Download a FREE electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Ownership tab at www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). Download a free Vehicle Information App by visiting your application store, Keyword (RAM Trucks), or scanning the Microsoft Tag. To put Microsoft Tags to work for you, use your mobile phone’s browser or App store to download a Microsoft Tag reader, like the free one at www.gettag.mobi. Then follow the directions to scan the code.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/ Media Center Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. RAMTRUCKS.COM The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury.
TABLE OF CONTENTS INTRODUCTION/WELCOME OFF-ROAD CAPABILITIES Welcome From Chrysler Group LLC . . . 3 Four-Wheel Drive Operation . . . . . . 56 CONTROLS AT A GLANCE UTILITY Driver Cockpit . . . . . . . . . . . . . . . 6 Instrument Cluster . . . . . . . . . . . . 8 Towing & Payload . . . . . . . . Tow/Haul Mode . . . . . . . . . Integrated Trailer Brake Module Auxiliary Switches . . . . . . . . Recreational Towing (Behind Motorhome, Etc.) . . . . . . . . GETTING STARTED Key Fob . . . . . . . . . . . .
TABLE OF CONTENTS Reporting Safety Defects In The 50 United States And Washington, D.C. . . . . . . . . .107 MOPAR ACCESSORIES Authentic Accessories By MOPAR® . .108 2 INDEX . . . . . . . . . . . . . . . . . .109 FAQ (How To?) Frequently Asked Questions . . . . . .
INTRODUCTION/WELCOME WELCOME FROM CHRYSLER GROUP LLC Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles. Your new Chrysler Group LLC vehicle has characteristics to enhance the driver's control under some driving conditions. These are to assist the driver and are never a substitute for attentive driving. They can never take the driver's place.
INTRODUCTION/WELCOME Vehicles Sold In Canada With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be deemed to be deleted and the name Chrysler Canada Inc. used in substitution therefore. WARNING! • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury. • Always make sure that objects cannot fall into the driver foot well while the vehicle is moving.
INTRODUCTION/WELCOME USE OF AFTERMARKET PRODUCTS (ELECTRONICS) The use of aftermarket devices including cell phones, MP3 players, GPS systems, or chargers may affect the performance of on-board wireless features including Keyless Enter-N-Go™ and Remote Start range. If you are experiencing difficulties with any of your wireless features, try disconnecting your aftermarket devices to see if the situation improves. If your symptoms persist, please see an authorized dealer.
DRIVER COCKPIT CONTROLS AT A GLANCE 6
G. Audio System (touch-screen-radio shown) pg. 28 F. Transmission Gear Selector E. Instrument Cluster pg. 8 D. Electronic Vehicle Information Center (EVIC) Display pg. 52 C. Electronic Vehicle Information Center (EVIC) Controls pg. 52 B. Turn Signal/Wiper/Washer/High Beams Lever (behind steering wheel) pg. 21 A. Headlight Switch pg. 22 − AUX Switches pg. 61 S. Power Door Locks R. Power Windows Q. Power Mirrors O. Parking Brake Release J. SWITCH PANEL N. Speed Control pg.
CONTROLS AT A GLANCE INSTRUMENT CLUSTER Warning Lights - Low Fuel Warning Light - Charging System Light** - Oil Pressure Warning Light** - Anti-Lock Brake (ABS) Light** - Air Bag Warning Light** - Electronic Throttle Control (ETC) Light - Engine Temperature Warning Light - Transmission Temperature Warning Light - Seat Belt Reminder Light BRAKE - Brake Warning Light** - Malfunction Indicator Light (MIL)** - SVC (Service) 4WD Indicator Light (See page 73 for more information.
CONTROLS AT A GLANCE Indicators - Cargo Lamp On Indicator - Turn Signal Indicators - High Beam Indicator - Front Fog Light Indicator - Vehicle Security Indicator* - Four-Wheel Drive and 4LOCK Mode Indicator - Exhaust Brake Indicator (Diesel Only) - Door Ajar Indicator - TOW/HAUL Indicator - Electronic Speed Control Set Indicator - Four-Wheel Drive LOW Mode Indicator - Loose Gas Cap Indicator Odometer Messages gASCAP - Gas Cap Loose noFUSE* - Fuse Fault CHANgE OIL* - Change Engine Oil ESCOFF - Electro
GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. • All doors can be programmed to unlock on the first press of the UNLOCK button. Refer to Programmable Features in this guide. Panic Alarm • Press the PANIC button once to turn the panic alarm on.
GETTING STARTED WARNING! • Leaving unattended children in a vehicle is dangerous for a number of reasons. A child or others could be severely injured or killed. Children should be warned not to touch the parking brake, brake pedal, or the shift lever. Do not leave the Key Fob inside the vehicle or in the ignition. A child could start the vehicle, operate power windows, other controls, or move the vehicle. • Do not leave children or animals inside parked vehicles in hot weather.
GETTING STARTED SEAT BELT • Be sure everyone in your vehicle is in a seat and using a seat belt properly. • Position the lap belt across your thighs, below your abdomen. To remove slack in the lap portion, pull up a bit on the shoulder belt. To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt. A snug belt reduces the risk of sliding under the belt in a collision. • Position the shoulder belt on your chest so that it is comfortable and not resting on your neck.
GETTING STARTED WARNING! • Relying on the air bags alone could lead to more severe injuries in a collision. The air bags work with your seat belt to restrain you properly. In some collisions, the air bags won't deploy at all. Always wear your seat belts even though you have air bags. • Being too close to the steering wheel or instrument panel during Advanced Front Air Bag deployment could cause serious injury, including death. Air bags need room to inflate.
