RAM TRUCKS 1500/2500/3500 USER GUIDE RAMTRUCKS.COM This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Media Center Manuals, Multimedia User Manual and other Warning Labels in your vehicle.
If you are the first registered owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Media Center Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury.
TABLE OF CONTENTS Welcome From Chrysler Group LLC . . . 2 Power Inverter . . . . . . . . . . . . . . 52 Power Outlets . . . . . . . . . . . . . . 53 CONTROLS AT A GLANCE OFF-ROAD CAPABILITIES Driver Cockpit . . . . . . . . . . . . . . . 4 Instrument Cluster . . . . . . . . . . . . 6 Four-Wheel Drive Operation . . . . . . 54 GETTING STARTED Easy-Off Tailgate . . . . . . . . . Rambox® . . . . . . . . . . . . . . Trailer Towing Weights (Maximum Trailer Weight Ratings) . . . . . . Tow/Haul Mode . . . . .
INTRODUCTION/WELCOME WELCOME FROM CHRYSLER GROUP LLC Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles. Your new Chrysler Group LLC vehicle has characteristics to enhance the driver's control under some driving conditions. These are to assist the driver and are never a substitute for attentive driving. They can never take the driver's place.
INTRODUCTION/WELCOME WARNING! • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury. • Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects can become trapped under the brake pedal and accelerator pedal causing a loss of vehicle control.
CONTROLS AT A GLANCE DRIVER COCKPIT 4
CONTROLS AT A GLANCE 5
CONTROLS AT A GLANCE INSTRUMENT CLUSTER Warning Lights BRAKE - Low Fuel Warning Light - Charging System Light** - Oil Pressure Warning Light** - Anti-Lock Brake (ABS) Light** - Airbag Warning Light** - Electronic Throttle Control (ETC) Light - Tire Pressure Monitoring System (TPMS) Light - Engine Temperature Warning Light - Transmission Temperature Warning Light - Seat Belt Reminder Light - Brake Warning Light** - Malfunction Indicator Light (MIL)** - Electronic Stability Control (ESC) Activation/Malfunc
CONTROLS AT A GLANCE Indicators - Turn Signal Indicators - 4WD Auto Indicator - High Beam Indicator - Electronic Stability Control (ESC) Off Indicator - Front Fog Light Indicator - Cargo Lamp On Indicator - Vehicle Security Indicator* - Exhaust Brake Indicator (Diesel Only) - TOW/HAUL Indicator - Four-Wheel Drive LOW Mode Indicator - Four-Wheel Drive and 4LOCK Mode Indicator - Door Ajar Indicator - Electronic Speed Control Set Indicator - Loose Gas Cap Indicator Odometer Messages ECO - Fuel Saver
GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. • All doors can be programmed to unlock on the first press of the UNLOCK button. Refer to Programmable Features in this guide. Panic Alarm • Press the PANIC button once to turn the panic alarm on.
GETTING STARTED CAUTION! (Continued) • Contact your dealer for assistance on how to remove the Key Fob using the manual over ride method. WARNING! • Leaving unattended children in a vehicle is dangerous for a number of reasons. A child or others could be severely injured or killed. Children should be warned not to touch the parking brake, brake pedal, or the shift lever. Do not leave the Key Fob inside the vehicle or in the ignition.
GETTING STARTED THEFT ALARM To Arm • Press the Key Fob LOCK button or the power door lock switch while the door is open. To Disarm • Press the Key Fob UNLOCK button and turn the ignition to the ON/RUN position. SEAT BELT • Be sure everyone in your vehicle is in a seat and using a seat belt properly. • Position the lap belt across your thighs, below your abdomen. To remove slack in the lap portion, pull up a bit on the shoulder belt.
GETTING STARTED SUPPLEMENTAL RESTRAINT SYSTEM (SRS) — AIRBAGS • This vehicle has Advanced Front Airbags for both the driver and right front passenger as a supplement to the seat belt restraint system. The Advanced Front Airbags will not deploy in every type of collision. • Advanced Front Airbags are designed to provide additional protection by supplementing the seat belts in certain frontal collisions depending on the severity and type of collision.
GETTING STARTED CHILD RESTRAINTS • Children 12 years and under should ride properly buckled up in a rear seat, if available. According to crash statistics, children are safer when properly restrained in the rear seats rather than in the front. • Every state in the United States and all Canadian provinces require that small children ride in proper restraint systems. This is the law, and you can be prosecuted for ignoring it.
GETTING STARTED • Lift the cover (if equipped), and attach the hook to the square opening in the sheet metal. • Install the child restraint and remove the slack in the tether strap according to the manufacturer's instructions. Installing The Top Tether Strap (With Either Lower Anchors Or Vehicle Seat Belt) Quad Cab®/Crew Cab - Rear Seats: • Obtain tether straps by raising the head restraints and reaching between the rear glass and rear seat. The tether strap may be retained with an elastic band.
