User Manual

7
SPECTRALIS 2
1.1 Warranty
1.1.1 Term
Radikal Technologies warrants all electronic und mechanical components of this
product, subjects to the conditions herein described, for a period of 12 months from
purchase. If any covered malfunctions arise during the warranty period, the unit will
either be repaired or replaced at the Manufacturer’s election. The general business
terms and conditions of Radikal Technologies GmbH Germany shall apply.
1.1.2 Coverage
Radikal Technologies Deutschland GmbH reserves the right to perform warranty
repairs or product replacement only subject to prior warranty registration by the
customer. Such registration needs to be submitted together with a copy of dealer
invoice or sales receipt. The final decision concerning validity of the warranty is
made by Radikal Technologies GmbH. In case of a justified warranty claim the
submitted product will be repaired or replaced within 30 days of receipt at Radikal
Technologies offices.
Any physical damage to the instrument or unauthorized attempts to open or fix the
unit will render the warranty null and void. Repair of non-registered products or
products with a lapsed warranty will be performed at customer’s expense. We
strongly recommended that customers ask for an estimate of costs before sending in
their instruments for repair. Cost of packaging and shipping will be charged additionally.
In case of covered warranty claims the product will be shipped back to the customer
free of charge. Shipment to customers residing outside of Germany will take place at
the cost of the customer.
1.1.3 Transfer of warranty
This warranty is exclusive and personal to the original owner and may not be
transferred. Other than Radikal Technologies Deutschland GmbH, no third party
(retailer, etc.) is authorized to promise or perform warranty services. Services other
than ones specified herein are not covered under this warranty
1.1.4 Liability
Claims for additional damages of any kind, including all claims of financial damages
as a result of malfunction of a product, are specifically excluded hereunder. The
liability of Radikal Technologies Deutschland GmbH in all cases is expressly limited
to the purchase price or the adjusted value of the product only. All warranty services
and shipments are performed subject exclusively to Radikal Technologies Deutsch-
land GmbH’general business terms and conditions.
Warranty