Download a free electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Owners tab at: www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). 14VF-926-AA RAM ProMaster Fourth Edition User Guide 1640982_14d_ProMaster_UG_051214.
This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect® Manuals and other Warning Labels in your vehicle. Not all features shown in this guide may apply to your vehicle.
TABLE OF CONTENTS INTRODUCTION/WELCOME WELCOME FROM CHRYSLER GROUP LLC . . . . . . . . . . . . . . . . . . 2 COOL-DOWN IDLE CHART . . . . . . . . . 56 ADDING FUEL . . . . . . . . . . . . . . . . 56 DIESEL EXHAUST FLUID . . . . . . . . . 57 CONTROLS AT A GLANCE WHAT TO DO IN EMERGENCIES KEY FOB . . . . . . . . . . . . . . . . . . . . 8 SEAT BELT . . . . . . . . . . . . . . . . . . . 8 SUPPLEMENTAL RESTRAINT SYSTEM (SRS) — AIR BAGS . . . . . . . . . . . . . . 9 FRONT SEATS . . . . . . . . . . . . . . . .
INTRODUCTION/WELCOME WELCOME FROM CHRYSLER GROUP LLC Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles. Your new Chrysler Group LLC vehicle has characteristics to enhance the driver's control under some driving conditions. These are to assist the driver and are never a substitute for attentive driving. They can never take the driver's place.
INTRODUCTION/WELCOME VEHICLES SOLD IN CANADA With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be deemed to be deleted and the name Chrysler Canada Inc. used in substitution. WARNING! • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury. • Always make sure that objects cannot fall into the driver foot well while the vehicle is moving.
CONTROLS AT A GLANCE DRIVER COCKPIT 1. Power Mirrors 2. Headlight Switch pg. 19 3. Instrument Cluster/Electronic Vehicle Information Center (EVIC) Display pg. 6 4. Wiper/Washer pg. 22 5. Transmission Shifter 6. Audio System (Touchscreen Radio Shown) pg. 26 7. Clip Board 8. Climate Controls pg. 18 9. Storage 10. Power Window Switch 11.
CONTROLS AT A GLANCE 12. Power Outlet pg. 44 13. USB Port (Charging Only) 14. Switch Panel • Front Fog Lights • Electronic Stability Control (ESC) OFF pg. 64 • Hazard Warning Switch • Central Door Lock Switch 15. Storage — If Equipped 16. USB Port 17. Ignition Switch 18. Uconnect® Phone Controls pg. 36 19. Uconnect® Controls pg. 36 20. Speed Control pg. 23 21. Hood Release pg. 36 22.
CONTROLS AT A GLANCE INSTRUMENT CLUSTER 1. Speedometer 2. Turn Signal Lights 3. Electronic Vehicle Information Center (EVIC) 4. Fuel Gauge (See page 60 for Instrument Cluster Indicator Lights.
CONTROLS AT A GLANCE 5. Turn Signal Lights 6. Tachometer 7. Temperature Gauge (See page 63 for Instrument Cluster Indicator Lights.
GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. • Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. All doors can be programmed to unlock on the first press of the UNLOCK button. Refer to the Owner Manual on your DVD for further information. Key Fob 1 — Cargo Doors 2 — Unlock 3 — Lock SEAT BELT Be sure everyone in your vehicle is in a seat and using a seat belt properly.
GETTING STARTED The seat belts for both front seating positions are equipped with pretensioning devices that are designed to remove slack from the seat belt in the event of a collision. A deployed pretensioner or a deployed air bag must be replaced immediately. WARNING! In a collision, you and your passengers can suffer much greater injuries if you are not properly buckled up. You can strike the interior of your vehicle or other passengers, or you can be thrown out of the vehicle.
GETTING STARTED WARNING! • Relying on the air bags alone could lead to more severe injuries in a collision. The air bags work with your seat belt to restrain you properly. In some collisions, the air bags won't deploy at all. Always wear your seat belts even though you have air bags. • Being too close to the steering wheel or instrument panel during Advanced Front Air Bag deployment could cause serious injury, including death. Air bags need room to inflate.
GETTING STARTED Height Adjustment — Without Swivel Seat The height adjusting levers are located on the center outboard side of the seat. • Lift up on the front lever to adjust the front of the seat up or down. • Lift up on the rear lever to adjust the rear of the seat up or down. Height Adjusting Levers 1 — Front Height Adjusting Lever 2 — Rear Height Adjusting Lever Height Adjustment — With Swivel Seat The height adjusting knobs are located on the center outboard side of the seat.
GETTING STARTED Recliner — Without Swivel Seat The recliner knob is located on the rear outboard side of the seat. • To recline the seatback, lean back, rotate the recliner knob rearward to position the seatback as desired. • To return the seatback to its normal upright position, lean forward and rotate the recliner knob forward until the seatback is in the upright position. Recliner Knob Recliner — With Swivel Seat The recliner lever is located at the lower front outboard side of the seat.