GETTING STARTED • Next, extract all the seat belt webbing out of the retractor and then allow the belt to retract into the retractor. Finally, pull on any excess webbing to tighten the lap portion around the child restraint. Any seat belt system will loosen with time, so check the belt occasionally, and pull it tight if necessary.
GETTING STARTED Power Lumbar • The lumbar controls are located on the outboard side of the seat cushion. The lumbar support can be increased by pressing the front of the switch and decreased by pressing the back of the switch. Memory Seats • The memory seat feature allows you to save the driver's seat position (excluding lumbar position), driver's outside mirror position, adjustable brake and accelerator pedals, Automatic Temperature Control (ATC) temperature setting and radio station preset settings.
GETTING STARTED CAUTION! Do not place any article under a power seat or impede its ability to move as it may cause damage to the seat controls. Seat travel may become limited if movement is stopped by an obstruction in the seat’s path. WARNING! • Adjusting a seat while the vehicle is moving is dangerous. The sudden movement of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed. Only adjust a seat while the vehicle is parked.
GETTING STARTED • The ventilated seat switches are located in the switch bank in the center stack of the instrument panel, just below the climate controls. The fans operate at two speeds, HIGH and LOW. Press the switch once to select High speed. Press the switch a second time to select Low speed. Press the switch a third time to turn the fans Off. Rear Heated Seats • Second row heated seat switches are located on the rear of the center console. • Press the switch once to select High-level heating.
GETTING STARTED • Once the heated steering wheel has been turned on, it will operate for approximately 58 to 70 minutes before automatically shutting off. The heated steering wheel can shut off early or may not turn on when the steering wheel is already warm. TILT STEERING COLUMN / ADJUSTABLE PEDALS Tilt Steering Column • The tilt lever is located on the steering column, below the turn signal lever. • Pull forward on the lever and move the steering wheel up or down as desired.
GETTING STARTED DIESEL ENGINE STARTING PROCEDURES Engine Block Heater • For ambient temperatures below 0°F (-18°C), engine block heater usage is recommended. • For ambient temperatures below –20°F (-29°C), engine block heater usage is required. • The engine block heater cord is routed under the hood to the right side and can be located just behind the grille near the headlamp.
OPERATING YOUR VEHICLE TURN SIGNALS/WIPER/WASHER/HIGH BEAMS LEVER Turn Signals/Lane Change Assist • Tap the lever up or down once and the turn signal (right or left) will flash three times and automatically turn off. Wipers Intermittent, Low And High Operation • Rotate the end of the lever to the first detent position for one of five intermittent settings, the second detent for low wiper operation and the third detent for high wiper operation.
OPERATING YOUR VEHICLE HEADLIGHT SWITCH Automatic Headlights/Parking Lights/Headlights • Rotate the headlight switch, located on the instrument panel to the left of the steering wheel, to the first detent and to the for parking lights . second detent for headlights • With the parking lights or low beam headlights on, push the headlight switch once for fog lights. • Rotate the headlight switch to “A” for AUTO headlights.
OPERATING YOUR VEHICLE SPEED CONTROL LEVER Cruise ON/OFF • Push the ON/OFF button to activate the Speed Control. or CRUISE • The cruise symbol will appear on the instrument cluster to indicate the Speed Control is on. • Push the ON/OFF button a second time to turn the system off. Set • With Speed Control on, push down and release the lever to set a desired speed. Accel/Decel • Push and hold the lever up to accelerate or down to decelerate the vehicle; release the lever to save the new set speed.
OPERATING YOUR VEHICLE WARNING! (Continued) • Electronic Speed Control can be dangerous where the system cannot maintain a constant speed. Your vehicle could go too fast for the conditions, and you could lose control. A collision could be the result. Do not use Electronic Speed Control in heavy traffic or on roads that are winding, icy, snow-covered or slippery.
OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Air Recirculation /Max A/C • Rotate the Temperature Control to the MAX A/C position to automatically turn on both Air Conditioning and Recirculation. • For window defogging, turn the recirculation button off. • Recirculation is not allowed in defrost, floor, defrost/floor (mix) modes. AUTOMATIC TEMPERATURE CONTROL (ATC) • Rotate both the Mode Control and Blower Control to the AUTO position.
OPERATING YOUR VEHICLE Air Conditioning (A/C) • If the A/C button is pushed while in the AUTO mode, the indicator light may flash three times to indicate the cabin air is being controlled automatically. SYNC Temperature Button • Push the SYNC button once to control the driver and passenger temperatures simultaneously. Push the SYNC button a second time to control the temperatures individually. Air Recirculation • Use recirculation for maximum A/C operation.
OPERATING YOUR VEHICLE WARNING! Drivers must be careful when backing up even when using the ParkView® Rear Back-Up Camera. Always check carefully behind your vehicle, and be sure to check for pedestrians, animals, other vehicles, obstructions, or blind spots before backing up. You must continue to pay attention while backing up. Failure to do so can result in serious injury or death.
