43-964.fm Page 1 Monday, August 16, 1999 3:49 PM Cat. No. 43-964A OWNER’S MANUAL Please read before using this equipment.
43-964.fm Page 2 Monday, August 16, 1999 3:49 PM FEATURES Your RadioShack Caller ID System 310 is the latest in telephone caller identification technology. If Caller ID service is available in your area and you subscribe to it, the telephone company sends the caller’s telephone number (and name, if available in your area) and the time of the call between the first and second rings.
43-964.fm Page 3 Monday, August 16, 1999 3:49 PM Time and Date Display — displays the current time and date as provided to Caller ID service subscribers by your local telephone company. Message Received Indicator — flashes when you have received at least one new call you have not reviewed. Long Distance Call Indicator — tells you when it is a long distance call. Contrast Control — lets you adjust the display contrast for the best readability. Built-In Error Checking — ensures accurate information.
3-964.fm Page 4 Monday, August 16, 1999 3:49 PM Easy Installation — the module easily connects to your telephone line so you can quickly begin using it. You can also use the supplied bracket to mount the module on the wall. This module has been tested and found to comply with all applicable UL and FCC standards. Important Information: • To use this module, you must be in an area where Caller ID service is available, and you must subscribe to the service.
43-964.fm Page 5 Monday, August 16, 1999 3:49 PM FCC INFORMATION Your module has been designed to conform to federal regulations, and you can connect it to most telephone lines. However, each module (and each device, such as a telephone or answering machine) that you connect to the telephone line draws power from the line. We refer to this power draw as the module’s ringer equivalence number or REN. The REN is shown on the bottom of the module.
43-964.fm Page 6 Monday, August 16, 1999 3:49 PM Note: You must not connect your module to: • Coin-operated systems • Party-line systems • Most electronic key telephone systems In the unlikely event that your module causes problems on the telephone line, the telephone company normally attempts to notify you in advance. If advance notice is not practical, the telephone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
43-964.fm Page 7 Monday, August 16, 1999 3:49 PM This module complies with the limits for a Class B device as specified in Part 15 of FCC Rules. These limits provide reasonable protection against radio and TV interference in a residential area. However, your module might cause TV or radio interference even when it is operating properly.
43-964.fm Page 8 Monday, August 16, 1999 3:49 PM If your module is not performing as it should, check the connection to the telephone line. Calls are automatically switched and routed through complex equipment, so you might occasionally hear noise on the line. When a call is too noisy, hang up and redial the number. If you still have problems, immediately disconnect the module. If a telephone on the same line works properly, the fault is in the module or its installation.
43-964.fm Page 9 Monday, August 16, 1999 3:49 PM CONTENTS Preparation .......................................................................... Installing Batteries ......................................................... Resetting the Display...................................................... Placing on a Desk, Shelf, or Table ................................. Mounting on a Wall ........................................................ Connecting to the Phone Line .....................................
43-964.fm Page 10 Monday, August 16, 1999 3:49 PM PREPARATION INSTALLING BATTERIES The module requires four AAA batteries for power. For the longest operation, we recommend you use alkaline batteries (such as RadioShack Cat. No. 23-555). Follow these steps to install the batteries. 1. If the phone line is already connected, unplug it from the module. 2. Use a flathead screwdriver to remove the screw from the battery compartment door, then slide off the cover.
43-964.fm Page 11 Monday, August 16, 1999 3:49 PM 3. Before the display dims, place fresh batteries in the compartment as indicated by the polarity symbols (+ and –) marked inside the compartment. (il- Caution: Do not force the batteries into the compartment. 4. Replace the battery compartment cover and secure it with the screw. – The module automatically tests the batteries each time it receives a new call. When + appears on the display or the display dims, replace the batteries.
43-964.fm Page 12 Monday, August 16, 1999 3:49 PM Caution: Always remove old or weak batteries. They can leak chemicals that can damage electronic circuits. Note: When you remove the batteries, even for a short time, the module’s time is lost. However, the caller ID information remains in the module’s memory. RESETTING THE DISPLAY Before you use the module the first time or if the display locks up, use a pointed object such as a straightened paper clip to press RESET on the module’s upper end.
43-964.fm Page 13 Monday, August 16, 1999 3:49 PM PLACING THE MODULE ON A DESK, SHELF, OR TABLE You can place the module directly on a desk, shelf, or table.
43-964.fm Page 14 Monday, August 16, 1999 3:49 PM MOUNTING ON A WALL To mount the module directly on a wall, you need two screws (not supplied) with heads that fit into the keyhole slots on the back of the supplied mounting bracket. 1. Snap the mounting bracket onto the module.
43-964.fm Page 15 Monday, August 16, 1999 3:49 PM 2. Drill two 1/8-inch diameter holes, 1 3/8 inches apart, into the wall. 1 3/8 inches /8 1 inch 3. Thread a mounting screw into each hole, letting the head extend 1/8 inch from the wall.
43-964.fm Page 16 Monday, August 16, 1999 3:49 PM 4. Align the keyhole slots on the back of the mounting bracket with the mounting screws and slide the module downward to secure it.
43-964.fm Page 17 Monday, August 16, 1999 3:49 PM CONNECTING TO THE PHONE LINE The module connects to a modular phone line jack and your telephone. If your telephone wiring does not have a modular phone line jack, you can update the wiring yourself using the necessary jacks and adapters, available at your local RadioShack store. Or, you can have the telephone company update your telephone wiring for you. Notes: • The telephone company charges to install the necessary jacks.