GETTING STARTED Air Seat Adjustment The seat is equipped with a mechanical spring system and hydraulic shock absorber to ensure maximum comfort and safety. The system of springs also effectively absorbs impact from uneven road surfaces. • Use the weight adjustment knob to set the required setting based on body weight, with settings between 88 lbs (40 kg) and 286 lbs (130 kg). 1 — Weight Adjustment Knob Swivel Seat Adjustment The swivel seat lever is located at the lower front inboard side of the seat.
GETTING STARTED Armrest Height Adjustment The height adjusting rotating knob is located underneath the front of the drivers and passengers armrest. • Rotate the knob to adjust the armrest up or down. 1 — Armrest Height Adjustment Knob WARNING! • Adjusting a seat while the vehicle is moving is dangerous. The sudden movement of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed. Only adjust a seat while the vehicle is parked.
GETTING STARTED HEATED SEATS Front Heated Seats The controls for the front heated seats are located on the lower outboard side of the seat. • Press the switch once to turn on the heated seats. • Press the switch a second time to shut the heating elements off.
GETTING STARTED TELESCOPING STEERING COLUMN The telescoping control handle is located below the steering wheel at the end of the steering column. • To unlock the steering column, pull the control handle up. • To lengthen or shorten the steering column, pull the steering wheel outward or push it inward as desired. • To lock the steering column in position, push the control handle down until fully engaged.
OPERATING YOUR VEHICLE ENGINE BREAK-IN RECOMMENDATIONS A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. While cruising, brief full-throttle acceleration within the limits of local traffic laws contributes to a good break-in.
OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Manual Climate Controls 1 — Rotate Blower Control 2 — Push Air Recirculation Button 3 — Rotate Temperature Control 4 — Push A/C Button 5 — Rotate Mode Control 6 — Push Rear Window Defroster Button Air Recirculation • Use Recirculation for maximum A/C operation. • For window defogging, turn the Recirculation button off. • Recirculation is not allowed in defrost.
OPERATING YOUR VEHICLE TURN SIGNALS/HEADLIGHTS/HIGH BEAMS LEVER Turn Signal Headlight Lever 1 — High Beams 2 — Headlights 3 — Turn Signals Turn Signals/Lane Change Assist • Tap the lever up or down once and the turn signal (right or left) will flash four times and automatically turn off. Headlights/Parking Lights • Rotate the end of the lever to the first detent for parking lights and headlight operation. NOTE: The ignition switch must be in the ON/RUN position for the headlights to operate.
OPERATING YOUR VEHICLE INTERIOR LIGHTS Map/Dome Lights These lights are mounted between the sun visors on the overhead console. Each light is turned on by pressing the corresponding switch. Left Switch • Press the left switch to the left to turn OFF the auto dome lights. The dome lights will not automatically turn on when a door is opened. • Press the left switch to the right to turn ON the dome lights. Right Switch • Press the right switch to the left to turn ON the left map light.
OPERATING YOUR VEHICLE Cargo Lamp The Rear Cargo Lamp is located at the upper rear cargo area above the rear doors. Your vehicle may be equipped with a Side Cargo Lamp located at the upper rear area of the passenger side sliding door opening. The Cargo Lamps can be set to three different positions (Off/Right Position, Center Position, On/Left Position). • Press the Cargo Lamp lens to the right from its center position and the lamp is always off.
OPERATING YOUR VEHICLE WIPER/WASHER LEVER Wiper Washer Lever 1 — Mist 2 — Intermittent, Low And High 3 — Washer The Wiper/Washer Lever is located on the right side of the steering column. Front Wipers Intermittent, Low And High Operation • Push the lever downward to the first detent and rotate the center ring to use one of the four intermittent wiper settings. • Push the lever downward to the second detent for low wiper operation. • Push the lever downward to the third detent for high wiper operation.
OPERATING YOUR VEHICLE ELECTRONIC SPEED CONTROL Electronic Speed Control Lever 1 2 3 4 — — — — Set/Accel On/Off Resume Decel The Electronic Speed Control lever is located on the left side of the steering column. Cruise ON/OFF • Rotate the center ring upward on the electronic speed control lever to turn the system ON. The cruise symbol Control is on. will appear on the instrument cluster to indicate the Speed • To turn the system OFF, rotate the center ring upward a second time.
OPERATING YOUR VEHICLE Accel/Decel To Increase Speed • When the Electronic Speed Control is set, you can increase speed by tapping the Speed Control lever up (+). The speed increment shown is dependant on the speed of U.S. (mph) or Metric (km/h) units: U.S. Speed (mph) • Tapping the Speed Control lever up (+) once will result in a 1 mph increase in set speed. Each subsequent tap of the lever results in an increase of 1 mph.