OPERATING YOUR VEHICLE TIRE PRESSURE MONITOR SYSTEM (TPMS) – 2500 MODELS ONLY Tire Light Load Inflation Switch Description • The Tire Pressure Monitoring System on your vehicle has two different tire pressure settings based on vehicle loading. The Tire Light Load Switch is located on the Instrument Panel above the climate controls.
OPERATING YOUR VEHICLE POWER SLIDING REAR WINDOW • The switch for the power sliding rear window is located on the overhead console. • Push the switch right to open the glass and pull the switch left to close the glass. POWER SUNROOF • The power sunroof switch is located on the overhead console. Opening Sunroof Express • Press the switch rearward and release. The sunroof will fully open and stop automatically. Closing Sunroof Express • Press the switch forward and release.
OPERATING YOUR VEHICLE NOTE: Pinch protection is disabled while the switch is pressed and held during manual opening and closing of the sunroof. WARNING! • Never leave children in a vehicle with the key in the ignition switch. Occupants, particularly unattended children, can become entrapped by the power sunroof while operating the power sunroof switch. Such entrapment may result in serious injury or death. • In a collision, there is a greater risk of being thrown from a vehicle with an open sunroof.
ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM 30
ELECTRONICS 31
ELECTRONICS NON-TOUCH-SCREEN RADIOS Media Center 130 (Sales Code RES) Media Center 130 with Satellite Radio (Sales Code RES + RSC) 32
ELECTRONICS NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available” if you do not. • Your radio has many features that add to the comfort and convenience of you and your passengers.
ELECTRONICS TOUCH-SCREEN RADIOS Media Center 730N CD/DVD/HDD/NAV (Sales Code RER) Media Center 730N CD/DVD/HDD/NAV (Sales Code RHR) 34
ELECTRONICS Media Center 430/430N CD/DVD/HDD/NAV (Sales Code RBZ/RHB) NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available” if you do not. • Your radio has many features that add to the comfort and convenience of you and your passengers.
ELECTRONICS • Pressing the AUX button will change the mode to auxiliary device if the Audio Jack is connected, allowing the music from your portable device to be heard through the vehicle's speakers. • The functions of the portable device are controlled using the device buttons. The volume may be controlled using the radio or portable device. Clock Setting • Turn the radio on, then touch the screen where the time is displayed. • Touch the USER CLOCK soft-key (Navigation radio only).
ELECTRONICS • Touch the Add Music Files to HDD soft-key, then touch the From USB soft-key in the next screen. • Select the folders or titles you would like to copy, then touch the DONE soft-key to start the copy process. Copy Pictures To The Hard-Drive • Insert either a CD or a USB device containing your pictures in JPEG format into the USB port on the radio face. • Touch the MY FILES soft-key, then go to the MANAGE MY FILES screen.
ELECTRONICS • For software updates, visit http://www.chrysler.com/owners website, visit http://www.navteq.com website, or contact your authorized dealer for the latest available software. NOTE: Many features of this radio are speed dependent. For your own safety, it is not possible to use the touch-screen keyboard to enter a name (e.g., street name) while the vehicle is in motion. Pull over at a safe location to complete your task or use Voice Command.
ELECTRONICS Local Address Book Features • Your navigation-equipped radio can store destinations into its local address book so that you can recall them later. • To save your current location to the local address book, touch the cursor on the screen, next touch SELECT, then touch CURSOR POINT, next touch OPTIONS, then touch SAVE DESTINATION, and lastly touch ADDRESS BOOK.
ELECTRONICS • Next, select from: • Enter My Address – enter an address for the location using the on-screen keyboard. • Use my current location – sets your current location as your Home Location. • Choose from Recently Found – select a location from your recently found locations. • After you set your Home Location, touch Where To? , then touch Go Home. Editing Home Location • Touch the NAV soft-key in the upper-right corner of your radio screen, to access the Navigation system.
ELECTRONICS • Refer to your Media Center 730N (RHR) User's Manual or Media Center 430/430N (RBZ/RHB) User's Manual for more details. STEERING WHEEL AUDIO CONTROLS • The steering wheel audio controls are located on the rear surface of the steering wheel. Right Switch • Press the switch up or down to increase or decrease the volume. • Press the button in the center to change modes AM/FM/CD/SAT.
ELECTRONICS Phone Pairing NOTE: Pairing is a one-time initial setup before using the phone. You will also need to follow the Bluetooth® instructions in your cell phone user guide to complete the phone pairing setup. • Press the Phone button to begin. • Wait for the “ready” prompt and BEEP. • (After the BEEP), say “Uconnect setup”. • (After the BEEP), say “phone pairing”. • (After the BEEP), say “pair a phone”. • Follow the audible prompts.
ELECTRONICS Transfer Ongoing Call Between Handset And Vehicle • During a call, press the Voice Command button . • (After the BEEP), say “transfer call”. Changing The Volume • Start a dialogue by pressing the Phone button during a normal call. , then adjust the volume • Use the radio ON/OFF VOLUME rotary knob to adjust the volume to a comfortable level while the Uconnect™ system is speaking. Please note the volume setting for Uconnect™ is different than the audio system.
