Specifications
Chapter  5 Monitoring and Diagnostics  Installation and Operation Manual 
5-10  17BTroubleshooting  Optimux-34 Ver. 2.81 
5.3  Troubleshooting 
In case a problem arises, check the displayed indications and using this section 
and the 
Optimux-34 Front Panel Controls
 table attempt to interpret and solve. 
Identify the trouble symptoms and perform the actions listed under "Corrective 
Measures" in the order given in 
Table 
5-4
, until the problem is solved. 
Table 
5-4. Troubleshooting Chart 
Trouble Symptoms  Probable Cause  Corrective Measures 
Optimux-34 is "dead".  No power  Check that both ends of the power cable are properly 
connected. 
Blown fuse  1.  Disconnect the power cable from both ends. 
2. Replace the fuse with another fuse of the same rating.
Defective Optimux-34  Replace Optimux-34. 
One of the PWR LEDs is 
red. 
Power connection  Check the connection of the power cable. 
Blown fuse.  Replace the fuse with another fuse of the same rating. 
Defective power supply  If the PWR LED is still RED, have the Optimux-34 repaired 
as soon as possible. 
The LINK SYNC LOSS LED 
is ON 
Defective Optimux-34  1.  Set the clock source to INT. 
2.  Loop the link connection with a short fiber / coax. 
3.  If the LED is still ON replace the link. 
4.  If the LED is still ON have the Optimux-34 repaired. 
External problem  Check the link connections. Use loopback connections to 
isolate the faulty unit (see 
Loop Connections
 on page 
5-7
).
The LINK AIS LED is ON  External problem  The remote equipment connected to the E3 link of 
Optimux-34 sends an AIS sequence. Check the remote 
equipment. 
Defective Optimux-34  1.  Set the clock source to INT. 
2.  Loop the link connection with a short fiber/coax. 
3.  If the LED is still ON have the Optimux-34 repaired. 
All the units connected 
to a local Optimux-34 do 
not receive signal from 
the remote equipment. 
External problem 
1.  Activate the E3 local loop on the Optimux-34. 
2.  Check that all the SYNC LOSS and AIS indicators turn 
OFF, and that the equipment connected to the local 
channels receives their own transmissions. 
3.  If the indicators turn OFF, the problem is external. 
Troubleshoot the remote unit, and the E3 
transmission path. 
Defective Optimux-34  Replace Optimux-34 