OPERATING YOUR VEHICLE Rotating the center ring upward to turn the system OFF or turning the ignition switch OFF erases the set speed memory. WARNING! • Leaving the Electronic Speed Control system on when not in use is dangerous. You could accidentally set the system or cause it to go faster than you want. You could lose control and have a collision. Always leave the Electronic Speed Control system off when you are not using it.
ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM 1. Uconnect® Phone Mute Button 2. Uconnect® Phone Button pg. 36 3. Steering Wheel Audio Controls (Right) pg. 42 4. Phone Hang Up Button 5. Uconnect® Voice Command Button pg. 39 6. USB/Audio Jack pg. 35 7. Volume Knob/Audio Mute Button pg.
ELECTRONICS 8. Eject Button pg. 32 9. CD Slot pg. 35 10. Uconnect® Radio pg. 32 11. Display On/Off Button 12. Tune/Scroll Knob/Browse/Enter Button 13. Front Power Outlet/Cigar Lighter pg. 44 14.
ELECTRONICS IDENTIFYING YOUR RADIO Uconnect® RH3 • Single Din Mono-Chromatic • Manual Three-Knob Climate Control Uconnect® RH3 Uconnect® 5.0 • 5” Color Touchscreen • Manual Three-Knob Climate Control Uconnect® 5.
ELECTRONICS Uconnect® RH3 Uconnect® RH3 Enable Or Disable Clock 1. Press the DISP button for more than two seconds to enable or disable the Clock. 2. When this function is enabled, the display shows the message "CLK ON" and the clock is displayed whenever the ignition is On, even with the radio Off. In 10 seconds if no radio key is pressed, the display returns to the clock. 3. When this function is disabled, the message "CLK OFF" is displayed on the radio display.
ELECTRONICS Equalizer, Balance And Fade • Adjust Equalizer of bass and treble • Balance left/right (BALANCE) and front/rear (FADER) • Strengthen sound (loudness) Equalization • Press the AUDIO button for more than two seconds to access equalization: FLAT, ROCK, CLASSIC, POP, VOCAL, JAZZ, USER or FLAT. • Pressing AUDIO more than once changes equalization options.
ELECTRONICS USB/MP3 Audio Jack • USB/iPod® Mode is entered by inserting a USB Jump Drive or an iPod® cable into the USB port. WARNING! To remove devices connected to the USB port, first select the other audio source. Failure to follow this procedure can cause damage to the connected device. Due to the extensive range of makes and models of storage devices available on the market, not all devices have compatibility required for proper functioning of Car Radios. Use only quality USB devices.
ELECTRONICS Uconnect® 5.0 Uconnect® 5.0 Clock Setting 1. To start the clock setting procedure, press the SETTINGS hard-key on the right side of the display, then “Clock & Date” soft-key, and then “Set Time & Format” soft-key. Select the up or down arrows as appropriate. 2. Touch the “Up or Down arrows” to adjust the hours or minutes, next select the AM or PM soft-key. You can also select 12hr or 24hr format by touching the desired soft-key. 3.
ELECTRONICS Equalizer, Balance And Fade 1. Press the SETTING hard-key on the right side of the display. 2. Scroll down and touch the “Audio” soft-key to open the Audio menu. 3. The Audio Menu shows the following options for you to customize your audio settings. Equalizer • Touch the “Equalizer” soft-key to adjust the Bass, Mid and Treble. Use the + or soft-key to adjust the equalizer to your desired settings. Balance/Fade • Touch the “Balance/Fade” soft-key to adjust the sound from the speakers.
ELECTRONICS Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM, FM or SXM bands. • Hold either button to bypass stations without stopping. Store Radio Presets • When you are receiving a station that you wish to commit into memory, touch and hold the desired numbered softkey for more than two seconds, or until you hear a confirmation beep. • The Radio stores up to 12 presets in each of the Radio modes. Four presets Uconnect® 5.0 Radio are visible at the top of the radio screen.
ELECTRONICS Disc Operation • CD/Disc Mode is entered by either inserting a CD/Disc or by touching the MEDIA button located below the display. Once in Media Mode, select Disc. • Gently insert one CD into the CD player with the CD label facing up. Seek Up/Down Buttons • Press to seek through Disc tracks. • Hold either button to bypass tracks without stopping. Browse • Touch the “browse” soft-key to scroll through and select a desired track on the Disc.
ELECTRONICS Bluetooth® If using a Bluetooth® - equipped device, you may also be able to stream music through your vehicle's sound system. • Press the MEDIA hard-key, touch the “Source” soft-key then select Bluetooth® to change the mode to Bluetooth®. If the device is paired, music from your portable device plays through the vehicle's speakers. Uconnect® 5.0 Available Media Hubs Uconnect® 5.
ELECTRONICS Start Pairing Procedure On The Radio • Press the PHONE hard-key then press “Yes” to start searching for the mobile phone. • Uconnect® Phone will display an “In progress” screen while the system is connecting. Complete The Pairing Procedure • When prompted on the phone, verify with radio password shown on the Uconnect® Screen. • If your phone asks you to accept a connection request from Uconnect®, select “Yes.