ELECTRONICS Changing The Volume • Start a dialogue by pressing the Voice Command button command (for example, “tutorial”). , then say a • Use the radio ON/OFF VOLUME rotary knob to adjust the volume to a comfortable level while the Voice Command system is speaking. The volume setting for Voice Command is different than the audio system. • For vehicles equipped with Video Entertainment System (VES)™, refer to the Uconnect™ Voice Command section of the Uconnect™ User's Manual on the DVD for further details.
ELECTRONICS • The iPod® Control cable may be equipped with a piece of VELCRO® for mounting purposes, the VELCRO® is attached to the end of the iPod® Control cable that plugs into the iPod®. To adhere the VELCRO®, remove the paper backing and stick the adhesive side of the VELCRO® to the right side of the storage bin being careful that the storage bin door will still close when the iPod® is mounted or when the cable is stowed.
ELECTRONICS NOTE: • The USB port supports certain Mini, Classic, Nano, Touch, and iPhone® devices. The USB port also supports playing music from compatible external USB Mass Storage Class memory devices. For supported audio file formats, refer to the USB Port section on the Owner's Manual on the DVD. Refer to www.dodge.com/ uconnect website for a list of tested iPod®s. Some iPod® software versions may not fully support the USB port features. Please visit Apple’s website for iPod® software updates.
ELECTRONICS Operation Of The Touch-Screen Radio • To view a DVD video press the OPEN/CLOSE or LOAD hard-key and insert the disc. Playback will begin automatically after the DVD is recognized by the disc drive. If playback does not begin automatically follow these steps: • Press the MENU hard-key, then touch the Rear VES™ soft-key. If a chapter list appears on the right side of the screen touch the HIDE LIST soft-key to display the Rear VES™ Control screen.
ELECTRONICS ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) • The EVIC features a driver interactive display that is located in the instrument cluster. Pressing the controls on the steering wheel allows the driver to select vehicle information and Personal Settings. For additional information, refer to Programmable Features in this guide. • Press and release the UP button to scroll upward through the menus and sub menus. • Press and release the DOWN menus and sub menus.
ELECTRONICS PROGRAMMABLE FEATURES Electronic Vehicle Information Center (EVIC) – If Equipped • The EVIC can be used to program the following Personal Settings. Press the UP or DOWN button until SYSTEM SETUP displays, then press the SELECT button . Scroll through the settings using the UP or DOWN button. Press the SELECT button to change the setting.
ELECTRONICS Auto Door Lock • To have the doors lock automatically when the vehicle’s speed exceeds 15 mph (24 km/h): • Enter your vehicle, close all the doors and fasten your seat belt. • Within 15 seconds, cycle the ignition switch from the OFF position to the ON position a minimum of four times, ending in the OFF position (do not start the engine). • Within 30 seconds, press the driver’s door lock switch in the LOCK direction. A single chime will indicate that programming is complete.
ELECTRONICS • Simultaneously, press and hold both the chosen HomeLink® button and the hand-held transmitter button until the HomeLink® indicator flash rate changes from a slow to a rapidly blinking light, then release both the HomeLink® and the hand-held transmitter buttons. This may take up to 30 seconds, or longer in rare cases. • Press and hold the just-programmed HomeLink® button; if the indicator light stays on constantly, programming is complete and the garage door should open.
ELECTRONICS WARNING! (Continued) • Do not run your vehicle in a closed garage or confined area while programming the transceiver. Exhaust gas from your vehicle contains Carbon Monoxide (CO) which is odorless and colorless. Carbon Monoxide is poisonous when inhaled and can cause you and others to be severely injured or killed. POWER INVERTER • A 115 Volt, 150 Watt power inverter outlet is located on the lower instrument panel next to the climate control knob.
ELECTRONICS POWER OUTLETS • There are four 12 Volt power outlets located in the vehicle. Lower left and lower right of the instrument panel – without floor mounted shifter. Inside the top storage tray – with floor mounted shifter. Inside the upper lid of the center storage compartment. Rear of the center console storage compartment – Quad Cab® or Crew Cab. A key symbol on the outlet cover indicates that the key must be in the ON or ACC positions for the outlet to provide power.
OFF-ROAD CAPABILITIES FOUR-WHEEL DRIVE OPERATION Five-Position Transfer Case Four-Position Transfer Case • This electronically shifted transfer case provides five mode positions: • The transfer case provides four mode positions: • Two-wheel drive high range (2H) • Four-wheel drive high range (4H) • NEUTRAL (N) • Four-wheel drive low range (4L) • This transfer case is intended to be driven in the 2H position for normal street and highway conditions, such as dry, hard-surfaced roads.