43-964.fm Page 18 Monday, August 16, 1999 3:49 PM (il- 1. Unplug the telephone line cord from your telephone and plug it into the module’s TEL. LINE jack. 2. Plug one end of the supplied line cord into the module’s PHONE jack. 3. Plug the other end of the line cord into the telephone.
43-964.fm Page 19 Monday, August 16, 1999 3:49 PM ADJUSTING THE DISPLAY CONTRAST 1. If the display is showing any call information, continuously press either REVIEW s or REVIEW t until XX CALLS appears on the display. 2. Press and hold either REVIEW s or REVIEW t until CONTRAST:XX appears on the display. 3. Quickly press and (il- (il- release REVIEW s or REVIEW t to increase or decrease the display’s contrast.
43-964.fm Page 20 Monday, August 16, 1999 3:49 PM Notes: • The display goes blank when you set the contrast to 00 and gets completely dark when you set it to 15. • If you increase the contrast higher than CONTRAST: 15 , the display returns to CONTRAST: 00 . If you decrease the contrast lower than CONTRAST: 00 , the display returns to CONTRAST: 15 . 4. When you finish adjusting the display contrast, press DELETE.
43-964.fm Page 21 Monday, August 16, 1999 3:49 PM OPERATION RECEIVING AND STORING CALLS When you receive a call, the module automatically displays and all caller ID information sent by the phone company, including the caller’s telephone number and the call’s time and date. In some areas, the caller’s name is also sent. As it receives calls, the module stores the information in its memory for later recall. The module can store up to 99 incoming number-only calls or 50 incoming name and number calls.
43-964.fm Page 22 Monday, August 16, 1999 3:49 PM REVIEWING CALLS While receiving a call, the module displays the caller’s information and flashes. If you choose not to answer the call, after the caller hangs up, the display shows the caller’s information for an additional 30 seconds. Then the display returns to the time display, and and the message indicator flash until you review your calls. Note: If you do not press any button within 30 seconds, the system returns to the time display.
43-964.fm Page 23 Monday, August 16, 1999 3:49 PM The display shows the total number of calls saved and the number of new calls received since your last review. Repeatedly press REVIEW t to see information about the most recent calls or REVIEW s to see information about previous calls. The module shows the call information. (il- Notes: • If there are no calls stored in the module, NO CALL appears on the display when you press REVIEW.
43-964.fm Page 24 Monday, August 16, 1999 3:49 PM In addition, the module might also display: Indicator x CALL-Fd 24 Information Appears the first time you review call information from someone who has called more than one time from the same number and shows how many times the caller tried to call you. Appears instead of the phone number if the call was forwarded to you by a telephone set to forward all calls using the telephone company’s call forwarding service.
43-964.fm Page 25 Monday, August 16, 1999 3:49 PM Indicator Information CALL Fd BUSY Appears instead of the phone number if the call was forwarded to you by a telephone set to forward busy calls and the number the caller dialed was busy. The phone number of the original caller appears alternately on the display. Appears the first time you review a call’s information #XX Indicates the call number. #01 is always the most recent call.
43-964.fm Page 26 Monday, August 16, 1999 3:49 PM Indicator Information UNKNOWN NAME Appears if the caller is within a Caller ID service area that supplies the phone number, but not the name. PRIVATE NUMBER Appears if the caller chose not to send the phone number. The system first displays the caller’s name, then displays PRIVATE NUMBER. LDC Appears if the call is long-distance.
43-964.fm Page 27 Monday, August 16, 1999 3:49 PM Indicator Information PRIVATE NAME Appears if the caller chose not to send the name. • If only the name is blocked, the system displays the caller’s number. • If both the name and number are blocked, the system alternately displays PRIVATE NAME and PRIVATE NUMBER. ? Appears within the Caller ID information if one or more letters were not properly received. It is normal for this to occasionally happen.
43-964.fm Page 28 Monday, August 16, 1999 3:49 PM Indicator Information –LINE ERROR– Appears if the Caller ID information was garbled. It is normal for this to occasionally happen. If this happens often, contact your local phone service provider and ask them to correct the problem. – MESSAGE – 28 If you subscribe to the phone company’s voice mail service and you have new voice mail, MESSAGE appears and the red indicator flashes. Press DELETE twice after you retrieve the message from the phone company.
43-964.fm Page 29 Monday, August 16, 1999 3:49 PM DELETING CALL INFORMATION When the module’s memory is full, it automatically deletes the oldest call information when a new call arrives. To manually delete a call from memory, repeatedly press REVIEW s or t until the call you want to delete appears on the display. Then quickly press DELETE twice. The call is deleted, and the display shows information for the next call.
43-964.fm Page 30 Monday, August 16, 1999 3:49 PM CARE AND MAINTENANCE Your RadioShack Caller ID System 310 is an example of superior design and craftsmanship. The following suggestions will help you care for the system so you can enjoy it for years. • Keep the system dry. If it gets wet, wipe it dry immediately. • Handle the system gently and carefully. Dropping it can damage its circuit boards and case and can cause it to work improperly.
43-964.fm Page 31 Monday, August 16, 1999 3:49 PM Modifying or tampering with your system’s internal components can cause a malfunction and might invalidate the system’s warranty. If your system is not operating as it should, take it to your local RadioShack store for assistance. If the trouble is harming the telephone lines, the telephone company might ask you to disconnect your system until you have resolved the problem.
43-964.fm Page 32 Monday, August 16, 1999 3:49 PM RadioShack Limited Warranty This telephone product is warranted against manufacturing defects in material and workmanship for one (1) year from the date of purchase from RadioShack company owned stores and authorized RadioShack franchisees and dealers. Within this period bring your RadioShack sales slip as proof-of-purchase date to any RadioShack store.