Warranty Guide

Lifetime Warranty. Radius warrants this product will remain t for use for its
intended purposes during normal residential use for as long as the original consumer
purchaser owns the product. Radius does not warrant that this product will survive abuse
or commercial use. Proof of purchase (original sales receipt) may be required by Radius
Garden at its sole discretion with all warranty claims. In no event shall the liability of
Radius Garden exceed the purchase or replacement price of the product.
Non-U.S. Warranty. Radius cannot directly warranty its products outside of the
United States. If you purchased a Radius product outside of the U.S. and believe it is
defective, please contact the retailer from whom you purchased the product for
warranty claims and policies.
Warranty Claims. If you believe that you have a warranty claim, contact Radius
Garden, at [e-mail] Please be sure to provide all pertinent information
regarding your claim, including a complete description of the problem, the product,
model number, color, nish, the date the product was purchased and from whom
the product was purchased. A copy of your original sales receipt is also required.
For more information, please call customer support toll free at 800-633-1501.
American Lawn Mower Company 7444 Shadeland Station Way, Indianapolis IN USA
Toll Free 800-633-1501 radiusgarden.com
Lifetime Warranty
Radius Garden oers a lifetime warranty in the United States on all its digging tools.
That includes Hand Tools, Stainless Steel Digging Tools, and Carbon Steel Digging Tools.
RADIUS GARDEN AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. RADIUS GARDEN AND/OR SELLER DISCLAIM ALL LIABILITY FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of such
damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specic legal rights.
You may also have other rights that vary from state/province to state/province.
We know from extensive testing that under normal use, product failure is extremely rare. We sincerely apologize for the
inconvenience. There are two (2) options for replacing a tool that has failed under its warranty: You may take your broken
tool to the store from which you purchased it and they will replace it under an agreement we have with them. Please call
ahead to make sure they have the tool in stock. Alternatively, we can replace the tool directly for you at no cost, except that
you pay the actual cost of the shipping. We do request that you send a digital picture of the broken tool for our quality
control department. The picture(s) must clearly show where the tool is broken and show the tool well enough so that we
can clearly identify which tool it is. Please email the picture to: [e-mail] with any additional comments
that might help us understand how the product failed. If that is not possible for you, please call us at 800-633-1501 and
we will work out an alternative.
Thank You for Gardening with Radius
THIS IS RADIUS GARDEN'S EXCLUSIVE WRITTEN WARRANTY.