OFF-ROAD CAPABILITIES Shifting Procedure • Shifting between 2H and 4WD AUTO or 4WD LOCK can be made with the vehicle stopped or in motion. • Shifting between 2H or 4H and 4L must be made with the transmission in NEUTRAL and the vehicle stopped or rolling at 2 to 3 mph (3 to 5 km/h). NOTE: It is preferred to have the engine running and the vehicle moving at 2 to 3 mph (3 to 5 km/h).
UTILITY EASY-OFF TAILGATE • To simplify mounting of a camper unit with an overhang, the tailgate can be removed. NOTE: If your vehicle is equipped with a rear camera the electrical connector must be disconnected prior to removing the tailgate. Removing the Tailgate • Disconnect the wiring harness for the rear camera (if equipped). • Unlatch the tailgate and remove the support cables by releasing the lock tang from the pivot.
UTILITY RAMBOX® • The RamBox® system is an integrated pickup box storage and cargo management system consisting of three features: • Integrated box side storage bins • Cargo extender/divider • Bed rail tie-down system RamBox® Integrated Box Side Storage Bins • The cargo storage bins provide watertight, lockable, illuminated storage for up to 150 lbs (68 kg) of evenly distributed cargo. • The interior of the RamBox® will automatically illuminate when the lid is opened.
UTILITY NOTE: Provisions are provided in the bins for cargo dividers and shelf supports. These accessories (in addition to other RamBox® accessories) are available from MOPAR®. RamBox® Storage Bin Cover Emergency Release Lever • As a security measure, a Storage Bin Cover Emergency Release is built into the storage bin cover latching mechanism.
UTILITY • To install the bed extender into the extender position, perform the following: CAUTION! • Lower the tailgate. • Make sure the center handle is unlocked and rotate the center handle vertically in order to release the extender side gates. • • Fit the end of the side gate ends onto the pin and handle. • Rotate the handles to the horizontal position to secure into place.
UTILITY WARNING! (Continued) • Do not allow children to have access to the storage bins. Once in the storage bin, young children may not be able to escape. If trapped in the storage bin, children can die from suffocation or heat stroke. • In a collision, serious injury could result if the storage bin covers are not properly latched. • Do not use a storage bin latch as a tie down. • To reduce the risk of potential injury or property damage: • Cargo must be secured.
UTILITY INTEGRATED TRAILER BRAKE MODULE • The Integrated Trailer Brake Controller allows you to automatically or manually activate the electronic brakes on properly equipped trailers for greater stopping power on downhill grades. The controller and status display are on the instrument panel to the left of the steering wheel, and the included control lever can activate the trailer brakes independent of the truck's brakes.
UTILITY Recreational Towing Procedure — Electronic Shift Transfer Case • Use the following procedure to prepare your vehicle for recreational towing: • Bring the vehicle to a complete stop, turn the ignition key to the ON/RUN position, but do not start the engine. • Press the brake pedal and shift the transmission into NEUTRAL. • Press and hold the transfer case switch NEUTRAL button for four seconds. • After the shift is completed and the NEUTRAL light turns on, release the NEUTRAL button.
WHAT TO DO IN EMERGENCIES 24-HOUR TOWING ASSISTANCE • Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents. • Provide your name, vehicle identification number and license plate number. • Provide your location, including telephone number, from which you are calling. • Briefly describe the nature of the problem and answer a few simple questions. • You will be given the name of the service provider and an estimated time of arrival.
WHAT TO DO IN EMERGENCIES • Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue each time the vehicle is restarted as long as the malfunction exists.
WHAT TO DO IN EMERGENCIES BRAKE - Brake Warning Light • The Brake Warning light illuminates when there is either a system malfunction or the parking brake is applied. If the light is on and the parking brake is not applied, it indicates a possible brake hydraulic malfunction, brake booster problem or an Anti-Lock Brake System problem. • We recommend you drive to the nearest service center and have the vehicle serviced immediately. WARNING! Driving a vehicle with the red brake light on is dangerous.
WHAT TO DO IN EMERGENCIES - Anti-Lock Brake (ABS) Light • This light monitors the Anti-Lock Brake System (ABS). • If the light is not on during starting, stays on, or turns on while driving, we recommend you drive to the nearest service center and have the vehicle serviced immediately. - Electronic Throttle Control (ETC) Light • This light informs you of a problem with the Electronic Throttle Control (ETC) system. • If a problem is detected, the light will come on while the engine is running.
WHAT TO DO IN EMERGENCIES Resetting The Light After Servicing • Turn the ignition switch to the ON/RUN position (do not start engine). • Fully depress the accelerator pedal three times within 10 seconds. • Turn the ignition switch to the OFF/LOCK position. IF YOUR ENGINE OVERHEATS • In any of the following situations, you can reduce the potential for overheating by taking the appropriate action. • On the highways — slow down.
WHAT TO DO IN EMERGENCIES JACKING AND TIRE CHANGING Jack Location • The jack and jack tools are stored under the front passenger seat. • Remove the plastic access cover, located on the side of the seat, by pulling the front part of the cover (closest to the front of the seat) toward you to release a locking tab. • Once the front of the cover is loose, slide the cover toward the front of the seat until it is free from the seat frame.
