Specifications

36 Troubleshooting
file location or name using the Advanced Settings (47.5.3 Persistence) and
then retry.
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Select Yes to turn off the RAM drive. The data stored on will then be lost and
the persistence mode will be disabled.
10.4 Other sources of errors
10.4.1 Persistence file stored in the Programs directory
In persistence mode (48.4 Persistence), the contents of the RAM drive are
saved in the persistence file when turning it off. To set or change the location of
the persistence file, use the Advanced Settings in the context menu, under
47.5.3 Persistence.
Important: You should not save the persistence file in the folders
Windows or Programs, because Windows has a protective function
built in for these folders (see also Virtual Store in 413 Glossary). This
function prevents Miray RAM Drive from accessing files in these folders. There-
fore, the persistence mode does not work properly if the persistence file is saved
in one of these folders or subfolders.
10.4.2 The RAM drive is slow
Windows XP-64 and Server 2003 (x32 + x64)
Windows XP (64-bit) and Server 2003 (32 and 64 bit) allow, by default, only a
slow access to the RAM drive. Use the official patch KB932755, to install a faster
access method: http://support.microsoft.com/kb/932755/de.
Note: After installing KB932755 you need to reinstall Miray RAM Drive
(43.2 Setup). The same applies when uninstalling KB932755.
10.4.3 RAM cannot be fully used
32-bit Windows systems
If you cannot use the full memory, ensure that the Windows PAE mechanism is
activated. Perform the following steps:
Windows XP and Server 2003
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Make sure that you have administrator rights.
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Disable the option Hide protected operating system files (recommended)