43-795.fm Page 1 Monday, August 16, 1999 9:07 AM Cat. No. 43-795 OWNER’S MANUAL Please read before using this equipment.
43-795.fm Page 2 Monday, August 16, 1999 9:07 AM FEATURES Your TAD-795 Digital Telephone Answering System is a sophisticated, fully digital message center that records messages for up to four different users. The caller can choose to leave a message for a specific person or department. The TAD (telephone answering device) stores all messages on a computer chip. This gives you advanced capabilities over tape-based answering machines. For example, you can delete an individual message while saving the rest.
43-795.fm Page 3 Monday, August 16, 1999 9:07 AM LED Message Counter — shows the number of messages the TAD has recorded. Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture. Programmable Remote Operation Security Code — lets you set your own security code for remote operation. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. Remote Answer-On — lets you turn on the TAD from a remote location even when it is not set to answer calls.
3-795.fm Page 4 Monday, August 16, 1999 9:07 AM READ THIS BEFORE INSTALLATION Your TAD-795 conforms to federal regulations, and you can connect it to most telephone lines. However, each device that you connect to the phone line draws power from the line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN is shown on the label on the bottom of your TAD. If you are using more than one device on the line, add up all the RENs.
43-795.fm Page 5 Monday, August 16, 1999 9:07 AM CONTENTS Preparation .............................................................................................................. Connecting to the Telephone Line ...................................................................... Connecting the AC Adapter ................................................................................ Installing a Backup Battery .................................................................................
43-795.fm Page 6 Monday, August 16, 1999 9:07 AM PREPARATION Select a location for the TAD that is near a modular telephone line jack and an AC outlet, and is not in the way of normal activities. CONNECTING TO THE TELEPHONE LINE CONNECTING THE AC ADAPTER Caution: The supplied AC adapter was designed specifically for your TAD-795. Use only the supplied adapter. AC 9V Notes: • Your TAD connects directly to a modular telephone line jack.
43-795.fm Page 7 Monday, August 16, 1999 9:07 AM INSTALLING A BACKUP BATTERY Replace the battery when Lo appears. Cautions: If AC power fails or you unplug the TAD, a 9V backup battery (not supplied) saves the message groups, message counts, and the settings for the day, time, and security code. We recommend you use an alkaline battery, such as RadioShack Cat. No. 23-553. • Before you replace the battery, be sure the TAD is properly connected to AC power.
43-795.fm Page 8 Monday, August 16, 1999 9:07 AM 1. Hold down TIME SET until a number from 1–7 (the day of the week) appears and the TAD announces the currently set day. 2. To change the day of the week, repeatedly press REPEAT to move backward or SKIP to move forward until the TAD announces the desired day of the week. 3. Press TIME SET. The TAD announces the preset hour. 4. To change the hour, repeatedly press REPEAT or SKIP. 5. Press TIME SET. The TAD announces the preset minute. 6.
43-795.fm Page 9 Monday, August 16, 1999 9:07 AM 1. To record the OGM 1 (or OGM 2) message, hold down OGM 1 (or OGM 2) until the TAD beeps and the timer starts counting. SETTING THE NUMBER OF RINGS Set the ring select switch to 2, 4, 7,or TS to set how long the TAD waits before it answers a call (2 rings, 4 rings, 7 rings or toll-saver). Note: As soon as the TAD beeps, release OGM 1 (or OGM 2) quickly. Otherwise, the TAD records a “pop” sound at the beginning of the outgoing message. 2.
43-795.fm Page 10 Monday, August 16, 1999 9:07 AM BASIC OPERATION SETTING THE TAD TO ANSWER CALLS INCOMING MESSAGE RECORDING After you have recorded an outgoing message, you can set the TAD to answer calls. When the TAD is set to answer calls using OGM 1, it plays the outgoing message, then beeps. The caller can then record a message up to 60 seconds long. To set the TAD to answer calls, press ANSWER .
