Inc. 
4501 Gateway Boulevard 
Springfield, Ohio 45502 
P.: (937) 328-5100 
FAX: (937) 325
-
5319
48/53 
R&M Materials Handling, I
nc. reserves the right to alter or amend the above information without notice.
  X 
Blink 
Seven 
times 
7 
  X  OFF 
Other fault 
Note: There is a pause after each time the green LED has finished blinking the error code sequence. After the pause, the 
green LED starts blinking again. 
The  warning  and  fault  code  numbers  and  corresponding  warnings  and  faults,  possible  causes  and  suggested 
solutions are listed in the following table. 
  Code  Warning or Fault  Possible cause  Solution 
  1 
Over current / current 
limit (stall) 
•  A sudden and significant load increase 
has occurred 
•  There is a short circuit in the motor cable 
•  The motor is inadequate for the 
application 
•  The motor parameters have been set 
wrong 
•  Current limit activates 
•  Ramp time is too short 
•  Check the load of the motor 
•  Check the motor brake operation 
•  Check the connection of the motor cable 
•  Check the motor insulation 
•  Verify the correct parameters 
•  Check crane/trolley runway clearness 
To reset: Power off and restart after 1 min. 
  2 
Power supply under- or 
over voltage, over 
voltage at start 
•  The supply voltage is below 240VAC 
•  The supply voltage is unbalanced 
•  The deceleration time is too short 
•  The supply voltage is over 528 VAC 
(480V+10%), has over voltage spikes or 
not sinusoidal wave form 
•  Check that the supply voltage is not 
unbalanced 
•  Check that the supply voltage level is 
above 380VAC-15%. Use, for example, 
autotransformer to boost the voltage 
•  Set a longer deceleration time 
•  Measure the supply voltage level and 
wave form, use an autotransformer to 
lower the voltage 
•  Check the braking resistor cable (model 
006, not 003) 
•  Check the braking resistor type and 
resistance (internal 120Ω, external 90Ω) 
To reset: voltage must increase above the 
limit OR power off and restart after 1 min. 
Main voltage must be under 528 V
AC
  3 
Frequency converter 
Under / over temperature 
•  The crane is operated in a temperature 
that is too low/high 
•  The cubicle/panel heating is not working 
•  The cubicle/panel isolation is broken or 
the door is open 
•  The cubicle/panel cooling is not working 
•  Dust inside the frequency converter 
•  Broken cooling fan 
•  Check that the environment temperature 
meets the crane’s requirements 
•  Check the cubicle/panel heating/cooling 
systems and air flow. If cooling fan is not 
working replace the frequency converter. 
To reset: when the ambient temperature 
rises above -10˚C OR drops below +40˚C. 
  4 
Earth fault in motor 
output 
•  The motor load is not symmetric 
•  There is an insulation failure in the motor 
winding or motor cable 
•  Check the motor/motor cable insulation 
(phase-ground, phase-phase) 
To reset: power off and restart after 1 min 
  5 
External stop / limit 
warning 
•  Limit switch is activated 
•  The motor has overheated 
•  Loose or missing wire in DI6 
•  Parameter S5 setting 
•  Drive back from limit switch 
•  Wait until the motor is cooled down 
To reset: Power off and restart after 1 min. 
  6 
DC bus over voltage 
•  DC bus voltage has been too high 
because of too short slowdown ramp time 
•  The tailwind load is too high or, in tandem 
use, the other crane is pushing 
•  Check the braking resistor connection 
•  Increase the deceleration ramp time 
(Switch group S3) 
To reset: leave the controls at a neutral 
position at least 0.5 second 










