Warranty

PERFORMANCE GUARANTEE AND 90-DAY RISK-FREE RIDE OFFER
We challenge you to try our Rancho® RS9000™XL, RS7000®MT or Rancho® RS5000™X
Shock Absorbers risk-free for 90 days - if these products* don’t meet the challenge, call us for
your money back.
Try qualifying Rancho products* for 90 days. We guarantee you’ll experience the Rancho
performance difference! If, for any reason, the qualifying products* don’t live up to your
expectations within the first 90 days, return the products and we will refund your original
product’s purchase price (which shall not exceed the manufacturer’s suggested retail price), plus
labor (not to exceed $50 per pair). We’re that confident you will be satisfied with Rancho®
RS9000™XL, RS7000®MT or Rancho® RS5000™X Shock Absorbers!
For questions about this offer, please contact our customer service department at 734-384-7898.
*Offer limited to the purchase of four (4) Rancho® RS9000™XL, RS7000®MT or Rancho®
RS5000™X Shock Aborbers. This offer does not include units improperly installed or
substituted. Valid only on vehicles used for private, non-commercial use and may be withdrawn
at any time.
LIMITED LIFETIME WARRANTY (limited to qualifying Rancho® products only)*
Tenneco warrants qualifying Rancho® products against defects in materials or workmanship
(except finish) when used under normal operating conditions for as long as the products are
installed on, and the original purchaser owns, the original vehicle on which they were installed.
LIMITED LIFETIME WARRANTY QUALIFYING PRODUCTS:
Rancho® quickLIFT™
Rancho® RS9000XL™ Shock Absorbers
Rancho® RS7000MT™ Monotube Shock Absorbers
Rancho® RS5000™ Shock Absorbers
Rancho® RS5000X™ Shock Absorbers
Rancho® Light Truck Suspension Components
1-YEAR LIMITED WARRANTY
Rancho® RockGear™ products carry a 1-Year Limited Warranty against defects in materials or
workmanship (except finish).
90-DAY LIMITED WARRANTY
Rancho® RS9000XL™ extended length and coil-over shock absorbers carry a 90-Day Limited
Warranty against defects in materials or workmanship (except finish).
*Tenneco’s obligation under the Limited Lifetime Warranty, 1-Year Limited Warranty and 90-
Day Limited Warranty is limited to replacement of the defective or worn-out product (except
finish) with the same (or substantially comparable) product in accordance with this warranty.
Cost of removal and installation are not included, and any incidental and consequential damages
are excluded under this warranty, regardless of when the failure occurs. The warranties have no
cash value and are valid only in North America and Canada. The warranties do not apply to

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