User's Manual

Problem: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another
area.
International call
To dial an international call, press twice to enter “+” in dial screen, enter the international
country prefix followedby the full phone number, then press the Call Key
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
There are three ways to place an emergency numbers.
1. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. On the lock screen, select Emergencyinto dial pad.
2. Dial9-1-1on the key pad