ELECTRONICS Common Phone Commands (Examples) • “Call John Smith” • “Call John Smith mobile” • “Dial 1 248 555 1212” • “Call Emergency” • “Call Towing Assistance” • “Redial” Phonebook Uconnect® radios automatically downloads your phonebook from your paired phone, if this feature is supported by your phone. Entries are updated each time that the phone is connected. If your phone book entries do not appear, check the settings on your phone. Some phones require you to enable this feature manually.
ELECTRONICS Voice Text Reply • Uconnect® Phone can read or send new text messages on your mobile phone. • Your mobile phone must be MAP (Message Access Profile) compatible to support SMS via Bluetooth® to use this feature. If the Uconnect® Phone determines your phone is not compatible with SMS messaging over Bluetooth® the “Messaging” button is greyed out and the feature is not available for use. NOTE: For mobile phone compatibility and pairing instructions, please visit www.UconnectPhone.
ELECTRONICS Voice Command (VR) User TIPs • To hear available commands, press the Uconnect® Voice Command button and say “Help.” You hear available commands for the menu displayed. • At any time, you can say the words “Cancel” or “Help.” These commands are universal and can be used from virtually any menu. All other specific commands can be used depending upon the active application.
ELECTRONICS Voice Command Examples – Uconnect® 5.
ELECTRONICS STEERING WHEEL AUDIO CONTROLS The steering wheel audio controls are located on the front surface of the steering wheel. Right Switch • Press the switch up or down to search for the next listenable station. Left Switch • Press the switch up or down to increase or decrease the volume. ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) The EVIC features a driver interactive display that is located in the instrument cluster.
ELECTRONICS PROGRAMMABLE FEATURES Programmable Features The EVIC can be used to view or change the following settings: or DOWN • Press the MODE button to access the menu items then press the UP button to view the menu items listed below. Press the MODE button to enter the sub menus. Scroll through the settings using the UP or DOWN buttons.
ELECTRONICS POWER OUTLETS The front power outlet is located in the center console. It only operates with the ignition key at MAR/ON. The power outlets are labeled with either a “key” or a “battery” symbol to indicate how the outlet is powered. Power outlets labeled with a “key” are powered when the ignition switch is in the MAR/ON position, while the outlets labeled with a “battery” are connected directly to the battery and powered at all times.
UTILITY TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.
UTILITY Recreational Towing — Gasoline Engine All Models Recreational towing is allowed ONLY if the front wheels are OFF the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow dolly, follow this procedure: 1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions. 2. Drive the front wheels onto the tow dolly. 3. Firmly apply the parking brake. Place the transmission in PARK. 4.
DIESEL DIESEL ENGINE BREAK-IN RECOMMENDATIONS The diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. • Do not operate the engine at idle for prolonged periods. • Use the appropriate transmission gear to prevent engine lugging. • Observe vehicle oil pressure and temperature indicators. • Check the coolant and oil levels frequently.
DIESEL DIESEL ENGINE STARTING PROCEDURES Normal Starting Procedure The shift lever must be in the NEUTRAL (N) position, and the brake pedal must be pressed, to allow engine cranking. Place the shift lever in NEUTRAL (N) and apply the brake pedal BEFORE turning the key to the START/AVV position; otherwise, the engine will not crank and the key must be cycled OFF, then back on, before cranking is allowed.
DIESEL To start the engine if the transmission is faulty, run the “Delayed startup” procedure (see also "Instrument Cluster Messages" under "Automated Manual Transmission"): 1. Begin with the key in the OFF position. 2. Press and hold the brake pedal. 3. Turn the key to the START/AVV position and hold it there for at least seven seconds with the brake depressed. The engine will start, and the transmission will operate in recovery mode (maximum gear permitted = 3rd, automatic mode not available).
DIESEL AUTOMATED MANUAL TRANSMISSION — DIESEL ONLY The automated manual transmission is a conventional six-speed manual transmission with an electronically-controlled hydraulic system that controls the clutch and gear shifting. In forward gears, this transmission offers two modes of operation: MANUAL (M) mode (where the driver controls the transmission shifting), and Automatic mode (the DRIVE [D] position), where the electronic system controls the gear shifts.
DIESEL Shifting The Transmission The transmission shift lever has REVERSE (R), NEUTRAL (N), DRIVE (D) and MANUAL (M) positions. In the MANUAL (M) position, the lever can be toggled rearward or forward (+/-) to upshift or downshift the transmission to the next gear. The actual transmission gear range (R, N, D, 1, 2, 3, 4, 5, or 6) is displayed in the EVIC whenever the engine is running. When the key is turned OFF, the transmission remains in its previous gear position, regardless of the shift lever position.
