43-5560.book Page 1 Thursday, January 26, 2006 4:31 PM 5.8 GHz Multi-Handset Expandable Cordless Telephone with Call Waiting / Caller ID 43-5560 Hearing-Aid Compatible — Enables use of the phone with hearing aids that have a T (telephone) switch. Ample Talk and Standby Time — The supplied battery (when fully charged) provides about five hours of talk time or seven days of standby time. Distinctive Ring — Allows you to assign a distinctive ringer to certain memory locations.
43-5560.book Page 2 Thursday, January 26, 2006 4:31 PM CONTENTS Introduction ................................... 3 WHAT’S INCLUDED ..................... 3 Important Information .................... 4 FCC Statement .................................. 4 Surge Protection ................................ 5 Important Safety Instructions ........ 6 Important Caller ID Information ..... 7 Read This Before Installation ............. 7 Installation ..................................... 8 Selecting a Location ....
43-5560.book Page 3 Thursday, January 26, 2006 4:31 PM INTRODUCTION Introduction Thank you for purchasing a RadioShack 5.8 GHz Multi Handset Expandable Cordless Telephone. Unlike other conventional cordless telephones, your telephone supports up to ten handsets on a single telephone line. You can add a handset to any room in your home or office that has an AC outlet. No more running to the other end of the house to answer the phone! You can transfer outside calls to other handsets.
3-5560.book Page 4 Thursday, January 26, 2006 4:31 PM ! IMPORTANT ! • • Your phone operates on standard radio frequencies as allocated by the FCC. It is possible for other radio units operating nearby on similar frequencies to unintentionally intercept your conversation or cause interference. This possible lack of privacy can occur with any cordless phone.
43-5560.book Page 5 Thursday, January 26, 2006 4:31 PM Important Information In the unlikely event that your phone causes problems on the phone line, the phone company can temporarily discontinue your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
43-5560.book Page 6 Thursday, January 26, 2006 4:31 PM IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm.
43-5560.book Page 7 Thursday, January 26, 2006 4:31 PM Important Caller ID Information IMPORTANT CALLER ID INFORMATION To use Caller ID and Call Waiting, you must be in an area where those services are available and you must subscribe to those services through your local phone company.
43-5560.book Page 8 Thursday, January 26, 2006 4:31 PM Ô NOTE Ô If your home has specially wired alarm equipment connected to the telephone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable alarm equipment, contact your telephone company or a qualified installer. INSTALLATION Before using your phone, carefully peel the protective film off the display.
43-5560.book Page 9 Thursday, January 26, 2006 4:31 PM Your telephone connects directly to a modular telephone line jack. If your telephone wiring does not have a modular jack, you can update the wiring yourself using jacks and adapters (available at your local RadioShack store), or have the telephone company update the wiring for you. You must use compatible modular jacks that are compliant with Part 68 of FCC Rules.
43-5560.book Page 10 Thursday, January 26, 2006 4:31 PM 4. Plug the telephone line cord into the telephone outlet. 5. For a wall plate, align the base’s keyhole slots with the wall plate studs and slide the base downward to secure it. To remove, push up a tab on the wall mount adapter as shown. For direct wall mounting, align the base’s keyhole slots with the mounting screws and slide the base downward to secure it.
43-5560.book Page 11 Thursday, January 26, 2006 4:31 PM If you have trouble replacing the battery pack, take the phone to your local RadioShack for assistance. Recharging the Battery Pack • If the battery pack becomes weak during a call, Low Battery flashes. When this happens, you cannot make a call until you recharge the battery pack.! • If the display is blank and the phone does not work, recharge the battery pack. (The battery power might be too low to light the display.
43-5560.book Page 12 Thursday, January 26, 2006 4:31 PM INSTALLING A BELTCLIP To attach the beltclip Insert the beltclip into the holes on each side of the handset. Press down until it clicks. To remove the beltclip Pull either side of the beltclip to release the tabs from the holes. USING A HEADSET You can make or answer calls with handsfree convenience using an optional headset that has a 3/32-inch (2.5-mm) plug. RadioShack has a variety of headsets available.
