Specifications
Copyright 2014 Carl Bright Inc. All Rights Reserved
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12. BLOODHOUND TROUBLESHOOTING TIPS
Problem Troubleshooting Tip
How do I turn off the
alarm horn?
If there is an alarm condition, the Brain Board will display the problem. This alarm is
accompanied with an audible alarm tone. To mute the alarm tone, press the
Enter/Mute key. This will place the alarm in a muted state for ten (10) minutes (600
seconds). Pressing the Enter/Mute key a second time defeats the audible alarm
and the rolling display at the bottom right of the Bloodhound display screen will
show ALARM OFF. Pressing the Enter/Mute key a third time will display “ALARM
ON”. Hitting the Enter/Mute key does not turn off any alarms but rather mutes the horn
for a given amount of time. If ALARM OFF is selected, the horn will not sound.
High Temperature
Alarm triggered
Unblock the cooling air intake (on end) or exhaust (on bottom) or replace clogged air
filter
Need to set static IP
address on Ethernet
connection
First connect your Bloodhound to the local LAN. On the USB key there is a program
called Bloodhound_IP_Setup.exe. After running this on a computer that is also
connected to the LAN, you should see in the right panel, a Netburner
number. Highlight this and click on launch webpage. From the webpage, at the top,
click on static instead of DHCP and include the IP address.
BH not connecting to
internet
Internal BH Netburner card must be set to 115200 baud, and not have the same IP
setting as the external NetburnerEX (if present)
Need to set up 3G
(cell) data service
In order for the 3G modem to operate, there a configuration procedure that must be
implemented: 1. An operational SIM (Subscriber ID Module) card must be inserted into
the 3G modem correctly. (The SIM card must have 3G connectivity activated through
the subscription service.); 2. The Bloodhound has to set up the 3G modem according
to the subscription service. After an activated SIM card is inserted into the 3G modem,
setting Register 55 to the correct value and then setting Register 123 will tell the
Bloodhound to set up the 3G modem to the user’s subscription carrier. (See detailed
descriptions of Register 55 and Register 123 settings in Manual Appendix B.) A
discussion of methods of setting registers is included in Manual Section 9. To set up
the Bloodhound system for a subscription carrier, first set Register 55 to the
appropriate number from the list below. 1 - Cingular/New ATT system (default, most
popular); 2 - Old ATT system "PROXY"; 3 - Old ATT system "INTERNET"; 4 - Old ATT
system "PUBLIC"; 5 - T-Mobile; 6 - Cellular One. After setting register 55, set Register
123 to 1. This will tell the Bloodhound that you have set Register 55, and that it is to
take the selection and set up the modem for the user’s cellular carrier. (After the
Bloodhound is finished configuring the 3G modem, it will then reset Register 123 back
to 0.) The user can then monitor the connection using the lower right hand corner of
the LCD screen. It is important to watch for the RSSI, CN and NC messages. The
RSSI stands for Received Signal Strength Indicator and goes from 0 to 100%. When
using the 3G modem, CN indicates a current connection to the server and NC
indicates no connection. VERY IMPORTANT! Check the registry settings at 114
through 117 for the proper IP address and 118 and 119 for the proper port numbers
associated with that Bloodhound serial number.
3G connection issues
If the Bloodhound LCD says “MODEM NONE” there is a physical fault that keeps the
brain board from talking to the modem. This could be as easy as a loose cable or an
actual hardware fault with the modem or brain board. Normally it should say “MODEM
NC xxx” or MODEM CN xxx”. NC means there is no connection to the iBall Data
Center Server and CN means connected to the iBall Data Center Server.
The RSSI is the signal strength of the closest tower, which is not necessarily the right
carrier. Therefore, if the RSSI says 50%, it will not guarantee a good connection, but it
does indicate that the 3G modem is operational.