43-745.fm Page 1 Friday, August 13, 1999 2:16 PM Cat. No. 43-745 OWNER’S MANUAL Please read before using this equipment.
43-745.fm Page 2 Friday, August 13, 1999 2:16 PM FEATURES Your TAD-1005 Multi-User Digital Telephone Answering System is a sophisticated, fully digital message center that groups recorded messages for up to four different users. The caller can choose to leave a message for a specific person or department. Or, you can record six announce-only messages for callers to hear. Fully digital means the TAD stores all messages on a computer chip.
43-745.fm Page 3 Friday, August 13, 1999 2:16 PM Call Screening — lets you listen as a caller leaves a message so you can decide whether or not to answer the call. Memo Recording — lets you leave messages for yourself or others in your home or office. Two-Way Recording — lets you record both sides of your phone conversation. Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.
3-745.fm Page 4 Friday, August 13, 1999 2:16 PM READ THIS BEFORE INSTALLATION We have designed your TAD to conform to federal regulations, and you can connect it to most telephone lines. However, each device that you connect to the phone line draws power from the line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN is shown on the bottom of your TAD. If you are using more than one device on the line, add up all the RENs.
43-745.fm Page 5 Friday, August 13, 1999 2:16 PM CONTENTS Installation ............................................................................................................ 6 Installing the Backup Battery .......................................................................... 6 Connecting the AC Adapter ............................................................................ 7 Connecting to the Telephone Line .................................................................. 7 Preparation ...
43-745.fm Page 6 Friday, August 13, 1999 2:16 PM INSTALLATION Select a location for the TAD that is near a telephone jack and an AC outlet and is not in the way of normal activities. Replace the battery if LO appears while the AC adapter is properly connected. INSTALLING THE BACKUP BATTERY If the AC power fails or you unplug the TAD, a 9V backup battery (not supplied) saves the message groups, message counts, and the settings for the day, time, and security code.
43-745.fm Page 7 Friday, August 13, 1999 2:16 PM CONNECTING THE AC ADAPTER Caution: You must use a Class II AC adapter that supplies 9 volts of power, delivers at least 300 milliamps, and has a plug that properly fits the TAD’s 9V DC jack with its center tip set to negative. The supplied adapter meets these specifications. Using an adapter that does not meet these specifications could damage the adapter and the TAD. CONNECTING TO THE TELEPHONE LINE 1.
43-745.fm Page 8 Friday, August 13, 1999 2:16 PM PREPARATION Complete the procedures in this section before you set the TAD to answer calls. Note: The keypad is located under the cover on the front of the TAD. Lift the cover to access the keys. SETTING THE DAY AND TIME Follow these steps to set the current day and time so the TAD will record the day and time each memo and phone message is recorded. 1. When CL flashes on the display, press PGM/DEL. The answer indicator flashes. 3.
43-745.fm Page 9 Friday, August 13, 1999 2:16 PM SETTING THE MAILBOX SECURITY CODES Resetting a Mailbox Security Code To access each mailbox, you must enter a 2-digit mailbox security code. The security codes for Mailboxes 1, 2, 3, and 4 are preset to 01, 02, 03, and 04, respectively. If you forget a mailbox security code, you can reset each mailbox’s code to its default (01, 02, 03, or 04). Follow these steps to change a mailbox security code.
43-745.fm Page 10 Friday, August 13, 1999 2:16 PM SETTING THE NUMBER OF RINGS RECORDING ANNOUNCEMENTS The TAD is preset to sound 4 rings before it answers the first call. Follow these steps to change the number of rings (from 1-9). After recording its first call, the TAD answers after 2 rings.
43-745.fm Page 11 Friday, August 13, 1999 2:16 PM For example: “You have reached the Jones residence. We are unable to come to the phone right now, but you may press: 1 to leave a message for John, 2 to leave a message for Mary, 3 to leave a message for Susan, 4 to leave a message for Paul, or just wait for the beep, then leave your message.” If you are recording an announcement for a business, you might use: Note: The outgoing message must be at least 2 seconds long for proper remote operation. 3.
43-745.fm Page 12 Friday, August 13, 1999 2:16 PM Recording the Memory Full Announcement Checking the Memory Full Announcement The TAD has a built-in memory full announcement. When the memory becomes full and the TAD can no longer record messages, the TAD announces “The memory is full.” To listen to your own memory full announcement, press OGM, then press 1M/3M immediately. Follow these steps if you want to record your own memory full announcement.
43-745.fm Page 13 Friday, August 13, 1999 2:16 PM BASIC OPERATION Be sure you complete the procedures in “Installation” and “Preparation” before you begin using the TAD. SETTING THE TAD TO RECORD MESSAGES For a Single User SETTING THE TAD TO ANSWER CALLS Press ON/OFF. 0 appears on the display. When the answer indicator is lit, the TAD is set to answer calls. After the TAD answers a call, the outgoing announcement plays and the TAD sounds a beep.