43-5560.book Page 13 Thursday, January 26, 2006 4:31 PM DISPLAY AND ICONS Example of the standby mode display Ringer off icon (when the ringer is off)/ day of the week and time / battery icon Handset ID and Banner Number of new Caller ID calls received (If there are no new Caller ID messages, the Handset ID appears here.) 570 # *CPFUGV 0GY %+& 4'&+#. /'07 Appears During ICON DESCRIPTION Standby/ Talk Battery icons indicate the handset battery status.
43-5560.book Page 14 Thursday, January 26, 2006 4:31 PM SOFT KEY FUNCTION Ô NOTES Ô Soft Key Function • The soft keys will not appear while the handset is charging. • Standby Mode - The handset is not in use and talk/FLASH has not been pressed. “Soft” keys are keys that change function during the operation of the phone. There are three soft keys on each handset.
43-5560.book Page 15 Thursday, January 26, 2006 4:31 PM MAIN MENU OPTIONS Your phone has five main menu options: DirectLink Mode, Room/Baby Monitor, Handset Setup, Global Setup and Deregister HS. Ô Ô NOTES Ô • For Global Setup and Deregister HS menu options, make sure the line is not in use and the handsets are within range of the base. • Main menu flow chart is provided on page 52. DEFAULT SETTINGS The default settings set from the factory match the features that most people use.
43-5560.book Page 16 Thursday, January 26, 2006 4:31 PM SETTING MENU OPTIONS USING THE INTERFACE Below are some tips for using the software interface on your phone. • Press the MENU soft key to access the main menu. • Use VOL/RING/ or VOL/RING/ to scroll through options. • Press the OK soft key to make a selection. • Press the BACK soft key to return to the previous screen. • Press end to exit the menu. DirectLink Mode Ô NOTE Ô You must have at least two handsets to use Direct Link Mode.
43-5560.book Page 17 Thursday, January 26, 2006 4:31 PM Room/Baby Monitor This feature allows you to monitor sounds in another room. Place the handset in the room you wish to monitor; it will function as a microphone. A second handset can be set to function as a remote speaker, allowing you to monitor sounds in the room. Ô Ô NOTE Ô This feature only works when the handset(s) is within the range of the base. Using Room/Baby Monitor 1. Press the MENU soft key and select the Room Monitor menu.
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43-5560.book Page 19 Thursday, January 26, 2006 4:31 PM memory locations. Switching the setting to Distinctive Ring Off disables distinctive ringing: all incoming calls will have a normal ring tone. Switching to Distinctive Ring On activates all programmed distinctive ring memory locations. 1. Press the MENU soft key. Select the Handset Setup menu, and then the Distinctive Ring submenu. 2. Press VOL/RING/ or VOL/RING/ select On or Off. to 3. Press the OK soft key. You will hear a confirmation tone.
43-5560.book Page 20 Thursday, January 26, 2006 4:31 PM Setting the True Banner True Banner lets you customize the name your handset displays. The name will be displayed on the LCD screen during Standby Mode, Intercom, Intercom Hold, Room Monitor and Copy Phonebook operation. The banner name will be displayed on the receiving handset as well. 1. Press the MENU soft key. Select the Handset Setup menu, and then the Banner submenu. 2.
43-5560.book Page 21 Thursday, January 26, 2006 4:31 PM 2. Press VOL/RING/ or VOL/RING/ to adjust the contrast of the LCD (10 levels). 3. Press the OK soft key. You will hear a confirmation tone. Setting the Key Touch Tone Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off. 1. Press the MENU soft key. Select the Handset Setup menu and then the Key Touch Tone submenu. 2. Press VOL/RING/ or VOL/RING/ select On or Off. to 3. Press the OK soft key.
43-5560.book Page 22 Thursday, January 26, 2006 4:31 PM Setting Day and Time Day & Time sets the day and time of your display. 1. Press the MENU soft key. Select the Global Setup menu, and then the Day & Time submenu option. 2. Press VOL/RING/ or VOL/RING/ to select the day of the week, and then the soft key. 3. Press VOL/RING/ or VOL/RING/ to set hour, and then press the soft key. 4. Press VOL/RING/ or VOL/RING/ to set minute, and then press the soft key. 5.
43-5560.book Page 23 Thursday, January 26, 2006 4:31 PM Setting the Area Code If you enter a 3-digit area code number in the “Area Code” option, your local area code does not appear in the Caller ID message. For calls received from outside your local area code, you will see a full 10digit number. Ô 1. Press the MENU soft key. Select the Global Setup menu, and then the Area Code submenu. 2. Press the number keypad (0-9) to enter a 3-digit area code. 3. Press the OK soft key.
