User's Manual

20 Customer Care Center 1-800-732-2677
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind,
or for any other reason outside of these Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd Customer
Care Center at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [e-mail]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not
repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems
Customer Care Center to obtain a Warranty Return number, prior to sending the Product. Failure to do so
may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems
will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will
be included with the replacement Product for the return of the faulty Product. The Product must be
returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days
from the date of original purchase, the consumer will be required to return the Product to Radio Systems
at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its components
and return to the consumer free of charge, provided the Product is within its said warranty period. This
warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods
come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care
Center on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).