DIESEL Instrument Cluster Messages Messages will be displayed in the instrument cluster to alert the driver when certain unusual conditions occur. These messages are described below: MESSAGE Transmission/Gearbox Fault (Red) Reduce Gear Changes Manual Mode Not Available Automatic Mode Not Available Clutch Overheating Press Brake Pedal Delayed Startup 52 DESCRIPTION When the ignition key is turned to ON/RUN/MAR, the Transmission Fault Indicator light turns on and should go off after a few seconds.
DIESEL MESSAGE Gear Not Available Shift Not Allowed Press Brake Pedal And Try Again Shift To Neutral Press Brake Pedal Press Brake Shift to N key to start DESCRIPTION This message appears, along with a warning buzzer: • When it is not possible to change gear due to a fault in the system. • When, due a fault in the system, it is only possible to engage 1st (1), 2nd (2), 3rd (3) or reverse (R). Contact your authorized dealer if the message continues to appear.
DIESEL Parking The Vehicle To park safely, it is essential to engage MANUAL (1st) gear, DRIVE (D) or REVERSE (R) gear while your foot is on the brake pedal. Once MANUAL (1st) gear, DRIVE (D) or REVERSE (R) gear is displayed in the EVIC, turn the engine off and engage the parking brake. It is essential to wait until the gear engaged appears in the display before turning the engine off and releasing the brake pedal. Always remember to set your parking brake.
DIESEL Exhaust System — Regeneration Completed This message indicates that the Diesel Particulate Filter (DPF) self-cleaning is completed. If this message is displayed, you will hear one chime to assist in alerting you of this condition. Exhaust Service Required — See Dealer Now This message indicates regeneration has been disabled due to a system malfunction. The Powertrain control Module (PCM) will register a fault code and the instrument panel will display the Malfunction Indicator Light (MIL).
DIESEL COOL-DOWN IDLE CHART TURBO "COOL DOWN" CHART Driving Conditions Load Turbo Temp Stop and Go Stop and Go Highway Speeds City Traffic Highway Speeds Uphill Grade Empty Medium Medium Max. GCWR Max. GCWR Max. GCWR Cool Warm Warm Warm Warm Hot Idle Time (in minutes) Before Shut Down Less than 1 1 2 3 4 5 ADDING FUEL The fuel cap is located behind the fuel filler door on the left side of the vehicle. When the fuel nozzle “clicks” or shuts off, the fuel tank is full.
DIESEL DIESEL EXHAUST FLUID Diesel Exhaust Fluid (DEF) sometimes known simply by the name of its active component, UREA – is a key component of selective catalytic reduction (SCR) systems, which help diesel vehicles meet stringent emission regulations. DEF is a liquid reducing agent that reacts with engine exhaust in the presence of a catalyst to convert smog-forming nitrogen oxides (NOx) into harmless nitrogen and water vapor.
DIESEL Adding Diesel Exhaust Fluid The DEF low level message (located in the EVIC) will display when the DEF level is low. Completely fill the DEF tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the Electronic Vehicle Information Center (EVIC). NOTE: • Driving conditions (altitude, vehicle speed, load, etc.) will effect the amount of DEF that is used in your vehicle.
DIESEL CAUTION! • To avoid DEF spillage and overfilling, do not “top off” the DEF tank after filling. • When DEF is spilled, clean the area immediately with water or a mild solvent. • DO NOT OVERFILL. DEF will freeze below 12 degrees F (-11 degrees C). The DEF system is designed to work in temperatures below the DEF freezing point, however, if the tank is overfilled and freezes, the system could be damaged.
WHAT TO DO IN EMERGENCIES ROADSIDE ASSISTANCE Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. • Briefly describe the nature of the problem and answer a few simple questions. • You will be given the name of the service provider and an estimated time of arrival.
WHAT TO DO IN EMERGENCIES WARNING! A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. - Anti-Lock Brake (ABS) Light This light monitors the Anti-Lock Brake System (ABS). If the light is not on during starting, stays on, or turns on while driving, we recommend you contact the nearest authorized dealer and have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES NOTE: AFTER INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE FLASHING LIGHT WILL TURN OFF. Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
WHAT TO DO IN EMERGENCIES - Brake Warning Light The Brake Warning light illuminates when there is either a system malfunction or the parking brake is applied. If the light is on and the parking brake is not applied, it indicates a possible brake hydraulic malfunction, brake booster problem or an Anti-Lock Brake System problem. Please have your vehicle serviced immediately. WARNING! Driving a vehicle with the red brake light on is dangerous. Part of the brake system may have failed.
WHAT TO DO IN EMERGENCIES - Park/Headlight ON Indicator This indicator will illuminate when the park lights or headlights are turned on. - Vehicle Security Light This light will flash rapidly for approximately 15 seconds when the vehicle theft alarm is arming. The light will flash at a slower speed continuously after the alarm is set. The security light will also come on for about three seconds when the ignition is first turned on.