43-5560.book Page 24 Thursday, January 26, 2006 4:31 PM Setting Voice Mail Tone Voice Mail Tone sets the voice mail tone. If your service does not support SDT message signal, set your VMWI (Visual Message Waiting Indicator) not to detect SDT message signal. 1. Press MENU soft key. Select the Global Setup menu, and then the Voice Mail Tone Submenu. 2. Press VOL/RING/ or VOL/RING/ to set the voice message indication (SDT message signal) to On or Off. 3. Press the OK soft key.
43-5560.book Page 25 Thursday, January 26, 2006 4:31 PM Ô NOTES Ô • To set Auto talk, see “Setting the Auto Talk” on page 19, or to set Anykey Answer see “Setting the Anykey Answer” on page 19. • The handset microphone is located at the bottom of the handset. Position yourself as near to the handset as possible and speak clearly. • If the line is in use by another handset(s), Line In Use appears in the display of all registered handset’s display that are not in use.
43-5560.book Page 26 Thursday, January 26, 2006 4:31 PM From the Handset Making and Receiving Calls Normal conversation Ô NOTES Ô Placing a Call on Hold • While a call is on hold, CIDCW can not be received. • If you leave a call on hold for more than ten seconds, the display screen will read, Line On Hold. Redialing a Call • If the number exceeds 32 digits, only the first 32 digits are retained in redial memory. • If the redial memory is empty, you will hear a beep.
43-5560.book Page 27 Thursday, January 26, 2006 4:31 PM Making and Receiving Calls 2. Press VOL/RING/ or VOL/RING/ repeatedly to display the number to be deleted. 3. Press the DELETE soft key. 4. Press VOL/RING/ choose Yes. or VOL/RING/ to 5. Press the OK soft key. The redialed number is deleted. Storing a Redial Record 1. With the phone in standby mode, press the REDIAL soft key. 2. Press VOL/RING/ or VOL/RING/ repeatedly to display the number to be stored. 3. Press the STORE soft key.
43-5560.book Page 28 Thursday, January 26, 2006 4:31 PM TEMPORARILY MUTING RINGER Making and Receiving Calls Ô NOTE Ô While charging a handset, you can not mute the ringer tone for the handset. THE You can mute the ringer individually on a handset. When the phone is ringing, pressing the MUTE soft key on the handset you want to mute. This mute will last for the current incoming call only. The ringer tone will return to the previous setting on the next incoming call.
43-5560.book Page 29 Thursday, January 26, 2006 4:31 PM PRIVACY MODE Making and Receiving Calls Privacy mode prevents interruption from other registered handsets. This works only when the phone is in use. Press the PRIVACY soft key on the handset during talk mode. Privacy Mode On and appear in the display. To exit Privacy Mode, press the PRIVACY soft key again. Privacy Mode Off appears. THREE-WAY CONFERENCING The phone permits three-way conversations between two handsets and an outside line. 1.
43-5560.book Page 30 Thursday, January 26, 2006 4:31 PM Ô NOTEÔ Making and Receiving Calls You must subscribe to voice mail service from your telephone company in order to use this feature. The voice mail service company will provide you with the access number. USING ONE TOUCH VOICE MAIL ACCESS If you subscribe to voice mail service, you can use your phone to access your voice mailbox. The new message LED flashes whenever you have messages waiting in your voice mailbox.
43-5560.book Page 31 Thursday, January 26, 2006 4:31 PM PHONEBOOK The Phonebook allows you to dial a number using just a few key presses. Your phone stores names/numbers in the phonebook memory location, and you can search names in alphabetical order. You have a total of 100 locations that can be used for the phonebook (including the speed dials) and Caller ID messages. STORING PHONE NUMBERS, NAMES, DISTINCTIVE RINGS, AND SPEED DIALS 1. When the phone is in standby mode, press .
43-5560.book Page 32 Thursday, January 26, 2006 4:31 PM Ô NOTES Ô Storing Phone Numbers, Names, Distinctive Rings, and Speed Dial • The pause key counts as one digit. Pressing the PAUSE soft key, more than once increases the length of the pause between numbers. Each pause represents a two second delay. If you choose not to store a “Distinctive Ring”, simply select the “No Selectn” option. • Selecting a speed dial location where a number is already stored, releases the old number’s speed dial setting.