WHAT TO DO IN EMERGENCIES • Block both the front and rear of the wheel diagonally opposite of the jacking position. For example, if changing the right front tire, block the left rear wheel. Hub Caps/Wheel Covers — If Equipped • The hub caps must be removed before raising the vehicle off the ground. • For 2500/3500 single rear-wheel (SRW) models, use the blade on the end of the lug wrench to pry the hub cap off.
WHAT TO DO IN EMERGENCIES 1500-Series Trucks • For front wheels, place the scissors jack under the rear portion of the lower control arm. • For rear wheels, place the jack under the axle between the wheel and the shock bracket with the jack drive tubes extending to the rear.
WHAT TO DO IN EMERGENCIES • Turn the jack screw clockwise to firmly engage the jack saddle with the lift area.
WHAT TO DO IN EMERGENCIES 2500/3500-Series Trucks • For 4x2 front wheels, place the bottle jack under the frame rail behind the wheel. Locate the jack as far forward as possible on the straight part of the frame. • For 4x4 front wheels, place the jack under the axle as close to the tire as possible with the drive tubes extending to the front. • For rear wheels, place the jack under the axle between the spring and the shock absorber with the drive tubes extending to the rear.
WHAT TO DO IN EMERGENCIES • Turn the jack screw clockwise to firmly engage the jack saddle with the lift area. • Raise the vehicle by turning the jack screw clockwise. Raise the vehicle only until the tire just clears the surface and enough clearance is obtained to install the spare tire. • Remove the lug nuts and wheel. • Position the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped end toward the wheel. Lightly tighten the lug nuts clockwise.
WHAT TO DO IN EMERGENCIES CAUTION! Before raising the wheel off the ground, make sure that the jack will not damage surrounding truck parts and adjust the jack position as required. WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. • Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed.
WHAT TO DO IN EMERGENCIES JUMP-STARTING • If your vehicle has a discharged battery it can be jump-started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack. • Jump-starting can be dangerous if done improperly so please follow the procedures in this section carefully. NOTE: When using a portable battery booster pack follow the manufacturer’s operating instructions and precautions.
WHAT TO DO IN EMERGENCIES • Connect the opposite end of the positive (+) jumper cable to the positive (+) post of the booster battery. • Connect the negative end (-) of the jumper cable to the negative (-) post of the booster battery. • Connect the opposite end of the negative (-) jumper cable to a good engine ground (exposed metal part of the discharged vehicle’s engine) away from the battery and the fuel injection system.
WHAT TO DO IN EMERGENCIES WARNING! (Continued) • Remove any metal jewelry, such as watch bands or bracelets, that might make an inadvertent electrical contact. You could be severely injured. • Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable and explosive. Keep open flames or sparks away from the battery. • Do not allow vehicles to touch each other as this could establish a ground connection and personal injury could result.
WHAT TO DO IN EMERGENCIES SHIFT LEVER OVERRIDE • If a malfunction occurs and the shift lever cannot be moved out of the PARK position, you can use the following procedure to temporarily move the shift lever. • Have your vehicle inspected by your local authorized dealer immediately if the shift lever override has been used. Column Shifter • Tilt the steering wheel to the full up position and firmly set the parking brake. • Turn the Key Fob to the ACC or ON/RUN position without starting the engine.
Recommended Method Recommended Method Not Permitted Not Permitted Transfer case must be in NEUTRAL and transmission in PARK Ignition key must be in unlocked OFF position Must use appropriate tow bar device Two-Wheel Drive Transmission not operable Two-Wheel Drive Transmission operable Four-Wheel Drive Flatbed Towing (all four wheels suspended OFF the ground) Recommended Method Flat Towing (all four wheels on the ground) Model TOWING A DISABLED VEHICLE Shift lever must be in NEUTRAL, the speed les
WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels. Then, move the shift lever back and forth between REVERSE and DRIVE. Using minimal accelerator pedal pressure to maintain the rocking motion, without spinning the wheels, is most effective.
WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located below the steering wheel at the base of the instrument panel. • Reach into the opening beneath the center of the hood and move the safety latch lever while lifting the hood at the same time. WARNING! Be sure the hood is fully latched before driving your vehicle. If the hood is not fully latched, it could open when the vehicle is in motion and block your vision.
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MAINTAINING YOUR VEHICLE FUEL FILTER/WATER SEPARATOR — DIESEL ONLY Draining Fuel/Water Separator • If the “Water in Fuel” indicator light is illuminated and an audible chime is heard five times, you should stop the engine and drain the water from the separator. • The drain is located on the bottom of the Fuel Filter and Water Separator assembly which is located on the driver's side of the engine.