WHAT TO DO IN EMERGENCIES IF YOUR ENGINE OVERHEATS In any of the following situations, you can reduce the potential for overheating by taking the appropriate action: • On the highways — slow down. • In city traffic — while stopped, shift the transmission to NEUTRAL, but do not increase engine idle speed. NOTE: There are steps that you can take to slow down an impending overheat condition: • If your air conditioner (A/C) is on, turn it off.
WHAT TO DO IN EMERGENCIES JACKING AND TIRE CHANGING Jack Location The jack and jack tools are stored under the front passenger seat. Removing The Spare Tire Remove the spare tire before attempting to jack up the vehicle. 1. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism. The winch mechanism is located under the rear of the vehicle to the right of the spare tire. 2.
WHAT TO DO IN EMERGENCIES 5. Turn OFF the ignition. 6. Block the front and rear of the wheel diagonally opposite of the jacking position. For example, if changing the right front tire, block the left rear wheel. NOTE: Passengers should not remain in the vehicle when the vehicle is being jacked. Wheels Blocked Instructions 1. Remove the spare tire, jack and tools from storage. 2.
WHAT TO DO IN EMERGENCIES 3. Determine the jacking location on the side of the vehicle. Attach the lug bolt adapter and wheel wrench handle to the jack as shown. 4. There are two jack engagement points on the vehicle for the front and rear tires. The front tire jacking location is located behind the front tire and in front of the drivers door. The rear tire jacking location is located in front of the rear tire and front of the leaf spring mount. 5.
WHAT TO DO IN EMERGENCIES Wheel Bolts • All wheel bolts should be tightened occasionally to eliminate the possibility of the bolts loosening unintentionally. • This is especially important during the first few hundred miles/kilometers of operation to allow the wheel bolts to become properly set. • All wheel bolts should first be firmly seated against the wheel. The wheel bolts should then be tightened to recommended torque. Tighten the wheel bolts to final torque in increments.
WHAT TO DO IN EMERGENCIES WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. • Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never put any part of your body under a vehicle that is on a jack. • Never start or run the engine while the vehicle is on a jack.
WHAT TO DO IN EMERGENCIES JUMP-STARTING Preparations For Jump-Starting NOTE: Only use the recommended jump starting location. The vehicle’s jump starting locations are located under the hood in the engine compartment on the driver’s side. • The Remote Positive (+) Post is covered with a protective cap located on the side of the Front Power Distribution Center. • The Remote Negative (-) Post is located on the core support closest to the front of the vehicle.
WHAT TO DO IN EMERGENCIES 3. Disconnect the positive end (+) of the jumper cable from the positive (+) post of the booster battery. 4. Disconnect the opposite end of the positive (+) jumper cable from the remote positive (+) post of the discharged vehicle. 5. Close the cover of the Front Power Distribution Center. NOTE: Only use the specific negative post. Do not use any other exposed metal parts.
WHAT TO DO IN EMERGENCIES SHIFT LEVER OVERRIDE If a malfunction occurs and the shift lever cannot be moved out of the PARK position, you can use the following procedure to temporarily move the shift lever: 1. Turn the engine off. 2. Firmly apply the parking brake. 3. Using a small screwdriver or similar tool, remove the shift lever override access cover which is located below the shift lever. 4. Press and maintain firm pressure on the brake pedal. 5.
WHAT TO DO IN EMERGENCIES CAUTION! Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires. Do not spin the wheels above 30 mph (48 km/h) while in gear (no transmission shifting occurring). WARNING! Fast spinning tires can be dangerous. Forces generated by excessive wheel speeds may cause tire damage or failure. A tire could explode and injure someone. Do not spin your vehicle's wheels faster than 30 mph (48 km/h) when you are stuck.
MAINTAINING YOUR VEHICLE OPENING THE HOOD 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel. 2. Move to the outside of the vehicle, reach into the opening beneath the center of the hood and push the safety latch lever to the right to release it, before raising the hood. 3. Raise the hood and place the hood prop rod in hood slot to secure the hood in the open position. 4.
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MAINTAINING YOUR VEHICLE FLUID CAPACITIES — GASOLINE ENGINE Fuel (Approximate) U.S. Metric 24 Gallons 90 Liters 6 Quarts 5.6 Liters 10.5 Quarts 10 Liters Engine Oil with Filter 3.6L Engine (SAE 5W-20, API Certified) Cooling System * 3.
MAINTAINING YOUR VEHICLE CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze) or any “globally compatible” coolant (antifreeze).
MAINTAINING YOUR VEHICLE FLUID CAPACITIES — DIESEL ENGINE U.S. Metric Fuel (Approximate) 3.0L Diesel Engine Diesel Exhaust Fluid Tank 24 Gallons 90 Liters 5 Gallons 18.9 Liters 9.5 Quarts 9.0 Liters 12.7 Quarts 12 Liters Engine Oil with Filter 3.0L Diesel Engine Cooling System * 3.0L Diesel Engine With MTA Transmission (MOPAR® Antifreeze/Engine Coolant 10 Year/150,000 Mile Formula or equivalent) * Includes heater and coolant recovery bottle filled to MAX level. Add 2.9 Qts (2.