43-5560.book Page 33 Thursday, January 26, 2006 4:31 PM If you make a mistake while entering a name, use*/tone/< or #/> to move the cursor to the incorrect character. Press the DELETE soft key to erase the wrong character, and then enter the correct character. To delete all characters, press and hold the DELETE soft key. For example, to enter Movies: 1. When the phone is in standby mode, press . 2. Press the STORE soft key, Store/ Edit Name appears. 3.
43-5560.book Page 34 Thursday, January 26, 2006 4:31 PM 2. Press VOL/RING/ or VOL/RING/ , or the number keypad to scroll through the phonebook locations. Phonebook locations appear in alphabetical order (from first to last when you press VOL/RING/ , from last to first when you press VOL/RING/ ). You can also use letters on the number keys to select the first letter of the desired name. Press a number key (2-9 and 0) once for the first letter, press twice for the second letter, and so on.
43-5560.book Page 35 Thursday, January 26, 2006 4:31 PM From Talk Mode 1. Press talk/FLASH or SPEAKER. 2. View the phonebook location to dial (see “Viewing the Phonebook” on page 33). 3. Press the DIAL soft key. The number in the displayed phonebook location is dialed. 4. To hang up press end. SPEED DIALING EDITING OR ERASING A Phonebook If you store a phone number in a speed dial memory location (ten locations: SPD1 SPD0), you can use the speed dialing feature.
43-5560.book Page 36 Thursday, January 26, 2006 4:31 PM 3. Press the OK soft key. You will hear a confirmation tone. Deleting the Stored Data 1. When the phonebook location to be deleted appears, press the DELETE soft key. Delete Memory? appears. 2. Press VOL/RING/ or VOL/RING/ move the pointer to Yes. to 3. Press the OK soft key. You will hear a confirmation tone. Deleted! appears in the display.
43-5560.book Page 37 Thursday, January 26, 2006 4:31 PM If you select One Memory, press VOL/ RING/ or VOL/RING/ , or the number key (2-9 and 0) to select the phonebook location you want to export and then press the COPY soft key. 5. The phonebook locations will be transferred to the handset. Copying and the receiving handset name appear. When the transfer is completed Done! appears on the handset. CHAIN DIALING The memory locations in the handset are not limited to phone numbers.
43-5560.book Page 38 Thursday, January 26, 2006 4:31 PM Ô NOTES Ô • If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear. • When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.) • When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.
43-5560.book Page 39 Thursday, January 26, 2006 4:31 PM When you pick up the phone, the display changes to Talk. (If Auto Talk feature is set to on.) VIEWING THE CALLER ID LIST The Caller ID list stores information for incoming calls - even unanswered calls. You can store 100 Caller ID messages and Phonebook locations (including Speed Dials) in total. You can view the Caller ID list during a call or when the phone is in standby mode. ! 1. Press CID. The summary screen appears.
43-5560.book Page 40 Thursday, January 26, 2006 4:31 PM DELETING MESSAGE A CALLER ID Deleting Information from the Caller ID List Ô NOTE Ô Once the Caller ID data has been deleted, the information cannot be retrieved. 1. When the phone is in standby mode, view the Caller ID information to be deleted (see “Viewing the Caller ID List” on page 39). Ô 2. Press the DELETE soft key Delete Caller ID appears. 3. Press VOL/RING/ choose Yes. or VOL/RING/ to 4. Press the OK soft key.
43-5560.book Page 41 Thursday, January 26, 2006 4:31 PM 2. Press talk/FLASH or SPEAKER. The displayed phone number dials automatically. From Talk mode 1. Press talk/FLASH or SPEAKER. 2. View the Caller ID message you want to dial (see “Viewing the Caller ID List” on page 39). 3. Press the DIAL soft key. The displayed phone number will be dialed. Long Distance calls and Area Code Setting/Cancellation Ô NOTES Ô • When a long distance call has been set, 1 appears in the display.