43-745.fm Page 14 Friday, August 13, 1999 2:16 PM • If the TAD answers when the memory is full, it plays the memory full announcement and beeps, waits 7 seconds for any remote operation commands (see “Using Remote Operation Commands”), then hangs up. The TAD cannot record additional messages until you delete some of the old ones (see “Saving/Deleting Messages”).
43-745.fm Page 15 Friday, August 13, 1999 2:16 PM USING THE ANNOUNCEMENT-ONLY FEATURE With the announcement-only feature turned on, you can leave an initial phone answering message and a menu of five additional messages for callers to hear. Callers cannot leave messages, but they can select the announcements they want to hear. Each announcement can be up to either 1 or 3 minutes (see “Setting the Message Length”).
43-745.fm Page 16 Friday, August 13, 1999 2:16 PM 4. Press ON/OFF to stop playback, or wait until the TAD finishes playing back the announcement. Deleting an Announcement To delete an announcement, press PGM/DEL while the announcement is playing. SCREENING CALLS To screen your calls, let the TAD answer all calls for you, and listen to the caller’s message through the TAD’s speaker. If you decide to answer the call, pick up any phone connected to the same phone line as the TAD.
43-745.fm Page 17 Friday, August 13, 1999 2:16 PM To save the messages, see “Saving/ Deleting Messages.” To replay the general messages, simply press PLAY again. To play back a memo (see “Recording a Memo”), press and release MEMO . To play back a 2-way phone conversation (see “Recording a 2-Way Phone Conversation”), press and release 2WAY. Playing Mailbox Messages Follow these steps to play the messages in a particular mailbox. 1. Press MAILBOX MODE. answer indicator flashes. The 2.
43-745.fm Page 18 Friday, August 13, 1999 2:16 PM To save all memos, press SAVE, then press MEMO. by 1 and flashes to indicate a memo has been stored. To save all 2-way recordings, press SAVE , then press 2-WAY. To play back a memo, see “Playing Messages.” To delete all incoming messages, press PGM/DEL, then press PLAY. To delete all memos, press PGM/DEL, then press MEMO. To delete all 2-way recordings, press PGM/DEL , then press 2-WAY. RECORDING A MEMO Memos are recorded in the general message area.
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43-745.fm Page 20 Friday, August 13, 1999 2:16 PM USING REMOTE COMMANDS Note: The TAD automatically resets to answer calls after remote operation, but does not automatically delete messages you played by remote. Follow these steps to operate the TAD from a remote touch-tone phone. 1. Dial your phone number. 2. When the outgoing announcement begins, press *. The announcement stops, and the TAD beeps. 3. Press * again and enter the 2-digit remote operation security code. (See “List of Remote Commands.
43-745.fm Page 21 Friday, August 13, 1999 2:16 PM List of Remote Commands Use these keys on a touch-tone phone or pocket tone dialer to operate the TAD when you are away from your home or office. Number 1 Press To: Play memo messages. Play messages. Within 7 seconds, enter the mailbox number, then enter the 2-digit mailbox security code. • If the mailbox feature is not used, the TAD plays back the general messages.
43-745.fm Page 22 Friday, August 13, 1999 2:16 PM PROBLEM-SOLVING We do not expect you to have any problems with your TAD, but if you do, try these suggestions. If the TAD still doesn’t operate as you think it should, take the TAD to your local Radio Shack store for assistance. Problem Cause The TAD records a dial tone, siren, beeping, or an operator’s voice instead of a caller’s message.
43-745.fm Page 23 Friday, August 13, 1999 2:16 PM Problem Cause You entered an incorrect remote security code. Carefully re-enter your remote security code. If the TAD fails to respond, the security code might have reset to the default code. Enter the default remote security code (00). AC power failure. Make sure that AC power is restored and the 9V DC adapter is properly connected to the TAD and the AC outlet. The OGM is too short to allow remote access. Record a new OGM at least 2 seconds long.
43-745.fm Page 24 Friday, August 13, 1999 2:16 PM RESETTING THE TAD If the TAD hangs up for an unknown reason, you might need to reset it. Important: Resetting the TAD deletes all recorded messages (including any outgoing announcements), date and time settings, number of rings, message length, and all mailbox and remote operation codes. Use a pointed object, such as a straightened paper clip, to press RESET. The TAD counts down from 59 to 0 as it resets.
43-745.fm Page 25 Friday, August 13, 1999 2:16 PM CARE AND MAINTENANCE Your TAD-1005 Multi-User Digital Telephone Answering System is an example of superior design and craftsmanship. The following suggestions will help you care for the TAD so you can enjoy it for years. Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Handle the TAD gently and carefully.
43-745.fm Page 26 Friday, August 13, 1999 2:16 PM THE FCC WANTS YOU TO KNOW In the unlikely event that your TAD causes problems on the phone line, the phone company can temporarily disconnect your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
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43-745.fm Page 28 Friday, August 13, 1999 2:16 PM Limited One-Year Warranty This product is warranted by Radio Shack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from Radio Shack companyowned stores and authorized Radio Shack franchisees and dealers.