MAINTAINING YOUR VEHICLE EXHAUST REGENERATION — DIESEL ONLY • Under certain conditions, your Cummins® diesel engine and exhaust after-treatment system may never reach the conditions required to remove the trapped particulate matter. If this occurs, the “Exhaust System — Regeneration Required Now” message will be displayed on the EVIC screen in your cluster and you will hear one chime to alert you of this condition.
MAINTAINING YOUR VEHICLE FLUIDS AND CAPACITIES Component Engine Coolant 3.7L, 4.7L Engine Coolant 5.7L 1500 Models Engine Coolant 5.7L 2500/3500 Models Engine Coolant 5.7L 2500/3500 Models w/Heavy Duty Engine Coolant 6.7L Turbo Diesel Engine Engine Oil with Filter 3.7L, 4.7L, 5.7L Fluid, Lubricant, or Genuine Part MOPAR® Antifreeze/Coolant Five Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology) or equivalent.
MAINTAINING YOUR VEHICLE Component Engine Oil with Filter 6.7L Turbo Diesel Engine Fuel Selection 3.7L, 4.7L Fluid, Lubricant, or Genuine Part In ambient temperatures below 0°F (-18°C), 5W-40 synthetic engine oil that meets Chrysler Materials Standard MS-10902 and the API CJ-4 engine oil category is required. In ambient temperatures above 0°F (-18°C), 15W-40 engine oil that meets Chrysler Materials Standard MS-10902 and the API CJ-4 engine oil category is required. 87 Octane Fuel Selection 5.
MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Genuine Part Fuel Selection 6.7L Use good quality diesel fuel Turbo Diesel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid damage to the emissions control system. For most year-round service, No.
MAINTAINING YOUR VEHICLE Component Crankcase Ventilation Filter 6.7L Turbo Diesel Spark Plug 3.7L Spark Plug 4.7L Spark Plug 5.7L Automatic Transmission Clutch Linkage Manual Transmission G-56 Transfer Case Transfer Case NVG 246 Only Front Axle 1500 Four-Wheel Drive Models Rear Axle 1500 Models Front and Rear Axle 2500/3500 Models 92 Fluid, Lubricant, or Genuine Part MOPAR® CCV Filter or equivalent. ZFR6F-11G (Gap 0.043 in [1.09 mm]) Upper Bank — FR8TE2 (Gap 0.039 in [0.
MAINTAINING YOUR VEHICLE Component Brake Master Cylinder Power Steering Reservoir Fluid, Lubricant, or Genuine Part MOPAR® DOT 3 and SAE J1703 should be used or equivalent. If DOT 3 is not available, then DOT 4 is acceptable. Use only recommended Brake Fluids. MOPAR® Power Steering Fluid +4 or MOPAR® ATF+4® Automatic Transmission Fluid or equivalent licensed ATF+4® product.
94 X X X 91,000 42 56,000 54 72,000 60 80,000 66 88,000 72 96,000 78 104,000 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 104,000 117,000 130,000 143,000 156,000 169,000 48 64,000 X X X X X X X X X 78,000 36 48,000 Change the automatic transmission fluid and filter if using your vehicle for any of the following: police, taxi, fleet or frequent trailer towing.
54 72,000 60 80,000 66 88,000 72 96,000 • Refer to the Owner's Manual on the DVD for the complete maintenance schedule. Flush and replace the engine coolant at 104,000 miles (169,000 km) or 60 months whichever comes first. Flush and replace the engine coolant at 60 months or 104,000 miles (169,000 km) whichever comes first.
MAINTAINING YOUR VEHICLE Maintenance Record (Gasoline Engine) Odometer 8,000 Miles (13,000 km) or 6 Months 16,000 Miles (26,000 km) or 12 Months 24,000 Miles (39,000 km) or 18 Months 32,000 Miles (52,000 km) or 24 Months 40,000 Miles (65,000 km) or 30 Months 48,000 Miles (78,000 km) or 36 Months 56,000 Miles (91,000 km) or 42 Months 64,000 Miles (104,000 km) or 48 Months 72,000 Miles (117,000 km) or 54 Months 80,000 Miles (130,000 km) or 60 Months 88,000 Miles (143,000 km) or 66 Months 96,000 Miles (156,000
X X Rotate the tires. Lubricate front drive shaft fitting (4x4). X X Change automatic transmission fluid. • Refer to the Owner's Manual on the DVD for the complete maintenance schedule. X Inspect wheel bearings. X X X X X X X X X 96,000 48 60,000 Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for damage, wear, improper looseness or end play; replace if necessary.
MAINTAINING YOUR VEHICLE Maintenance Record (Diesel Engine) Odometer 7,500 Miles (12,000 km) or 6 Months 15,000 Miles (24,000 km) or 12 Months 22,500 Miles (36,000 km) or 18 Months 30,000 Miles (40,000 km) or 24 Months 37,500 Miles (60,000 km) or 30 Months 45,000 Miles (72,000 km) or 36 Months 52,500 Miles (84,000 km) or 42 Months 60,000 Miles (96,000 km) or 48 Months 67,500 Miles (108,000 km) or 54 Months 75,000 Miles (120,000 km) or 60 Months 82,500 Miles (132,000 km) or 66 Months 90,000 Miles (144,000 km
MAINTAINING YOUR VEHICLE FUSES Integrated Power Module (fuses) The integrated power module is located in the engine compartment near the battery. This center contains cartridge fuses and mini fuses. A description of each fuse and component may be stamped on the inside cover, otherwise the cavity number of each fuse is stamped on the inside cover that corresponds to the following chart.