43-5560.book Page 42 Thursday, January 26, 2006 4:31 PM Ô NOTES Ô • To activate features, select CW On/CWDX On in the CIDCW option. See “Setting CIDCW (Caller ID on Call Waiting)” on page 22. • You can also answer a waiting call immediately by pressing talk/FLASH, the first caller will be placed on hold. To return to the original caller, press talk/ FLASH again. • If you don’t press a key within 30 seconds while in the operation, the phone goes back to the original call.
-5560.book Page 43 Thursday, January 26, 2006 4:31 PM Expanding Your Phone EXPANDING YOUR PHONE Ten Multi-Handsets Expandability Your phone supports up to ten handsets including the handsets supplied with your phone. You can now place a fully- featured cordless handset anywhere AC power is available to connect the handset charger. ! With extra handset(s), you can perform • Three-way conference (two handsets and an outside line).
43-5560.book Page 44 Thursday, January 26, 2006 4:31 PM Ô NOTES Ô Expanding Your Phone • All of the handsets ring when a call is received. • An extra handset can be registered when the main base is in standby mode. REGISTER THE HANDSET THE BASE TO If you purchase an extra handset, you need to register the handset to the base before use. Only one handset can be registered at a time. Ô Handsets supplied with the phone are registered to the base by the factory.
43-5560.book Page 45 Thursday, January 26, 2006 4:31 PM Expanding Your Phone 2. Press the ENTER soft key to enter DirectLink mode. You will hear a confirmation tone, and DirectLink Mode Complete appears. 3. Press the DirectLink soft key. 4. Select the handset to which you wish to DirectLink with by pressing the number keys (1-9, 0). Your handset will then page the other handset. 5.
43-5560.book Page 46 Thursday, January 26, 2006 4:31 PM To Cancel intercom press the CANCEL soft key on the initiating handset. Expanding Your Phone 3. On the receiving handset, to answer the call, press talk/FLASH, INTCM/ HOLD, or the ANSWER soft key. Or press any number key,*/tone/< or #/> (when Anykey Answer is on), or pick up the handset from the cradle (when Auto Talk is on). 4. To hang up the intercom call, press end or the END soft key on either handset.
43-5560.book Page 47 Thursday, January 26, 2006 4:31 PM To locate a misplaced handset, press PAGE on the base when the phone is in standby mode. All registered handsets beep for 60 seconds, and Paging appears on the handset display. To cancel paging, press any key on the handset or PAGE on the base. Ô Ô NOTE Ô If the battery pack is completely drained, the handset will not beep when paging.
43-5560.book Page 48 Thursday, January 26, 2006 4:31 PM TROUBLESHOOTING If your phone is not performing to your expectations, please try these simple steps first Symptom Suggestion • Make sure the AC adapter is plugged into the base and wall outlet. The CHARGE LED won’t • Make sure the handset is properly seated in the illuminate when the handset cradle. is placed in the cradle. • Make sure the charging contacts on the handset are clean. The audio sounds weak.
43-5560.book Page 49 Thursday, January 26, 2006 4:31 PM Suggestion Severe noise interference. • Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances. • Move to another location or turn off the source of interference. The Caller ID does not display. • The handset was picked up before the second ring. • The call was placed through a switchboard.
43-5560.book Page 50 Thursday, January 26, 2006 4:31 PM CARE Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store the phone only in normal temperature environments. Handle the phone carefully; do not drop it. Keep the phone away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new. SERVICE AND REPAIR If your phone is not performing as it should, take it to your local RadioShack store for assistance.
This erases all the handset registration data on the base, not limited to the handset you placed at Step 5 above. You need to register other handset(s) also. First de-register the handset as in Step 1 above, and then place it on the base. If you have trouble in de-registration, take your base and handset (including extra handset(s) if you have) to your local RadioShack or call 1-800-The Shack (843-7422) for assistance.
43-5560.book Page 52 Thursday, January 26, 2006 4:31 PM MAIN MENU FLOW CHART From standby mode 570 # *CPFUGV 0GY %+& 4'&+#. MENU &KTGEV.KPM /QFG 4QQO /QPKVQT *CPFUGV 5GVWR $#%- /'07 $#%- &KTGEV.KPM /QFG 4QQO /QPKVQT *CPFUGV 5GVWR 1- $#%- $#%- OK OK 6Q GPVGT &KTGEV.
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43-5560.book Page 56 Thursday, January 26, 2006 4:31 PM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.