GETTING STARTED • Loosen the child seat adjusters on the lower straps and on the tether strap so that you can more easily attach the hooks or connectors to the vehicle anchors. • Attach the lower hooks or connectors over the top of the seatcover material. • Then tighten the straps as you push the child restraint rearward and downward into the seat.
GETTING STARTED • Install the child restraint and remove the slack in the tether strap according to the manufacturer’s instructions. 1. Anchor Loops 2. Snap Hook 3. Tether Strap 4. Passenger's Side Rear Child Seat 5. Rear Center Child Seat 6.
GETTING STARTED WARNING! (Continued) • An incorrectly anchored tether strap could lead to increased head motion and possible injury to the child. Use only the anchor positions directly behind the child seat to secure a child restraint top tether strap. • Rearward-facing child seats must never be used in the front seat of a vehicle with a front passenger air bag. An air bag deployment could cause infants in this position to be severely injured or killed.
GETTING STARTED • To program a Key Fob to the memory position, place the ignition switch in the LOCK position and remove the Key Fob, press and release the LOCK button on the Key Fob to be programmed within 5 seconds of pressing button 1 or 2. • Press 1 or 2 to recall the saved positions, or press UNLOCK on the programmed Key Fob. • Refer to the Owner's Manual on the DVD for further details.
GETTING STARTED HEATED/VENTILATED SEATS Front Heated Seats • The controls for front heated seats are located on the center instrument panel below the climate controls. • Press the switch once to select High-level heating. Press the switch a second time to select Low-level heating. Press the switch a third time to shut the heating elements Off. • If the High-level setting is selected, the system will automatically switch to Low-level after approximately 60 minutes.
GETTING STARTED WARNING! • Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions must exercise care when using the seat heater. It may cause burns even at low temperatures, especially if used for long periods of time. • Do not place anything on the seat that insulates against heat, such as a blanket or cushion. This may cause the seat heater to overheat.
GETTING STARTED Adjustable Pedals • Press the switch located on the left side of the steering column forward to move the brake and accelerator pedals away from the driver and press the switch rearward to move the pedals closer to the driver. NOTE: The pedals cannot be adjusted when the vehicle is in REVERSE or when the Electronic Speed Control is set. CAUTION! Do not place any article under the adjustable pedals or impede its ability to move, as it may cause damage to the pedal controls.
OPERATING YOUR VEHICLE ENGINE BREAK-IN RECOMMENDATIONS • A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. • Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. • While cruising, brief full-throttle acceleration within the limits of local traffic laws contributes to a good break-in.
OPERATING YOUR VEHICLE Mist Feature • When a single wipe to clear off road mist or spray from a passing vehicle is needed, push the washer knob, located on the end of the multifunction lever, inward to the first detent and release. The wipers will cycle one time and automatically shut off. High Beams • Push the lever away from you to activate the high beams. • A high beam symbol will illuminate in the cluster to indicate the high beams are on.
OPERATING YOUR VEHICLE Cargo Light • The cargo light is strategically placed lighting that helps illuminate the bed area of the truck. A cargo light symbol will illuminate in the cluster to indicate the light is on. • Push the button to turn ON/OFF the cargo lighting. SPEED CONTROL • The speed control switches are located on the steering wheel. Cruise ON/OFF • Push the ON/OFF switch to activate the Speed Control. • The cruise symbol Speed Control is on.
OPERATING YOUR VEHICLE • Once a speed is set, pushing the RESUME/ACCEL switch once or the DECEL switch once will increase or decrease the set speed approximately 1 mph (2 km/h). Resume • To resume a previously selected set speed in memory, push the RESUME/ ACCEL switch and release. Cancel • Push the CANCEL switch or apply the brakes to cancel the set speed and maintain the set speed memory. • Push the ON/OFF switch to turn the system off and erase the set speed memory.
OPERATING YOUR VEHICLE ELECTRONIC RANGE SELECT (ERS) OPERATION • Electronic Range Select (ERS) allows you to limit the highest available transmission gear, and can be activated during any driving condition. When towing a trailer or operating the vehicle in off-road conditions, using ERS shift control will help you maximize both performance and engine braking. • Toggle the switch on the column shift lever down (-) or up (+) to select the desired top gear.
OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Air Recirculation /Max A/C • Rotate the Temperature Control to the MAX A/C position to automatically turn on both Air Conditioning and Recirculation. • For window defogging, turn the recirculation button off. • Recirculation is not allowed in defrost, floor, defrost/floor (mix) modes. Heated Mirrors • The mirrors are heated to melt frost or ice. This feature is activated whenever you turn on the rear window defroster.
OPERATING YOUR VEHICLE Air Conditioning (A/C) • If the A/C button is pushed while in the AUTO mode, the indicator light may flash three times to indicate the cabin air is being controlled automatically. SYNC Temperature Button • Push the SYNC button once to control the driver and passenger temperatures simultaneously. Push the SYNC button a second time to control the temperatures individually. Air Recirculation • Use recirculation for maximum A/C operation.
ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM 28
ELECTRONICS 29
ELECTRONICS Media Center 130 (Sales Code RES) NOTE: • Your radio has many features that add to the comfort and convenience of you and your passengers. Some of these radio features should not be used when driving because they take your eyes from the road or your attention from driving. Clock Setting • Press and hold the “TIME” button until the hours blink; turn the “TUNE/ SCROLL” control knob to set the hours.
