Installation guide

Appendix C: Troubleshooting for UNIX Platforms
166 FlashCONNECT Administrator’s Guide
b. Method Two
Success: Status ESTABLISHED displays on line one for each connection. The
status LISTEN displays on the second line, if it exists.
Failure: There is not an entry with the status ESTABLISHED for each
connection to database.
Follow-up:
• Verify that FCService is running.
• Verify FlashCONNECT was started on the database server.
• Shut down and restart both the Web and database components of
FlashCONNECT.
Setup:
• FlashCONNECT must be installed and running on the Web server.
• FlashCONNECT must be installed and running on the database
server.
Process: From the UNIX prompt in the directory that contains FCdebug,
enter:
./FCdebug -t
Success: The appropriate server pools are listed in the Host Name column.
Failure: The appropriate server pools are not listed in the Host Name
column.
Follow-up:
• Check that FCService is running.
• Shut down and restart the D3 FlashCONNECT component.
• Shut down and restart FCService.
• Shut down and restart database.
• Shut down and restart UNIX.