APC Smart-UPS® RT 1000/2000 VA 220/230/240 VAC Tower/Rack Mount 2U Uninterruptible Power Supply User Manual English 990-1060B 12/2005
1: SAFETY INFORMATION American Power Conversion Corporation (APC) is the leading national and international manufacturer of state-of-the-art uninterruptible power supplies, redundant switches, power management software, and related equipment. APC products protect hardware, software, and data from the threat of power disturbances in business and government offices throughout the world.
• In order to maintain compliance with the EMC directive, output cords attached to the UPS should not exceed 10 meters in length. DEENERGIZING SAFETY • If the equipment has an internal energy source (battery), the output may be energized when the unit is not connected to an AC power outlet. • To deenergize pluggable equipment: first press the OFF button for more than one second to switch the equipment off. Disconnect the equipment from the AC power outlet. Unplug the battery connector.
2: INSTALLATION UNPACKING Inspect the UPS upon receipt. APC designed robust packaging for your product. However, accidents and damage may occur during shipment. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. Check the package contents.
INSTALLATION 1. ATTACH THE SUPPORT FEET If the UPS is to be operated in Tower Configuration the support feet must be attached for proper stability. 1. Locate the two feet and the plastic bag containing the four screws packed with the UPS. 2. Gently lay the UPS on its side as shown. 3. Use the screws to attach the support feet securely to the bottom of the UPS in the holes provided. 4. Carefully stand the unit upright upon the support feet. 1.
3. CONNECT THE BATTERY 1. To connect the battery, push the battery connector into the receptacle in the battery compartment. Press firmly to ensure a tight connection. You will hear a “snap” when the connector is seated properly. 2. Push the battery cables and white cord into the space with the battery connector. 4. ATTACH BATTERY DOOR AND FRONT BEZEL 1. Replace the battery door and screw the two battery door screws back into the corners of the battery door.
6. TURN ON THE UPS Make sure the battery is connected before turning on the UPS! Press the button on the front panel to power up your UPS. This will power up connected equipment if that equipment is turned on. The UPS charges its battery when it is connected to utility power. The battery charges fully during the first twenty four hours of normal operation. Do not expect full run time during this initial charge period.
3: OPERATION INDICATORS AND CONTROLS The UPS power control and operating indicators are located on the front display panel. The input and output connectors are on the rear panel. FRONT PANEL | TEST For Position Only The ON and OFF buttons power the UPS and act as master controls for the connected equipment if connected equipment is switched on. The UPS remains on as long as it is attached to utility power and the switch is not pressed.
OPERATION Power On Cold Start Press and release the equipment. button to supply power to the UPS and connected When the UPS is off and there is no utility power, use the cold start feature to apply power to the connected equipment from the UPS’s battery. Cold start is not a normal condition. To cold start the unit, push and hold the button. You will hear a short beep then a long beep. During the long beep, release the button and the unit will cold start.
UTILITY POWER During normal operation, the UPS monitors the utility power and delivers power to the connected equipment. If your system is experiencing excessive periods of high or low voltage, have a certified electrician check your facility for electrical problems. If the problem continues, contact the utility company for further assistance. Online The online indicator illuminates when the UPS is drawing utility power and performing double-conversion to supply clean power to the connected equipment.
BATTERY POWER If the utility power fails, the UPS can provide power to the connected equipment from its internal batteries for a finite period. The UPS sounds an alarm—four beeps every 30 seconds—while operating on battery. The alarm stops when the UPS returns to online operation. On Battery Battery Charge When the On Battery indicator is lit the UPS is supplying power to the connected equipment from its batteries.
REAR PANEL TVSS Ground Input Plug Computer Interface Port Fan External Battery Connector Port Outlets BASIC CONNECTORS Computer Inter- Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC. If used, connect the face Port interface cable to the 9-pin computer interface port. Secure the connector screws to complete the connection.
ON BATTERY OPERATION The UPS switches to battery operation automatically and an internal alarm sounds (periodic beeps) if the utility power fails. Press the ON button (front panel) to silence the UPS alarm until low battery (for the current outage only). You can change the audible indicator if you are using PowerChute software. If the utility power does not return, the UPS continues to supply power to the connected equipment until exhausted.
NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE, OPTIONAL HARDWARE, OR CONFIGURATION IN TERMINAL MODE. FACTORY DEFAULT FUNCTION USER SELECTABLE CHOICES DESCRIPTION Synchronized Turn-on Delay 0 seconds 20, 60, 120, 240, 480, 720, 960 seconds The UPS will wait the specified time after the return of utility power before turn-on (for example, to avoid branch circuit overload). Output Voltage Setting 230 VAC 240, 220, 225 VAC Nominal output voltage setting.
4: TRANSPORT, MAINTENANCE, AND TROUBLESHOOTING TRANSPORTING YOUR UPS Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. The battery may remain in the UPS; it does not have to be removed. This requirement applies whether the UPS is shipped alone or installed in an equipment rack or system. Follow these steps to prepare the UPS for transport. Due to its weight, removing the UPS from a rack requires two people. 1.
REPLACING THE BATTERY PACK This UPS has an easy to replace, hot-swappable battery pack. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipment on while replacing the battery. See your dealer or contact APC for information on replacement battery packs. This procedure is used in both Tower and Rack Mount configurations. Once the battery is disconnected, the loads are not protected from power outages.
TROUBLESHOOTING Use the chart below to solve minor UPS installation problems. Refer to the APC web site www.apc.com for assistance with complex UPS problems. PROBLEM AND POSSIBLE CAUSE UPS WILL NOT TURN ON ON button not pushed. SOLUTION Press the ON button once to power the UPS and the equipment. UPS not connected to power supply. Check that the power cable from the UPS to the utility power supply is securely connected. UPS input circuit breaker tripped.
SERVICE 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common problem. 3. If the problem persists, call APC Customer Service or visit the APC website (www.apc.com). 4. • Note the model number of the unit, the serial number, and the date purchased.
5: CONTACT, REGULATORY, AND WARRANTY INFORMATION CONTACTING APC Refer to the information provided at the APC Internet site: http://www.apc.
LIMITED WARRANTY American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