ELECTRONICS Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6). • A second station may be added to each push button. Press the “SET/RND” button twice and SET 2 will show in the display. Then select button (1–6). CD/DISC Operation Seek Up/Down Buttons • Press to seek through CD tracks. • Hold either button to bypass tracks without stopping. SET/RND Button (Random Play) • Press this button while the CD is playing to activate Random Play.
ELECTRONICS Media Center 130 with Satellite Radio (Sales Code RES + RSC) NOTE: • Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available” if you do not. • Your radio has many features that add to the comfort and convenience of you and your passengers.
ELECTRONICS Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM, FM, or SAT bands. • Hold either button to bypass stations without stopping. Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6). • A second station may be added to each push button. Press the “SET/RND” button twice and SET 2 will show in the display. Then select button (1–6). Music Type • Press the “MUSIC TYPE” button to activate this mode.
ELECTRONICS • To select a folder from the list, press the “TUNE/SCROLL” control knob and the radio will begin playing the files contained in that folder. Audio Jack Operation • The Audio Jack allows a portable device, such as an MP3 player or a cassette player, to be plugged into the radio and utilize the vehicle’s audio system, using a 3.5 mm audio cable, to amplify the source and play through the vehicle speakers.
ELECTRONICS Clock Setting • Turn the radio on, then touch the screen where the time is displayed. • Touch the “USER CLOCK” soft-key (Navigation radio only). • To adjust the hours, touch either the “HOUR FORWARD” or “HOUR BACKWARD” soft-key. • To adjust the minutes, touch either the “MINUTE FORWARD” or “MINUTE BACKWARD” soft-key. • To save the new time setting, touch the screen where the word “Save” is displayed. Menu • Press the “MENU” hard-key to access the System Setup menu and the My Files menu.
ELECTRONICS Radio Operation • To access Radio Mode, touch the “RADIO” hard-key on the left side of the faceplate, then touch the “AM,” “FM” or “SAT” soft-key at the top of the screen to select the band. Seek Up/Seek Down • Press the “Seek Up” or “Seek Down” soft-keys to seek through radio stations in AM, FM, or SAT bands. Hold either Seek to bypass stations without stopping. Store Radio Presets • Select the radio band by touching either the “AM,” “FM,” or “SAT” soft-key.
ELECTRONICS CD/DVD Disc Operation • Press the “MEDIA” hard key to display the media source tabs at the top of the screen. Select the source by touching the “HDD,” “DISC,” or “AUX” media source soft-key tab. NOTE: Your Touch-Screen Radio will usually automatically switch to the appropriate mode when something is first connected or inserted into the system. Insert a CD/DVD Disc • To insert a disc, press the “LOAD” hard-key. • With the printed side upwards, insert the disc into the disc slot of the radio.
ELECTRONICS Audio Jack Operation • The Audio Jack allows a portable device, such as an MP3 player or a cassette player, to be plugged into the radio and utilize the vehicle’s audio system, using a 3.5 mm audio cable, to amplify the source and play through the vehicle speakers. • Pressing the “MEDIA” hard-key and then the “AUX” soft-key to change the mode to auxiliary device if the Audio Jack is connected, allowing the music from your portable device to play through the vehicle's speakers.
ELECTRONICS Copying Music From USB • The USB port on the radio face plate allows you to copy files to your hard drive. To access, lift up on the cover. • Insert a USB device (e.g. thumb drive or memory stick), then select “MY MUSIC.” • Touch the “Add Music Files to HDD” soft-key, then touch the “From USB” soft-key in the next screen. • Select the folders or titles you would like to copy, then touch the “DONE” soft-key to start the copy process.
ELECTRONICS Playing Music From The HDD • Press the “MEDIA” hard key to display the media source tabs at the top of the screen. Touch the “HDD” soft-key tab. Touch the desired track soft-key to play or touch the “SEARCH/BROWSE” soft-key to search by artist, by album, by song, by genre, from a folder, or from Favorites. Cleaning Your Touch-Screen Radio • Do not spray any liquid or caustic chemicals directly on the screen. Use a clean and dry micro fiber lens cleaning cloth in order to clean the touch-screen.
ELECTRONICS Main Navigation Menu Finding Points Of Interest • From the main Navigation menu, touch “Where To?,” then touch “Points of Interest.” • Select a Category and then a subcategory, if necessary. • Select your destination and touch “Go.” Finding A Place By Spelling The Name • From the Main Navigation Menu, touch “Where to?,” then touch “Points of Interest” and then touch “Spell Name.” • Enter the name of your destination. • Touch “Done.” • Select your destination and touch “Go.
ELECTRONICS Following Your Route • Your route is marked with a magenta line on the map. If you depart from the original route, your route is recalculated. A speed limit icon could appear as you travel on major roadways. Adding A Via Point • To add a stop (Via Point) you must be navigating a route. • Touch the “back arrow icon” to return to the Main Navigation menu. • Touch “Where To?,” then search for the extra stop. Then select the stop to add from the search results.
ELECTRONICS • You may experience delays in acquisition of satellite signals when in areas with an obstructed view to the sky, such as garages, tunnels, or large cities with tall buildings. Sirius XM™SATELLITE RADIO/TRAVEL LINK • The following describes features that are available when in Sirius XM™ Satellite Radio mode. Info • Touch the “i” soft-key to view detailed information about the current Sirius XM™ Satellite channel.