MAINTAINING YOUR VEHICLE J17 J18 J19 Cartridge Fuse 40 Amp Green 20 Amp Blue 60 Amp Yellow J20 30 Amp Pink J21 J22 20 Amp Blue 25 Amp Natural Cavity M1 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M19 M20 M21 M22 M23 M25 M26 M27 M28 M29 M30 100 Mini Fuse Description Starter Motor Solenoid Feed NGC/PCM Transmission Range Rad Fan Motor HI/Rad Fan Motor Low Front Wiper Ground/Frt Wiper Motor Low/Frt Wiper Motor High Front Washer Control PWR Batt – Sunroof Mod 15 Amp Blue Sw Stop Switch Lamp Feed 25 A
MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse M32 M33 M34 M35 M36 M37 M38 Mini Fuse Description 10 Amp Red 10 Amp Red 10 Amp Red ORC Feed NGC (PCM)/TCM Park Assist Module/HVAC Module/IR Sensor/Compass Module 15 Amp Blue LH Front & Rear Parklamps 20 Amp Yellow Power Outlet 10 Amp Red ABS/ESC Module/Stoplamp Switch Sensor 25 Amp All Door Lock &Unlock Natural CAUTION! • When installing the integrated power module cover, it is important to ensure the cover is properly positioned and fully latched.
MAINTAINING YOUR VEHICLE WARNING! (Continued) • Improperly inflated tires are dangerous and can cause collisions. Under-inflation is the leading cause of tire failure and may result in severe cracking, component separation, or “blow out”. Over-inflation reduces a tire’s ability to cushion shock. Objects on the road and chuck holes can cause damage that results in tire failure. Unequal tire pressures can cause steering problems. You could lose control of your vehicle.
CONSUMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 WARNING! Engine exhaust, some of its constituents, and certain vehicle components contain, or emit, chemicals known to the State of California to cause cancer and birth defects, or other reproductive harm.
CONSUMER ASSISTANCE NOTE: • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists. REPORTING SAFETY DEFECTS IN THE 50 UNITED STATES AND WASHINGTON, D.C.
MOPAR ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR® • The following highlights just some of the many Authentic Ram Truck Accessories by Mopar featuring a fit, finish, and functionality specifically for your Ram Truck. • In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved.
INDEX Adjustable Pedals . . . . . . . . . . . 18 Air Conditioning . . . . . . . . . . 24,25 Airbag . . . . . . . . . . . . . . . . . . 11 Airbag Light . . . . . . . . . . . . . . 66 Alarm, Panic . . . . . . . . . . . . . . . 8 Anti-Lock Brake System (ABS) . . . 66 Arming Theft System (Security Alarm) . . . . . . . . . . . . . . . . . . 10 Audio Jack . . . . . . . . . . . . . . . 35 Audio Settings . . . . . . . . . . . . . 33 Automatic Headlights . . . . . . . 21,66 Automatic Temperature Control (ATC) . . .
INDEX Dimmer Switch . . . . . . . . . . High Beam . . . . . . . . . . . . . Heated Steering Wheel . . . . . . . Heater, Engine Block . . . . . . . . High Beam/Low Beam Select (Dimmer) Switch . . . . . . . . . . . HomeLink® (Garage Door Opener) Transmitter . . . . . . . . . . . . . . Hood Release . . . . . . . . . . . . . . . . 21 20 17 19 . 20 . 50 . 82 Idle Up Feature . . . . . . . . . . . . 26 Instrument Cluster . . . . . . . . . . . 6 Indicators . . . . . . . . . . . . . . .
INDEX Lumbar Support . . . . . . . Memory . . . . . . . . . . . . . Power . . . . . . . . . . . . . . Ventilated . . . . . . . . . . . Seek Button . . . . . . . . . . . Setting the Clock . . . . . . . . Shift Lever Override . . . . . . . Signals, Turn . . . . . . . . . . . Sirius Backseat TV™ . . . . . . SIRIUS Travel Link . . . . . . . . Spare Tire . . . . . . . . . . . . . Spark Plugs . . . . . . . . . . . Speed Control (Cruise Control) . . . . . . . . . . . . . . . 15 . . 15 . . 14 . . 16 33,35 33,36 .
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If you are the first registered owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Media Center Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury.
RAM TRUCKS 1500/2500/3500 USER GUIDE RAMTRUCKS.COM This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Media Center Manuals, Multimedia User Manual and other Warning Labels in your vehicle.
