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User's Manual

ManualsBrandsRadio Systems ManualsElectronicsBASIC REMOTE TRAINER
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Troubleshooting
My pet is not responding
when I press a button.
:
Check to see if the Receiver Collar has been turned on.
:
If your range has reduced from the first time you have used it, please
check to see if the batteries are low in either the Remote Transmitter
or Receiver Collar.
:
You can verify the Receiver Collar is delivering stimulation to your pet
by using the Test Light Tool enclosed in your kit. Please refer to the
“Test Light Instructions” section for details.
:
Increase the stimulation level. Refer to “Find the Best Stimulation
Level For Your Pet” for more information.
:
Make sure the Receiver Collar’s Contact Points are placed snugly against
your pet’s skin. Refer to “Fit the Receiver Collar” for more information.
The Receiver Collar will
not turn on.
:
Check that the batteries have been installed properly. See “To Insert
and Remove the Batteries.”
The Receiver Collar is not
responding to the Remote
Transmitter.
:
Verify the Receiver Collar is on.
:
If the Indicator Light does not come on when any button is pressed on
the Transmitter, ensure that the batteries are inserted properly.
:
If the first two solutions did not resolve your problem, see “To Pair the
Remote Transmitter and the Receiver Collar.”
Test Light Instructions
1. Turn the Receiver Collar on.
2. Hold the Test Light Contacts to the Contact Points.
3. Press a Stimulation Button on the Remote Transmitter.
4. The Test Light will flash.
Note: At higher Stimulation Levels, the Test
Light will flash brighter.
5. Turn the Receiver Collar off.
Save the Test Light for future testing.
Note: If the Test Light does not flash, replace the batteries and re-test.
If Test Light still does not flash, contact the Customer Care Center or
visit our website at www.petsafe.net.
Important: The Test Light Tool can be used to tighten the Contact Points. This Receiver Collar
has special Contact Points that may crack if they are over-tightened. If your Contact Points ever
become loose, do not turn them any more than one-quarter turn beyond finger tight.