ELECTRONICS NOTE: Refer to your Media Center 430/430N User's Manual for more information. Display SAT Favorites List • Touch the “Search/Browse” soft-key and select “Favorites” from the SAT Browse screen. • Touch the desired favorites soft-key to switch the SAT tuner to the corresponding channel. • You may use the “LIST” soft-key to toggle between: • Favorite Songs. • Favorite Artists. • Currently playing favorites.
ELECTRONICS Replay Option Play/Pause Rewind/RW Fast Forward/FW Replay Time Live Option Description Touch to Pause content playback. Touch Pause/Play again to resume playback. Rewinds the channel content in steps of 5 seconds. Touch and hold to rewind continuously, then release to begin playing content at that point. Forwards the content, and works similarly to Rewind/RW.
ELECTRONICS STEERING WHEEL AUDIO CONTROLS • The steering wheel audio controls are located on the rear surface of the steering wheel. Right Switch • Press the switch up or down to increase or decrease the volume. • Press the button in the center to change modes AM/FM/CD/SAT. Left Switch • Press the switch up or down to search for the next listenable station or select the next or previous CD track.
ELECTRONICS NOTE: • The USB port supports certain Mini, Classic, Nano, Touch, and iPhone® devices. The USB port also supports playing music from compatible external USB Mass Storage Class memory devices. For supported audio file formats, refer to the USB Port section on the Owner's Manual on the DVD. Refer to www.UconnectPhone.com website for a list of tested iPod®s. Some iPod® software versions may not fully support the USB port features. Please visit Apple’s website for iPod® software updates.
ELECTRONICS • (After the BEEP), say “pair a device”. • Follow the audible prompts. • You will be asked to say a four-digit Personal Identification Number (PIN), which you will later need to enter into your mobile phone. You can say any four-digit PIN. You will not need to remember this PIN after the initial pairing process. • You will then be prompted to give the phone pairing a name (each phone paired should have a unique name).
ELECTRONICS Phonebook Edit • Press the “Phone” button . • (After the BEEP), say “phonebook”. • (After the BEEP), say “new entry” or “list names” or “delete”. • Follow the prompts. Making A Phone Call • Press the “Phone” button . • (After the BEEP), say “dial” (or “call” a name). • (After the BEEP), say number (or name). Receiving A Call – Accept (And End) • When an incoming call rings/is announced on Uconnect™, press the Phone . button • To end a call, press the Phone button .
ELECTRONICS Uconnect™ VOICE COMMAND • The Uconnect™ Voice Command system allows you to control your AM, FM radio, satellite radio, disc player, HDD, Uconnect™ Phone, a memo recorder, and supported portable media devices. located on the radio • When you press the “Voice Command” button faceplate or steering wheel, you will hear a beep. The beep is your signal to give a command. If you do not say a command within a few seconds, the system will present you with a list of options.
ELECTRONICS Memo Mode To switch to the voice recorder mode, say “Memo”. The following are common voice commands for this mode: “New Memo” (to record a new memo) — During the recording, you may press the Voice Command button to stop recording.
ELECTRONICS Bluetooth® STREAMING AUDIO • If equipped with Uconnect™ Voice Command, your Bluetooth-equipped iPod® devices, cell phones or other media players, may also be able to stream music to your vehicle's speakers. Your connected device must be Bluetooth-compatible, and paired with your Media Center radio (see Uconnect™ Phone for pairing instructions). Non-Touch-Screen Radios: Press the “AUX” button on the radio faceplate until "BT" or “Audio Streaming” is displayed on the radio screen.
ELECTRONICS PROGRAMMABLE FEATURES Electronic Vehicle Information Center (EVIC) • The EVIC can be used to view or change the following settings. Press the UP or DOWN button until System Setup displays, then press the SELECT button. Scroll through the settings using the UP or DOWN buttons. Press button to change the setting. Press the BACK button to scroll the SELECT back to a previous menu or sub menu.
ELECTRONICS Sound Horn With Lock • To turn the horn chirp on or off when the doors are locked: • Press the LOCK button for at least 4 seconds, but no longer than 10 seconds. Then, press the PANIC button while still holding the LOCK button. • Release both buttons at the same time. Flash Lamps With Lock • The turn signal lights flashing feature, when the doors are locked or unlocked, can be turned on or off.
ELECTRONICS POWER OUTLETS • There are three possible 12 Volt power outlets located in the vehicle. Lower left and lower right of the instrument panel and inside the upper lid of the center storage compartment. A key symbol on the outlet cover indicates that the key must be in the ON or ACC positions for the outlet to provide power. The battery symbol on the outlet cover indicates that the outlet is connected to the battery, and can provide power at all times.
OFF-ROAD CAPABILITIES FOUR-WHEEL DRIVE OPERATION • The electronically shifted and manually shifted transfer case provides four mode positions. • Two-wheel drive high range (2H) • Four-wheel drive high range (4H) • NEUTRAL (N) • Four-wheel drive low range (4L) • This transfer case is intended to be driven in the 2H position for normal street and highway conditions, such as dry, hard-surfaced roads.
UTILITY TOWING & PAYLOAD CHASSIS CAB 3500 5.7L HEMI® V8 5-speed Automatic Transmission 6.7L Cummins® Turbo Diesel I-6 6-Speed Manual Transmission 6.7L Cummins® Turbo Diesel I-6 6-Speed Automatic Transmission ST/SLT/Laramie Towing: 10,850 lbs max Payload: 6520 lbs max Towing: 18,750 lbs - max Payload: 5910 lbs - max Towing: 18,700 lbs - max Payload: 5850 lbs - max CHASSIS CAB 4500 6.7L Cummins® Turbo Diesel I-6 6-Speed Manual Transmission 6.