MAINTAINING YOUR VEHICLE Component Diesel Exhaust Fluid Fluid, Lubricant, or Genuine Part MOPAR® Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been API Certified to the ISO 22241 standard. Use of fluids not API Certified to ISO 22241 may result in system damage. NOTE: If the vehicle is exposed to extreme cold (below 20°F or -7°C), or is required to operate at colder-than-normal conditions for prolonged periods, use climatized No. 2 diesel fuel or dilute the No.
MAINTAINING YOUR VEHICLE MAINTENANCE SCHEDULE — GASOLINE ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will illuminate in the instrument cluster. This means that service is required for your vehicle.
MAINTAINING YOUR VEHICLE Once A Month Or Before A Long Trip: • Check engine oil level • Check windshield washer fluid level • Check the tire inflation pressures and look for unusual wear or damage • Check the fluid levels of the coolant reservoir, brake master cylinder, and power steering and fill as needed • Check function of all interior and exterior lights Required Maintenance Intervals Refer to the maintenance schedules on the following page for the required maintenance intervals.
X Inspect the brake pads, replace as necessary. ** The spark plug change interval is mileage based only, yearly intervals do not apply. Inspect and replace PCV valve if necessary. Change automatic transmission fluid and filter. X X X X X X X X X X X X X X Flush and replace the engine coolant at 10 years or 150,000 miles (240,000 km) whichever comes first. X X 50,000 X X Replace Brake Fluid every two years 30,000 X 40,000 X X 70,000 Replace spark plugs (3.6L engine).
• You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic. • Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This could cause an accident.
86 20,000 Miles (32,000 km) or 2 Years 30,000 Miles (48,000 km) or 3 Years 40,000 Miles (64,000 km) or 4 Years 50,000 Miles (80,000 km) or 5 Years 60,000 Miles (96,000 km) or 6 Years 70,000 Miles (112,000 km) or 7 Years 80,000 Miles (128,000 km) or 8 Years Odometer MAINTENANCE RECORD Date Signature, Authorized Service Center 90,000 Miles (144,000 km) or 9 Years 100,000 Miles (160,000 km) or 10 Years 110,000 Miles (176,000 km) or 11 Years 120,000 Miles (192,000 km) or 12 Years 130,000 Miles (208,000 km)
MAINTAINING YOUR VEHICLE MAINTENANCE SCHEDULE — DIESEL ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will illuminate in the instrument cluster. This means that service is required for your vehicle.
20,000 X Inspect the brake pads, replace as necessary. 30,000 X X Replace Brake Fluid every two years. Replace Hydraulic Clutch Oil every two years or 60,000 miles (96,000 km) which ever comes first. Change FEAD Belt every four years or 80,000 miles (128,000 km) which ever comes first. Flush and replace the engine coolant at 10 years or 150,000 miles (240,000 km) whichever comes first. X Replace cabin/air conditioning filter. X X Replace engine air filter.
40,000 48,000 30,000 32,000 20,000 10,000 16,000 90,000 80,000 70,000 60,000 X X • You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic. • Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance.
WARNING! • You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic. • Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This could cause an accident. Replace fuel filter and drain water from the fuel filter assembly.
20,000 Miles (32,000 km) or 2 Years 30,000 Miles (48,000 km) or 3 Years 40,000 Miles (64,000 km) or 4 Years 50,000 Miles (80,000 km) or 5 Years 60,000 Miles (96,000 km) or 6 Years 70,000 Miles (112,000 km) or 7 Years 80,000 Miles (128,000 km) or 8 Years Odometer MAINTENANCE RECORD Date Signature, Authorized Service Center 90,000 Miles (144,000 km) or 9 Years 100,000 Miles (160,000 km) or 10 Years 110,000 Miles (176,000 km) or 11 Years 120,000 Miles (192,000 km) or 12 Years 130,000 Miles (208,000 km) or 1
MAINTAINING YOUR VEHICLE FUSES Underhood Fuses The Power Distribution Center (fuses) is located on the right side of the engine compartment. This center contains maxi-fuses, mini-fuses and relays. Cavity F01 F02 F02 F04 F04 F05 F06 F07 F08 F09 F10 92 Maxi Fuse 40 Amp Orange 20 Amp Yellow (3.6 Gasoline Engine) 50 Amp Red (3.0 Diesel Engine) 50 Amp Red (3.6 Gasoline Engine) 40 Amp Orange (3.0 Diesel Engine) Mini Fuse Description ESC Pump Starter Relay 3.6L (3.6 Gasoline Engine) Glow Plug Unit (3.
