User Manual

9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOT have 9-1-1
Call system capabilities. 9-1-1 or other emergency line
operators in Canada and Mexico may not answer or
respond to 9-1-1 system calls. If the 9-1-1 Call system
detects a malfunction, any of the following may occur at
the time the malfunction is detected.
• The Rearview Mirror light will continuously be illu-
minated red.
• The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop 9-1-1 Call system operation. These include, but are
not limited to, the following factors:
• The ignition key has been removed from the ignition
and the delayed accessories mode is active.
• The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware is
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
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