UTILITY TOW/HAUL MODE • When driving in hilly areas, towing a trailer, carrying a heavy load, etc., and frequent transmission shifting occurs, press the TOW/HAUL switch to select TOW/HAUL mode. This will improve performance and reduce the potential for transmission overheating or failure due to excessive shifting. When operating in TOW/HAUL mode, transmission upshifts are delayed, and the transmission will automatically downshift (for engine braking) during steady braking maneuvers.
UTILITY INTEGRATED TRAILER BRAKE MODULE • The Integrated Trailer Brake Controller allows you to automatically or manually activate the Electric Trailer Brakes and Electric Over Hydraulic Trailer Brakes for a better braking performance when towing a trailer. The controller and status display are on the instrument panel to the left of the steering wheel, and the included control lever can activate the trailer brakes independent of the truck's brakes.
UTILITY • Press the SELECT button and then press the UP or DOWN buttons until Trailer Brake Type appears on the screen. • Press the SELECT button and then press the UP or DOWN buttons until the proper Trailer Brake Type appears on the screen.
UTILITY GAIN Adjustment Buttons (+/-) • Pressing the +/- buttons, located on the left side of the module, will increase/decrease the brake control power output to the trailer brakes in 0.5 increments. The GAIN setting can be increased to a maximum of 10 or decreased to a minimum of 0. • Refer to your Owner's Manual on the DVD for further details. WARNING! Connecting a trailer that is not compatible with the ITBM system may result in reduced or complete loss of trailer braking.
UTILITY RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.
UTILITY Recreational Towing – Four-Wheel Drive Models NOTE: Both the manual shift and electronic shift transfer cases must be shifted into NEUTRAL (N) for recreational towing. Automatic transmissions must be shifted into PARK for recreational towing. Manual transmissions must be placed in gear (NOT in NEUTRAL) for recreational towing. Refer to the following for the proper transfer case NEUTRAL (N) shifting procedure for your vehicle.
DIESEL ENGINE BREAK-IN RECOMMENDATIONS • The Cummins® turbocharged diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. • Do not operate the engine at idle for prolonged periods. • Use the appropriate transmission gear to prevent engine lugging. • Observe vehicle oil pressure and temperature indicators. • Check the coolant and oil levels frequently.
DIESEL Cold Start Procedure • Turn the ignition switch to the ON position. If the Wait To Start appears in the cluster, wait for the light to turn off before starting. light • In extremely cold weather below 0°F (-18°C) it may be beneficial to cycle the manifold heaters twice before attempting to start the engine. This can be accomplished by turning the ignition OFF for at least five seconds and then back ON after the “Wait To Start Light” has turned off, but before the engine is started.
DIESEL DIESEL EXHAUST BRAKE (ENGINE BRAKING) • The exhaust brake feature will only function when the driver turns the exhaust brake switch to the ON position. • The switch is located on the switch bank below the audio system. • Once the switch is in the ON position and the vehicle is moving faster than 5 mph (8 km/h), the exhaust brake will automatically operate when the driver removes pressure from the accelerator pedal. • Exhaust braking is most effective when the engine RPM is higher.
DIESEL IDLE-UP FEATURE (AUTOMATIC TRANSMISSION ONLY) • The Idle-Up Feature uses the speed control switches to increase engine idle speed and quickly warm the vehicle’s interior. This feature must be enabled by your dealer. See your local dealer. • With the transmission in PARK, the parking brake applied, and the engine running, push the speed control ON/OFF switch on, then push the SET switch. • The engine RPM will go up to 1100 RPM.
DIESEL • When clean fuel is visible, close the drain and switch the ignition to OFF. • Refer to the Owner's Manual on the DVD for further details. Fuel Filter Replacement • With the engine off and a drain pan under the fuel filter drain hose, open the water drain valve 1/4 turn counterclockwise and completely drain fuel and water into the approved container. • Close the water drain valve and remove the lid using a socket or strap wrench; rotate counterclockwise for removal.
DIESEL Perform Service • Your vehicle will require emissions maintenance at a set interval. To help remind you when this maintenance is due, the Electronic Vehicle Information Center (EVIC) will display “Perform Service”. When the “Perform Service” message is displayed on the EVIC it is necessary to have the emissions maintenance performed. Emissions maintenance may include replacing the Closed Crankcase Ventilation (CCV) filter element, and cleaning of the EGR Cooler.
DIESEL COOL–DOWN IDLE CHART Driving Conditions Stop and Go Stop and Go Highway Speeds City Traffic Highway Speeds Uphill Grade TURBOCHARGER "COOL DOWN" CHART Load Turbocharger Temperature Empty Medium Medium Max. GCWR Max. GCWR Max.
DIESEL System Overview • This vehicle is equipped with a Diesel Exhaust Fluid (DEF) injection system and a Selective Catalytic Reduction (SCR) catalyst to meet the emission requirements.
DIESEL Adding Diesel Exhaust Fluid • The DEF gauge (located on the EVIC display) will display the level of DEF remaining in the tank. • When the DEF gauge reads 75%, add approximately 2.5 gallons (9.5 Liters) to fill the DEF tank. • When the DEF gauge reads 50%, add approximately 4 gallons (15 Liters) to fill the DEF tank. • When the DEF gauge reads 25%, add approximately 6 gallons (23 Liters) to fill the DEF tank. NOTE: Driving conditions (altitude, vehicle speed, load, etc.