MAINTAINING YOUR VEHICLE Cavity Maxi Fuse Mini Fuse F17 20 Amp Yellow F17 20 Amp Yellow F18 7.5 Amp Brown F18 7.5 Amp Brown F19 F20 F21 7.5 Amp Brown 30 Amp Green 15 Amp Blue F22 20 Amp Yellow F22 20 Amp Yellow F23 20 Amp Yellow F24 7.5 Amp Brown F30 15 Amp Blue Description ECM, Injectors (3.6 Gasoline Engine) Secondary Loads, ECM (3.0 Diesel Engine) KL30 ECM, KL30 Main Relay Coil (3.6 Gasoline Engine) KL30 MTA, KL30 ECM, KL30 Main Relay Coil (3.
MAINTAINING YOUR VEHICLE Interior Fuses The interior fuse panel is part of the Body Control Module (BCM) and is located on the driver's side under the instrument panel. Cavity F12 F13 F31 F32 F34 F36 F37 F38 F42 F43 F47 F48 F49 F50 F51 F53 F90 F91 F92 F93 Mini Fuse 10 Amp Red 10 Amp Red 5 Amp Beige 10 Amp Red 7.5 Amp Brown 15 Amp Blue 5 Amp Beige 15 Amp Blue 5 Amp Beige 20 Amp Yellow 20 Amp Yellow 20 Amp Yellow 5 Amp Beige 7.5 Amp Brown 5 Amp Beige 5 Amp Beige 7.5 Amp Brown 7.5 Amp Brown 7.5 Amp Brown 7.
MAINTAINING YOUR VEHICLE TIRE PRESSURES Check the inflation pressure of each tire, including the spare tire, at least monthly and inflate to the recommended pressure for your vehicle. The tire pressures recommended for your vehicle are found on the “Tire and Loading Information” label located on the driver’s side door opening. NOTE: Refer to the Owner's Manual on the DVD for more information regarding tire warnings and instructions.
MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. To remove heavy soil and/or excessive brake dust, use MOPAR® Wheel Cleaner or equivalent or select a non-abrasive, non-acidic cleaner. CAUTION! Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not use oven cleaner. These products may damage the wheel's protective finish.
CUSTOMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English) Phone: 1–800–387–9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer center.
CUSTOMER ASSISTANCE REPORTING SAFETY DEFECTS IN THE UNITED STATES If you believe that your vehicle has a defect that could cause a collision or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
MOPAR® ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR® In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved.
FAQ’s FAQ’s GETTING STARTED Where are the controls for the Front Heated Seats? pg. 15 How to adjust your seat? pg. 10 ELECTRONICS Which radio is in my vehicle? pg. 32 How do I activate the Audio Jack? pg. 35 How do I set the clock on my radio? pg. 32 How do I pair my cell phone via Bluetooth® with the Uconnect® Hands-Free Voice Activation System? pg. 36 How to use the power outlet? pg. 44 UTILITY How do I know how much I can tow with my Ram ProMaster? pg.
INDEX Adding Diesel Exhaust Fluid . . . . .56 Adding Fuel . . . . . . . . . . . . . . .56 Air bag . . . . . . . . . . . . . . . . . .9 Air bag Light . . . . . . . . . . . . . .61 Air Conditioning . . . . . . . . . . . .18 Alarm (Security Alarm). . . . . . . . .64 Antifreeze (Engine Coolant) . . .78, 80 Anti-Lock Warning Light . . . . . . . .61 Assistance Towing . . . . . . . . . . .60 Audio Jack . . . . . . . . . . . . . . .31 Automated Manual Transmission . . .50 Fluid Type . . . . . . . . . . . . .
INDEX Exhaust Regeneration . . . . . . . . .54 Exterior Lights . . . . . . . . . . . . .96 FAQ. . . . . . . . . . . . . . . . . . .100 Filters Engine Oil . . . . . . . . . . .78, 80 Flashers Turn Signal . . . . . . . . . . . . .63 Flat. . . . . . . . . . . . . . . . . . . .66 Flat Tire . . . . . . . . . . . . . . . . .66 Flat Tire Changing . . . . . . . . . . .66 Fluid Capacities . . . . . . . . . .78, 80 Fluids, Lubricants and Genuine Parts . . . . . . . . .78, 80 Fog Lights . . . . . . . . . . . . . . . .
INDEX Radio (Sound Systems) . . . Rain Sensitive Wiper System Rear Camera . . . . . . . . . Rear ParkSense System . . . Recreational Towing . . . . . Replacement Bulbs . . . . . Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 .22 .25 .25 .45 .96 .98 Schedule, Maintenance. . . . . .82, 87 Seat Belt Automatic Locking Retractor (ALR) . . . . . . . . . . . . . . . . .8 Child Restraints . . . . . . . . . . .8 Energy Management Feature . . . .8 Lap/Shoulder Belts . .
NOTES 104
This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect® Manuals and other Warning Labels in your vehicle. Not all features shown in this guide may apply to your vehicle.
Download a free electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Owners tab at: www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). 14VF-926-AA RAM ProMaster Fourth Edition User Guide 1640982_14d_ProMaster_UG_051214.
