SOPHIA MULTI-ZONE INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP DUCT TYPE USER’S MANUAL INDOOR UNIT Models: CH-09MSPHDT-230VI CH-12MSPHDT-230VI CH-18MSPHDT-230VI CH-24MSPHDT-230VI IMPORTANT NOTE: • Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference. • This manual only describes the installation of outdoor unit. When installing the indoor unit, refer to the installation manual of indoor unit.
Table of Contents Owner’s Manual 1 Safety Precautions .................................................... 04 SAFETY FIRST 2 Indoor Unit Parts and Major Functions 3 Manual Operations.................................................... ..........
4 Care and Maintenance ............................. a. Unit Maintenance ....................................... b. How to Clean the Air Filter ....................... c. Repairing Refrigerant Leaks ...................... d. Preparation for Periods of Non-use ........ 5 Troubleshooting ................................. a. Common Problems ............................ b. Troubleshooting Tips .........................
Safety General Precautions Introduction 1 Safety Precautions Thank you for purchasing this air conditioner. This manual will provide you with information on how to operate, maintain, and troubleshoot your air conditioner. Following the instructions will ensure the proper function and extended lifespan of your unit. Please pay attention to the following signs: WARNING Failure to observe a warning may result in death. The appliance must be . installed in accordance with national regulations.
Unit Parts Air inlet Electric control cabinet Air filter(on some models) Air outlet Drain hose Refrigerant connecting pipe Fig. 2.1 Operating Conditions Use the system under the following temperatures for safe and effective operation. If the air conditioner is used under different conditions, it may malfunction or become less efficient.
Features Indoor Unit Parts And Major Functions Default Setting Louver Angle Memory Function (Optional) When the air conditioner restarts after a power failure, it will default to the factory settings (AUTO mode, AUTO fan, 24°C (76°F)). This may cause inconsistencies on the remote control and unit panel. Use your remote control to update the status. Some models are designed with a louver angle memory function.
3 Manual Operations This display panel on the indoor unit can be used to operate the unit in case the remote control has been misplaced or is out of batteries. Manual Operations LED display Manual button Operation indicator Timer indicator Infrared receiver Alarm indicator PRE-DEF (pre-heating/defrost) indicator Fig. 3.1 • MANUAL button: This button selects the mode in the following order: AUTO, FORCED COOL, OFF. • FORCED COOL mode: In FORCED COOL mode, the Operation light flashes.
4 Care And Maintenance Safety Precautions Contact an authorized service technician for repair or maintenance. Improper repair and maintenance may cause water leakage, electrical shock, or fire, and may void your warranty. • DO NOT substitute a blown fuse with a higher or lower amperage rating fuse, as this may cause circuit damage or an electrical fire. • Make sure the drain hose is set up according to the instructions.
3. Remove the air filter. 4. Clean the air filter by vacuuming the surface or washing it in warm water with mild detergent. Repairing Refrigerant Leaks WARNING A. If using a vacuum cleaner, the inlet side should face the vacuum. If the refrigerant leaks, turn off the air conditioner and any combustible heating devices, ventilate the room and call your dealer immediately. Refrigerant is both toxic and flammable. DO NOT use the air conditioner until the leak is repaired.
5 Troubleshooting CAUTIONS If one of the following conditions occurs, switch off the power supply immediately and contact your dealer for further assistance. • • • • • The operation light continues to flash rapidly after the unit has been restarted. The remote control buttons do not work. The unit continually trips fuses or circuit breakers. A foreign object or water enters the air conditioner. Other abnormal situations.
Problem Possible Causes Dust is emitted from either the indoor or outdoor unit The unit emits a bad odor The fan of the outdoor unit does not operate The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity. The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations.
Error Codes Cause Number The number of flashes per second Timer indicator Error Code Troubleshooting 1 Indoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error 1 Off E0 2 Indoor and outdoor unit communication malfunction 2 Off 3 Indoor fan speed malfunction 4 Off 4 Indoor room temperature sensor error 5 Off 5 Evaporator coil temperature sensor error 6 Off 6 Refrigerant leak detection system malfunction 7 Off 7 Water level alarm malfunction 8 Off 8 9 Off
www.cooperandhunter.us LIMITED WARRANTY STATEMENT MULTI ZONE INVERTER AIR CONDITIONING SYSTEM WITH HEAT PUMP This warranty should be registered on our web-site www.cooperandhunter.us The warranty is only valid when installed by a Licensed HVAC Technician FOR WARRANTY SERVICE OR REPAIR: Contact your installing contractor. You may find the installer’s name on the equipment or in your Owner’s packet. Complete product registration below and send back by e-mail at warranty@cooperandhunter.
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.