WHAT TO DO IN EMERGENCIES 24-HOUR TOWING ASSISTANCE • Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents. • Provide your name, vehicle identification number and license plate number. • Provide your location, including telephone number, from which you are calling. • Briefly describe the nature of the problem and answer a few simple questions. • You will be given the name of the service provider and an estimated time of arrival.
WHAT TO DO IN EMERGENCIES • If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We recommend you do not operate the vehicle. Have the vehicle serviced immediately. - Charging System Light • This light shows the status of the electrical charging system. If the charging system light remains on, it means that the vehicle is experiencing a problem with the charging system.
WHAT TO DO IN EMERGENCIES - Transmission Temperature Warning Light • This light indicates that there is excessive transmission fluid temperature that might occur with severe usage such as trailer towing. If this light turns on, stop the vehicle and run the engine at idle, with the transmission in NEUTRAL, until the light turns off. Once the light turns off, you may continue to drive normally.
WHAT TO DO IN EMERGENCIES CAUTION! Driving with a hot cooling system could damage your vehicle. If the temperature gauge reads 240°F (116 °C) or greater pull over and stop the vehicle. Idle the vehicle with the air conditioner turned off until the pointer drops back into the normal range 200–230°F (93–110°C). If the pointer remains at 240°F (116°C) or greater and you hear a chime, turn the engine off immediately and call for service.
WHAT TO DO IN EMERGENCIES 4500/5500 Models These vehicles do not come equipped with a jack. NOTE: Jacking and tire changing on 4500/5500 models should be performed by an authorized dealer, or knowledgeable service personnel with the appropriate heavy duty equipment, like a tire service company. Preparations For Jacking 1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas. 2. Turn on the Hazard Warning flasher. 3. Set the parking brake. 4.
WHAT TO DO IN EMERGENCIES When changing a rear wheel, assemble the jack drive tube to the jack and connect the drive tube to the extension tube. Securely place the jack under the sway bar bracket (unless both tires are flat on one side, then place jack under shock bracket) facing forward in vehicle. Connect the jack tube extension and lug wrench. Before raising the wheel off the ground, make sure that the jack will not damage surrounding truck parts and adjust the jack position as required.
WHAT TO DO IN EMERGENCIES 8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial (thumbwheel) by hand, it may be necessary to use the jack drive tube in order to lower the jack. Stow the replaced tire, jack, and tools as previously described. 9. Adjust the tire pressure when possible. NOTE: Do not oil wheel studs. For chrome wheels, do not substitute with chrome plated wheel nuts.
WHAT TO DO IN EMERGENCIES NOTE: When installing a spare tire (if equipped) as part of a dual rear wheel end combination, the tire diameter of the two individual tires must be compared. If there is a significant difference, the larger tire should be installed in a front location. The correct direction of rotation for dual tire installations must also be observed. These dual rear wheels should be tightened as follows: 1. Tighten the wheel nuts in the numbered sequence to a snug fit. 2.
WHAT TO DO IN EMERGENCIES To Stow The Flat Or Spare • Refer to Upfitters Body Builders Guide for information on stowing your spare tire (if equipped). CAUTION! • Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle. • Use extreme caution when removing the front and rear center caps. Damage can occur to the center cap and/or the wheel if screwdriver type tools are used.
WHAT TO DO IN EMERGENCIES WARNING! (Continued) • Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE. • Never start or run the engine with the vehicle on a jack. • Do not let anyone sit in the vehicle when it is on a jack. • Do not get under the vehicle when it is on a jack. • Only use the jack in the positions indicated and for lifting this vehicle during a tire change. • If working on or near a roadway, be extremely careful of motor traffic.
WHAT TO DO IN EMERGENCIES Preparations for Jump-Start • The battery in your vehicle is located in the front of the engine compartment, behind the left headlight assembly. NOTE: The positive battery post is covered with a protective cap. Lift up on the cap to gain access to the positive battery post. • Set the parking brake, shift the automatic transmission into PARK and turn the ignition to LOCK. • Turn off the heater, radio, and all unnecessary electrical accessories.
WHAT TO DO IN EMERGENCIES CAUTION! • Do not use a portable battery booster pack or any other booster source with a system voltage greater than 12 Volts or damage to the battery, starter motor, alternator or electrical system may occur. • Failure to follow these procedures could result in damage to the charging system of the booster vehicle or the discharged vehicle. • Accessories that can be plugged into the vehicle power outlets draw power from the vehicle’s battery, even when not in use (i.e.
WHAT TO DO IN EMERGENCIES EMERGENCY TOW HOOKS • If your vehicle is equipped with tow hooks, they are mounted in the front. • For off-road recovery, it is recommended to use both of the front tow hooks to minimize the risk of damage to the vehicle. CAUTION! Tow hooks are for emergency use only, to rescue a vehicle stranded off-road. Do not use tow hooks for tow truck hookup or highway towing. You could damage your vehicle. Tow straps are recommended when towing the vehicle; chains may cause vehicle damage.