43-795.fm Page 11 Monday, August 16, 1999 9:07 AM Notes: • The maximum recording capacity is 48 minutes or 59 messages. • Many local phone companies use calling party control (CPC) to signal that the caller has hung up. Your TAD recognizes a CPC signal and releases the line. If the TAD records phone company messages or dial tones, your local phone company probably does not use CPC. SCREENING CALLS To screen calls, let the TAD answer them, then listen to the caller’s message through the TAD’s speaker.
43-795.fm Page 12 Monday, August 16, 1999 9:07 AM After all messages play, the TAD says, “End of messages.” To replay a message during playback, press REPEAT. The current message starts again from the beginning. To return to a previous message, hold down REPEAT until you see the desired message number. To skip to the next message, press SKIP. To pause during playback, press the selected mailbox button. PA (pause) appears. To resume playback, press the mailbox button again within 60 seconds.
43-795.fm Page 13 Monday, August 16, 1999 9:07 AM RECORDING A MEMO A memo is a message you can record at the TAD for yourself or others. You can record memos of up to 60 seconds long in any of the mailboxes. Memos are stored with incoming messages, and are replayed the same way (see “Playing Messages” on Page 11). Follow these steps to record a memo. 1. Press MEMO. appears, the TAD beeps, and all of the mailbox indicators flash. 2.
43-795.fm Page 14 Monday, August 16, 1999 9:07 AM USING CALL BREAKTHROUGH 3. Repeatedly press SKIP or REPEAT to set the first digit, then press STOP. The second digit appears. If you screen your calls but want to know when calls come in from certain people, give them your call breakthrough (CBT) code. 4. Repeatedly press SKIP or REPEAT to set the second and third digits, pressing STOP after each digit. The TAD beeps and announces the new CBT code.
43-795.fm Page 15 Monday, August 16, 1999 9:07 AM REMOTE OPERATION While you are away from your home or office, you can use a touch-tone phone or a pulse (rotary) phone with a pocket tone dialer to enter your remote operation security code and do any of the following: • set the TAD to answer calls • listen to your messages • record a new announcement • record a memo • delete messages USING REMOTE COMMANDS Follow these steps to operate the TAD remotely. 1. Dial your phone number. 2.
43-795.fm Page 16 Monday, August 16, 1999 9:07 AM Remote Commands Press: 00 01 02 To: Set the TAD to not answer calls. It beeps and says “Answer off.” Set the TAD to answer calls. It beeps, says “Answer on” and plays OGM 1. If no OGM 1 is recorded, it says “You have no announcement one.” Press 81 to record OGM 1. Set the TAD to announce only. It beeps, says “Announce only,” and plays OGM 2. If no OGM 2 is recorded, it says “You have no announcement two.” Press 91 to record OGM 2.
43-795.fm Page 17 Monday, August 16, 1999 9:07 AM TROUBLESHOOTING We do not expect you to have any problems with your TAD-795, but if you do, try these suggestions. Problem The incoming message is incomplete. Remedy Be sure the memory is not full. The incoming message is unclear. Be sure VOLUME is set to the desired sound level. Check all phone line connections. The TAD does not answer after two, four, or seven rings. Be sure the TAD is set to answer calls. Check all phone line connections.
43-795.fm Page 18 Monday, August 16, 1999 9:07 AM CARE AND MAINTENANCE Your RadioShack TAD-795 Digital Telephone Answering System is an example of superior design and craftsmanship. The following suggestions will help you care for your TAD-795 so you can enjoy it for years. Keep the TAD-795 dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Use and store the TAD-795 only in normal temperature environments.
43-795.fm Page 19 Monday, August 16, 1999 9:07 AM THE FCC WANTS YOU TO KNOW In the unlikely event that your TAD causes problems on the phone line, the phone company can temporarily disconnect your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
43-795.fm Page 20 Monday, August 16, 1999 9:07 AM Limited One-Year Warranty This product is warranted by Radio Shack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from Radio Shack companyowned stores and authorized Radio Shack franchisees and dealers.