86 Wheels OFF the Ground NONE Front Rear ALL Towing Condition Flat Tow Wheel Lift or Dolly Tow Flatbed 2WD Models BEST METHOD OK If transmission is operable: • Transmission in NEUTRAL • 30 mph (48 km/h)max • 15 miles (24 km) max distance TOWING A DISABLED VEHICLE • Tow in FORWARD direction NOT ALLOWED NOT ALLOWED BEST METHOD • Transfer Case in NEUTRAL • Manual Transmission in gear ( NOT NEUTRAL) • Auto Transmission in PARK 4WD Models WHAT TO DO IN EMERGENCIES
WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels. Then, move the shift lever back and forth between REVERSE and DRIVE. Using minimal accelerator pedal pressure to maintain the rocking motion, without spinning the wheels, is most effective.
WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located below the steering wheel at the base of the instrument panel. • Reach into the opening beneath the center of the hood and move the safety latch lever while lifting the hood at the same time. WARNING! Be sure the hood is fully latched before driving your vehicle. If the hood is not fully latched, it could open when the vehicle is in motion and block your vision.
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MAINTAINING YOUR VEHICLE FLUIDS AND CAPACITIES Gasoline Versions Component Engine Coolant 5.7L 3500 Models Fluid, Lubricant, or Genuine Part Capacities MOPAR® Antifreeze/Coolant Five 18.7 Quarts Year/100,000 Mile Formula HOAT (17.7 Liters) (Hybrid Organic Additive Technology) or equivalent. Engine Oil with Filter API certified 5W-20 engine oil, 5.7L 7 Quarts 5.7L meeting the requirements of (6.6 Liters) Chrysler Material Standard MS-6395. Refer to your oil filler cap for correct SAE grade.
MAINTAINING YOUR VEHICLE Component Fuel Selection 5.7L Fluid, Lubricant, or Genuine Part 87 Octane Acceptable. 89 Octane Recommended. Capacities Standard Rear Tank - 52 Gallons (197 Liters) (Approximate) Optional Midship Tank - 22 Gallons (83 Liters) (Approximate) Fluid, Lubricant, or Genuine Part MOPAR® Antifreeze/Coolant Five Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology) or equivalent.
MAINTAINING YOUR VEHICLE Component Fuel Selection 6.7L Turbo Diesel 94 Fluid, Lubricant, or Genuine Part Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid damage to the emissions control system. For most year-round service, No.
X X X 91,000 42 56,000 54 72,000 60 80,000 66 88,000 72 96,000 78 104,000 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 104,000 117,000 130,000 143,000 156,000 169,000 48 64,000 X X X X X X X X X 78,000 36 48,000 Change the automatic transmission fluid and filter if using your vehicle for any of the following: Police, taxi, fleet, snow plowing, or frequent trailer towing.
96 X 52,000 65,000 30 40,000 X 78,000 36 48,000 91,000 42 56,000 • Refer to the Owner's Manual on the DVD for the complete maintenance schedule. Flush and replace the engine coolant at 104,000 miles (169,000 km) or 60 months whichever comes first. Flush and replace the engine coolant at 60 months or 104,000 miles (169,000 km) whichever comes first. Flush and replace power steering fluid. Inspect and replace PCV valve if necessary.
MAINTAINING YOUR VEHICLE Maintenance Record (Gasoline Engine) Odometer Date Signature, Authorized Service Center 8,000 Miles (13,000 km) or 6 Months 16,000 Miles (26,000 km) or 12 Months 24,000 Miles (39,000 km) or 18 Months 32,000 Miles (52,000 km) or 24 Months 40,000 Miles (65,000 km) or 30 Months 48,000 Miles (78,000 km) or 36 Months 56,000 Miles (91,000 km) or 42 Months 64,000 Miles (104,000 km) or 48 Months 72,000 Miles (117,000 km) or 54 Months 80,000 Miles (130,000 km) or 60 Months 88,000 Miles (1
98 X X Lubricate front drive shaft fitting (4x4). Lubricate outer tie rod ends. X X X X 84,000 42 52,500 X X X X X X 96,000 48 60,000 X X X X X X X X X X 72,000 36 45,000 X X X X X X 60,000 30 37,500 Inspect the manual transmission fluid; add if necessary. X X X X X X X 48,000 24 30,000 Change the transfer case fluid (4x4). Check the transfer case fluid (4x4). Inspect drive belt; replace as required.
X 60,000 30 37,500 X X 72,000 36 45,000 X 84,000 42 52,500 • Refer to the Owner's Manual on the DVD for the complete maintenance schedule. X X Check the Diesel Exhaust Fluid (DEF) tank; refill if necessary. X 48,000 X X 36,000 24 30,000 X X 24,000 18 22,500 Change automatic transmission fluid. X 12,000 12 15,000 Inspect wheel bearings.
MAINTAINING YOUR VEHICLE Maintenance Record (Diesel Engine) Odometer 7,500 Miles (12,000 km) or 6 Months 15,000 Miles (24,000 km) or 12 Months 22,500 Miles (36,000 km) or 18 Months 30,000 Miles (48,000 km) or 24 Months 37,500 Miles (60,000 km) or 30 Months 45,000 Miles (72,000 km) or 36 Months 52,500 Miles (84,000 km) or 42 Months 60,000 Miles (96,000 km) or 48 Months 67,500 Miles (108,000 km) or 54 Months 75,000 Miles (120,000 km) or 60 Months 82,500 Miles (132,000 km) or 66 Months 90,000 Miles (144,000 km
MAINTAINING YOUR VEHICLE FUSES Integrated Power Module (fuses) • The Integrated Power Module is located in the engine compartment near the battery. This center contains cartridge fuses and mini fuses.
MAINTAINING YOUR VEHICLE J13 Cartridge Fuse 60 Amp Yellow J14 20 Amp Blue J15 J17 J18 40 Amp Green 40 Amp Green 20 Amp Blue J19 60 Amp Yellow J20 J21 J22 30 Amp Pink 20 Amp Blue 25 Amp Natural Cavity M1 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M18 M19 102 Mini Fuse Description Main Ignition Off Draw (IOD) Fuse Trailer Tow Lamps/Park Lamps Front Blower Starter Motor Solenoid Powertrain Control Module Transmission Range Rad Fan Motor HI/Rad Fan Motor Low Front Wiper Ground/Low/High Washer
MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini Fuse M20 15 Amp Blue M21 M22 M23 M25 20 Amp Yellow 10 Amp Red 10 Amp Red 20 Amp Yellow M26 M27 M28 M29 M30 M31 M32 M33 M34 10 Amp Red 10 Amp Red 15 Amp Blue 10 Amp Red 15 Amp Blue 20 Amp Yellow 10 Amp Red 10 Amp Red 10 Amp Red M35 M36 15 Amp Blue 20 Amp Yellow M37 10 Amp Red M38 25 Amp Natural Description Instrument Cluster Interior Lighting /Sw Steering Wheel/Sw Bank Automatic Shutdown 3 Horns (Low/High) – Right Horns (Low/High) – Left Fuel
MAINTAINING YOUR VEHICLE TIRE PRESSURES • Check the inflation pressure of each tire, including the spare tire, at least monthly and inflate to the recommended pressure for your vehicle. • The tire pressures recommended for your vehicle are found on the “Tire and Loading Information” label located on the driver’s side door opening. NOTE: Refer to the Owner's Manual on the DVD for more information regarding tire warnings and instructions. WARNING! • Overloading of your tires is dangerous.
MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE • All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • To remove heavy soil and/or excessive brake dust, use MOPAR® Wheel Cleaner or equivalent or select a non-abrasive, non-acidic cleaner. CAUTION! Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not use oven cleaner. These products may damage the wheel's protective finish.
CONSUMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English) Phone: 1–800–387–9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED • To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer center.
CONSUMER ASSISTANCE NOTE: • A street address is required when ordering manuals (no P.O. Boxes). • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists. REPORTING SAFETY DEFECTS IN THE 50 UNITED STATES AND WASHINGTON, D.C.
MOPAR ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR® • The following highlights just some of the many Authentic Ram Truck Accessories by Mopar featuring a fit, finish, and functionality specifically for your Ram Truck. • In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved.
INDEX Adjustable Pedals . . . . . . . . . . . 20 Air Conditioning . . . . . . . . . . 26,27 Airbag . . . . . . . . . . . . . . . . . . 12 Airbag Light . . . . . . . . . . . . . . 74 Alarm, Panic . . . . . . . . . . . . . . 10 Anti-Lock Brake System (ABS) . . . 74 Arming Theft System (Security Alarm) . . . . . . . . . . . . 11 Audio Settings . . . . . 30,31,32,34,38 Automatic Headlights . . . . . . . 22,75 Automatic Temperature Control (ATC) . . . . . . . . . . . . . . 26 Automatic Transmission Fluid Type .
INDEX High Beam/Low Beam Select (Dimmer) Switch . . . . . . . . Hoisting . . . . . . . . . . . . . Hood Release . . . . . . . . . Hub Caps . . . . . . . . . . . . MOPAR® Accessories . . . . . . . . 108 . . . . . . . . . . . . . . . . 22 82 89 79 Idle Up Feature . . . . . . . . . . . . 67 Instrument Cluster . . . . . . . . . . . 8 Indicators . . . . . . . . . . . . . . . 9 Instrument Cluster Warning Lights . . . . . . . . . . . . . . . . . 8,73 Integrated Trailer Brake Controls . .
INDEX Setting the Clock . . . . . . . . 30,32,35 Shift Lever Override . . . . . . . . . . 85 Short Message Service (SMS) . . . . 51 Signals, Turn . . . . . . . . . . . . . . 21 SIRIUS Travel Link . . . . . . . . . . . 45 Spark Plugs . . . . . . . . . . . . . . 92 Speed Control (Cruise Control) . . . 23 Starting Cold Weather . . . . . . . . . . . . 65 Remote . . . . . . . . . . . . . . . . 11 Starting Procedures (Diesel Engines) . . . . . . . . . . . . 64 Steering Tilt Column . . . . . . . . . . . . . .
FAQ (How To?) FREQUENTLY ASKED QUESTIONS GETTING STARTED • How do I install my LATCH Equipped Child Seat? pg. 13 • How do I program my Front Seat Memory? pg. 16 OPERATING YOUR VEHICLE • How does the Electronic Range Select (ERS) operate? pg. 25 ELECTRONICS • Which radio is in my vehicle? pg. 30, 32, 34 • How do I activate the Audio Jack? pg. 31, 34, 38 • How do I set the clock on my radio? pg. 30, 32, 35 • How do I use the Navigation feature? pg.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/ Media Center Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. RAMTRUCKS.COM The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury.
Download a FREE electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Ownership tab at www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). Download a free Vehicle Information App by visiting your application store, Keyword (RAM Trucks), or scanning the Microsoft Tag. To put Microsoft Tags to work for you, use your mobile phone’s browser or App store to download a Microsoft Tag reader, like the free one at www.gettag.mobi. Then follow the directions to scan the code.
